[Resolved] Citrus Payment Solutions — i'm complaining about the payment of electricity bill | |||||
Dear sir/madam i am vimal paid electricity bill for the month of January 2019 on[protected] through My Airtel app an amount of Rs.356 but, i didn't received any information from electricity department, but i received a message form my airtel app as you have made a payment of APCPDCLOB for[protected] of Rs. 356.00 from wallet [protected] with Transaction ID [protected] and I received a message from my bank account that my account has been debited with an amount of Rs.356 Was this information helpful? | |||||
Feb 18, 2019 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Jan 18, 2019 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |||||
 3 Comments | |||||
Comments
I have done the electricity payment through airtel payments bank which is not yet updated payment has been deducted from my account still the payment is showing as due.
Kindly help me and get this done .
Below are the transactions detail's.
You have made a payment to APCPDCLOB for[protected] of Rs.216.00 from Wallet [protected] Avl Bal Rs.4.00. Tnx ID [protected].
![]()
Kindly help me and get this done .
Below are the transactions detail's.
You have made a payment to APCPDCLOB for[protected] of Rs.216.00 from Wallet [protected] Avl Bal Rs.4.00. Tnx ID [protected].
Citrus Payment Solutions Customer Care's response, Aug 21, 2019
Verified Support
Hi,
We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team
We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team
I have done the electricity payment through airtel payments bank which is not yet updated payment has been deducted from my account still the payment is showing as due.
Kindly help me and get this done asap.
Below are the transactions detail's.
You have made a payment to APCPDCLOB for[protected] of Rs.216.00 from Wallet [protected] Avl Bal Rs.4.00. Tnx ID [protected]
![]()
Kindly help me and get this done asap.
Below are the transactions detail's.
You have made a payment to APCPDCLOB for[protected] of Rs.216.00 from Wallet [protected] Avl Bal Rs.4.00. Tnx ID [protected]
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Regards
Nagaraj
[protected]
We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team