Club Mahindra Holidays Customer Care
Mahindra Holidays & Resorts India Ltd.
Customer satisfaction rating: 82%
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1556
COMPLAINTS

Club Mahindra Holidays Customer Care

Mahindra Holidays & Resorts India Ltd.

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Address
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road
Chennai
Chennai District
Tamil Nadu
India - 600 002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
87
down
68

Phone:
Phone:
up
45
down
36

Fax:
Fax:
+91 44 3027 7778  
+91 22 3368 4721  

Additional info
Contact Details

Feedback

F.A.Q.

Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road,
Chennai – 600 002, Tamilnadu
Tel: +91 44 3988 1000
Fax: +91 44 3027 7778

Corporate Office
Mahindra Towers, 1st Floor, "A" Wing, Dr. GM Bhosle Marg, P.K. Kurne Chowk, Worli, Mumbai - 400 018
New Membership: 1800 209 2345
Member Bookings: 1860 210 1111
Fax: +91 22 3368 4721

View More Information...

Customer satisfaction rating
82%
Complaints
1556
Pending
23
Resolved
1272
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon09:30 am - 06:30 pm
Tue09:30 am - 06:30 pm
Wed09:30 am - 06:30 pm
Thu09:30 am - 06:30 pm
Fri09:30 am - 06:30 pm
Sat09:30 am - 06:30 pm
SunClosed

Club Mahindra Holidays Complaints & Reviews

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Club Mahindra Holidays — xuv 500 purple club

 Abhinav on Dec 16, 2018
1. I purchased xuv 500 w-11 automatic vehicle on 06 jun 2018 from renowned dealer "koncept automobiles pvt ltd", south extn, delhi through relationship manager mr nitin. During the initial data feeding in mahindra database my phone no was wrongly feeded. It was immediately informed to dealing manager on the spot and we were assured that it will rectify after 24 hrs.
2. However after lapse of 6 months of purchase of top end vehicle of such a reputed company and repeated reminders to dealer this small updation has not taken place till date.

3. Because of this lackadisical approach...
Complaint comments  Read comments Complaint category Car Dealers

Club Mahindra — non refund of money even after 90 days. promise was 30 days.

 Saurabh Bhandari 1 on Dec 11, 2018
This is in reference to cancellation of my membership (membership number 2838679) with club mahindra.
I had taken a membership on 29th Sep, but due to various negative feedbacks received from friends & relatives, I decided to cancel my membership on 30th Sep. Same was informed to Abin on 30th Sep. I was told that I will get the complete refund of my money back within 30 days (in case I cancel within 10 days) and was also mentioned in the form which I signed. I also had dropped a mail to club mahindra on 4th Oct for the same cancellation and asking for refund.

But it has been...
Complaint comments  Read comments [1]Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — selling holiday package with wrong information

 Sanjay Nevge on Dec 11, 2018
This is in regarding the membership sold by the club mahindra sales person mr. Subhash shirke calling at st. Regius hotel on invitation and trying to show the full cooperation for all service and now they are not at all responding the call for any information neither to the messages.

Mr. Subhash shirke and his team clearly explained to our family of four that you have to pay total 6 emi and enjoy the gift holidays of 5 night 6 days + complimentary of 2 night 3 days if you are satisfied with our services and resorts you continue with the membership to enjoy the holidays of 6 night...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — fake promises leads to unprofessional [Resolved]

 uma shankar2 on Dec 10, 2018
Dear all,

I am member of club mahindra for the last 7 to 8 months, i paid almost more than 86k.
While taking the membership sales representative told me that there is a special offer of additional 10 nights (5 vouchers) every year for another 25 years. Even he has sent a email from his official id as well, now i am getting a update that they wont fulfill that. I sent earlier email to customer relationship highlighting the issues in the month may but till now no resolution so far. Later on i got a call from the same sales executive highlighting these.
I need my refunds...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — false promises and need money back

 Gagandeep S Singh on Dec 10, 2018
Hello,

Dear sir/madam,
I have join club mahindra membership on october 2018.

I have already made 10% of payment and 2 emais are veen deducted, till now have not received any kit any offer they promised or any thing which states i am there member.

Highly flase promised made, there customer service are not ready to answer any answers, i have mailed them for more than 10 times and no reply other tham automatic reply. The guy who sold me the membership gives exceuses every day and not canceling my membership

I want my money back and...
Complaint comments  Read comments [1]Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — regarding the due payments [Resolved]

 Mummukcha Tripathi on Dec 5, 2018
Respected sir/ madam
It is brought to your knowledge that i have proud membership of your club since 11/2007 till 10/2032. My membership number is 260800. But, it is very hard and painful to say that your local agents have not paid due attention to my membership that's why due to their behaviour
I had not deposited the balance asf amount and did not use the holidays. Please look in to my complaints as under:
1-at the time of joining the membership the club had offered four airline tickets, food vouchers of rs5000 and 7 day complimentary national holidays. Though at the time...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra — no facility no refund after taking money [Resolved]

 lokesh.chandrakar@jshl.in on Dec 5, 2018
Based on given presentation and offered we had agreed to take membership of club mahindra and deposited amount of rs.36830
When we asked to avail facility against provided offered they are not able to provide facility and asking more and more money.
Due to this initial bad experience we had frustrated and asked to withdrawn my membership and refund of paid amount.
After many chase up we received response from member relations team they have agreed to cancel membership but not agree for any refund paid amount.

Membership id : 2833600...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — club mahindra did fraudulent, [Resolved]

 Hvinod81 on Dec 5, 2018
Dear sir/madam,
I have join club mahindra membership on june 2018 at korba.

Agent described details of 25 year plan, due to higher amount and emi i denied it then agent explain me for 10 year plan, this plan package price was rs 1, 84, 500 so i choose this plan and i have paid rs 27830 downpayment its emi amount was rs 5475 for 36 month.in this plan offered 3n/4d tour every year for 10 years.

After my downpayment through credit card he told me about amc charges of 15360 rupees p. A. Which amount did not explained in 10 year plan and he told that you don't need...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Club Mahindra Holidays — mhrl m. no-2538357. transfer stalled by insistence to travel to india from canada [Resolved]

 mhrlmember on Dec 5, 2018
Member and co applicant are both currently at toronto canada but want to transfer unusable membership to stop wasting costly weeks as well hefty annual rising fees. Despite continuous desperate umpteen requests to permit member filing soft copy transferring format on line to designated desks for last few months there is no support or understanding by concerned desks. The legitimate recipients are standby to visit mhrl pune and duly complete the process. Original certificate and card shall be submitted by another authorised family friend who is stand by too at pune.
If this does not move forward...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — did not receive holiday voucher even after reloading hdfc forex card > 1000 usd as per offer [Resolved]

 vipuln822 on Dec 4, 2018
In september, i had purchased a hdfc forexplus card and reloaded it with more than 1000 usd. As per the offer terms, club mahindra was supposed to provide a 2n/3d voucher for the same. After reloading, i did receive a link from hdfc on email though, stating that i am eligible for the voucher and need to fill details so that club mahindra can reach out to me and provide the voucher. Sadly, even after filling it more than once, haven't received any call from club mahindra. It has been 2 months. Called the club mahindra customer care but they simply told that hdfc will provide the voucher, which is...
Complaint comments  Read comments Complaint category Travel Agents

Club Mahindra Holidays — refund of membership club mahindra [Resolved]

 Nandakumar K G on Dec 3, 2018
I have taken a Membership on 7th Jul 2018 vide the ref APR/2018/25yrs/212149 and paid initial amount of Rs. 28930/- and due to other commitment and decided to cancel it immediately informed them through the letter on 9th jul 2018, they were confirmed that within 90 days as per agreement you will the receive it, till today I been trying at Bangalore office no one is ready to answer the call of my number, I have been following up s for my refund amount with Sonia/ at Bangalore office millers road, she never responding to my call, at least they should have courtesy to call or inform us the status of...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — hdfc regalia 1000 usd offer - voucher from club mahindra [Resolved]

 Rahul Bhayani on Nov 30, 2018
Even after reloading 1000 usd with hdfc regalia card we are suppose to get club mahindra vouchers but its been 3 months and we are not getting any voucher and team is keep avoiding the same.

Incident raised 3 months back : mhril=[protected]

Thank god i haven't joined this club and i will make sure that i will publish this message to every social media and company where i and my friends work....
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — chis complaint @ fraud company

 Dr Shiv Pratap Singh on Nov 29, 2018
Hi this is complete fraud company, making fools, looted money from me, i have paid 80000rs from my credit card it was my hard earned money, now whatever is promised during that worse session was fake, even those worst sales person are not ready to pick my call or even discuss the issue.
They always offer the property which is even lower than 2000/2500 so n this way their amc charge is very much more than that, so what is the use of buying this worst package, they promised for 5 star property but now they are saying that you can avail only which is available in app also they have imposed a...
Complaint comments  Read comments [1]Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — refund not being paid even after waiting 90 working days. [Resolved]

 santhas ys on Nov 28, 2018
On 21 June 2018 I had made down payment of Rs.36860.00 to Club Mahindra Holidays regarding enrollment for membership(APR/2018/25YRS/211660) for their club, the next day while i was going through their document i found out that they charge a yearly maintains amount, which they failed to inform me before doing the down payment. while going through their document i noticed that if i wish to cancel the membership, then i can do it within 10 days of doing the down payment, which i did as after noticing it on 25 June 2018.
In their document they had mentioned that the refund will be processed...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — club mahindra not providing facility after taking money [Resolved]

 lokesh.chandrakar@jshl.in on Nov 27, 2018
Based on given presentation and available offered we agreed to take membership and deposited amount of 36830/-
After some days, when we asked to avail facility as committed by them, they are not able to provide facility and asking more and more money.
Due to this initial bad experience we are frustrated and withdraw my membership, but they are not responding my complaint....
Complaint comments  Read comments [1]Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — I have deposited rs 10930 for membership but your company has not refund yet.

 Naresh Mangnani on Nov 25, 2018
I am naresh mangnani from nadiad gujrat. Your employee satyajit code is 11330 withdraw 10030 money from my wife account and took 900 in cash and he promise us to if we do not want join company will be return money within a week. After then me and my wife tried to talk company but club mahindra has not return my money last 45 days. So please take prompt action and return money as soon as possible. And call me on [protected].

Thanks n regards
Naresh mangnani
Ganga mangnani
[protected]...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Club Mahindra Holidays — unable to redeem free gift holiday voucher offered

 nitinjain1989 on Nov 24, 2018
We received a 2 nights 3 days club mahindra guft voucher but whenever i try to redeem it online there system say no available dates. I checked it by selected almost all their indian resorts and none of them are available for any dates for next six months. What is the point of giving the voucher if we are not able to redeem it. Pathetic service by club mahindra. Will definitely try to spread the word of not going for club mahindra ever.

Nitin jain
Nitin8jain@yahoo.co.in...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Club Mahindra Holidays — food vouchers

 Aroonz on Nov 24, 2018
I had submitted my expired food vouchers to your chandigarh office way back in july 2016 and was promised that the valid food vouchers would be sent across in no more than 3 weeks. Its past two years that the food vouchers have not been received. I have spoken to the chandigarh office couple of times but the issue has not been resolved.
Could you please look into this..
Thanks

Meenakshi...
Id 2586771...
Complaint comments  Read comments Complaint category Utility Services

Club Mahindra Holidays — worst experience ever!!

 Shivali Trivedi on Nov 23, 2018
I am also one of victims of fake schemes and commitments of club mahindra. This is shameful that you guys cheat like this. I have membership since 2 months and paid 34, 138 INR (DP + 1 EMI). I'm a travel freak. I thought it would be a great experience, however, due to the way sales executives behaved to me, I thought to withdraw my membership. Mr. Varis Ajmeri, the one who explained me plan, was very rude to me when I asked him to plan my trip from free vouchers. He is asking me to plan out from my package instead of free vouchers. If this is the thing, then what's the point of giving free vouchers??...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — mhrl membership transfer by overseas member made impossible without physical expensive travel to india [Resolved]

 mhrlmember on Nov 23, 2018
From Membership No.2538357, Ms .Gouri Kulkarni Canadian Citizen residing at Toronto, and her co applicant mother Ms Jyoti Chati need to urgently transfer their wasting membership as well expensive annual charges, to a family friend.
Detailed emails are replied without even reading the content and point seeking
alternative mode to physical travel which will cost Ir Two Lakh air ticketing..
This is worse than 'sarkari' attitude.Shocked to experience such hostile attitude to member's genuine difficulty.!.....
Complaint comments  Read comments Complaint category Travel & Vacations

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