ClearTrip Complaints & Reviews

In the website when I booked, in the room and rates tab Refrigerator as an amenity was there in the site for Double Room AC type, but when I entered the hotel room I found it was not there.
I called cleartrip on Friday 05 Aug and spoke to customer care executive Snehal and when she did not understand the issue, I asked to transfer the line to her senior who was busy. Later Sunil, duty manager called me and did whatever he can do for...

I had booked tickets through cleartrip and they had promised me a cash back on my credit card. Subsequently I have called them at least 15 times and they have never bothered to get back nor refund the amount. All i get to hear is that they will get back after 24 hrs.
The names of the personnel I have spoken to are : Ashish, Sony, Shweta, Sunny Singh, Sanjeev, Rama Narsarya, Padma, Sanjeeth, Rajesh, Vinod, Sunaina, Rahul; D'silva...

Dear Sir,

I have book my hotel at Kolkata using clear trip website on 1st of July, for the dates of 8th, 9th and 10th of July'2011. My Trip ID is [protected], at the time of booking cleartrip have confirmed me a refund of 1698 under the 33% discount scheme and they said they will refund back the about in next 10 days. Now, when I am calling their customer care executinve they are saying that they have refunded the amount...

Mr.Nitin Dhage / Tel :[protected] / email : [protected]@gmail.com
[protected][protected][protected][protected][protected]
I had booked flights for myself and my family through Cleartrip ( Trip ID – [protected] )
Reservation Code - ZPM3K2
Airline PNR - X29AO2
E Ticket nos –[protected] / 2 / 3 / 4 ( 4 tickets )
My flight was booked from Rome / Cairo / Mumbai...

Dear Sir / Mam,

This is my Trip ID [protected]. I made my booking through my Central Bank Debit Card and cancelled it.
I have made almost 30 calls and i would have talked for almost 10 hrs on the phone during those 30 calls. I was mailed a refund transaction snapshot. But Bankers are saying they cannot do anything with the snapshot the cleartrip has sent. I am still on the email communication. Please help me to get my...

Dear Sir,

This mail is regarding my complaint for very bad service and false committments from your executives and Supervisor (Mr. Sunil). I was continuously in contact with Mr. Sunil and other executives for my refund amount but till date I didnt get any response from your side. Everything I was told that Our Senior will call you and update you for the same. But I didnt get any response from last 11 days

Bad...

I have tried to book one return trip from Kolkata - Goa on 3rd May through voice support, but the trip ID did not got generated, the executive lady told that within 1 month the amount ( Rs 17,000) will be refunded. But till date i have not received any refund. I have started calling & writing mails to customer support from 15th June . I have even forwarded the Bank Credit card statement showing the debits as per their instruction on 15th...

i hav tried to book an air ticket(air india)through sbi internet banking from chennai to singapore and singapore to chennai (round trip) via clear trip on 16.6.2011..but my ticket is not issued even after the payment is made ,,my sbi account shows that 16060 rs has been debited ...pls send a suggestion or solve my problem...my mail id is [protected]@gmail.com and i was supposed to book tickets for 29th june and 1st july, but now i am clue...

we booked a ticket for sri nagar then jammu and delhi on my credit card bank name is hdfc and after 15mns i cancellled the same on same day .the assurance given by cleartrip people was that it will be refunded to my credit card account and it will take atleast 15 working days to get credited in my account since it has been two months when i register ma complain in cleartrip.com those people has not yet taken any action towords my complain...

Hi,

I had booked an International return ticket for my brother for his travel to Frankfurt date of travel 30 June '11 ticket booked on 23 Feb '11 cost Rs. 34554/-. At the time of the booking I had checked each and every references, links, questions on the web page of cleartrip.com and went through the term & conditions as well. Due to some unavoidable circumstances my brother will not be able to travel and so...

EXTREMELY BAD CUSTOMER SERVICE AND UNETHICAL ATTITUDE AT CLEARTRIP.COM

BOOKING OF 2 TICKETS FROM MUMBAI TO LONDON
AND LONDON TO NEW DELHI ON 21 APRIL 2011

1. On 11.04.2011, at about 5.15 pm I called[protected] for the captioned purpose.

2. One Mr. Washim who took my call took the details and confirmed the fares as under:

Dep Mumbai: on 18.06.2011 Kingfisher at 12.25 pmbr...

You sent me wrong date, I requested that correction for my travelling date to change immediately. from past 2 days requesting you to change the ticket dates, you are saying when I call you in 1 hr you will get it but no ticket as of now from past 2 days same story you are telling, every time you will get in 1 hr. So many times I am calling you to customer care. I have not yet received ticket.
Very Bad, they accepted their mistake but...

worst ticket booking and No refund experience


I have usually booked air tickets using cleartrip.com and happy with the process. First time ever I had to cancel a booking earlier in April due to a family emergency. I was made to run between the airlines
(Jet Airways) and Cleartrip customer service several times to understand exactly who will be giving me the refund.

As per cleartrip support topic...

Dear Sir,
I had booked a hotel in vishakhapattanam through cleartrip.com.
Actually as per discussion with Mr Sagar (Cleartrip representative) , i had paid the money( through net banking ) to ICICI A/C no[protected] of Rs 3375.00/- (2 times) on 31/03/2011 from my axis bank A/c no -[protected].But due to 01/04/2011 bank holiday my payment could not be credited to above mentioned a/c.
I need to catch the train on 02/04/2011...

The Great Indian Flight Story – How can service tax be different when the ticket is sold at around the same price ?



Iam a normal Indian who does transactions on websites and feels happy that I have saved time. I was shocked to see what is happening in the Indian Airline Industry. For the uninitiated the industry has airlines who sell tickets through their website, offices, airline counters and agents –...

Dear sir,

i have tried to book a ticket for my friend mr. BATHARAJU.SRINIVASULU to fly from DUBAI TO HYDERABAD on CLEAR TRIP to AIR INDIA on 20th MAY 2011. payment made through DEBIT CARD online on 19th march 2011 from EMIRATES NBD-dubai bank came out successful. but the message i got on the screen was ticket booking not confirmed. I called to toll free no.[protected]. spoken to agents like atish,abjeet,nikitha...

I am still to be refunded a part of amount by Cleartrip.com.
In Oct, 2010, I had done a money transaction for Hotel Booking and then they came back to me that they cannot book the hotel room as the rooms are full and the whole amount would be refunded to me.

Inspite of commiting this to me through one of their mails, they have not refunded me the amount completely, neither they attend my call or respond to my mails inspite...

i had booked a flight from lucknow to bengaluru on for the journey date 16/Jan/2011-GoAir G8-352 and G8-201.The flight was cancelled by the airlines gue to fog.I still have not received the full refund from cleartrip considering its more than a month(today is 28/February/2011)....

Dear ,

I have booked my ticket from ahmedabad to delhi for 24/12/10 through cleartrip.com my trip id is [protected] & amt is 2614.00 but on that day train was cancelled & we have informed cleartrip customer care they have suggested to file pdf for refund but they are refunding us oniy 1264.00 its not fare they are saying that irctc has sanctioned us this amt we can not help you can i have the detail for this amt. as...

Respected Sir

It is highly unfortunate that the customers of cleartrip are made to do numerous follow – ups for their refund, let me tell you that the loss of goodwill to cleartrip is going to be very high because of this and people will definetly not avail your services if this the the way things are dealt at your end.

My flightfrom Delhi to Amritsar Air IndiA AI-188 was cancelled on 27th december 2010, after...