[Resolved] Citrus Payment Solutions — gas payment amount not received by the khanapur tq agri products co-op marketing society ltd nandgad | |||
Transaction no - [protected] Amount - 673.34 Date - 7/2/2019 Time - 10:33:11 am Have done transaction but the distributor have not received the amount.. There have been deduction in my account My consumer no - 629118 Now have paid in cash and received the refill.. There is no costumer care no. Of paymantra or hp gas.. Really fade up of this online transaction Was this information helpful? | |||
Mar 11, 2019 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Feb 08, 2019 Citrus Payment Solutions Customer Care's response Hi Rupesh, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |||
 4 Comments | |||
Comments
I cannot place any order on 31st December 2018 yet but money is deducted from my card of rupees 2990.so l request you to kindly go through this issue l will be thankful to you.
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Citrus Payment Solutions Customer Care's response, Feb 19, 2019
Verified Support
We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team Citrus.
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team Citrus.
I did recharge for sundirect dth cost ₹230 pack through net banking .amount was debited from my account but it was failed.again I tried the same thing happened . both the times amount was debited but recharge not done.try to resolve it as earlier and do arrangements for the refund.
Citrus Payment Solutions Customer Care's response, Feb 21, 2019
Verified Support
Hi Lekha,
We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team
We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team
DEAR SIR
I have make a payment of rs, 899.00 agst purchase of an antivirus macfee as per ref no[protected] dt 16.02.2019 but till this time no any confirmation mail and when and how this will be activated or not
I have make a payment of rs, 899.00 agst purchase of an antivirus macfee as per ref no[protected] dt 16.02.2019 but till this time no any confirmation mail and when and how this will be activated or not
Citrus Payment Solutions Customer Care's response, Feb 24, 2019
Verified Support
Hi,
We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team
We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team
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+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
We are unable to trace any transaction with the provided details. Please share the below details at care@payumoney.com via email to assist you further -
• PayU, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Team PayU