Club Mahindra Holidays Customer Care
Mahindra Holidays & Resorts India Ltd.
Customer satisfaction rating: 83%
Submit a Complaint
1447
COMPLAINTS

Club Mahindra Holidays Customer Care

Mahindra Holidays & Resorts India Ltd.

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Address
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road
Chennai
Chennai District
Tamil Nadu
India - 600 002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
76
down
64

Phone:
Phone:
up
41
down
34

Fax:
Fax:
+91 44 3027 7778  
+91 22 3368 4721  

Additional info
Contact Details

Feedback

F.A.Q.

Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road,
Chennai – 600 002, Tamilnadu
Tel: +91 44 3988 1000
Fax: +91 44 3027 7778

Corporate Office
Mahindra Towers, 1st Floor, "A" Wing, Dr. GM Bhosle Marg, P.K. Kurne Chowk, Worli, Mumbai - 400 018
New Membership: 1800 209 2345
Member Bookings: 1860 210 1111
Fax: +91 22 3368 4721

View More Information...

Customer satisfaction rating
83%
Complaints
1447
Pending
24
Resolved
1186
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon09:30 am - 06:30 pm
Tue09:30 am - 06:30 pm
Wed09:30 am - 06:30 pm
Thu09:30 am - 06:30 pm
Fri09:30 am - 06:30 pm
Sat09:30 am - 06:30 pm
SunClosed

Club Mahindra Holidays related photos (135)

Club Mahindra Holidays Complaints & Reviews

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Club Mahindra Holidays — member cancellation [Resolved]

 dwipa.shah on Jun 10, 2018
I took club mahindra member ship in 2008 vide membership i'd 279883. Since then we have been cheated and fooled by the company. They charge hefty membership and annual upkeep charges however the entry to resorts is not restricted to members only. This is leading to members never getting holidays booked on preferred days and compulsory have to pay annual fees.
Moreover company has denied any way out of membership. This amounts to fraud. This is my first attempt to get my dues. Next i plan to go legal with them....
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — club mahindra made fool [Resolved]

 roshan8581 on Jun 9, 2018
Sir / mam your caller call me sevral time to visit club mahindra office (Growel.)
Club mahindra holidays world. Shop no. 101, opp. Main line china restaurant, 2nd floor, akurli road, growell mall. Kandivali (E). From sanjana appointment time:.11.30 pm
W
I visited there with my family and your team gave resort persentation but your 25 year holiday plan is very expensive now i could not afford now,
After persentation there is a person who persent taht tiwari he said we will give you voucher for 2d 3n for any club mahindra resort in india and 2 movie ticket but he still...
Complaint comments  Read comments Complaint category Employees

Club Mahindra Holidays — cheaters..!! i want my money back [Resolved]

 Jai Vardhan Singh on Jun 8, 2018
Myself jaivardhan singh from ballia (U. P)... My membership no is 2638822... Date of issue : 09/07/2015... At that time i was in tour of varanasi.. Their executive forced me to fill their form in jhv mall, varanasi... Nd told me that u will get a free voucher when ur form will selected by our company... Once a day someone called me and offered me a free voucher that u will get selected by us... Their executive again forced me for appointment.. I told them that come to my place ballia... He gave me so lucrative offers... Nd atlast offered me a membership of club mahindra... Their commitments are...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — refund of the amount given to you [Resolved]

 Akhil Kesar on Jun 8, 2018
Dear Club Mahindra, I have already applied for cancellation of my membership within 10 days after payment of my first down payment of rs 35830/- Due to certain exigency at my home I am not in a condition to take this membership.kindly make arrangements for my amount as it’s been more than two months now .plz don’t violate your own terms and conditions.

Regards
Shivangi Dubey...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Club Mahindra Holidays — debit of account even after sending cancellation email [Resolved]

 Rashmi dungdung on Jun 7, 2018
I have sent an email regarding cancellation on 29.05.2018 and got a reply as below. Despite this email my account got debited on 7th june, 2018. Kindly refund my hard earned money. I have no interest in continuing with club mahindra.

Dear ms. Dungdung,

Greetings from club mahindra!
This is with reference to the e-mail which you have sent to us.

We would like to inform you that we have forwarded your request to branch. Although this might take a little time, please be rest assured that this is only because it is our endeavour to assist you with...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Club Mahindra Holidays — false, commitment resorts not available [Resolved]

 BharatSingh on Jun 6, 2018
I bought white stu membership in nov 2017, my membership id is 2788276. When ever i plan any vacation then resorts are always unavailable even in white season. They always claim to plan my visit but when i ask them then they always told me to check their app for availability.in app the resorts are unavailable.in my recent conversation they promise to solve my concerns and plan my visit to north east but still i did not get any update from their part.in their emails they pretend that they are helping me but they are not. They want me to plan my vacation as per their schedule which is not possible....
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — not getting booking [Resolved]

 nitinvgangal on Jun 6, 2018
I have faced a scenario where at 9.30 am on the 1st day of start of booking to a Club Mahindra Hotel at Singapore, I did not get booking. To an extent my plans went topsy turvy. I am a red color member. When I took the membership in year 2005, it was the highest priority membership. Later purple was reintroduced and we stopped getting preferred bookings. I was asked to pay more amount again go to the top level which was unfair. When I introduced a member to the club, as was not given assured benefits, rather nothing was given. Though sales executives keep on hammering for more referrals. As far...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Club Mahindra Holidays — amount refund [Resolved]

 Bharatkumar oza on Jun 6, 2018
I purchased mahindra club membership by paying amount of rs 25815 on date 17/05/2017. After that i paid installment of rs 5107. Because of personal reason i needed to cancel this membership. I requested for so many times but i didn't get proper response. I got my installment back but still main amount of rs 25815 is left to take. They are ignoring me. Please help me to get my amount back. Thank you....
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — ref : (unacceptable service and behaviour by club mahindra) membership no. 37238 [Resolved]

 Anuj Zaveri on Jun 5, 2018
A very intolerable and objectionable behaviour is performed by club mahindra. My preplanned and booked holiday at kandaghat for my esteemed guest mr. Miten shah has been cancelled without my consent and confirmation. My 3 day booking at kandaghat was terminated and it has created a shamefaced situation for me towards my guest.

I want a confirmed restoration of my booking at kandaghat of a 1 br from 26/06/18 - 29/06/18.

I expect an immediate reply within 24 hours.

I would like to have a meeting with a senior authority bringing-to their notice the ‘...
Complaint comments  Read comments Complaint category Other

Club Mahindra Holidays — false promises during sales and now harassment for refund [Resolved]

 ramnathpai on Jun 5, 2018
Facts were hidden when we were sold the membership. They said there were no hidden charges and most of their international resorts had extra charges. It's been less than a month that we took the membership and have not availed of any of their facilities. Based on the incorrect facts stated during their sales, we decided to cancel the membership. We have been calling, emailing and even escalating the complaint but no one is responding and they are not taking about our refund at all. We have to receive refund of around 2 lac inr, which is a big amount.
I don't know why they are behaving so...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Club Mahindra Holidays — waitlisted although rooms are available outside [Resolved]

 YasBhatt on Jun 4, 2018
Member ID: 26494
Member Since: 2003
Waitlist Number: 678131

I have booked this reservation for the resort in Ganpatipule for July almost a month ago and it was already in the waitlist. I have waited patiently for it to clear but it doesn't look like it will clear.
All this while the hotel is still available on other aggregator websites. The attached image shows the availability as on date.

It's crazy how Club Mahindra is taking its members for a ride. I am asking for an answer for a week and all I get are generic copy-pasted responses saying we...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — cancellation request on application [Resolved]

 Sha Chinna on Jun 3, 2018
I applied for club mahindra membership after a presentation from the sales team. Given no much time to think, i was compelled to take their membership. I was told that i will be eligible for full refund if their services are not good within 7 working days. After seeing the reviews from many websites and friends, decided to cancel the application the very next day. Made the request through membership relations team but still they proceeded with my application. Even after multiple emails, no phone calls from the team. It seems they don't have a proper policy for cancellation of application before...
Complaint comments  Read comments [2]Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — gift coupon — uti k121 mvi [Resolved]

 Aishwarya Adka on Jun 3, 2018
Hi,
This is regarding the call i received on 18th may 2018, asking wheather i have purchased a new hyundai i20 car recently, i said yes then that lady told me that i am lucky winner and i have won a gift voucher from club mahindra for a 2n/3d stay in any of their resorts in india. I was asked to come to crowne plaza, there it a marketing strategy to enroll customer for membership. At the end of the day i was given a coupon which i cannot even redeem all the resorts shows its full no rooms available. Its jus a trap, is club mahindra trying to fool people? Wasting our time giving a useless...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Club Mahindra Holidays — membership false commitment by sales officer and not [Resolved]

 vin_khushi on Jun 2, 2018
Hi i am taken membership of club mahindra as a brand name, and during joining to club mahindra sales officer committed lots of things, which was never and ever fulfilled by them and money was wasted like anything by joining to club mahindra membership.
At joining i have discussed and agreed that first i will see services and than go forward, if any solution on that please let me know or i am not interested to join in club mahindra, he has advised me to join and pay 25570 once than 6522 three installment and you enjoy 10 days stay at our best 45 report all over the india and also 7 rsi out...
Complaint comments  Read comments [1]Complaint category Unauthorized charges

Club Mahindra Holidays — product sale through false promise

 anuragpilot on Jun 2, 2018
A senior sales person of club mahindra through false promise of complimentary offers and free rci offer lured me into purchasing the club mahindra membership. After purchasing the membership< i found all claims and offers to be false.

I raised the complained several times with the sales person, customer care, delhi office of club mahindra but did not get any response and instead club mahindra kept on sending ecs for deduction of emi, so i decided to keep my personal account out of balance to avoid their ecs as they were not listening to my grievances, after this i started getting...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — scamsters club mahindra [Resolved]

 swaps4@gmail.com on Jun 2, 2018
I was lured by a friend and the club mahindra sales person to apply for its membership, but little did i know of how disastrous it would be! I have a blue studio membership, and even if resorts are empty a few days before a higher studio season, they will not give them to you. While i knew it was an off-season package, i didn't expect to be fleecing money this way by offering rajasthan in april-may, sikkim in the rains, etc.! When i called to ask about cancellation of membership, i was told that i would get only 20-30k back!!! I tried calling after some months, and this time, a new rule! I cannot...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — debit of holiday nights [Resolved]

 Ashish_e007 on Jun 2, 2018
I see that you have debited 1.5 nights from my account due to cancellation (. I would like to bring to your notice that i had booked the holiday by mistake from my user id to pondichery. The holiday was for my parents, mr satish k mishra, who have their own booking id.

Hence i have re-booked them on the same dates to the same resort with their booking id.

Reqeust you to please credit the complete 3 days holiday into my account. Please confirm urgently

Best regards,

Ashish mishra...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — non getting reservation for redeem voucher got for purchase of xuv mahindra car [Resolved]

 kksambala on Jun 1, 2018
Sir, i got redeem voucher for purchsae of xuv mahindra car, but i dont get reservation in resorts till date and voucher is expiring on 08.06.2018, please help to get in resort at mussorie for 3 days i. E. 02.09.2018 to 04.09.2018, which is showing available but transaction being failed repeatedly.

Regards kamal kant contact [protected]
Redeem voucher regn. No. 572pt745rq...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Club Mahindra Holidays — cancellation of membership and refund request [Resolved]

 Mr.Mayank Jindal on May 31, 2018
Dear sir/ madam

I was in the process of obtaining in cm membership. On 4th apr 2018, i requested for some corrections, which was replied back on 10th apr 2018.

On 11th apr, i received message for missing documents, in the absence of which my membership log in procedure is not being done. Same day i enquired about missing docs, but no reply from cm.

On 17th apr again same mail for missing docs was received and i asked the very same day about missing docs, but no reply again from club mahindra. Somehow during this period, i was also not satisfied with...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — refund my salary+service charge of the month jan to march + my agreement with you one time payment of 24 thousand in one year

 Yog Bisht on May 30, 2018
I joined club mahindra corbet dhikhuli in 1st november 2016 to 24th april 2018. Your agreement with me 24000 thousand in 1 year completing my job they don't giving me my sevice charge and my one time payment 24000... I am waiting for my salary and everything. I won't clear satisfaction when i got my salary and all. Please i am waiting for your help. Thankyou...
Complaint comments  Read comments [1]Complaint category Job & Career

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