Club Mahindra Holidays Customer Care
Mahindra Holidays & Resorts India Ltd.
Customer satisfaction rating: 82%
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1450
COMPLAINTS

Club Mahindra Holidays Customer Care

Mahindra Holidays & Resorts India Ltd.

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Address
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road
Chennai
Chennai District
Tamil Nadu
India - 600 002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
77
down
64

Phone:
Phone:
up
41
down
34

Fax:
Fax:
+91 44 3027 7778  
+91 22 3368 4721  

Additional info
Contact Details

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F.A.Q.

Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road,
Chennai – 600 002, Tamilnadu
Tel: +91 44 3988 1000
Fax: +91 44 3027 7778

Corporate Office
Mahindra Towers, 1st Floor, "A" Wing, Dr. GM Bhosle Marg, P.K. Kurne Chowk, Worli, Mumbai - 400 018
New Membership: 1800 209 2345
Member Bookings: 1860 210 1111
Fax: +91 22 3368 4721

View More Information...

Customer satisfaction rating
82%
Complaints
1450
Pending
23
Resolved
1187
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon09:30 am - 06:30 pm
Tue09:30 am - 06:30 pm
Wed09:30 am - 06:30 pm
Thu09:30 am - 06:30 pm
Fri09:30 am - 06:30 pm
Sat09:30 am - 06:30 pm
SunClosed

Club Mahindra Holidays related photos (135)

Club Mahindra Holidays Complaints & Reviews

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Club Mahindra Holidays — fake and fishy plans and taken money from me [Resolved]

 Deepak2911 on Aug 24, 2018
First complaint to club mahindra:-

I don't understand why you guys running from the situation to refund the hard earned money. We are following up with people of club mahindra, and they are continuously asking us to wait for sometime to get the refund, but on the ground level, nothing is happening.

We are especially getting assurance from mr. Mohan (Employee of the club mahindra) associated with the mobile number [protected] over the call that money will be refunded within a few days. But it's still pending and now he is avoiding our calls.

We would...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — customer service [Resolved]

 Rikhav Desai on Aug 23, 2018
On 16th august, i have telephonicaly requested the club mahindra to reserve studio at manali from 11 the november to 15 november. I was told that as it is a purple season it is not possible to book the studio on our desaired date.
It is my usuall exaperiece that my request for reservation though well in advance have often turned down. The customer pays rs 15000 as asf.
Then what is the use of giving rs.15000 and having the membership.

Please look into the matter and reply positively.
If not replied, i will approach the consumer court....
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — false booking from my account [Resolved]

 Sarika Anand on Aug 23, 2018
I had a voucher for 2 n of club mahindra, i have not done any booking on that. Suddenly i received message that your booking is confirmed for 2 n 3 days at shimla.

I have not booked anything.

Now my voucher code is showing that you have a booking from 25 aug-27 aug.
I have not booked it. I cannot go on these days.

I dont know how to cancel it. There is no option of cancellation on their site.

This is complete fraud!!!
Please see attached reservation!...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Club Mahindra Holidays — extra bed charges and other disappointments [Resolved]

 Saurabhkedar on Aug 23, 2018
Hello!
I have bought the membership of mahindra club on june 2018 (Blue with studio). I had received a complementary stay for 4days 3 nights as a perk. We had booked madikeri resorts, coorg, karanataka. As it was complementary we had booked 1 br cottage there. But due to land slides coorg had been shut down but we were already at banglore airport and hence we asked for other options. As a result, we had to go to ooty. We got a booking for studio in derby green resorts, ooty, tamil nadu. As we were 4 people and had previously booked a 1 br we needed an extra bed. Inspite of our inconvenience...
Complaint comments  Read comments [1]Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — delayed payment of refund. absolutely pathetic service [Resolved]

 Sangeeta Varyani on Aug 22, 2018
I am a new member with club mahindra. Unfortunately my initial experience with a supposed to be world class organisation is extremely sad.

Some person keeps calling me for validating my account and is unable to resolve my issues and make necessary corrections. I am surprised that a name correction can take 2 months.co applicant also spelt wrong. And inspite of giving all the valid proof. To top it all the sales person who is behaving like a typical salesperson of not acknowledging my calls and now ignoring me to sort out corrections which have been made at data entry stage by your...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — advance money refund request [Resolved]

 vivek_gkp20 on Aug 22, 2018
I received a mail from club mahindra regarding my membership cancellation on dated 24.07.2018 that they are going to process my membership cancellation between 90 days. But today i received a call from bhopal club mahindra local office. That they want to know why emi bounced. What is happening. My membership is in cancellation mode or not??? Why you are processing emi. Please clear. Please refund my amount which i payed to you while i decided for membership sum of amount is 25830 on dated 2.07.2018. I dont want to continue club mahindra membership due to no response of your employee. Mr vaibhav...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — membership is cancelled but not received the refund [Resolved]

 Karthisu on Aug 21, 2018
I have enrolled for club mahindra membership on 30th of dec – 2017 at kochi, club mahindra resort. The membership application form number is oct/2017/25yrs/189453. I have also paid the down payment of rupees 37, 200 through my credit card. My membership has got confirmed on 2nd jan – 2018 and the membership id is 2796670. However, i canceled my enrollment and membership with club mahindra on 2nd jan 2018. After repeating attempt with the customer care and local branch, they have agreed that my membership is canceled and i will get the refund. However, the refund is not done for the past 8 months.
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — no holiday confirmation [Resolved]

 rohit1974 on Aug 21, 2018
Its been over 8 years since i have become a member of club mahindra and i have not got a single holiday. I did not get any holiday confirmation whenever i have tried.

I feel i have lost my entire money which i have paid to club mahindra with no returns at all. Honestly, as a customer, i feel i have been cheated by the organization

I want to have my entire money back from club mahindra.

Rohit dubey

Membership number - 1421391...
Complaint comments  Read comments Complaint category Travel Agents

Club Mahindra Holidays — booking not available for members [Resolved]

 Shre1789 on Aug 20, 2018
I had booked club mahindra le poshe kodaikanal from 21st august to 23rd august but due to natural calamities in kerala our flight scheduled changed and instead we are checking in on 23rd august and checking out on 26th august.
On request to club mahindra they told us that no rooms are available. One of my friend who is not a member of club mahindra easily got the room and i being a member even after paying 5 lakhs for membership do not get privilege to change our dates due to natural calamities. This is not expected from club mahindra. My membership id 2681055...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — membership money refund..membership number 2783900 [Resolved]

 rambo1969 on Aug 19, 2018
Hi

I have already raised a complaint on this site for refund of membership money which i have paid to date amounting to more than rs 130000.

I was going thru similar complaints faced by many consumers and was wondering why not put it on newspaper headlines... Fraudulent practices by mahindra group... So that we stop this nonsense activity by club mahindra and make them aware of ethics in business
Members who agree with me please advise

Rgds...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — accusing club mahindra for non-allotining booking even three month prior to stay. [Resolved]

 Rikhav Desai on Aug 18, 2018
Name :- Rikhav Suresh Desai
Membership No. :- 575599
Booking Date :[protected]
Requirement :- Two Studio Flat For My Family
Annual ASF Paid :- 15, 000/-
Days Left :- 14 Days

We are having red studio membership of club Mahindra and regularly pay Annual ASF. We mostly uses one vacation in a year, but all time faces a cumbersome task of booking at club mahindra. If seems they are alloting rooms to direct customer at cost of club mahindra member. So we and many more in our circle to protest against Club Mahindra by way of Consumer Court.
Please...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — lapsed week's... credit/reversal [Resolved]

 Kalani Marketing on Aug 17, 2018
I am a member with club mahindra since last 20 years for very strong/valid reasons couldn't use my initial weeks... Had paid all amc charges timely and fully... Requested for recrediting my lapsed week's (Which in past had been recredited also) but this time with no convincing reason... Only a no no statement. Its unfair if a member with a genuine reason can't use his weeks lapsed even after paying timely and fully amc charges year after year... Undone should be such rules of club mahindra asap...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — white studio membership fraud [Resolved]

 Rameshw on Aug 17, 2018
With regret i have to write to you that there has been no action taken by club mahindra for a complaint i have logged in more than a month ago.[protected]
I am deeply pained and grieved at this indifferent approach by you and i am now left with no other option but to go to social media again.

Very unfortunate and deceiving experience with club m i must say...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — assured voucher for holiday [Resolved]

 sadasivam gopalan on Aug 17, 2018
I had received a call from Club Mahindra Executive ( Priya) asking myself and wife to attend a 45 minutes season on Club Mahindra membership and properties. If we attend they will give us 3 days 2 nights complimentary stay for 2 adult and 2 kids. When we took our time to attend the season in Hilton Hotel in Guindy Chennai on 27.07.18. I also got a message that your voucher is confirmed but till date i have not received the same. Now i am trying to reach her and sending SM i had not recd the same. Please arrange for voucher .

My No [protected] e mail id gsadasivam@yahoo.com...
Complaint comments  Read comments [1]Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — received confirmation mail a month ago but still no money got refunded [Resolved]

 Ketan1p1 on Aug 16, 2018
Hello i am dipika patel one of your member i already got my cancellation mail
On 4th of july in which it was written that you will get your money refund in 15 to 20 working days but still i have not received as on date 17aug it's more than 40 days of the confirmation mail and its my final warning for you and i need my money back in 5 days at any cost so please take this one carefully or i will report an case on you....
Complaint comments  Read comments Complaint category Business & Finances

Club Mahindra Holidays — 30000 vouchers not received

 Amritabh on Aug 16, 2018
Dear sir, madam
My name is amrita bhandari, member 2799883.
It is maybe the 10th mail i have sent to the member relation email and mrs aishwarya s, if she dares take the time to answer to my email, always answer something i am not asking for. I have received a letter with a 30000 inr vouchers for paying my club fees all at a time and for enrolling people with you... Which i regret... I have received only 15000 inr and i want to receive the 15000 inr missing. I have even given a phone call on saturday at around 4-5pm and nitesh replied. Mrs aishwarya was supposed to call me on monday...
Complaint comments  Read comments Complaint category Products & Services

Club Mahindra Holidays — not yet received refund for cancellation of club mahindra membership [Resolved]

 Chirag Gondaliya on Aug 15, 2018
My club mahindra member id 2829031 chirag gondaliya

Hi sir,
Mene club mahindra ka membarship date[protected] ko or mene payment 27000/- kiya tha mere agent ka name hai hiteshdave mob82768 (Ahemdabad) no[protected]Ahemdabad)

Usne mere sath chitting kiya hai usen membarship ke time pe bola kuch or tha or diya kuch or baad me jab mene company se baat kiya to usne kuch alag hi bola or hitesh ne diya kuch or baad me mene usko cancalation ka bola to muje mana bol diya or muje refund ka bhi mana bol diya
Or abhi muje wo koi response nhi de raha mere sath...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — club mahindra free vouchers - not redeemed [Resolved]

 dharaashara on Aug 13, 2018
This is regarding my voucher of club mahindra mvkq620dqa. We bought voucher with our xuv.

We bought car in 15th january 2018, and voucher validity till july 20th 2018

I have registered but i am not able to book any rooms since 3-4 months.

I have tried using application, also 1 st & 2nd of every month starting but it could not happen. I also tried different booking timings as suggested by mahindra help centre. No one was successful.

I have checked all resort in india, no continuous 3 days are available in any resort.

Now my...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Club Mahindra Holidays — didn't get refund after cancellation

 Gauravrameshsharma on Aug 10, 2018
We took membership of club mahindra on 31 march 2018 and submitted down payment of 28930 rupees. But next day we changed our mind and didn't want membership. So we called the executive abhishek ([protected]) to cancellation and refund. But he told to submit more EMI for cancellation process.
Today after 5 months we didn't get refund, the executive abhishek making us fool, I called him 5-6 times between these months but he didn't give proper solution.

I am writing down full membership details, please solve my problem and give me my refund money 28930 rupees back. it keeps a precious...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — not providing services, harassed, fake assurance and not refunded full. [Resolved]

 vinvar1 on Aug 9, 2018
Member id 2794074

I have applied for club mahindra membership on 17-dec-17 at employees club, panipat refinery township, panipat vide application no oct/2017/25yrs/190370. They offered 10% discount, add on 5nights/6days and additional vocher of 2nights/3days as a gifts and thus i have paid full membership amount of rs. 3, 61, 980.0 at the time of application vide atm card & cheque. I already paid annual subscription fee around rs. 14700/-

During the discussion on 17-dec-17, mr. Akshaya (Mob no. [protected] / [protected]), sales executive of club mahindra explained that...
Complaint comments  Read comments Complaint category Travel & Vacations

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