Club Mahindra Holidays Customer Care
Mahindra Holidays & Resorts India Ltd.
Customer satisfaction rating: 83%
Submit a Complaint
1446
COMPLAINTS

Club Mahindra Holidays Customer Care

Mahindra Holidays & Resorts India Ltd.

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Address
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road
Chennai
Chennai District
Tamil Nadu
India - 600 002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
76
down
64

Phone:
Phone:
up
41
down
34

Fax:
Fax:
+91 44 3027 7778  
+91 22 3368 4721  

Additional info
Contact Details

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F.A.Q.

Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road,
Chennai – 600 002, Tamilnadu
Tel: +91 44 3988 1000
Fax: +91 44 3027 7778

Corporate Office
Mahindra Towers, 1st Floor, "A" Wing, Dr. GM Bhosle Marg, P.K. Kurne Chowk, Worli, Mumbai - 400 018
New Membership: 1800 209 2345
Member Bookings: 1860 210 1111
Fax: +91 22 3368 4721

View More Information...

Customer satisfaction rating
83%
Complaints
1446
Pending
24
Resolved
1185
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon09:30 am - 06:30 pm
Tue09:30 am - 06:30 pm
Wed09:30 am - 06:30 pm
Thu09:30 am - 06:30 pm
Fri09:30 am - 06:30 pm
Sat09:30 am - 06:30 pm
SunClosed

Club Mahindra Holidays related photos (134)

Club Mahindra Holidays Complaints & Reviews

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Club Mahindra Holidays — regarding cancellation of membership

 Mahesh8605 on Sep 7, 2018
Hi, my name is mahesh suthar from gujarat. My membership no. Is 2813172.
I had already send a mail to cancel my membership on 3rd aug-2018 as given email i’d by membership coordinator. But still it is not cancelled from club mahindra. I have given many reminders to email i’d provided by relationship manager. But today, surprisingly instalment amount of 9000 rs. Is deducted from my bank account. As i already declared that, i don’t want to continue with your club membership. But still they are deducting instalment amount. This kind of worst experience i have faced first time. No response,...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra — non refund of application and first emi money

 ashish dodiya on Sep 6, 2018
Hello All,
I have had worst buying experience ever. This is about Club Mahindra membership. Following is my story which I want to share so that you guys can think twice before getting trapped.
We subscribed to the Club Mahindra membership during their March campaign i.e. on 18th March 2018 to be very precise. I paid Rs. 27675 as initial application money for the membership by listening to the rosy picture from representatives. Now the real story starts.
On 19th March itself, I sent e mail their customer care. Below was the text.
"Yesterday we have just signed our application...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — club mahindra not giving gst invoice [Resolved]

 dharmishthav on Sep 6, 2018
Hi,

I am a member of club mahindra. While paying their yearly maintenance i asked for gst invoice with my gstn on it so i can get the credit for it. But after a month of follow-up, plenty of reminders, and even after submitting form 25, they are not giving me gst invoice.

Last year aug they did the same and after all my efforts they did not give me invoice with my gstn.

Where can i complain about it? What is the way to get it?? I called them, wrote emails, and sent letters to their ho and regional office.

This is their problem even when...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — poor service and no utilization [Resolved]

 sachanshu on Sep 5, 2018
Dear team,

I am sachin aggarwal (Member-id: 2773080), i am writing this email after getting devastating experience after paying almost 3lcas rupees without getting any utilization. in this case i have booked my 3 complimentary holidays on 31st july, 2018 for verco resort in goa from 14th sep till 17 sep and after 1month when i did not get any update i asked your sales exec (Manjunath) who sold me this, and i got to know that it has expired on 28th august while i can see the availability is there and i asked him why this is not booked he told me please write an email to relationship...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — want to cancel membership

 Mohit Bansal 1165 on Sep 4, 2018
Hello...this is with reference to my club Mahindra membership no 12749972 related issue.
I am Mohit Bansal from karnal have purchased membership of club mahindra on 16 August 2018 with 50% payment. Whose details are as follow
1. 40k from HDFC credit card
2. 50k from sbi debit card
3. 50k from Canara Bank chq
4. 69150 from Canara bank chq name of sukesh bansal

But at the time of purchase of membership no one tell about the annual maintenance charges that I know later from my friend. Club Mahindra cheats me and doing wrong commitments through their...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Club Mahindra Holidays — no feedback/confirmation yet! [Resolved]

 DrAnirudh Makhecha on Sep 4, 2018
Hello... This is with reference to my club mahindra membership no 2812391 related issue.
I have not received my yatra vouchers worth rs 40000/- as promised
I have called club mahindra for booking my singapore cruise and hotel stay in december end which has been already blocked when i purchased my membership. I am entitled to that trip free of cost. I need to block my dates asap so i can book my airfare
Kindly reply at the earliest...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — regarding your executive [Resolved]

 Rohitkhemka03 on Sep 2, 2018
Yesterday i got a call from ur company they said to me that i had win a price of 3 days and two nyt package and 2 book my show movie ticket... They had called me in comfort inn hotel lucknow... Executive s r forcing me to join ur membership but i said him that i don't want to join but they r not listening 3-4 executive came to me and forcing me to join.. They had not given any gift... U r not the good one then why u r forcing us and why u r saying that u had win this and that if u r able to give then only call..in simple i want to say that u r fraud and cheaters too...
Complaint comments  Read comments [2]Complaint category Travel Agents

Club Mahindra Holidays — kindly refund my amount [Resolved]

 Deepak2911 on Sep 1, 2018
I have made many complaints on this, however, you guys are running from the situation to refund the amount. Now i don't want the membership of your company i want the amount to be refunded in my bank account.

First complaint to club mahindra:-

I don't understand why you guys running from the situation to refund the hard earned money. We are following up with people of club mahindra, and they are continuously asking us to wait for sometime to get the refund, but on the ground level, nothing is happening.

We are especially getting assurance from mr. Mohan...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — not refund money against cancellation of membership [Resolved]

 rakhikhedikar on Aug 30, 2018
I am Sameer Khedikar, Club Mahindra Membership ID 2811231.

I was invited to ClubMahindra Gurgaon over phone, to which I visited along with my family . After spending an hour with an marketing executive . I was forced to convinced that I should take the membership. I asked him let us take a day to think over it and go through the product details and than we will take the decision. But, his aggressive marketing skills made us to take the membership on the spot, on 31 March 2018 by paying Rs 34830/- on the spot by credit card. They filled the form . payment was made immediately and...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Club Mahindra Holidays — forcefully upgrade my membership [Resolved]

 mohit ghai (barevogue) on Aug 29, 2018
This is regarding upgrading from studio to 1BR membership
My member ID: 2662318
Name Mohit Ghai (Red studio member)

Recently, my co-applicant Tushar Chaudhary went on a holiday to Jim Corbett Club Mahindra resort. There he was offered to upgrade his membership to 1BR from red studio. He happily agreed to it and he referred me for the same.

I was not with Mr Tushar at that time during the holiday so I was expecting a call from Mahindra to brief me on the same.

I was unaware of the upgrade charges (plus annual maintenance fees for 1BR),...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra — membership cancellation [Resolved]

 Tejashvi Naik on Aug 26, 2018
I would like to bring to your notice the unfair cancellation policies of club mahindra. I had signed for a blue studio membership in april 2017 and the sales rep promised a couple of free holidays and service vouchers and such other freebies used as a sales tactic to blind the customer. However at no point during the sales pitch was i ever spoken about the absurd cancellation policy. I was told my membership would start from from the date i clear my 9 emi's and in the meanwhile i could use the free holiday packages offered as part of the deal. I made a down payment of 26000rs and agreed on the auto...
Complaint comments  Read comments [1]Complaint category Other

Club Mahindra Holidays — not allowing to exit club mahindra membership [Resolved]

 Bitu1982 on Aug 26, 2018
We took a club mahindra membership around 6 months back. Product was sold to us with multiple promises of different benefits. As we proceeded further, we had many questions for which we wanted to reach out later to the sales and the customer team but with no benefit. They very conveniently put my credit card number for the emi option which we opted initially to make my payment. Though i categorically told and gave a cancelled cheque with account details for making the emi from my account, they put my credit card details for the same without my permission. Then later for many reasons when we tried...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — fraud membership delay in refund [Resolved]

 Rameshw on Aug 25, 2018
I have logged in a complaint[protected] on july 18 2018 which stands unresolved till date.

My refund it seems would take another 25 days after 38 days of waiting.

Its just not accepble. I need an immediate refund.

Ramesh wanage
[protected]
Rameshwanage@gmail.com

Complaint no[protected]

I was lured into this membership by executive mr sawanpuli. With false promises about cancellation policy. My follow up with him and call cneter hasnt helped me progress on cancellation
I only get a response once i...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — holiday [Resolved]

 Rameshw on Aug 25, 2018
This is in continuation of my club mahindra holidays complaint number[protected] where i have been fighting for last 40 days for cancellation and refund of my membership.

I am not receiving any call backs from the company despite my multiple calls and follow ups. I am always asked for more time and no conclusive response. Now after so much of follow up i receive a mail from. Club mahindra asking for 20-25 days more for the refund.

This is just not acceptable as this would impact my credit score due to my overdue outstanding. Besides who would be responsible for the...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — scammed by your employees about membership services [Resolved]

 Designers collection on Aug 25, 2018
To the management,
Club mahindra,

This is with regards the membership plans offered by your prestigious clubs.
Two of your employees from dehradun branch :-
Mr ankit (+[protected]
Mr abhishek (+91 [protected])

Sold me false services in the name of your elite club. They took 3 cheques of rs 10669 (Rs 32007 in total) and a sum of rs 28758 from debit card transaction. They promised me to provide two trips for 6 adults of 5day/6nights and 7days/8nights respectively. When i contacted your clubs customer services they told that we dont entertain...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — false sales commitments [Resolved]

 1607 on Aug 25, 2018
False commitments by the sales persons and not even concerned by mrd jaipur, totally dissatisfied by the services even after spending so much on this membership.
I have filed complaints lot of time to them but no action was taken as yet.
I purchased this membership by totally fraud commitments by their sales team and thus either want my money refund or need to take some strong action to resolve the issue....
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — fake and fishy plans and taken money from me [Resolved]

 Deepak2911 on Aug 24, 2018
First complaint to club mahindra:-

I don't understand why you guys running from the situation to refund the hard earned money. We are following up with people of club mahindra, and they are continuously asking us to wait for sometime to get the refund, but on the ground level, nothing is happening.

We are especially getting assurance from mr. Mohan (Employee of the club mahindra) associated with the mobile number [protected] over the call that money will be refunded within a few days. But it's still pending and now he is avoiding our calls.

We would...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — customer service [Resolved]

 Rikhav Desai on Aug 23, 2018
On 16th august, i have telephonicaly requested the club mahindra to reserve studio at manali from 11 the november to 15 november. I was told that as it is a purple season it is not possible to book the studio on our desaired date.
It is my usuall exaperiece that my request for reservation though well in advance have often turned down. The customer pays rs 15000 as asf.
Then what is the use of giving rs.15000 and having the membership.

Please look into the matter and reply positively.
If not replied, i will approach the consumer court....
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — false booking from my account [Resolved]

 Sarika Anand on Aug 23, 2018
I had a voucher for 2 n of club mahindra, i have not done any booking on that. Suddenly i received message that your booking is confirmed for 2 n 3 days at shimla.

I have not booked anything.

Now my voucher code is showing that you have a booking from 25 aug-27 aug.
I have not booked it. I cannot go on these days.

I dont know how to cancel it. There is no option of cancellation on their site.

This is complete fraud!!!
Please see attached reservation!...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Club Mahindra Holidays — extra bed charges and other disappointments [Resolved]

 Saurabhkedar on Aug 23, 2018
Hello!
I have bought the membership of mahindra club on june 2018 (Blue with studio). I had received a complementary stay for 4days 3 nights as a perk. We had booked madikeri resorts, coorg, karanataka. As it was complementary we had booked 1 br cottage there. But due to land slides coorg had been shut down but we were already at banglore airport and hence we asked for other options. As a result, we had to go to ooty. We got a booking for studio in derby green resorts, ooty, tamil nadu. As we were 4 people and had previously booked a 1 br we needed an extra bed. Inspite of our inconvenience...
Complaint comments  Read comments [1]Complaint category Clubs, Bars, Restaurants

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