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ClearTrip Complaints & Reviews

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Last updated Mar 27, 2024
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ClearTrip reviews & complaints page 147

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S
sumitj25
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of amount

Address:Central Delhi, Delhi

This is regarding a very bad experience at a hotel booked via Cleartrip.

Had booked livasa Inn hotel, in Karol Bagh, New Delhi for the period of 14th August to 20th August,2012.
Me and my wife reached the hotel at 11pm on 14th August as we were travelling from Bangalore.But the hotel personnel were very rude to me and my wife and at 11pm on 14th August, 2012, they did not let us checkin. Even though i had a valid photo...
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S
surbhib
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation of Flight but no Refund!!!

Address:Delhi

Hi

I had booked a ticket with Cleartrip, ID No. [protected] from Delhi to Goa and Return (03 Oct-07 Oct) on 15 September 2012. However, due to some family urgencies, my mother (traveller name Jyoti Bhatia) is unable to travel on the same dates. When I called cleartrip to cancel the booking, your Customer Care Agent Shafique told me that the booking is non-refundable and non-amenable because I had availed of a Rs. 900 discount...
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rajesh shahca
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

air ticket booking

Address:Maharashtra

I am attaching herewith legal notice issued to the company which is self explanatory:

DEAR SIR,

I AM SENDING HEREWITH LEGAL NOTICE SENT TO CLEARTRIP WHO HAD CHEATED ME IN BOOKING MY TICKET TO TIRUPATHI:

KINDLY INTERVENE AND CMPENSATE ME WITH THE LOSS SUSTAINED BY ME.



Legal Notice


Date:-23/09/2012



The Principal...
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R
Rohit Nair
from Mumbai, Maharashtra
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Cheating in EMI Scheme - Cleartrip + SCB

Address:Maharashtra

Cleartrip.com while offering the EMI scheme for booking International tickets provide 3/6 month option. On selecting the monthly payment for the same the total pending transaction is divided by 3 or 6 respectively and the consumer would hungrily lap up the EMI offer.

But when the transaction happens, the bank separately charges an EMI Conversion fee, which is not mentioned anywhere.

In my scenario, I am ending...
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A
Ashok Vardhan Sanda
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cash not paid back

Address:Bangalore, Karnataka

Hi,

On Aug-11, 2012 I had made a transaction to book a hotel for my parents at Mysore. Transaction took place but rooms were not booked. When i called the Clear Trip team, they mentioned that the transaction was failed, and the money will be returned within 4 days.
I have not received my amount of Rs. 5600/- to my account till date (11-Sep-12). There was no response from them. my trip id: [protected]....
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S
sanjaya_19
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

The service assured by cleartrip was never provided.

Address:Mumbai City, Maharashtra

This is reference to Trip ID: [protected] of Clear-trip.com . I booked a single occupancy Deluxe room in Hotel Mina International(255, S V Road, Mumbai). check in date was 25 Aug 2012 and check out was 26 Aug 2012 therough cleartrip.com and paid Rs. 3500 online. But surprisingly when i reached thee hotel on 25 the Aug, thee hotel reception told me theat theere is no booking for me as thee hotel did not have vacancy. They even declined to make...
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rahul ganguly
from Bengaluru, Karnataka
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Cleartrip coupons

We ( wife and I) had purchased a couple of tickets from Bangalore to Calcutta using Cleartrip.com portal. While purchasing the tickets, we used the cleartrip coupons that we had received from HDFC for this trip. The problem was that we the coupon amount was not deducted from the total amount.
We then tried calling the customer care center, and the only response we got was that apparently we had not entered the coupon code. They refused...
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Abhinandan Raju
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Promotion offer discount

Address:Tamil Nadu

A few days back I booked for a air ticket for myself from cleartrip.com through jet airways.

In fact, my dad n me saw the jet airways website (www.jetairways.co.in) to book the tickets where the offered price was 2000rs higher than the discounted price offered through cleartrip.com. So we decided to book the tickets through cleartrip website because of the discount they were offering.

My booking ticket number...
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P
Peter80
from Bangalore, Karnataka
Jan 10, 2022
This thread was updated on Jan 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online payment failed but amount was charged anyway!

Address:Bangalore, Karnataka

On[protected] I attempted to make an online payment for a flight booking at www.cleartrip.com of Rs. 52,502 (Trip ID [protected]). However the internet connection was interrupted and the transaction status was showing as failed.
Shortly afterwards I received a call from a Cleartrip agent asking me to repeat the payment by using ATM transaction. Finally the flight booking could be successfully paid by transferring Rs. 52,632 (transaction...
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Anjul Agarwal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in refund after cancellation of tickets even after 20 days

I had booked tickets online using Cleartip.com with trip id no. [protected] on 19th June 2012 and paid an amount of Rs. 27186 online. I cancelled the tickets on 18th July 2012 which was acknowledged by them on 18th July 2012 itself by their email. No refund has been made by them so far. When I tried to contact them on 1800 3000 the number written on their website, I got a response that the number was not correct. Then I tried another number...
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A
arnabpranabray
from Surat, Gujarat
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refund of booking money

Our trip id [protected] i have booked one room with Hotel PurnaVilla at puri for two nights through www.cleartrip.com. On reaching puri we found that no rooms were booked in our name by clear trip. we are now looking for refund and already written to them with no effect.

Please advice us the next course of action.

Arnab Ray...
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H
Harpal Singh
from Pune, Maharashtra
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Refund

I have made a booking of hotel via ClearTrip on 27-Apr-12 with booking ID#[protected]. They booked & charged the amount even if no room were available in the hotel. Finally i have to cancel my trip. I have spoken to the Customer care several times but everytime they commit the refund & i am struggling from past one month.
The details of booking are attached.
Request the concerned to help me getting my refund back....
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S
Shabeer Abbas
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund and bad service

Address:Mumbai City, Maharashtra

Dear Sir

Trip Id:[protected]

I am writing to you regarding the trouble and inconvenience we are facing as a result of booking travel tickets through Clear Trip.

Firstly, Me and my wife booked our tickets on 6th of march [Bahrain-Dubai-Bangalore] and we received our confirmation email for the same the next day. In mid march we called to reconfirm our ticket as well as to request for a change of dates...
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O
only4asim
from Delhi, Delhi
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Booking amount is not refunding

Address:West Bengal

Hi,

I have tried a flight booking through ClearTrip.com from Kolkata to New Delhi round trip(2 Adults) on 05/04/2012 with trip id: [protected], it was showing me ticket fare of Rs. 15996/-, while I was trying to pay the booking through my CITI Bank credit card online, meanwhile I got a call from a Cleartrip representative and she has informed that she will give me a Rs. 400/- discount on the same booking if I make the payment...
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J
jjain7ul
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Claim

Address:Mumbai City, Maharashtra

I tried to book a boston to new york (La Guardia) return ticket on friday 09th march, 2012 (morning US time) using my cleartrip. account.
By the end of payment, there was some problem with the cleartrip site and I neither got the e-ticket on my gmail account nor any update in cleartrip account.

I waited for abt. 30 mins and as I couldn't get the ticket, I tried to call cleartrip. However, there was no one available...
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V
vikrammuddya
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Booking make my ClearTrip against a hotel which is closed

Address:Karnataka

Beware of these things when you are making a booking on the cleartrip website.



I made a booking for 3 people(all elderly people 60+) through cleartrip, the details of the same:

Place: Trivandrum

Hotel Name: Hotel Tara International, Kaimana, Thiruvananthapuram, 695018
Itinerary (Trip ID [protected])

After reaching the place they found out that the hotel is...
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P
priyaria84
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not refunding my money

I have booked my round trip on nov. from india. Ranchi to Dubai and Dubai to Ranchi. and i have cancelled my Dubai to Ranchi trip.they told me your refuned process that :-
[protected]@agentbox.com via cmc.smxemail.com

12/21/11


to me
Refund processed

Hi Priya,

We have processed a refund of Rs. 6,489 for your Ranchi - Dubai return booking (Trip ID [protected])....
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U
unrealshaan
from Delhi, Delhi
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No refund received

Address:Bangalore, Karnataka

My cancellation refund money for flight Indore to Bangalore (Trip id: [protected]) is still not credited to my account. I Cancelled the ticket on 28/12/2011. Customer support not able to locate my refund. No replies about status is coming from Cleartrip....
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K
kannanrn
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received after so many follow ups

I booked a ticket ( Trip ID [protected] )through cleartrip for travel date 26/10/2011 and it got cancelled due to waiting list. I called up their customer service in October and I was told that I will receive the refund in 21 days. But it was not . I called up again in December and this time they said 7 days. This assurance also failed.

Again called in January and asked customer care officer to transfer the call to their supervisor...
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S
suri1985
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

double charge

Address:West Delhi, Delhi

cleartrip trip id - [protected]

Hi ,

My name is surinder kaur . I received my refund for my flight on 24th dec 2011 from cleartrip , However they charged me 4886 INR on 3rd jan 2012 for the booking which has been already canceled and i am trying for resolve this matter and i sent many email to clear trip but they are not responding .

please do the need full and i want my money back ASAP .
br...
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