[Resolved] Citrus Payment Solutions — recharge to sun direct not made - rs 329...
Madurai North, Tamilnadu, India
SrSri Aswin on May 20, 2019
I made a recharge through corporation bank via google pay to citrus solutions for the amount rs.329. The amount was to recharge with sun direct but the dth service say no payment has been credited. I need a quick resolution on this.
Time and date: 19th may 2019, 3.32 pm...
Payment to: sun direct for tamil dpo 3 pack..
Google transaction id: cicagkdk06gkgq
Upi transaction id:[protected]
Complaint marked as Resolved Jun 25, 2019
Verified SupportCitrus Payment Solutions Customer Care's response, May 21, 2019
We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Citrus Support Team
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