ClearTrip Complaints & Reviews

Hi,

I had booked DELHI-->CAIRO return flight by Oman Air through ClearTrip for 30Nov-10Dec. To my horror, just after 3-4days of booking the flight, I found out that the said flight does not exist because the connecting flight schedule had been changed such that before my arrival at Muscat, the connecting flight to Cairo would have already left.

Neither ClearTrip nor the airline bothered to inform me of this...

Hi,

This is regarding the trip id [protected],

I cancelled my ticket from Kolkatta to Mumbai on Jun 12, 2010 .
I got the following reply from cleartrip:

" Dear Mr. Deep,

Thank you for writing to us regarding refund for Trip Id: [protected].

We apologize for the delay in replying this e-mail and the inconvenience caused to you.

We wish to...

I am writing this to inform ALL PAST/PRESENT/FUTURE CUSTOMERS of Cleartrip.com. Don't fall for their baits of offering Cash Back,Discounts or Gift vouchers since they are all bogus and fraudulent. Its high time somebody takes action and they are shown the door out of the on line business. Take my eg. even though it is a small refund issue they are not bothered to give it in spite of my various calls to their CC, emails to their various...

The discount is applicable only to the Base Fare. Cleartrip has cleverly reduced the Base fare to Rs1 and increased the Fuel surcharge with the same amount. This is only for the alleged Offer period from 15 Sept to 30 Sept when you try to redeem the coupons.
The SPICEJET site shows a base fare of Rs. 501 while CLEARTRIP has cleverly changed it to Rs.1 on their site.
THIS IS ON THE OFFER DATES ONLY. THE DATES BEFORE AND AFTER...

I was trying to book an air ticket from Delhi to San Francisco for December 2010. Obviously, I went to every travel site and compared the rates. Surprisingly, every airline was offering a fare of around INR 56000 but Cleartrip alone was offering the same flight at INR 51211. I started booking the flight and eventually when I entered all my details, it said the flight is not available at that rate. The new rate that it showed was Rs. 55600+....

I had made 2 bookings for airline travel from New Delhi to Jodhpur through Cleartrip. However, I was informed by Indian Airlines directly that this flight has been cancelled. However I did not receive any information about this from Cleartrip. When I tried to cancel my tickets on cleartrip, cancellation charges were being deducted from my refund. However as per the airline policy, no cancellation charges to be borne by customer in case of...

Normally I will not book through “CLEARTRIP” but because of my friend’s pressure I book tried to book a flight from Rajkot to Mumbai through clear trip.com, because of some technical problem the processing did not happen. Immediately I got a call from clear trip then booking has been done through telephone.
Now the story is starting for claiming that ticket with my company I require the invoice,
I called immediately...

This is in regards to a train booking that i made with Cleartrip.com on 3rd Aug 2010 - I was debited Rs 10,501 for Delhi to Pune - The most pathetic experience is calling them on their customer service number where no one is willing to take accountability of the situation . I have been transferred from one department to the other and now eventually on their website i get to know that my tickets have not been booked and they may refund the...

The company e-mail states the following:
<<<<
Coupon Codes:
Please check your email for coupons
How to redeem your free flight
Search for flights.

* To avail your "free ticket" you need to book before 31st July, and the date of travel should be atleast 15 days from the date of redeeming the coupon
* One unique coupon can be redeemed against one ticket...

Fraudulent Buy one get one free policy

On the guise of an anniversary offer cleartrip has been offering one ticket free (base fare only) on any ticket purchased in july 2010. Not only are there numerous conditions that need to be fulfilled to get the "free ticket" it in effect works out to only a Rs. 500 odd discount per ticket.

BUT THE PROBLEM IS WITH THE CANCELLATION POLICY.

The term...

Hi,

This is regarding the trip id [protected]; PNR: [protected]

I booked my ticket from NewDelhi to Patna on June 30, 2010 using my SBI bank's via cleartrip.com.

while booking the ticket. As per the scheme, i was supposed to get 10 % cash back within 5 working days but so far I have not received any cash back.

I tried reaching out to cleartrip via there customer care; but nothing...

We havent received our concession amount for booking an air ticket 1 month in advance.We booked it in the month of May 2010. Please tell us about how we can get it.......

dear Clertrip All,
i would like to cancell my eticket which PNR: [protected] , Itinerary (Trip ID [protected]but the probem is Bank Of India my Debit Card Pay , the system is responsing incorrect, Systam is responsing ICICI Bank Credit Card i also forgoted my email id i have mailed [protected]@in.com in& but there is no any reply
so what can i do please guide me as soon

Plz Fine in Bank my Card
br...

Dear sir/Madam

My Name is D.kranthi kumar, on 18th June i have booked a single room accommodation at ashram guest house from cleartrip.com, its confirmed and successful , the boardign date is 2nd july 2010, once i reach the guest house the manager said that we are not receive any mail or confirmation also any single rupee from cleartrip, i called customer care but they said its paid from their end , but the ashram manager said...

Hi,

This is regarding the trip id [protected],

I booked my ticket from Poona to Delhi on May 11, 2010 at 1:05 pm using my HDFC bank's debit card via cleartrip.com.

Also I mentioned the coupon code HDFCTRIP while booking the ticket. As per the scheme, i was supposed to get 10 % cash back within 5 working days but so far I have not received any cash back.

I tried reaching out to...

I have been a regular customer on Cleartrip.com site (Email ID : [protected]@gmail.com) having booked trips worth over Rs.2 lac for my personal travel alone.

I had booked a night at Hotel Ramada Inn Mumbai for the 24th of April, 2010 worth Rs.15,000 for my family including my mother, wife and son as my mother was visiting me from Kerala and we wanted to have a relaxed weekend.

However, rather than be holed up...

As I Had 2 booked the from Of Rs 4167 Hyderabad to New Delhi PNR NO is [protected] and i Had Cancelled the Ticket and that ticket was in waitng list as per the rule of indian rail the Amount should be deducted Rs 20. per ticket and charges of Clear trip .But i got refund of Rs 2435 instead of Rs 4050 after duducting the charges .As u can see that in that picture which is attached

Yours Faithfully
Sorabh Bhutoria...

I had booked a ticket with Cleartrip with their trip ID[protected] by paying Rs423.Later I cancelled it and I recieved a mail on Friday 23/4/10 stating that the ticket is cancelled and the refund amount is Rs.356. Again on 26/4/10, I recieved a mail saying the refund is processed and Rs.316 would be refunded to my bank A/c. How this has happened.Totally they have deducted Rs.107.

According to their 1st mail I would loose 19%...

I have booked ticket for pipariya to pune by darbangha exp on 03/03/10 , but i was unable to complete transaction due to its failure. I have tried this transaction twice and was debited twice i.e. Rs. 3168.28. The transaction id's for the same are S51754098 and S51751483. From mentioned two debits in my account one is refunded back to me on 08/03/10 (Description :RLY[protected] and Transaction id:S[protected]. So you are kindly...

Hi Sir/Madam,

Yesterday 12th April 2010 I was trying to book a Airline ticket through website of Cleartrip.com . There was a ticket showing by the price of Rs. 5184 by Indigo Airlines. I booked that ticket through one of my friends HDFC bank account and amount got debited but unfortunately ticket was not confirmed. I recieved a mail stating that your booking is failed. I called up customer service and they asked for extra...