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Citrus Payment Solutions Complaints & Reviews

3.2
Last updated Aug 12, 2023
Complaints 2969
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1777
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+91 20 6731 4141
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3rd Floor, Viraj Building, SV Road, Khar (West)
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Mumbai City District
Maharashtra
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400052

Citrus Payment Solutions reviews & complaints page 97

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R
Ranasudhir
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount has deducted and I am not received amount

Address:Mumbai City, Maharashtra

My debit card amount has deducted 10000 rs and i am not received i am very disappointed of your service. It is very bad upi app. So i am today transfer hdfc debit card to kotak mahindra bank my amount has deducted and i am not received any amount so i am going nearest bank hdfc and kotak bank not any conclusions so i am complain this service banking ombusdment...
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S
soniaraj
from Delhi, Delhi
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complaint

Address:Mumbai City, Maharashtra
Website:citruseazypay

Sir,
This is to inform you that, I had made online payment through HDFC Bank to my daughter's school Sri Maa Vidyalay of Rs.4180/- the amount was deducted from my account. But it has not reached the school account.

Kindly refund the money to my account no.[protected].

Narration no.[protected]
reference no.[protected]

Regards,
SUNANDA SHARMA...
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M
mvtsk2005
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction not completed but payment made

Website:Paymantra

Hi,

On 11th august 2018, i had made a payment of rs.863.99 towards procurement of gas cylinder from hp gas (Sree manasa gas agency). Transaction details is [protected]-citruspushpam - cheque details[protected].

Unfortunately the transaction was not completed, however my money got deducted. Waited till today expecting that the money will be reversed, but it is not done. Request you to do the needfulbr...
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Narayan Khare
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

premium paid receipt not received

Address:Sirohi, Rajasthan, 307022
Website:Www.bajajallianzlife.com

Dear sir
I had paid my policy two due premium through online on 17 august 2018 that total 12000.
But even after one day i had not received any acknowledgement or any sms that my premium is paid to the bajajallianz or not.
Policy no. [protected]
Narayan lal khare
I request u to inform me about payment made or not.
Thanking u
Yours faithfully...
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M
Muthiah K
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment made from icici to airtel prepaid number

Dear sir,
On 17aug18, i made a payment to aritel prepaid sim using my airtel app.

My airtel mobile number: [protected]
I am in overseas and mobile is switched off. You can only email me.

I made a top up from my icici account to airtel. I got a confirmation.
- money is deducted from my account
- the credit is not showing up in airtel

Icici and airtel ask me to contact...
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C
C keshri
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nios admission in deled payment refund

Address:Saharsa, Bihar, 852201
Website:Indian consumer complain

Respected sir, i was admission in nios d el ed program from your marchent and payment date is[protected] and amount 4445 rs deducted in my account but my admission was not confirmed and i was again[protected] and this amount is 4553 rs. Payment was successful and admission also confirmed. But sir my first transaction amount not refunded in my account. So please i request you to that refund my money. My reg. Mob no. Is [protected]....
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Address:Purba Medinipur, West Bengal, 721401

Dear
04/07/2018
Payment mood net banking
State bank of india net banking
Reference no. Igadwxkxc2
Citrus ref [protected]
Mobile no. [protected]
Regards,
Sudhamani das
Have sent payment through net banking
State bank of india
On nios dled the 2nd year registration
But payment not received due to server error. The amount has debited from the account.br...
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R
Ripandas03220
from Ingraj Bazar, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

nios deled 2nd year fees amount 6010 debited my sbi account for failed attempts

Address:Purba Medinipur, West Bengal, 721401

Dear
04/07/2018
Payment mood net banking
State bank of india net banking
Reference no. Igadwxkxc2
Citrus ref [protected]
Mobile no. [protected]
Regards,
Sudhamani das
Have sent payment through net banking
State bank of india
On nios dled the 2nd year registration
But payment not received due to server error. The amount has debited from the account.br...
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P
Puneethdk1
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hp gas refill amount not credited to hp gas account

Address:560066
Website:ezpay.hpcl.co.in/EzyPay//h//1151008400004054

I had paid online for hp gas refill through this link. Its not credited to hp gas account, and they are saying its not paid, i will have to pay by cash. Please do refund of my transaction.

Email id or phone number used for processing the transaction.: [protected]@gmail.com, [protected]
First 6 and last 4 digits of your card.: 545964xxxxxx8467
Hp gas consumer no: 667586...
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R
Rahi Gadiya Jain
from Raipur, Chhattisgarh
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about funds transferring

I had transferred 1000 through citrus gateway and sending amount to kotak mahindra bank. Transferred the amount on[protected]. But it will not credited in my account and i made this payment using debit card. Now what to do how will i get my amount and when will. Is the payment company doing work like this, i need money in my account at some time and kotak bank said that it will be transferred to you after 2 days....
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S
singhanupreet17
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

online payment amount to rs. 765.75 made 2 times against txn id: 001511180031 and 001511203185

Address:121006
Website:Airtel App

I made online payment of Rs. 765.75 for 2 times against Transaction Ids[protected] and[protected] against the payment of my airtel postpaid bill [protected]. I want to know the status of these payments i.e. whether both the payments will get credited into my airtel postpaid account or only 1 will get credited and other 1 will be reimbursed back to my bank account.

Kindly confirm on priority.

Regards
Anupreet...
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Address:New Delhi, Delhi, 110052

Citrus and Ke Andar Se Menon 9000 Kotak account Ne bheja tha sir Ek Tarik ko ab tak Uninor balance nahi Bheja Hai Sar account mein Hone Aayi Hai Koi jawab Dete Hain Koi phone utha ke shahar Mein Pareshan Ho Jaye Mere [protected] yeh mera mobile number hai Jise minute citrus wallet app Banaya Hai loan account number hai main aap bhej raha hoon sir loan Aapka Paisa nahi bheja tha care of your health is Aisa kuch bhi phone call kuch nahi utha...
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R
Rahul78gujrati
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

citrus wallet my balance dala tha bank account me dalne ke liye up axis bank main nahi bheja

Address:New Delhi, Delhi, 110052

हेलो सर राहुल कुमार गुजरती है मैं साइट्रस मेक वॉलेट एकाउंट बनाया yeh mera mobile number [protected] when is a wallet banaya tha aur Apna 9000 bank account mein bheja tha jab tak account mein nahi bheja Aur Main contact kar Bank account hai uska account number mein bhej raha hoon IFSC code bhej raha hoon Sone ab tak Bank me Paisa Nahi Dala...
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sounakgogol
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

account deactivation

Address:Mumbai City, Maharashtra, 400052

Some fraudsters stole my phone and opened citrus payment wallet with my credentials.
No has been done with it.
I have been pursuing citrus payment solutions to deactivate my account.
Email id associated with the wallet: [protected]@gmail.com
Mobile number: [protected]
They are not closing my citrus account. I request citrus payment solutions to close my account today itself....
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V
Vr.patil
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about refund

Address:Dewas, Madhya Pradesh, 455001
Website:dled.nios.ac.in/attendanceLogin/ImprovementExamFeeIISem.aspx

Dear sir, on dated[protected] i made 03 nos. Of transaction of rs 510 each through axis net banking, in that one transaction successful but two transactions amount debited and nios site shows payment not made on[protected] i received 510 rs but remain 510 rs not received yet.
The transaction no. & ref. No. Is[protected]/[protected] &[protected]/[protected].
Please do needful action as soon as possible....
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V
Venugopal Krishnamurthy
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount debited to my bank account but credit not yet received

Address:Nashik, Maharashtra, 422205

I had made property tax of rs. 900/- to nashik municipal corporation on 31/07/2018 through my debit card payment (The federal bank ltd). My account had been debited but i am yet to receive my receive my receipt of payment nor the credit has been posted to my account either.

Name of the party - bhandare a v
Index no. 73601995
Amount debited 900/-
Nature of payment municipal tax (Property tax)...
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A
Asinha30
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment declined but deducted from axis bank account

Address:Ghaziabad, Uttar Pradesh, 201010

I tried paying airtel bill using the airtel mobile app, amount 1297 was initiated and the airtel
Mobile app showed transaction declined. But the axisbank debuted the amount successfully.

Axisbank account deducted the amount and sent successful transaction to you but airtel did not receive the amount citing payment declined at bank.

Prn number is [protected]

Please look into this as...
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R
Rawat Virender S
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted but no confirmation

Dear Team, carried out payment for HP Gas cylinder using the link provided by HP Gas

Issue: First attempt amount deducted from an account and refunded back on next day payment failed

Issue: Second attempt Amount deducted from my account but no confirmation nor refunded back

INB/[protected] refunded next day

INB/[protected] confirmation / Refund pending
3 Aug 2018, 779.84/-br...
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S
Sujeeth Kumar Sarangi
from Piravam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

till not credited money in my app

Address:West Godavari, Andhra Pradesh, 534350

Yesterday i have made payment through axis net banking via citrus payment solution to ace2three app, money was debited from my account yesterday but till now it's was not added in app. When i call bank person he said kindly citrus customer care. Everytime while doing payment he happens repeatedly via citrus payment solution.
Kindly look into these issue asap

Warm regards,
Sujeeth kumar
[protected]...
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J
Jinal Chande
from Bengaluru, Karnataka
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refund my 3000 rs

Address:Nashik, Maharashtra, 422101
Website:propertytax.nmctax.in

Hi, i made two payments of rs 1500 (Total rs 3000) against the property tax and water tax on 2nd aug'18.
Payments are debited from my account but the payment at the merchant's site showed failed. Both transactions were done at 9.30 am. Confirmed with my bank (Axis bank) the payment are successful at our end. Details of the payment are mentioned belo

Payment reference number of both payments are
Water tax : [protected]br...
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