Club Mahindra Holidays Complaints & Reviews

Refer to Membership Number:2952462

I had a very bad experience with your service. I've raised my concern approximately 9+ months back, still no action from your end. None from Club Mahindra team resolved my issue (i.e. No welcome kit received /No proper update from your team regarding bookings/No supplementary member card registered nor received physical card allocated etc.)

Though myself paid down payment...

I was been assure for having two complementary night while paying ASF but when I click on the link link was not opening and I try to call number of time but there was no call received and afterwards I did again they told me the offer is not available for us now first the committed for the two nights complementary and now they are not giving me to complementary night after paying the ASF kindly to help me in this matter.
Member id-2474484br...

I started with my membership on 1st June 2022 and paid around 63K including the Annual ASF fee. After looking at the resort, I was unable to find any on my preferred dates for blue membership. Most dates where my kids have holidays the resorts are showing as booked for red. I contacted the member experience and they are asking to upgrade inorder to avail for those dates or go for holidays based on they availbility which is absolute pathetic.br...

We are residing in the membership name of Manish mehta Club Mahindra Hotels Assonora North Goa Property & we came here for a chil vacay but the services I will rate is 0 totally zero & ### up !!
Our lunch schedule spoiled, Our Drinks & Bar session spoiled, Anything asked for is reported after 2 hours, No calls picked up by reception, and in simple words a total ### up vacay & waste of Money being a member of 1RK in club...

Even after sharing complaint details to Club Mahindra and asking them not to try calling me, they do not act on the complaint. Instead, they call customer tendering bogus apologies.

It is due to such poor work by Member Experience staff, issues at resorts never get addressed.

"We would like to discuss about your query on a call and would like to request you to let us know a convenient date and time when we can...

Please refund my part payment of rupees 11680 paid to the sales Agent Mr Shahid at my residence Shrinath Ashram Parikrama Marg Radhakund mathura 281504 on 16 July 2021 17:46:05 to Club Mahindra Lucknow by name Alok Goswami
Mail id : [protected]@gmail.com...

I have booked a bliss club membership on 21st may, on 28th I have raised for cancellation of the membership as i found most of the hotels on direct booking it is much cheaper than booking through club mahindra, also the cost of annual mainternece tobe on higher side

i was following with them on mails and call but they are neither cancelling nor refunding my money

One of the wrost company i found club mahindra...

Each and every time no rooms available as per their agent promise...also resort activity is chargeble they told me that its free but not sadly...food price very high But not proper food as per charges...they charge all the thing after membership..false promise

my id :2948074
contact number :[protected]
i have taken three year member ship one year near to complete if refund my 70% amount i will quite surely...

I am a blue member of Club Mahindra.
I have been facing multiple issues with booking properties with Club Mahindra even after being flexible with dates. They have so many hidden terms and conditions and I am unable to book even single holiday. It is very unethical of clubmahindra team to not disclose these terms while onboarding. They did false promises and keep on bringing new conditions every time. Further I am following up since...

I was been committed to getting 2 complimentary nights with a 500 rs discount and penalty charges way off while paying asf payment but when the link was sent which was not opening even though i tried to call member relation but the call was not answered and even i raised issue regarding it but was not answer sinserially
So please help me in getting the complimentary night which was committed it's now been more than 45 days i am trying...

1) Resort Credit Vouchers that I have are not utilitzed by them in fair manner. They want to keep it hidden so that if customer forgets about it, the voucher can get expired. Even on an email request to extend the validity, Club Mahindra team refused to extend the vaidity of these vouchers. Raised it on their escalation levels. the L3 level escalation should have responded in 3 working days. But after 8 working days and reminders they have...

Hello,

I would like to cancel my Club Mahindra membership and honestly feel that I deserve some amount of a refund or need to get compensated for the CHEATING.

Here are my reasons -

1) After paying heavy membership fees and ASF fees, NEVER do I ever get rooms on the dates that we want to travel

2) The prices at the property for meals are INFLATED to a point where it's shamelessbr...

Hello,

I have got call from Club Mahindra sales person on 30th-may-2022 from the mobile no -[protected] and he told me i have won a free gift voucher for free stay at any of the club Mahindra resorts for 2Nights and 3 Days. But for getting it i have to attend one presentation for 45 mins with my husband and take away the voucher. They send me WhatsApp message in my registered mobile number for the venue & time, even they send...

Member ID 2965306

Dear sir, Im Sakeena Hamza holder of the above mentioned ID member in your Club.
I enrolled on Dec 2021 paid Rs. 28500/ Cash
Paid Rs. 13000/ Google pay mode
As discussed with your service staff, we reached at your Mahindra Hotel in Munnur on[protected] at 4:15 pm. My Entire team had ID except one lady member and even they were also carrying vaccinated certificate, but sorry to say the...

My membership was locked by Club Mahindra for KYC update for more then a year, for which I had submitted all the relevant documents asked by Club Mahindra through email atleast 8 times. I got frustrated and raised my issue on social media after which Club Mahindra relationship manager Mr. Prabhakar contacted me and resolved the issue within a month. By the time my membership was unlocked my 7.3 days got lapsed but Mr. Prabhakar had given...

Dear Sir/Mam
For the following reasons, I would like to discontinue my Club Mahindra membership: Membership ID : 527638
1. I purchased the membership so that I could visit most resorts whenever I wanted and throughout my children's vacations. The majority of the resorts are completely booked. When my children have school days, I am unable to go on vacation. However, because I was deceived by Club Mahindra's sales agent, I was...

My membership ID is 2976813, i took the membership on 16-Apr-2022 (i paid initial amount + 3 months EMI). On 19th April-2022 i sent mail asking to cancel my membership. On 22-Apr-2022 i got confirmation that my membership is cancelled. Till now my refund is not processed. So many times i have called customer care & chennai branch office, no one is giving proper reply....

Sir,
Me and my friend Nikhil Giri visited Manali. On 15th May 2022 we met your sales person Mr. Ankit at Manali who convinced us for taking 5 years membership of “Holiday package”. He also told that 15th May 2022 was anniversary of company and the offer was valid only for that day.
My friend Nikhil was interested in taking the membership but did not have his debit card for payment. Mr. Ankit asked me to give my debit card...

I have become a member in Club Mahindra Holidays in August 2021. I have been offered the below benefits in the time of membership.

As we discussed please find the below points by reference
1.You will receive 8000 worth of amazon voucher with in 45 to 60 days .

2. Again You will receive 5000 worth of amazon Voucher with in 75 to 90 days .

3. Apart from the above amazon vouchers you...

I have a Red Studio Membership in Club Mahindra. Details are
Membership no. 312059,
Member no 2615285

I had taken the membership from control location Jaipur. Now I am posted at Hyderabad and want to transfer the membership to one of my friends at Hyderabad.

Hence I had placed a request for change of my control location to Hyderabad.

The service request / ticket number is [protected]br...