Cinepolis India Complaints & Reviews

Shishir Nath
9:37 PM (1 hour ago)

to Cinecare

Rupees 1290 was deducted from my account though we didn’t receive the tickets

Name: Shishir Nath

Email address: [protected]@gmail.com

Booking Venue:Cinepolis viviana

Movie:Black Panter:Wakanda Forever

Please find the attached screenshot below
Please help out asapbr...

Rupees 1290 was deducted from my account though we didn’t receive the tickets

Name: Shishir Nath

Email address: [protected]@gmail.com

Booking Venue:Cinepolis viviana

Movie:Black Panter:Wakanda Forever

Please find the attached screenshot below
Please help out asap
Waiting for your reply
Thank you...

Rupees 1290 was deducted from my account though we didn’t receive the tickets
I need refund

Name: Shishir Nath

Email address: [protected]@gmail.com

Booking Venue:Cinepolis viviana

Movie:Black Panter:Wakanda Forever

Please find the attached screenshot below
Please help out asap
Waiting for your reply
Thank you...

Booked 2 tickets for Black Panther: Wakanda Forever on 13th November show 1:10pm at Urban Oasis Mall, Hubli using Cinepolis app. Payment is done using Bhim upi but didn't reveive any tickets or sms....

Hi, I booked 2 tickets for Black panther 3d movie at Cinepolis Orion East mall Bengaluru for 9.10pm show for Nov 11th 2022 through the website. The amount of 582 is deducted but not received tickets. UPI Transaction ID[protected]. Need immediate refund.
The Cinepolis app also sucks and not able to complain.the contact number provided is wrong. Very bad customer service....

Hi, I booked 2 tickets for Black Panther 3D movie at Cinepolis Orion East mall for 9.10pm show on Nov 11th 2022 through the website. The amount 582 is deducted but not received tickets. UPI Transaction ID[protected]. Need immediate refund....

I spoke to Devender, today around 11.30.pm night show.

While purchasing popcorn, i asked him that popcorns fall down from the bucket, i need something else either some plate or anything. He blatantly denied for that saying we dont do anything, said we dont have anything.

We buy popcorns for 380/-, which is too expensive already and then just to provide a plat seems so pathetic. Totally dissatisfied and pathetic...

On 5th Nov, went to Cinepolis @VR Mall Nagpur for Kantara movie for 8:40pm show. Lost my wallet at it. Team not even allowed to check CCTV not checked by themselves. I went all Mall CCTV footage and confirmed that I had my wallet when I entered Cinepolis. But since last 2 day days I'm receiving answers like no one submitted wallet and we don't have it. Tried to reach at Mr. Vishnu and Mr. Akshay they were like it is your responsibility and...

Dear concern,
I have booked the ticket by Paytm but ticket is not showing in my booking and i didn't get any ticket...

I booked 1 executive ticket ₹162.13 for urvasivo rakshasivo movie on November 4, Friday 7 30pm show. Money got debited from my credit card but ticket not booked and I didn’t get refund.

Email: navienkrisna.[protected]@yahoo.com...

Welcomed well with joining hands, color of Indian culture Namashkara.
Then, turned into anger and fooled expressions over comment with english movie and then after digital payment delay, kept at standby with a comment, frustration and over exhausted. Made at standby for more 15mins. After all other welcomed and entertained.

If these guys dont understand the purpose of Namshkar. They should fool Indian culture.
br...

Hello I am Riya Biswas. I booked two tickets for Black Panther 2 which is on11th November, 2022, 9am showtime at Cinepolis lake mall, Kolkata. The amount has been deducted from my bank account but I haven't received any confirmation mail or text about the tickets. So what to do now ?...

Dear sir,

I have booked 4 tickets for 7:20pm show of Kantara in CRM SHAHDARA ( B-6, 7, 8, 9), payment for which was done via Google pay and the amount is deducted.
I haven’t received my M-ticket.

Resolve this issue at the earliest....

We visited Cinepolis Imperial mall surat to watch a movie show on 30th October 2022 timings 2:10 PM. Ram Setu. Here somebody's from the previous show have eaten an apple and thrown waste in a bottle container. It's too pathetic. Is this the service given by Cinepolis company? This is unacceptable. Is this what we are paying for? Kindly look into it. Please...

Confirmed! Booking ID WXT8JSX
Check your movie ticket/s, get related offers and T&C here:https://in.bookmyshow.com/profile/purchase-history?data=zoYrjziOvp-Q1V-E1-a...⇄
- BookMyShow...

I have ordered french fries which I got very less in quantity and was overpriced as well...

I did payment to buy tickets payment deducted from phone pe no tickets booked no tickets showing in Cinepolis app worst app...

This is the second time I noticed that staff selling the food and beverages are not providing bill after the purchase. Request to take action immediately.

Theatre address:
Cinepolis malkajgiri and Cinepolis uppal.

City : Hyderabad...

I tried to book 4 tickets for a movie in Cinepolis, Virtue mall, Uppal, Hyderabad. The money was debited but the tickets are not confirmed. There is not even basic information regarding the refund status or transaction status. This is so far the worst service I have faced from a multiplex of this repute.

Date of transaction:[protected]
Time: 1:50 pm
Amount debited: 780 rupees

If you are not providing...

Hi,

I have been a regular movie goer to Cinepolis Orion East - Bengaluru. I have always noticed that the washrooms are not clean and it's always stinking.

Could you please take it up with the manager of the concerned location....