Club Mahindra Holidays Customer Care
Mahindra Holidays & Resorts India Ltd.
Customer satisfaction rating: 83%
Submit a Complaint
1190
COMPLAINTS

Club Mahindra Holidays Customer Care

Mahindra Holidays & Resorts India Ltd.

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Address
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road
Chennai
Chennai District
Tamil Nadu
India - 600 002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
60
down
41

Phone:
Phone:
up
19
down
22

Fax:
Fax:
+91 44 3027 7778  
+91 22 3368 4721  

Additional info
Contact Details

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F.A.Q.

Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road,
Chennai – 600 002, Tamilnadu
Tel: +91 44 3988 1000
Fax: +91 44 3027 7778

Corporate Office
Mahindra Towers, 1st Floor, "A" Wing, Dr. GM Bhosle Marg, P.K. Kurne Chowk, Worli, Mumbai - 400 018
New Membership: 1800 209 2345
Member Bookings: 1860 210 1111
Fax: +91 22 3368 4721

View More Information...

Customer satisfaction rating
83%
Complaints
1190
Pending
37
Resolved
979
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon09:30 am - 06:30 pm
Tue09:30 am - 06:30 pm
Wed09:30 am - 06:30 pm
Thu09:30 am - 06:30 pm
Fri09:30 am - 06:30 pm
Sat09:30 am - 06:30 pm
SunClosed

Club Mahindra Holidays related photos (98)

Club Mahindra Holidays Complaints & Reviews

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Club Mahindra Holidays — cancellation of membership on 01 aug 2017 & refund of amount rs 22490/- [Resolved]

 Madhu S bara on Nov 17, 2017
I became the club mahindra membership on 31 july 17 and within 24 hour, i. E. Vide email dtd 1st aug 2017, requested to cancel the membership and to refund the down payment of rs 22490/-. On 3rd aug 17, reply received from club mahindra that "we would like to inform you that we are working on your request and we will get back to you within 4 working days." after 3-4 reminders of mails, on 17 aug 2017, reply received from club mahindra that "we hereby confirm that we have started processing the cancellation formalities and you will receive the full refund of the amount paid by you in 60 working days."...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Club Mahindra Holidays — refund my money (down payment)

 Ragini74 on Nov 17, 2017
I bought the membership from club mahindra at ahmedabad, after doing the down payment of 22200 and i was very happy that now i’ll be the part of the club mahindra.
After some days i just felt in accident and now i need money very badly so i’m requesting to you please refund my money, i’m in bad condition in term of monetary please help me out though refunding my money.
I’ll be thankful to you

Membership number : 2571102
Contact number. :- [protected]...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — cancellation of blue plan membership and refund [Resolved]

 shekher28 on Nov 16, 2017
I have taken membership on 31.07.2017. Later on i decided to cancle my membership as sales person told me that you can cancle your membership within 10 days and you will get full refund. I had mailed for cancellation and also had telephonic conversation since 02.08.2017. They assured me that your cancellation process has been started and you will get refund within 90 days for which i had also get official mail from club mahindra. But it is already 3 months passed and there is no refund from club mahindra. Kindly look into the matter.

Name - shekher sharma
Membership id-2773371
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — complaint against my grievance membership no.2360848 [Resolved]

 virendrashah on Nov 16, 2017
Dear sir,
Refer to my previous letter regarding my disputes are not repeating and always you are asking for the payment of maintenance.
Please refer my previous email and correspondence will you please let us know my present status of the membership. You are requested to clarify my account.
I have not enjoying any benefits of the club membership. Every time new person come and discuss the matter lastly mr. Swapnil has come, thereafter nothing is done. Why you are not clarify the matter with members? If i want to enjoy which benefits i am going to avail?
First of...
Complaint comments  Read comments [1]Complaint category Business & Finances

Club Mahindra Holidays — cheated by charging rs.74, 804 above all the charges [Resolved]

 Avinashspoojary on Nov 15, 2017
Hi, i am avinash from manipal, karnataka. Since i  am a frequent traveller, i thought of taking some holiday membership.

First thing which came to my mind is club mahindra. Called up the sales rep mr. Krishnanada from mangalore. I always had a good opinion about the cm. He explained different packages, i bought a clubmahindra membership (No. 2731623) of white studio in the month of december 2016. I was promised an iphone 6 (The offer was also shown in the internet). I had already complained about it, since it's already 6 months, and i didn't receive the product yet.

In...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Club Mahindra Holidays — booking of hotel at singapore [Resolved]

 Shre1789 on Nov 15, 2017
Dear team,
On confirmation received from customer executive that the rooms are available from 10th to 17th december, i made advance payment towards asf for the holidays credits. However, now i was told that rooms are not available for the particular dates. Thought i am told that the matter would be considered, i would like to inform that i have my flight bookings done and i am travelling with my parents who are senior citizens.
Request your interference with respect to my bookings as i am highly counting on hotel bookings at the park in association with the club mahindra.
Complaint comments  Read comments Complaint category Restaurants & Bars

Club Mahindra Holidays — reversal of upgrade decision [Resolved]

 kg pai on Nov 15, 2017
Kg pai
1:42 pm (4 minutes ago)

To memberrelations, iqbal. Shaikh

Hi

Dear iqbal

As i discussed with you i do not want to continue the member of mhril due to inconvenience in booking & bad experience with the visited resorts

Last month i become white member paying 15% upfront and balance in emi's hoping for better convenient resort booking but still i am not satisfied and financially not viable for me to continue white membership.

If you see my track record of booking... Not able to book & enjoy the holidays...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — regarding membership cancellation (membership id 2766177 [Resolved]

 arrancomputers@gmail.com on Nov 13, 2017
I have applied for club mahindra membership for white on 19.6.2017 and i have paid rs.35700/- down payment with my citi bank credit card. Next day i request for cancellation for my membership and received mail that full refund will be refund within 90 days, but amount still not received while 4 months 25 days already passed today, all time i received the same reply that refund will be credited and a new date given by them, while i send all details required for membership cancellation by registered post....
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Club Mahindra Holidays — cheating me and no proper response [Resolved]

 Manimaran4545 on Nov 13, 2017
I attended the member ship presentation camp and after 1 hour they told that i'll receive a complimentary voucher through mail, as 1 month over no mail from club mahindra... Really dissapointed!!!
I don't know whether its real or fake?
They assured me that i'll receive voucher in 48hrs but i didn't receive... Making fun on me... I'm a government employee but they cheated me and got my details about my car and family details... On believing this i gave my details too... But no voucher... I felt all my work and attended the camp... So i need a proper solution for this!!!...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Club Mahindra Holidays — I want refund my money [Resolved]

 Lovi Sumit Bansal on Nov 11, 2017
Hi i m lovi bansal from mbd. Last time i visit nainital on 14th feb. We meet mahesh kumer on ccd. He insist us for a membership. We gave him 11thousand rupees advance. But there are some problems that s why we can't take new membership. We continuously contact with mahesh kumer but he always give us date but not return our money. We want our money return....
Complaint comments  Read comments [1]Complaint category Banks

Club Mahindra Holidays — no voucher issued after attending a camp [Resolved]

 arul vaanan on Nov 10, 2017
Hello this is arul vaanan... As i got call from club mahindra that my number is selected for 3 days and 2 nights stay at club mahindra and they are going to conduct a presentation at hotel annamalai pondicherry on october 10 2017. A lady spoke to me and got all my details. She asked about my carrier and family and no. Of cars owned. At first i thought it was a spam call. But my colleague told it is not spam or fake call... Its a real one... My colleague is a member in club mahindra it seems... On behalf of his words i attended the camp at annamalai pondicherry. After a hour of presentation they...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — for cancellation membership [Resolved]

 ravikumarsonu on Nov 10, 2017
Membership id- 2786777

मैं अपना पैसा वापस चाहता हूं।मैं अपनी mebership खत्म करना चाहता हु।आपके कर्मचारियों ने मुझे धोखा दिया है।मैंने पहले दिन 7200 का भुगतान किया।अगले दिन मैंने बोला कि मुझे membership नहीं लेनी तो वो बोले कि टोटल फीस का 10% जमा कर दीजिए तो...
Complaint comments  Read comments [1]Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — for termination of my club mahindra membership [Resolved]

 Sonal22011 on Nov 9, 2017
My club mahindra membership i'd is 2786710.

After i took this membership i realized that i'll have to pay asf annually till 25 years whether i go for vacations or not and this was not at all informed to me by the representative of club mahindra.

The very next day i gave my requisite documents to mr. Saurabh kumar at club mahindra office at hazratganj, lucknow and he had assured me that he'll get the cancellation done as there are 10 days of free look but now he's not responding to my calls.

You are requested to look into the issue and refund my entire...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — still i didn't receive any membership kid or anything i paid rs.110000 [Resolved]

 Mohan Mani on Nov 8, 2017
I signed membership in 30.06.2017 they said membership cost is fixed and its not going to increase at any cost but after 2 emi i received email that my emi is increased due to tds.
Any time i try to book some room all resort all rooms are full so its totally waste of money and cheating people.
After i said i want to cancel my membership they wont care about it no one saying anything about cancellation.
I complaint via phone call and mail still no replay from club mahindra....
Complaint comments  Read comments [1]Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — unable to redeem 2n/3d free gift voucher as there is no vacancy [Resolved]

 Man_Jam on Nov 7, 2017
I got a call from club mahindra executive in oct '17 inviting me to attend a presentation and was promised complimentary 2n/3d stay at any club mahindra resort in india if i attended. I attended the presentation and was given a 2n/3d free gift voucher.

After going through the free gift voucher, i realized that it is valid at selected resorts and not all resorts. Also, validity of voucher is 6 months only and booking during certain dates (Peak season) are not allowed.

After registering on club mahindra website, when i tried to redeem the voucher, i found that i am unable...
Complaint comments  Read comments [1]Complaint category Clubs, Bars, Restaurants

Club Mahindra — just wanted to cancel my membership [Resolved]

 Shirishpandey on Nov 7, 2017
It’s around 4 months and i have paid more then 90000 thousands rs because u auto debit from my account, i requested ur staff to cancel my membership.

Should i have to take any legal action or any other option i have?
I m mentally harnessing by this company.

Guys i request u all,
Please don’t take club mahindra membership they are nothing more then a cheater, and fraud....
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — free holiday voucher? where is it [Resolved]

 Shilz on Nov 7, 2017
We were called fr a meeting from club mahindra - the big cheats - to discuss about membership and on the phone we were promised a free stay voucher if we attended it. - regardless of whether we take membership or not. It’s been more than 2 weeks and there’s no sign of the voucher. We were actually contemplating taking a time share, but looking at this cheating attitude what is the guarantee that ull not cheat me of the “so called offers” after i take membership too?? Why did you guys waste our precious time and promise us something which you were not going to fulfil...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — commitment not full field [Resolved]

 Tarak Gajjar on Nov 7, 2017
Dear all, my self tarak gajjar with membership id 2768281. I am a new member to club mahindra holidays. I became member before 4 months. At the time of taking membership i had clearly informed my requirement of going on vacation in diwali holidays only as these is the only time when i have holidays... I have asked him to give membership accordingly. He informed me that red membership is perfect for your requirement. Fruther i asked him weather there are any other higher memebership than red... He said there is purple membership and in that there is only one extra benefit of having holidays in christmas...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Club Mahindra Holidays — deduction of emi after one year from withdrawing of my membership [Resolved]

 Krishna0689 on Nov 7, 2017
I discontinued my membership with club mahindra holidays on january 2016. For couple of week club mahindra representatives were giving call to activate my membership again. I denied to them.

When i discontinued my membership, at the point of time they have send the closure mail. Due to their booking methodology and the way the handle their customer i then decided not to continue (I had already paid 98 thousands to them).

Today on 7th of november 2017, after a span of almost two years, they again deducted ₹ 8, 468 from my account. This is pure cheating from club mahindra....
Complaint comments  Read comments Complaint category Health & Beauty

Club Mahindra Holidays — unable to redeem voucher [Resolved]

 chiragrshah on Nov 3, 2017
I have attended promotional event by club mahindra at ahmedabad. After the promotional event, club mahindra offered gift voucher of 2 nights 3 days stay at any resort. But whenever i try to book the resort, i can not find a single room anywhere. How is it possible?
What is the point of giving non-redeemable voucher? I am very much frustrated with the experience....
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

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