Club Mahindra Holidays Customer Care
Mahindra Holidays & Resorts India Ltd.
Customer satisfaction rating: 83%
Submit a Complaint
1439
COMPLAINTS

Club Mahindra Holidays Customer Care

Mahindra Holidays & Resorts India Ltd.

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Address
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road
Chennai
Chennai District
Tamil Nadu
India - 600 002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
71
down
60

Phone:
Phone:
up
36
down
30

Fax:
Fax:
+91 44 3027 7778  
+91 22 3368 4721  

Additional info
Contact Details

Feedback

F.A.Q.

Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road,
Chennai – 600 002, Tamilnadu
Tel: +91 44 3988 1000
Fax: +91 44 3027 7778

Corporate Office
Mahindra Towers, 1st Floor, "A" Wing, Dr. GM Bhosle Marg, P.K. Kurne Chowk, Worli, Mumbai - 400 018
New Membership: 1800 209 2345
Member Bookings: 1860 210 1111
Fax: +91 22 3368 4721

View More Information...

Customer satisfaction rating
83%
Complaints
1439
Pending
41
Resolved
1178
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon09:30 am - 06:30 pm
Tue09:30 am - 06:30 pm
Wed09:30 am - 06:30 pm
Thu09:30 am - 06:30 pm
Fri09:30 am - 06:30 pm
Sat09:30 am - 06:30 pm
SunClosed

Club Mahindra Holidays related photos (120)

Club Mahindra Holidays Complaints & Reviews

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Club Mahindra Holidays — free holiday vouchers

 Parikshit 777 on Jun 16, 2018
Don’t fall for club mahindra free holiday voucher scam. Remember there are no free lunches in life. I had gone for one such invitation plainly out of curiosity and was not surprised at the fraud that awaited me. What did surprise me was the new levels of low in rudeness and poor customer service that these people had stooped to and were in the process giving a bad name to the mahindra group. Wonder what anand mahindra would have to say about. Speaking of which maybe this feedback needs to reach him too!

So here’s how it goes. A guy calls up to say you are among the lucky people...
Complaint comments  Read comments [3]Complaint category Travel & Vacations

Club Mahindra Holidays — non-refund of membership amount after cancellation by club mahindra

 kjagadeesh1 on Jun 15, 2018
We applied for club mahindra membership in bangalore on january 13th with application id maf:oct/2017/25yrs/194179
We paid rs. 53771 with debit card on same day.
After 7 days we saw that our application is not even getting processed and the contact manager also was not responding to our calls
Seeing this pathetic we wanted to withdraw our application and sent scanned copy of cancellation request signed by both applicants to club mahindra relationship mail id

As per the part c 8.1 in the membership agreement, we requested full refund of rs. 53771 as we withdrew...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — blue studio

 AsishBose on Jun 15, 2018
They keep changing the seasons and corner you to upgrade ur membership. I have so many days lapsed coz of this sick policies. Wherever they see that bookings are more during a time period, they immediately put it to a higher season and when u raise concerns they stick to the word policy. A member for almost 10 years, i feel sorry and regret abt my decision i made almost 10 years ago now. These scammers just need your asf [ annual subscription fees which comes up to ~15k a year which the marketing team did tell after the membership was taken (Sorry i dont have evidence abt it)] and then they raise...
Complaint comments  Read comments [2]Complaint category Other

Club Mahindra Holidays — i m complaining about sales executives of club mahindra and cheating by club mahindra as they have looted rs. 47000 from me.

 akhilesh varshney on Jun 15, 2018
Dear sir,
I have been cheated by false information, given by sales executive of club mahindra,

I want to tell full detail in writing

Pl call me so that i can explain everything in detail. I had mailed them so many times. But i m not getting any satisfactory reply and they don;t want to refund my money.
I am writing all the incident from day one,
I had also mailed it to club mahindra.

Incident details:

On 1st april, i got a call that club mahindra executives has come in guest house of kribhco nagar, shahjahanpur...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — unable to book a stay using a voucher [Resolved]

 VipashaB on Jun 14, 2018
I am trying to book a stay in coorg - madikeri / virajpet for my family using a voucher i received from mahindra resorts team when i attended one of their presentations.

My voucher is valid till last week of august 2018.

The duration of my stay lies in white periods which means non peak seasons in the 1st week of july. When i tried making the booking to my shock not one room is available until 30th sept 2018.

I fail to understand the reason why mahindra issues such vouchers when they donot intend to let people make their bookings even in the non peak...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — please refund my deposited money as soon as possible due to wrong commitment

 radha12 on Jun 14, 2018
On dated 09/06/18 with the help of your officer mr. Sachin pathak (Manager sales), i registered to login my account with the rectify of my mobile number and email id. Which are incorrect in your records.
The email id - radhika. Gupta@gmail.com was wrong, it is not my id, its wrong filled by your officer, so i was unable to mailed any my quaries to you by this id.

My email id is, pkguptar@gmail.com and pkgupta_73@yahoo.co.in

And the mobile number [protected] was wrong filled by your officer, my mobile number is [protected] and [protected]. (8 inpace of 0)
...
Complaint comments  Read comments Complaint category Other

Club Mahindra Holidays — cancellation request is registered still I didn't get the refund

 vishst on Jun 13, 2018
Below is detail received by Club Mahindra ; after register for cancellation waited around 120 days still didn't received any update or calls

Dear Mr. Sutar,

Greetings from Club Mahindra!

With reference to the cancellation request of your Club Mahindra membership, we would like to acknowledge that your cancellation request is registered with us on[protected].

Your Cancellation Request no: 74607. We would like to confirm that your full refund will be processed in 70 days. Request you to kindly contact the Branch for further details.
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — bliss classic membership cancellation

 Somia on Jun 12, 2018
I opted bliss classic membership on 7th june 2018. For some reason requested to cancel through email on 10 june 2018. 3 days passed, till now no response from executives of club mahindra. I have sent so many emails, my 10 days cancellation time will expire for full refund, n club mahindra then refuse to refund. My application for membership no ismar/2018/bliss /006364. Thanks if anything can be done in time!!...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Club Mahindra Holidays — cancellation request

 Sudhir Madan on Jun 12, 2018
I had applied for club mahindra membership on 25 may2018 by making down payment of 10% then. Subsequently i received booking id no. 2820501 but due to personal reasons within a week i have sent email to memberexperience to cancel my membership and refund my down payment made. I have been out of country from 05 to 11 june 18. I have sent repeated mails requesting for my cancellation but there is no reply. I am a senior citizen and request your office to contact me at the earliest and resolve my issue....
Complaint comments  Read comments Complaint category Other

Club Mahindra Holidays — payment deducted from my account after membership cancelled [Resolved]

 praveengem1@gmail.com on Jun 12, 2018
I took club mahindra member ship in 2017 vide membership i'd 2767663.
I have sent an email regarding cancellation on 06/11/2017 and also visited to their office several times for cancellation but they are not giving me any confirmation mail or any receipt.
Despite this email i am getting my installment messages to my bank account..
I have no interest in continuing with club mahindra.
Moreover company has denied any way out of membership.
I had never such a bad experience in my life.....
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra — membership [Resolved]

 DP Sahu on Jun 11, 2018
Dear clubmahindra,

I request you not to process my application which was handed over to mr satyendra yesterday 10.06.2018 evening at 9 pm for the membership at korba 495677. Kindly make arrangements to refund the down payment of rs. 27k with credit card made at yesterday. Kindly treat this mail as full and final instructions for not pursuing the membership. Kindly immediate stop at all processing in this regards as communicated over the phone to mr. Satyendra also.

My login id is not generated yet because i have not given any documents, it was told me that if i wish...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — member cancellation [Resolved]

 dwipa.shah on Jun 10, 2018
I took club mahindra member ship in 2008 vide membership i'd 279883. Since then we have been cheated and fooled by the company. They charge hefty membership and annual upkeep charges however the entry to resorts is not restricted to members only. This is leading to members never getting holidays booked on preferred days and compulsory have to pay annual fees.
Moreover company has denied any way out of membership. This amounts to fraud. This is my first attempt to get my dues. Next i plan to go legal with them....
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — club mahindra made fool [Resolved]

 roshan8581 on Jun 9, 2018
Sir / mam your caller call me sevral time to visit club mahindra office (Growel.)
Club mahindra holidays world. Shop no. 101, opp. Main line china restaurant, 2nd floor, akurli road, growell mall. Kandivali (E). From sanjana appointment time:.11.30 pm
W
I visited there with my family and your team gave resort persentation but your 25 year holiday plan is very expensive now i could not afford now,
After persentation there is a person who persent taht tiwari he said we will give you voucher for 2d 3n for any club mahindra resort in india and 2 movie ticket but he still...
Complaint comments  Read comments Complaint category Employees

Club Mahindra Holidays — cheaters..!! i want my money back [Resolved]

 Jai Vardhan Singh on Jun 8, 2018
Myself jaivardhan singh from ballia (U. P)... My membership no is 2638822... Date of issue : 09/07/2015... At that time i was in tour of varanasi.. Their executive forced me to fill their form in jhv mall, varanasi... Nd told me that u will get a free voucher when ur form will selected by our company... Once a day someone called me and offered me a free voucher that u will get selected by us... Their executive again forced me for appointment.. I told them that come to my place ballia... He gave me so lucrative offers... Nd atlast offered me a membership of club mahindra... Their commitments are...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — refund of the amount given to you [Resolved]

 Akhil Kesar on Jun 8, 2018
Dear Club Mahindra, I have already applied for cancellation of my membership within 10 days after payment of my first down payment of rs 35830/- Due to certain exigency at my home I am not in a condition to take this membership.kindly make arrangements for my amount as it’s been more than two months now .plz don’t violate your own terms and conditions.

Regards
Shivangi Dubey...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Club Mahindra Holidays — debit of account even after sending cancellation email

 Rashmi dungdung on Jun 7, 2018
I have sent an email regarding cancellation on 29.05.2018 and got a reply as below. Despite this email my account got debited on 7th june, 2018. Kindly refund my hard earned money. I have no interest in continuing with club mahindra.

Dear ms. Dungdung,

Greetings from club mahindra!
This is with reference to the e-mail which you have sent to us.

We would like to inform you that we have forwarded your request to branch. Although this might take a little time, please be rest assured that this is only because it is our endeavour to assist you with...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Club Mahindra Holidays — false, commitment resorts not available [Resolved]

 BharatSingh on Jun 6, 2018
I bought white stu membership in nov 2017, my membership id is 2788276. When ever i plan any vacation then resorts are always unavailable even in white season. They always claim to plan my visit but when i ask them then they always told me to check their app for availability.in app the resorts are unavailable.in my recent conversation they promise to solve my concerns and plan my visit to north east but still i did not get any update from their part.in their emails they pretend that they are helping me but they are not. They want me to plan my vacation as per their schedule which is not possible....
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — not getting booking [Resolved]

 nitinvgangal on Jun 6, 2018
I have faced a scenario where at 9.30 am on the 1st day of start of booking to a Club Mahindra Hotel at Singapore, I did not get booking. To an extent my plans went topsy turvy. I am a red color member. When I took the membership in year 2005, it was the highest priority membership. Later purple was reintroduced and we stopped getting preferred bookings. I was asked to pay more amount again go to the top level which was unfair. When I introduced a member to the club, as was not given assured benefits, rather nothing was given. Though sales executives keep on hammering for more referrals. As far...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Club Mahindra Holidays — amount refund [Resolved]

 Bharatkumar oza on Jun 6, 2018
I purchased mahindra club membership by paying amount of rs 25815 on date 17/05/2017. After that i paid installment of rs 5107. Because of personal reason i needed to cancel this membership. I requested for so many times but i didn't get proper response. I got my installment back but still main amount of rs 25815 is left to take. They are ignoring me. Please help me to get my amount back. Thank you....
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — ref : (unacceptable service and behaviour by club mahindra) membership no. 37238 [Resolved]

 Anuj Zaveri on Jun 5, 2018
A very intolerable and objectionable behaviour is performed by club mahindra. My preplanned and booked holiday at kandaghat for my esteemed guest mr. Miten shah has been cancelled without my consent and confirmation. My 3 day booking at kandaghat was terminated and it has created a shamefaced situation for me towards my guest.

I want a confirmed restoration of my booking at kandaghat of a 1 br from 26/06/18 - 29/06/18.

I expect an immediate reply within 24 hours.

I would like to have a meeting with a senior authority bringing-to their notice the ‘...
Complaint comments  Read comments Complaint category Other

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