Cinepolis India Complaints & Reviews

I have paid through the cinepolis app an amount of Rs.610 for Thor movie 9:25 AM 10th July 2022, but did not receive any ticket. Please look in the matter ASAP . Please contact me in my personal email where I can give proof of my payment....

Cinepolis Mangalore Karnataka is trying to sell food vouchers forcefully along with movie tickets and asking the customers to pay high amount, I had faced the same issue several times when booking a ticket the executives say that they can't provide just movie tickets it's mandatory to buy food vouchers along with the tickets and also in the food section while buying food while paying through QR code or any wallets executives ask us to pay...

Do TDI cinepolis sec 17 chandigarh have cameras inside the theatre....

Did not receive a printed ticket or bill for our movie ticket purchase. The cashier took my phone to click a photo of the selected seats and asked us to show it to the gate agent. While we were allowed to enter, I am concerned about the authenticity of the transaction. There also was a sign that said that Cinepolis will issue the tickets for free in case the customer does not receive a printed bill. What should I do?...

I have booked the ticket for today's movie show of rocketry but I don't get ticket in your app...

I ve forgotten my precious Tupperware red colour water bottle while watching movie in nagpur Cinepolis on date 25.06.2022, time of show 10.25, AUIDI 4
SEAT I8, I9
NAME OF MOVIE BLACK PHONE.

There is no contact number no email address and no lost item request channel in Cinepolis website via which I can communicate with Cinepolis....

Booking details Nagpur Cinepolis
Date 22nd june 2022
Time 9:30 PM
Seat D1, D2
Broken seat and temperature was hot very uncomfortable.
Disappointed with the service by Cinepolis....

I booked a cinepolis ticket to watch a Kannada movie on Bannerghatta road Bangalore central. I asked for last seats L 10 and 11. The entire theatre was free and these seats were available.

The executive booked A10 and 11. The seats in the first row. Such an amazing way to cheat. Expected better from a brand like cinepolis. Disappointed. Disgusted....

I would like to highlight an issue that I faced today. I went to watch Jurassic world movie today in Cinepolis hall and the movie was not fitting in the screen. The subtitle and the upper part of the movie was not coming in the screen.

I raised this issue with cinepolis staff and they mentioned that the issue is pan india. However, I checked with others and they had a normal experience. I am extremely disappointed with the...

Booked 4 tickets from cinepolis app in cinepolis patna . My transaction shows successful but ticket not booked....

I booked a ticket with your app
My details are
Ankit Agarwal
[protected]@yahoo.com
[protected]
I have booked it for Cinepolis Nagpur

I have been debited by 1600 rs but no ticket do revert urgently and refund the amount...

Hi,
I would like to bring an incident to your attention which we faced at Cinepolis Ticket Booking Counter, Orion East Mall, Dated 6th June, 2022. We approached the guy at the ticket booking counter for Two Tickets of 6:45 pm show of Samrat Prithwiraj. That guy showed us the monitor and said only grey coloured seats are available which belong to J and K rows, farthest from the screen and these two tickets cost us Rs 400. We entered...

Dear Team

Today visit andheri mumbai cinepolis fun cinema to wacth movie 4.20pm with family show hambirrao marathi book m row 9 tickets some of the seats having issue push back not working & in between something is bits checked in interval bugs were there. Due to seat push back issue old parents get problem this worst experience of cinema.
Pls get rectify those seats.
Tratment of bugs.

Regrads...

This is very disgusting and complete dictatorship from Cinepolis when we purchase a ticket at the counter there is auto add on 150 per person and it cannot be cancelled which is completely day loot from Cinepolis (Mangalore), if we book online there is an option to skip this add on
This is real pain for a common man who wants to watch a movie with his family...

No bill provided for purchase despite asking twice. Manager not available to cater look after their commitment of "if no bill provided, contact manager". This was at Cinepolis Central mall, Arekere, Bangalore...

They screened Top Gun Maverick in a 4D theater with a 2D film !!! That's a fraud as incorrect inaccurate information is provided to public ...

This was Cinepolis Dlf Saket, 11.25 PM show on 27 May 2022.

Contact me[protected]...

I went twice for movie in Cinepolis but whenever I order mini coke they use to say non available sir ., but they say small ani large AVAILBAL why so this .?? This is very disgusting to see such type of policy as they are using as every one knows that minicome price is 140 rupee and small of 270 rupee ., why so ? Agreed due to quantity price may differ but why don’t they serve mini coke .?? What is actual reason ? I want to know ., otherwise...

I booked 2 tickets for dr.strange movie through the cinepolis website, the money from my bank account got deducted but I didn't get any email, sms for my ticket. I am trying my best to contact the cinepolis india customer care and get my refund or get the booking confirmation. If this complaint gets to the cinepolis customer care then pls help me out....

I have Booked 2 Tickets of KGF 2 On 16th April 2022 from cinepolis movie booking app. My amount of Rs 560 was deducted but the movie tickets were not booked. It has been 1 month i have not got my refund. Please do it ASAP. I am sharing the Screenshot of the amount deducted....

I purchased two movie tickets for Bhool Bhulaiya 2 for 24 th May through Cinepolis app through Paytm UPI. Money got deducted from my bank account but didn't receive my tickets.
I want refund as soon as possible.
Regards
Jaya Basak...