Club Mahindra Holidays Customer Care
Mahindra Holidays & Resorts India Ltd.
Customer satisfaction rating: 83%
Submit a Complaint
1323
COMPLAINTS

Club Mahindra Holidays Customer Care

Mahindra Holidays & Resorts India Ltd.

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Address
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road
Chennai
Chennai District
Tamil Nadu
India - 600 002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
68
down
51

Phone:
Phone:
up
32
down
28

Fax:
Fax:
+91 44 3027 7778  
+91 22 3368 4721  

Additional info
Contact Details

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F.A.Q.

Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road,
Chennai – 600 002, Tamilnadu
Tel: +91 44 3988 1000
Fax: +91 44 3027 7778

Corporate Office
Mahindra Towers, 1st Floor, "A" Wing, Dr. GM Bhosle Marg, P.K. Kurne Chowk, Worli, Mumbai - 400 018
New Membership: 1800 209 2345
Member Bookings: 1860 210 1111
Fax: +91 22 3368 4721

View More Information...

Customer satisfaction rating
83%
Complaints
1323
Pending
37
Resolved
1092
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon09:30 am - 06:30 pm
Tue09:30 am - 06:30 pm
Wed09:30 am - 06:30 pm
Thu09:30 am - 06:30 pm
Fri09:30 am - 06:30 pm
Sat09:30 am - 06:30 pm
SunClosed

Club Mahindra Holidays related photos (110)

Club Mahindra Holidays Complaints & Reviews

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Club Mahindra Holidays — cancelled membership within 2 days of registered but not got refund

 Future Toys on Mar 8, 2018
Hello, i wants to inform you that when we want membership then there are daily calls coming from your side while after taking membership i need to call you twice a day but not a called receive first of all train your employee and second thing i recently bought membership but due to some finance issue so i cancelled on next day as i paid rs 60k well i need refund at any cost as i got all call records and please mail me as fast as possible my member id is not issued as i cancelled on next day of registration my membership was on named:- mrs dipikaben ketankumar patel...
Complaint comments  Read comments Complaint category Business & Finances

Club Mahindra Holidays — cheating and looting of hard earned money by club mahindra with false hidden terms [Resolved]

 ramprasad1807@gmail.com on Mar 7, 2018
Membership ID

Dear Sir, Madam, My club mahindra membership id is : 2767141. During Sales discussion of my membership, i was not told the Hidden and False terms in the contract. There were so many clauses to avail a holiday and complimentary nights. I would request my Hard Earned money of close to 1 LAKH INR which was looted by Club Mahindra Sales Representative and others. Please request your kind attention and action on this.

Even with several emails, requests, i never got REFUND of my money and there is HIDDEN TERMS which was never told. I am pasting below the names...
Complaint comments  Read comments [2]Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — discrepancy in package offered and updated

 Zujar on Mar 7, 2018
Memberhip no.2786444
Since 5 months we had paid for membership with club mahindra but till date the discrepancy in package offered and package updated in their system has not been resolved, the issue is between their sales and finance team and we as customer is suffering. We request for the refund of our total money paid and cancel our membership.

Till date even though we had provided direct payment authorization for emi we are sked to in dubai through ouur credit card.

Since 5 months we are just receiving calls and mails for payment....
Complaint comments  Read comments Complaint category Other

Club Mahindra Holidays — refund due to poor response

 vinay ms on Mar 6, 2018
This is Vinay, deprived member of club mahindra (White Studio Member) and the co-applicant is my father.

With deep pain and after a lot of failed attempt to reach in last 20 to 25 days with the member relations a of club mahindra and then with the concerned representative of club mahindra in mysore which was expected I am representing this very serious issue in this forum in writing on the issue of the membership number unknowingly availed by my father inspite being a coapplicant and is seriously regretting to withdraw the membership due to personal, the age old and health reasons...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Club Mahindra Holidays — non refund of cancellation amount [Resolved]

 Ajit Gunwal on Mar 6, 2018
With reference to my policy no 2772890, i had cancelled my mahindra club membership, as there were many discrepancies between initial interaction offer and actual term & condition. I am struggling from jul 2017 till date but there is only standard reply will get back in 4 to 5 days. Hope club mahindra is a cheating agency in india and no response of mail too. I sorry to say that your services are degraded day by day.

It is therefore requested that my amount to be refunded at the earliest.

Thanks and regards
Ajit kumar
[protected]...
Complaint comments  Read comments Complaint category Credit Cards

Club Mahindra Holidays — xuv 500 club mahindra gift coupon not-redeemable [Resolved]

 Joreson on Mar 6, 2018
Along with the purchase of xuv 500 car from mahindra in october 2017 we were given the club mahindra resort reservation gift voucher. Since october last year, we have been trying to get a reservation. All the time the club mahindra booking website shows all the resorts are booked. Whenever we try the call center, it is not reachable or by any chance we get the line we have to wait for 20 minutes to get a call center executive on line. They too say "no slot is available try after a month in the website". If we look at the amount of time we spent on their website and their customer care numbers, we...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Club Mahindra Holidays — refund of money re:'mhril=011-245-459' your club mahindra membership

 Nirav Chavda on Mar 5, 2018
I have withdrawn by application within 10 days of filling form, as per your refund policy i was suppose to get my 100% amount within 30 days

Now its more than 5 month but i have not received back my money.

I am frustrated and tired, and had lost complete faith from your company.

I will file complain against your company and the marketing person who had communicted with me to become member of my money is not refunded back in 3 days....
Complaint comments  Read comments [1]Complaint category Travel Agents

Club Mahindra Holidays — selling rooms illegally through s r travel leisure group [Resolved]

 Rekha3 on Mar 5, 2018
This group s r leisure travel group is illegally selling club mahindra rooms to non members. When i cancelled my booking 15 days prior my travel they are charging me 5k cancellation fee.
This group sells membership to non members at a lower rate and makes money. Even the club mahindra people are involved in this. I got to know this when i booked a room in coorg and this travel agent was very discreet about it. Without the staff involvement this is not possible,

Club mahindra management please reply back on this issue

Is club mahindra doing it knowingly?
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — membership cancelled but money not refunded [Resolved]

 CA Shambhu on Mar 4, 2018
Membership number of club mahindra: 2789632

Club mahindra had its exhibition in iitf 2017 in delhi & i visited there n 22nd november 2017, wherein i have been offered & sold club mahindra membership with some attractive benefits, i requested to please let me go through the terms & conditions of the membership but the executive didn't allowed the same in hurry and got my signatures the membership form. I believed on her words & paid rs. 34, 220/- through my axis bank credit card but i didn't expected from such a big name that major conditions of the package will be hide & misleading...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — non refund of membership of club mahindra holidays [Resolved]

 shantinath.softwares@gmail.com on Mar 1, 2018
Dear clubmahindra,

I request you not to process my application which was handed over to ms sharlet chrstian of vadodara at hotel la cass inn on 8/02/2018 and followed by my e-mailed application for cancellation of membership with full refund on 15/02/2018.
Kindly make arrangements to refund the down payment.

Kindly treat this mail as full and final instructions for not pursuing the membership. Kindly immediate stop at all processing in this regards as communicated over the phone to ms. Sharlet also....
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — bliss membership cancellation [Resolved]

 JKPatil on Mar 1, 2018
I had opted for Bliss membership under membership ref. No.2790523
MAF No. OCT/2017/BLISS/001509

However, membership is not suitable to me and family members. Hence, decided to opt out and submitted request for cancellation by email and also by letter on 02/1202017. Both email and letter were received by your Mumbai office. This was confirmed by one Mr. Karan of your Mumbai Office.

as stated above reason for cancellation was season chart was not suitable to my family as also complete information was not given by your marketing person, and your call center people...
Complaint comments  Read comments Complaint category Family & Relationships

Club Mahindra Holidays — not returning money when I denied to continue [Resolved]

 Pravintpatil84 on Feb 27, 2018
Dear sir,

I had called mahindra’s club holidays representative at my home to understand the more details about services. I paid rs. 10000 to him just to hold the offer but, later on unfortunately i decided to discontinue with his offer.

Now as per rule i should get my money back but now representative is saying he can’t pay me back as this is not in his hand and now not picking up my phone calls.

I am not getting is this a way a big company doing cheap work with his customers.

Requesting you please help me.

Regards,...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — complaint against mahindra holidays and resorts india limited [Resolved]

 ashishkm on Feb 26, 2018
Dear madam/sir,

I was contacted by telemarketing personnel of club mahindra on my mobile no. [protected] last week 2-3 times. Upon their request i went to meet sales executive mr. Bharat singh (Mob. No. [protected]) and mr, vaibhav pandey (Mob. No. [protected]) on 25/feb/2018, sunday (About 7 pm) at pc jewelers, civil lines, allahabad. They informed me about club mahindra membership and showed videos of some resorts.
My wife mrs. Neelam maurya also accompanied me.
Impressed by their presentation we decided to join club mahindra under season"blue" and apartment "studio"...
Complaint comments  Read comments Complaint category Sports & Recreation

Club Mahindra Holidays — unethical behaviour [Resolved]

 charles_mech on Feb 26, 2018
Sales person arun (Mob: [protected]) / kannan (Mob: [protected]) from club mahindra called me on 21-feb-2018 and requested me to attend the "club mahindra sales presentation" on 22-feb-2018 at "poppys hotel coimbatore". He also promised me a free complimentary gift voucher (3 days and 2 nights stay for 2 adults and 2 kids) will be emailed in 48 hrs from the ending of presentation. I took half day leave from office and took my family to the attend the presentation. But still now i did not receive the gift voucher. Surely club mahindra and their team are fraud.

Regards
Emmanuel...
Complaint comments  Read comments [1]Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — cancellation and refund of money pending since august 17 [Resolved]

 shekher28 on Feb 26, 2018
I have already once complain on this but issue is still not resolved.Kindly go through the below written mail which i send to club mahindra but i got message everytime that we could not able to connect to you.(why they dont give me their no. so that i could connect with them)...so my refund is still not paid to me and everytime they are fooling me that they had refunded all...mail as follows

Dear sir
Regarding telephonic conversation for refund of membership amount.It has been reiterated from your side that refund has been issued for membership id- 2773371 via check of Rs 4000/-(check...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — card payment fraud and advance refund of membership fee [Resolved]

 Tas.alma on Feb 26, 2018
Hi team,
One of your sales guys from bangalore named mohammed yacoob has committed an online payment fraud... He has used my card with out my knowledge. Request mahindra to take action against this and also he said he will. Return back the advance amount which i paid at an event held at jw mariott bangalore. Failing to take any action will cost the company its brand reputation and this will be taken to the consumer court....
Complaint comments  Read comments [1]Complaint category Business & Finances

Club Mahindra Holidays — not interested in membership [Resolved]

 kapiljani on Feb 26, 2018
Hi,

I met the representative and he shared me the details which compelled us to enroll for membership. They generated some discount code which he said is valid only for his visit.

I had requested for wait of 1 day to check out my finance options before i engage in to commitment. But the executive mentioned that it is valid only for today and we would not get same offer again. But i knew there is a free lookup period of 10 days where you get full refund, which is part of agreement as well. So i landed up paying 50k via my credit card and signed off for that day.
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Club Mahindra Holidays — club mahindra membership fraud [Resolved]

 Sandeep_1989 on Feb 26, 2018
Dear team,
I bought a club mahindra membership in month of march 2017. I joined with white studio plan with 10% down payment and 48 EMI plan. Even i made 1 st emi also. But due to some financial circumstances I was not able to continue this membership. As per club mahindra refund policy if a customer cancel his membership before verification call then he is eligible for full refund which he had paid. I have sent many requests to club mahindra member relation from the month of July in its regard, But I have not received my refund. Every time I mail for the money, I get a new date. As per...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — delay in refund of fees [Resolved]

 Vishal Dudeja on Feb 23, 2018
Dear sir,
With reference to my request for refund vide reference no 'mhril=[protected]' for club mahindra membership, i would like to submit that, my refund was not yet processed even lapse of one month from my request. And i got a reply that refund will be processed with in 70-75 days.in the era of digitalisation any txn will processed with in fraction of second, then why your process will take 75 days to refund the amount. Whether any interest will be given on my money. Why so much delay what type of technology you are using. Plz refund my amount immediately.

Regards...
Complaint comments  Read comments Complaint category Unauthorized charges

Club Mahindra Holidays — club mahindra refund issue [Resolved]

 nvgondkar on Feb 23, 2018
The club mahindra membership was taken on 29-jan-2018 but i requested for cancellation after 2 days due to deficiency of services i. E. On 31-jan-2018. The transaction of rs. 27680 was done using debit card. As per club mahindra policy, if we cancel within 10 working days, full refund will be done. I have been following up with sales executive mr. Keshavmurthy since last more than 20 days but still have not received refund. Please help me as they are violating their refund policy. I have all the call recording of conversation i had with sales executive and also all relevant mails

Member...
Complaint comments  Read comments Complaint category Travel & Vacations

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