Club Mahindra Holidays Customer Care
Mahindra Holidays & Resorts India Ltd.
Customer satisfaction rating: 82%
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1454
COMPLAINTS

Club Mahindra Holidays Customer Care

Mahindra Holidays & Resorts India Ltd.

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Address
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road
Chennai
Chennai District
Tamil Nadu
India - 600 002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
77
down
64

Phone:
Phone:
up
41
down
34

Fax:
Fax:
+91 44 3027 7778  
+91 22 3368 4721  

Additional info
Contact Details

Feedback

F.A.Q.

Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road,
Chennai – 600 002, Tamilnadu
Tel: +91 44 3988 1000
Fax: +91 44 3027 7778

Corporate Office
Mahindra Towers, 1st Floor, "A" Wing, Dr. GM Bhosle Marg, P.K. Kurne Chowk, Worli, Mumbai - 400 018
New Membership: 1800 209 2345
Member Bookings: 1860 210 1111
Fax: +91 22 3368 4721

View More Information...

Customer satisfaction rating
82%
Complaints
1454
Pending
22
Resolved
1191
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon09:30 am - 06:30 pm
Tue09:30 am - 06:30 pm
Wed09:30 am - 06:30 pm
Thu09:30 am - 06:30 pm
Fri09:30 am - 06:30 pm
Sat09:30 am - 06:30 pm
SunClosed

Club Mahindra Holidays related photos (137)

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Club Mahindra Holidays Complaints & Reviews

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Club Mahindra Holidays — refund of money against cancellation of my membership id 2807628 [Resolved]

 karthikrajdkny on Jun 28, 2018
I was invited for an event on march 11th of 2018 and i had opted for membership on the same day. After that very next day i had requested for cancellation of membership.
I was informed by adviser that 10 days is free trail where i can opt for cancellation which will take hardly 30 days to refund full money. So had opted for membership.

I have sent message to adviser requesting to cancel my membership on 12-mar-2018. (Very next day of opting membership)
I have sent mail on 14-mar-2018 to member relations for cancellation of membership as service adviser did not respond...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — refund of money against cancellation of my membership id 2799336 [Resolved]

 Shivam23k on Jun 28, 2018
I had taken membership of club mahindra on 14-jan-2018 from Mr. Saurav Kumar Pandey and Mr. Ashwani kumar both are the sales representatives from Pritampura brach, delhi. At the time of sales they made me some tall promises of providing various things and benefits from club mahindra and did not fulfilled it later.

In the beginning itself i had started facing lots of issues from the services provided by club mahindra and finally decided to cancel my membership and initiated my refund request which got confirmed on 13-march-2018. As per the mail received by club mahindra's members...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — refund down payment earliest [Resolved]

 DFO Kheda on Jun 27, 2018
I don't want club mahindra member ship further i want to refund my money back on immediate effect, i went to bollevourd 9 counselling session on 6th june-18 and paid down payment rs.36830/- for white studio membership, i ask your counselor ms. Sherlet to discontinue my membership very next day but still i don't get refund my money, also i visit again at club mahindra in city point anand on 21st june-18 and talk to your manager mr. Satyjeet and they promise to refund money within two days but still i not get my money back, even they don't pick my call, so kindly process this urgent base otherwise...
Complaint comments  Read comments [1]Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — club mahindra membership scam [Resolved]

 masterji on Jun 26, 2018
Hi,

I visited one of their conferences in bangalore, and was coerced into taking a membership (By their representative - sachin - [protected]), with a promise that the money can be refunded within 7 days if i dont want to proceed.

I notified within 2 days (2nd jan'18) to their backend team that i dont wish to continue, however inspite of the more then 6 months passing, my account is still active, money is still not refunded and there is total lack of ownership and customer empathy in their responses or attitude.

I have paid more then 35k for this pathetic...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Club Mahindra Holidays — complaint on membership [Resolved]

 Kamala Jayendra on Jun 26, 2018
Hi,

We had met your club mahindra representative on 3rd june 2018 at renault showroom annasalai. The representative name is neelakash.

He sold a membership to us and we paid a initial amount of 29, 000/- (Dont remember exact amount) also he said if we dont want to take membership we have a cooling time to cancel within 10 days. The very next day i called up and said we dont want as our financials wont allow and also not happy with the offers. He said will get a call from mumbai office by 20th jun and so and we have state the same reason and the amount will be refunded...
Complaint comments  Read comments Complaint category Credit Cards

Club Mahindra Holidays — increase in asf dues

 marketindiainc@gmail.com on Jun 23, 2018
Hi,

I am a club mahindra member and find that this years asf has been increased. I had sent emails and called to cust care but to no avail.

At the time of taking the membership, i was told that the asf remains constant.

I feel cheated. This is highly unprofessional and unethical.

I get calls to pay the asf, but if i ask for the increase in asf, they say our different team will call you. This is not done.

Sameer sharma...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — club membership 2765109 [Resolved]

 jaypalsinh jethwa on Jun 23, 2018
I hv taken membership in june 2017 and paid 3 emi advance & 10% down payment.

At the time of joining, i hv been asked for 16000/- voucher which was not received after 6-7 months.

I hv raised my cancellation request in jan 2018. I hv been asked for 45 days tat which after 3-4 times follow up closed after 90 days without refund.

Many mail sent to them but no resolution.

It’s completely non fulilment is joining terms & condition and misselling of membership. They are even not ready to give any senior management mail id & details for escalation....
Complaint comments  Read comments [4]Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — no refund even after 2.5 months

 Vinay Bindlish on Jun 22, 2018
I was assured of membership cancellation and complete refund on 7th april and got written mail also from member relation team on my registered email (From shreemathi) with cancellation request no also mentioned - 075174 (Membership id generated was 2811651 which member relation team is not able to find in their systems now) but after that i am constantly following but no body has clue on when refund will be processed. Don't expect such behaviour from reputed companies like club mahindra which is not able to honour timelines of written commitment given. Can somebody confirm me exact date of refund...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — refund - cancellation of membership [Resolved]

 Shrirakesh1 on Jun 21, 2018
I took bliss category membership at a downpayment of ₹ 122, 100 and 12 emi of ₹ 10, 925/- starting from 7th july. Since i had plans to travel to usa in july, i asked their representative sumit soni, for a list of accommodations available in the cities i was to visit. He failed to turn up inspite of my several calls and whatsapp messages (I have the complete history of our chats), i decided to cancel my membership through their call centre and on the same day i sent them an email. After that i received two phone calls assuring me of suitable action. But till now there is no sign for refund. Please...
Complaint comments  Read comments [1]Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — cancel membership on immediate effect [Resolved]

 DFO Kheda on Jun 21, 2018
I want to my money back, i just register on 9th june during your counselling session at nadiad, bollewourd 9 resort, i paid rs.36830/- through credit card but i don't want to continue with this membership, i ask to ms. Sherlet who is the counsellor on that day on 10th june -18 but still i don't get my money back, kindly process for the same on priority basis.

Thanks and regards

From:
Neha a rao...
Complaint comments  Read comments Complaint category Credit Cards

Club Mahindra Holidays — return of membership amount [Resolved]

 yaduveersinghchauhan on Jun 20, 2018
My name is yaduveer singh chauhan taken membership on 20.03.2018 at udaipur and submit withdrawal request which was delivered from gati courier at mumbai office on 29.03.2018 within 10 days of joining so please refund my complete amount till date only telling than process in going on but they are not giving my amount earlier contacted on facebook they repair but from last 20 days they are not replying already 3 months passed how much longer i have to wait. Even after giving withdrawal request they generated my membership 2811997...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — holiday voucher and not keeping their promise [Resolved]

 Manisha Deepakmanideep64 on Jun 20, 2018
We were call for presentation from club mahindra holidays for 45 minutes but it went for 2hrs they promised me holiday vouchers for 2nights and 3days, movie ticket and food voucher but none of these are acceptable. For holiday they don't have any reservations in club mahindra holidays all are full from june to august for movie they don't have any slots and same for food vouchers. If they can't full feel there promises then why called us and waisted our time. If there resort are full then they no need of the new customers. Please help i have called there call centre they said we can't help you and...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra — refund not received - 6 months over [Resolved]

 Karthisu on Jun 18, 2018
I have enrolled for club Mahindra membership on 30th of Dec – 2017 at Kochi, Club Mahindra Resort. The membership application form number is OCT/2017/25YRS/189453. I have also paid the down payment of Rupees 37, 200 through my credit card. My membership has got confirmed on 2nd Jan – 2018 and the membership id is 2796670. However, I canceled my enrollment and membership with Club Mahindra on 2nd Jan 2018. After repeating attempt with the customer care and local branch, they have agreed that my membership is canceled and I will get the refund. However, the refund is not done for the past 6 months.
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — request to take the decision about refund my deposited money [Resolved]

 radha12 on Jun 21, 2018
On dated,
01.04.18 I have joined club mahindra

05.04.18 I have discussed to Mr Kundan Singh about membership ID, Kundan says -about 40 days is the time period for membership ID.

04.05.18 Again I whatsapp to Mr Kundan for the same matter, Kundan No reply.

15.05.18 I have received membership ID, But from the kit my mobile number is wrong, So I can't registered my login.
( from day one to 15.05.18 no call is come from your side(clubmahindra)

I have so many time called for rectification of mobile number to your officer Mr.Kundan,...
Complaint comments  Read comments Complaint category Other

Club Mahindra Holidays — free holiday vouchers [Resolved]

 Parikshit 777 on Jun 16, 2018
Don’t fall for club mahindra free holiday voucher scam. Remember there are no free lunches in life. I had gone for one such invitation plainly out of curiosity and was not surprised at the fraud that awaited me. What did surprise me was the new levels of low in rudeness and poor customer service that these people had stooped to and were in the process giving a bad name to the mahindra group. Wonder what anand mahindra would have to say about. Speaking of which maybe this feedback needs to reach him too!

So here’s how it goes. A guy calls up to say you are among the lucky people...
Complaint comments  Read comments [5]Complaint category Travel & Vacations

Club Mahindra Holidays — non-refund of membership amount after cancellation by club mahindra

 kjagadeesh1 on Jun 15, 2018
We applied for club mahindra membership in bangalore on january 13th with application id maf:oct/2017/25yrs/194179
We paid rs. 53771 with debit card on same day.
After 7 days we saw that our application is not even getting processed and the contact manager also was not responding to our calls
Seeing this pathetic we wanted to withdraw our application and sent scanned copy of cancellation request signed by both applicants to club mahindra relationship mail id

As per the part c 8.1 in the membership agreement, we requested full refund of rs. 53771 as we withdrew...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — blue studio

 AsishBose on Jun 15, 2018
They keep changing the seasons and corner you to upgrade ur membership. I have so many days lapsed coz of this sick policies. Wherever they see that bookings are more during a time period, they immediately put it to a higher season and when u raise concerns they stick to the word policy. A member for almost 10 years, i feel sorry and regret abt my decision i made almost 10 years ago now. These scammers just need your asf [ annual subscription fees which comes up to ~15k a year which the marketing team did tell after the membership was taken (Sorry i dont have evidence abt it)] and then they raise...
Complaint comments  Read comments [2]Complaint category Other

Club Mahindra Holidays — i m complaining about sales executives of club mahindra and cheating by club mahindra as they have looted rs. 47000 from me. [Resolved]

 akhilesh varshney on Jun 15, 2018
Dear sir,
I have been cheated by false information, given by sales executive of club mahindra,

I want to tell full detail in writing

Pl call me so that i can explain everything in detail. I had mailed them so many times. But i m not getting any satisfactory reply and they don;t want to refund my money.
I am writing all the incident from day one,
I had also mailed it to club mahindra.

Incident details:

On 1st april, i got a call that club mahindra executives has come in guest house of kribhco nagar, shahjahanpur...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — unable to book a stay using a voucher [Resolved]

 VipashaB on Jun 14, 2018
I am trying to book a stay in coorg - madikeri / virajpet for my family using a voucher i received from mahindra resorts team when i attended one of their presentations.

My voucher is valid till last week of august 2018.

The duration of my stay lies in white periods which means non peak seasons in the 1st week of july. When i tried making the booking to my shock not one room is available until 30th sept 2018.

I fail to understand the reason why mahindra issues such vouchers when they donot intend to let people make their bookings even in the non peak...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — please refund my deposited money as soon as possible due to wrong commitment [Resolved]

 radha12 on Jun 14, 2018
On dated 09/06/18 with the help of your officer mr. Sachin pathak (Manager sales), i registered to login my account with the rectify of my mobile number and email id. Which are incorrect in your records.
The email id - radhika. Gupta@gmail.com was wrong, it is not my id, its wrong filled by your officer, so i was unable to mailed any my quaries to you by this id.

My email id is, pkguptar@gmail.com and pkgupta_73@yahoo.co.in

And the mobile number [protected] was wrong filled by your officer, my mobile number is [protected] and [protected]. (8 inpace of 0)
...
Complaint comments  Read comments Complaint category Other

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