ClearTrip Complaints & Reviews

Hi,

I called up clear trip call center to book a flight ticket on 7th JAN '2012 @ 10.25 Am in morning and Executive Mr .Altap said we will the check and confirmed me that flight is available for morning 12.35 afternoon for 7th JAN'2012 and asked to authorize for payment ..while i was authorized due to IV RS authorization the payment got delayed..

And he told that ticket are sold for the flight, and...

there are two complains and am writing after sincerely following up with the mentioned company:

a. trip id [protected] - in a nutshel, four tickets booked, one name appread twice in the confirmation, had to cancel one on travel date incurred Rs. 7600 for rebooking one ticket out of 4. airline cancelled the ticket in their system and said online compnay would refund. The company claimed mistake at my end of booking, but had...

SIr
i had booked a ticket from delhi to kolkata on 20.10.11 through cleartrip & at later stage a canclelled on pessenger from the booking on 09.11.11 & i informed cleartrip team according to their process for refund of my payment after deducting their charges for cancellation.and the matter as follows

Sir/mam
i am a middle class person from ambala & i want to complaint abou the service of cleartrip...

cancelled amount for flight SG-304 (CHENNAI-DELHI & DELHI-VARANASI) HAS NOT BEEN CREDITED TO MY SBI ACCOUNT (3
[protected]) FOR LAST TWO MONTHS
Description Amount (INR)
Refund (+) 10,443.82
Airline charges (–) 0.00
Cleartrip charges 0.00
Other charges 0.00
Total refund amount 10,444
REFUND REFRENCE NO.[protected]

...

Dear Sir/Madam,

I had cancelled my Guwahati-New Delhi sector ticket on 19th Nov'11 at Guwahati Airport Kingfisher Airlines office. I was told that as per the policy refunds will be credited back to the original form of payment. Since the tickets are issued by Cleartrip, they(Kingfisher Airlines) requested me to contact the concerned travel agent for obtaining refund. I have been trying to reach Cleartrip Customercare,...

I booked my flight journey for me and my wife (J Jagadeesan and J Nalini) for my Chennai to Mumbai and return (details given below) I cancelled the same around 15th of Oct 2011 and I received a mail from Cleartrip.com confirming my cancellation and it says that refund would be made within 5 to 14 working days. But since more than 45 days have passed by after my cancellation and nothing is happening from Cleartrip I forward this to you and...

Though it has been displayed in my account having user name "[protected]@gmail.com" at cleartrip.com
that an amount of Rs. 6,568 has been refunded on 11th of Nov. 2011, still it has not been credited
in my bank account. For your information the ticket was booed in the name of Anita Singh from Nagpur
to Patna on 6th of Nov., 2011 in Jet Airways Konnect having flight nos-9W-K-2333 & 9W-K-2514 with...

I booked my return tickets with clear trip almost 2 months ago now (Trip ID [protected]),i had cancelled my return ticket (within an hour of booking done) and according to the costumer care executive the amount would take 7 to 8 working days to be refunded whereas the cancellation mail i received says something else below is how much i had to follow up and still nothing done:

2nd call after cancellation and the given time limit...

My train was cancelled by the train company following severe weather conditions relating to the monsoon. I applied for a refund online as instructed by the staff working at the railway station. I have still recieved nothing despite several attempts to contact Cleatrip and applying for a refund on numerous occasions. They have basically stolen my money. I paid money expecting to receive a service in return, a train journey from Goa to Mumbai,...

Dear Sir/Madam,

I have bought a couple of domestic tickets for my wife Mrs Anna De and miss Rania dr from a company called Cleartrip.com. It was a retrurn ticket from Kolkata-Delhi with the trip ID :[protected]. The following are the details:

Kolkata to New Delhi Thu. 16 Jun Trip ID: [protected]
IndiGo 6E-274
CCU 19:40
Thu, 16 Jun 2011
Kolkata - Netaji Subhas Chandra Bose
2h...

I booked a ticket from Mumbai to Lucknow for 3 person on IT3149 on 23rd October (mind you i must have done more than 250,000 INR business already with Cleartrip). On reaching the airport i was told the flight is cancelled and it has been so since 15th October – the airline tried to reach me and smsed me at my personal number which i due to excessive travelling abroad didn’t pick up. While the airline did take some customer oriented measures...

Hi have cancelled my ticket around the second week on september which i had booked on 31st Aug, as spoken to the call centre executive on the 7th October stating that refund is still not reflecting on my credit card statement the asked me to send the credit card copy, which was done on the same day.
there was no response from clear trip post that then again i called up for which i was told that the the refund was done on the 23rd sept...

Cleartrip had displyed an offer on their website for booking any Rail package and you will avail Inkfruit voucher . I booked 2 packages but I never received the offer benefits. When I enquired Cleartrip Customer care was not responded properly, they were saying the offer was expired whrn I booked the package, but when I booked the offer valid for 6 more days. I had a screenshot of the offer display on Cleartrip website. I also forwared this...

Trip ID: [protected] & [protected]
I requested tickets for my travel from Bangalore to France (round-trip) for two-people via Air-France.
I was told that the ticket was blocked and I paid a sum of Rs.66086 through Amex Credit Card.
Since I did not get the tickets even after waiting for 24 hours, I called up the Customer care. The customer care told me that the ticket was booked and that I will be getting the tickets...

This is in regard to report a mislead from Cleartrip Booking and Customer Service Desk.
Shailendra Maurya from booking told me that I will get Rs. 1760 as discount and that has been confirmed by Zubin Joseph of Service desk.
But Izaz Sheikh told that the discount is on base fare and I would get Rs. 1600 discount which has been processed by Mungesh Yadav.
Now the 10% tax is on base fare, so even after getting the discount...

Its almost more than 2 months now i am waiting for my refund for the ticket booked through Cleartrip. Inspite of calling number of times to the service desk, neither did i get assurance from their team on the refund status and amount nor i was happy with the service. The status is the same today as it was 2 months back. As i had purchased this ticket through credit card, the payment was due on 4th of September. I did not get the payment deposited...

Sir,

Clear trip id : [protected]

I was trying to book my flight ticket for Chennai - Ahmadabad on 17.08.2011 and meanwhile net disconnected but i got debit in my icici account with payment id [protected]. I posted my details in cleartrip forum for refund, they said its temporary block it'll be cleared in 4 or 5 days they give me trip id-[protected]. After one month they are saying there is no booking made...

Sir



I had booked a ticket on 30th August 2011 for my son Ananya Swami from New Delhi to Manchester in Emirates with Trip ID [protected] . After compelting all the procedure the message was displayed saying " Opps, transaction of has been failed and this offer is no more valid". After 3 to 4 hours somebody from cleartrip called me and asked that your transaction has been failed do you still want to...

On 27th Aug,2011 I called cleartrip to book a flight ticket from Delhi to Amritser [Roundtrip] for Sep .3rd , 2011. [ Booking Ref ID: [protected] ].

After making the payment the that took a long time cleartrip executive told me it was not succesful as the flight seats are not available. It’s so un-professional on the part of cleartrip that they haven’t checked the flights status before debiting the amount from my credit...

I had booked 2 rooms in Hotel Rink Pavilion, Mussoorie through Cleartrip.com.
The booking was done on 10th Aug 2011 with full payment and I had received the hotel voucher as well.
But when I reached the hotel on specified date, I was denied entry by the hotel saying that your booking is not confirmed as Cleartrip has not made the payment.
I did call up Cleartrip customer care at[protected] multiple times but they kept...