Club Mahindra Holidays Customer Care
Mahindra Holidays & Resorts India Ltd.
Customer satisfaction rating: 83%
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1439
COMPLAINTS

Club Mahindra Holidays Customer Care

Mahindra Holidays & Resorts India Ltd.

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Address
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road
Chennai
Chennai District
Tamil Nadu
India - 600 002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
71
down
60

Phone:
Phone:
up
36
down
30

Fax:
Fax:
+91 44 3027 7778  
+91 22 3368 4721  

Additional info
Contact Details

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F.A.Q.

Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road,
Chennai – 600 002, Tamilnadu
Tel: +91 44 3988 1000
Fax: +91 44 3027 7778

Corporate Office
Mahindra Towers, 1st Floor, "A" Wing, Dr. GM Bhosle Marg, P.K. Kurne Chowk, Worli, Mumbai - 400 018
New Membership: 1800 209 2345
Member Bookings: 1860 210 1111
Fax: +91 22 3368 4721

View More Information...

Customer satisfaction rating
83%
Complaints
1439
Pending
41
Resolved
1178
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon09:30 am - 06:30 pm
Tue09:30 am - 06:30 pm
Wed09:30 am - 06:30 pm
Thu09:30 am - 06:30 pm
Fri09:30 am - 06:30 pm
Sat09:30 am - 06:30 pm
SunClosed

Club Mahindra Holidays related photos (120)

Club Mahindra Holidays Complaints & Reviews

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Club Mahindra — no resolutions by club mahindra - just a phone call after complaint to forum thats all...

 SUDIR JAIN on Mar 24, 2018
Sir... My complaint is not resolved... Only they phoned and send me mail in 15 mts, and then no response so far... This is how they are showing 80% cases resolved...
I am a club mahendra member (Id 287561) and have following views on club mahendra based on my 10 years with them...
Vide clause 1.5 r/w 2.3...... They are charging for goodwill, reputation and brand of company as 60% as admission fee which is a good example of unfair trade practice and estopeble in courts.

Club mahendra states that one must satisfy about quality of their services before joining, and later...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Club Mahindra Holidays — false commitments, unprofessional organisation, bad service provider [Resolved]

 Vishal Kumra on Mar 24, 2018
We have taken the white member ship of club mahindra vide member ship no.2785811, we are planning 2 times to spend my holidays but due to inability shows by club mahindra team we are not avail the services. My only point of view if you are not able to provide the services as you committed to the customer then why you showed rosy pictures about holiday packages and cheated to the customer. We have deposited 67997 amount and we required whole amount in my account. Regards vishal kumra...
Complaint comments  Read comments [1]Complaint category Products & Services

Club Mahindra Holidays — must stop unfair trade practices being adopted by club mahindra [Resolved]

 SUDIR JAIN on Mar 23, 2018
I am a club mahendra member (Id 287561) and have following views on club mahendra based on my 10 years with them...
Vide clause 1.5 r/w 2.3...... They are charging for goodwill, reputation and brand of company as 60% as admission fee which is a good example of unfair trade practice and estopeble in courts.

Club mahendra states that one must satisfy about quality of their services before joining, and later admission fee will not be refunded under any circumstances... Now question is which product in the world says you satisfy about service of product before using it... Most...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — refund of membership fee after cancellation request [Resolved]

 Rahul Tamrakar on Mar 22, 2018
When i opted for membership, commitments offers by sales executive and one confirmed by company were totally different. I immediately after 3 days of payment i requested to cancel my membership. I also had face to face discussion with there executive in jaipur office name bhoomika. She told that she will process my application for cancellation and mail me the details. I also called customer care, they said that my money will be refund in 30 days where as bhoomika says it will refund in 90 days. Same company employee are not sure about their policy. This is just a fraud. I made payments through credit...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Club Mahindra Holidays — marketing person doing fraud with public [Resolved]

 Alkeshpinky on Mar 21, 2018
One month before i received a call from [protected], mr satish from club mahindra, he told me to attend a meeting with wife in hotel crown plaza in chennai, he told me that after 45 minutes meeting u received a voucher for 2 night 3 days holiday for free, i ask him if they ask for member ship than what i do, he say no u told them no, this voucher is free for who attend meeting. on 25 feb i attened meeting but they not give me voucher, i ask for voucher than they say we sent it to your mail ID, (PINKYDIYAA@GMAIL.COM) but i not received voucher, after 2 days i call to mr satish, he told me that some...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — withdraw from membership and provide refund of amount [Resolved]

 yaduveersinghchauhan on Mar 21, 2018
Dear sir,

Mahindra holidays & resorts india ltd,

I would like to withdraw my membership application under the clause
Part c, 8.1 of the agreement. I would like to claim full refund of down payment
Rs. 34830/- under above mentioned clause.

My form number is feb/2018/25yrs/202227. (Refer copy enclosed)
Also please find enclosed the copy of original application signed in original by applicant

Date of filling application : 20.03.2018
Date of payment: 20.03.2018
Date of cancellation : 21.03.2018
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Club Mahindra Holidays — defaulter of redeeming holidays days [Resolved]

 Mahipsingh on Mar 18, 2018
I am a member of club mahindra holidays and due to some error which can be rectified just by mere attention of this company, for which they are not responding me properly and not changing my name and membership status. Because of which i am not able to utilise my days in lieu of benefit to he availed for my money paid for membership.
I think club mahindra should pay more attention in resolving issues of existing members rather than coming on just one call for new membership.
I am highly disappointed as my days are waste from last two years, i want those to be redeemed further or refund...
Complaint comments  Read comments [1]Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — fraud marketing experience with club mahindra. [Resolved]

 Sanjeev Panchal on Mar 17, 2018
Hello club mahindra holiday team,

I was continuously keep reining the call from your marketing team regarding the mahindra's grand family holiday festival to be held at hotel taj vivanta 11th march 2018 sunday.

I have clearly told her that, my present situation is not fit to buy a membership. But she told me that there will not any force you to be a member, since i am mahindra customer my name is selected for this event as i have referred my friend for mahindra vehicle.

And also she offered 2n & 3d holiday package and it will be issued during this event.
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Club Mahindra Holidays — not refunding my submitted amount [Resolved]

 aayushi@12345 on Mar 15, 2018
I have deposited 40, 000 inr to club mahindra holidays to avail for membership in their holidays package, but due to some contingency i was not able to continue the payment of further amount and asked to stop the registration process in advance. The amount which was deposited by me is not refund even when i have not taken any services by them.
They never pick up our calls or never reply to our emails.
This is an utter fraud and should be resolved as soon as possible, i want my
Rs.40, 000 back!...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — refund down payment

 adavesar on Mar 13, 2018
My name is aman deep and my reference number for club mahindra membership is dec/2017/25yrs/195890. I was invited to join club mahindra on 10th mar 2018.
The executive told me they are offering discounted amount and benefits only to invited members. This is an offer on the table only.
Somehow i agree to join and paid down payment but when i came back home i checked all details on their website and other user reviews.
I found that all benefits and cost is same which offered to me then why i was pressured to join on the table. It was their marketing strategy.
I reviewed...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — purple club mahindra membership [Resolved]

 aashray.patel on Mar 13, 2018
This company is a complete cheat, from the way their employees persuade to buy membership to the inattentive support from the staff about cancelling the membership. Initially, i was approached by sales person, she literally persuaded me to buy the membership and somehow was in urgency to sign me up for it, this was during the month of october, 2016 there are yearly maintenance charges to the membership, and i was promised there would be no maintenance charge for me in jan 2017. But still they levied that charge and now upon talking to representatives i was told that in no way it is voided, it has...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — refund of initial payment made [Resolved]

 Surendra Kumar Shah on Mar 12, 2018
I have been waiting for an update on my membership cancellation and refund of rs. 10, 000 since last year.

Is this a way of your company to get customers by hook or crook.
I had paid the advance in faith via mr. Rahul that if we do not like the plan we may cancel the membership within one week. Which we had done that week itself.
It is not our concern that the said mr rahul has now left the company.

The payment was made on 4th june 2017 via online transfer. The transaction id is othpos[protected].

Kindly revert the advance payment at once...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — refund my membership cancel for next day [Resolved]

 Hem Chand Gupta on Mar 10, 2018
Dear sir i have vist on 27.11.2017 to trade fair, pragati madan and booking membership but i am not interested and as per ur terma and condition before 10 days i confirm my member ship and refund my amt rs. 34220 i have many time contact mr. Akash delhi office and many email but time time no refund approxmiate 120 days has gone so please help me and refund my rs. 34220 with interest 18% p. M

Interaction id 11619122

Thanks

With regards

Hem chand gupta
[protected]/[protected]...
Complaint comments  Read comments [1]Complaint category Travel Agents

Club Mahindra Holidays — cancellation of membership application#2805396 [Resolved]

 prashoo on Mar 10, 2018
We have been trapped in club mahindra membership, where we have paid advance amount of 28930/- on 28feb2017 via credit card. The very next day we have learnt about many hidden charges like annual subscription fees, which wasn't explained by the sales representative. Immediately on 1st march2017 we have sent a cancellation mail to memberrelations@clubmahindra.com. No response at all till date 10-march2017. Even after many repeated request mails.
When we call customer care they pass the accountability to bangalore branch. We are frustrated, it is our hard earned money. Kindly help to get back...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — not refund money

 Pinnu Nama on Mar 9, 2018
Hello, i wants to inform you that when we want membership then there are daily calls coming from your side while after taking membership i need to call you twice a day but not a called receive and second thing i recently bought membership but due to some finance issue so i cancelled on next day as i paid rs 38k well i need refund at any cost as i got all call records and please mail me as fast as possible my member id is not issued as i cancelled on next day of registration my membership was on named:- gajendra kumar chhipa
Kindly do the need ful...
Complaint comments  Read comments [1]Complaint category Other

Club Mahindra Holidays — club mahindra membership - cancellation & refund

 aryan.cena1 on Mar 9, 2018
Had purchased club mahindra membership (Membership id :[protected] months back, had paid 10% down payment of inr 37500/-, 6 emi till date of inr 12316/- each and inr 14000/- of yearly maintenance amounting to total payment of inr 125396/-.
At the time of the purchase the sales manager (Mr. Sumedh srivastva) promised me the joining discounts like:

1. 5 days complimentary from club mahindra at any club mahindra resorts
2. 2 years complimentary membership of rci (Rci which has 4000 hotels around the world under its roof).
3. 7 days national / international complimentary...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — cancelled membership within 2 days of registered but not got refund

 Future Toys on Mar 8, 2018
Hello, i wants to inform you that when we want membership then there are daily calls coming from your side while after taking membership i need to call you twice a day but not a called receive first of all train your employee and second thing i recently bought membership but due to some finance issue so i cancelled on next day as i paid rs 60k well i need refund at any cost as i got all call records and please mail me as fast as possible my member id is not issued as i cancelled on next day of registration my membership was on named:- mrs dipikaben ketankumar patel...
Complaint comments  Read comments Complaint category Business & Finances

Club Mahindra Holidays — cheating and looting of hard earned money by club mahindra with false hidden terms [Resolved]

 ramprasad1807@gmail.com on Mar 7, 2018
Membership ID

Dear Sir, Madam, My club mahindra membership id is : 2767141. During Sales discussion of my membership, i was not told the Hidden and False terms in the contract. There were so many clauses to avail a holiday and complimentary nights. I would request my Hard Earned money of close to 1 LAKH INR which was looted by Club Mahindra Sales Representative and others. Please request your kind attention and action on this.

Even with several emails, requests, i never got REFUND of my money and there is HIDDEN TERMS which was never told. I am pasting below the names...
Complaint comments  Read comments [2]Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — discrepancy in package offered and updated

 Zujar on Mar 7, 2018
Memberhip no.2786444
Since 5 months we had paid for membership with club mahindra but till date the discrepancy in package offered and package updated in their system has not been resolved, the issue is between their sales and finance team and we as customer is suffering. We request for the refund of our total money paid and cancel our membership.

Till date even though we had provided direct payment authorization for emi we are sked to in dubai through ouur credit card.

Since 5 months we are just receiving calls and mails for payment....
Complaint comments  Read comments Complaint category Other

Club Mahindra Holidays — refund due to poor response

 vinay ms on Mar 6, 2018
This is Vinay, deprived member of club mahindra (White Studio Member) and the co-applicant is my father.

With deep pain and after a lot of failed attempt to reach in last 20 to 25 days with the member relations a of club mahindra and then with the concerned representative of club mahindra in mysore which was expected I am representing this very serious issue in this forum in writing on the issue of the membership number unknowingly availed by my father inspite being a coapplicant and is seriously regretting to withdraw the membership due to personal, the age old and health reasons...
Complaint comments  Read comments Complaint category Entertainment and Recreation

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