ClearTrip Complaints & Reviews

MY TICKET IS CONFIRMED BUT YOU TAKEN INSURANCE MONEY YOU HAVENT GIVEN INSURANCE PAPER I CALLED TO YOUR CUSTOMER CARE HE WILL TELL ME SIR YOUR INSURANCE MONEY RETURNED WITHIN 7 DAYS NOW 4MONTHS TO ONWORDS YOU ARE NOT GIVEN MONEY TO MY BANK PLEASE DO SOMETHING.WHY YOU ARE HARRASSED TO PUBLIC.THIS IS NOT GOOD SIGN OF DEVELOP IN NEAR FEATURE....

Hi my name is raghu dagar. One week ago i was booking a ticket from gandhidham to delhi in tatkal quota. First time when i made payment the system shows result that " sorry currently we are not able to book your tickket". Then i tried again payment has been done system shows "opps the train you have selected is not available sorry this happens some time". Third time i got a view on my ticket and later i gotthree ticket...

i had made a hotel booking via cleartrip.com. when i reached the hotel , i was told that the room was not available because of overbooking. i had the then made to shift in an alternate hotel far off from that place. tried to contact the cleartrip official but he also hung up the phone after talking for 9 minutes. mailed to cleartrip official, got no reply till yet for all the harrassment i had faced....

I had booked 6 tickets from Hospet to Markapur road for 13th Aug 2013. I got 3 tickets confirmed, 3 tickets RAC. Then got a news that there is Thelangana problem on the other end and we cannot travel. So checked on Cleartrip website to cancel tickets. They told we can cancel ticket only online and only after the train departs. Train departure was at 11.30.

These great intelligent people put a notification on there website...

Hi,

I prepone my ticket from 1st of August to 30th of July but they booked the ticket for 30th August.When I reached to the Airport they informed me that ticket is booked for 30 Aug and thus I had to cancel the ticket and book a fresh ticket for 30 July after paying huge amount there after when I complained to them, they iterated I only said to book for 30th Aug. Then I reasoned them why extra money was charged as a fair...

Hi, I have booked a Indigo flight ticket of round trip from New Delhi to Srinagar through Clear trip (TRIP Id:- [protected]). They have charged me 24072/- ( Out of which 23,172 was airlines fight fare and 900/- is clear trip charge). I have also confirmed it from Indigo that they got 23172/- out of 24072. But when I got the tickets total charge mention was 23621/-. I have called the Cleartrip customer care a lot of times but no one is ready...

Dear Sir,
I booked hotel room Family A/C Suite for 2 days in chennai through cleartrip and paid money in advance, but after arriving the hotel people alloted normal A/c room,but cleartrip charged Family A/C room rate and when i asked clear trip to repay the balance amount, they denied to pay amount and saying that you didnt complained on same day.I really not understand the reason of cleartrip for not paying the amount and also there...

Cleartrip advertised visa money back on their site. However, on booking the tickets I got no cash back. On contacting the customer care, I was informed I was required to use a coupon code during the payment process and all the details on this was available on a web link.

My trip ID is [protected].

Cleartrip is fooling the web users by using wrong statements. Technically what they are referring to is discount,...

Complaint: I booked an international air ticket on May 10that www.cleartrip.com. The Trip ID is [protected]. Their payment gateway for debit cards wasn't working --- and I wanted to use that to avail of their Rs 2000 cashback offer --- but when I called customer support they said to go ahead and buy the ticket using netbanking, send in the details and they would likely be able to give me the cashback.

This is the first...

I booked one return ticket from bangalore to chandigarh for 29th june using cleartrip.There was an ad coming on the website that if you have an American Express Card,you can redeem the coupon for an instant 1000 Rs cashback.I used that coupon code but after I filled in the card details,it showed an error in the coupon code reading "Sorry,we couldn't apply the coupon code" and booked my ticket at undiscounted price without even...

Hi,
I had booked a ticket for my friend under the Trip ID [protected] and PNR No. XNLZN8 on 9th March, 2013 for travel on 12 April, 2013 which was from Delhi to Milan via Brussels and back. This ticket was booked for a Premium Economy class on Cleartrip for Rs. 81,167/- which was much more expensive than the Economy Class on your website. After I got a PNR Number I checked up the corresponding websites and also called Jet Airways and...

This is the 2nd time when Cleartrips services and offers have been not any less than cheating. Their website once again hooked me (after many years) with big banners for Valentine's offer. I never got any confirmation on those offers post-booking and now when I enquired, I am being told that it was my responsibility to click on that offer after booking confirmation. Did you advertise or alert me after booking confirmation that thank...

I have booked hotel in Manali via ClearTip.com and my Cleartrip Trip ID: [protected]. I have cancelled this and no refund back from cleartip. This site is not authentic site in India. So i request to all plz book anything very carefully otherwise y will lost your hard money. In india there is no online jurdication which take action to this type of website. I really disappointed. If there is any solution to this problem please help me anyone?...

Hi..I did a hotel booking with cleartrip for Kadamkunj Lodge, Bharatpur, and had to cancel it well before my scheduled trip due to some reasons.
Cleartrip is not refunding the money, they say it is non refundable. When i cross checked the voucher invoice, the terms of non refundable is mentioned in a manner so that customers can easily overlook it. It is mentioned in very small fonts, which is difficult to read, and also at the bottom...

Trip Id: [protected].

I made a Hotel booking for Srinagar through clear trip portal for 6 nights. I was told that the Hotel has restaurant in there and many other facilities..which were not there at all. When i made booking i was promised that if

"a disparity in the amenities offered at the hotel against what was promised on Cleartrip at the time of your booking has been established, we shall either Shift...

Trip Id -[protected] we 3 couples had booked a decent hotel(Marathoma Retreat) during our vacation to Munnar. But on the day of travel when we called the hotel to our shock found it was never booked. And than started the frantic calls to their Customer support and it took another 8 hours to make an alternative arrangement.Horror story was yet to come as it was a substandard hotel with dirty rooms,toilets,bedsheets,towels, no drinking water....

Sir,
as per your deal for ie9 I had completed the form & sent it to you 4 days ago for the special gift - a flat rs.750 cash back on your next flight booking!.

I have still not received the voucher mentioned.

Pls have it sent to me asap.

Regards,

amit shah
[protected].

[protected]@cleartrip.Com via CMC.Smxemail.Com
dec 21 (2 days ago)br...

I have booked a hotel called Ocean park beach resort, Kovalam this is the link for the website http://www.theoceanparkresort.com/facilities.html. Cleartrip.com has endorssed the beach resort with all the facilities mentioned on the website. However the story is completely different, it was our honeymoon trip when me and my husband landed in the hotel we were shocked to see it, but we still holded our breath thinking that may be the room would...

this is with reference to the hotel booking that i made online from
cleartrip.com for ginger hotel pondicherry with (TRIP ID[protected]) .
I got the cofirmation email , sms from cleartrip regarding the
room booked in ginger pondicherry. I drove from bangalore to
pondicherry but to my utter dismay what i found that all the rooms in
ginger pondicherry were already full and the hotel staff bluntly said br...

Trip I'd:-[protected] Flight no.G8-396 Pnr:-KNYUH2 This tkt was booked in August and cancelled on 1st September via airlines directly I was not aware that I need to separately inform to cleartrip also for the refund so I informed them after 10 days.earlier these ppl were claiming that they are not getting any revert from the airlines so they are not able to process the refund on 8th of October these people have given the same reason on...