Claimed

Club Mahindra Holidays Complaints & Reviews

3.8
Updated: Jul 11, 2025
Complaints 2650
Resolved
1950
Unresolved
700
Contacts

File a complaint to Club Mahindra Holidays

Having problems with Club Mahindra Holidays?

File a complaint and get it resolved by Club Mahindra Holidays customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Club Mahindra Holidays reviews & complaints page 8

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Y
yatikhur2
from PANCHKULA, Haryana
Mar 24, 2023
Apr 14, 2023
This thread was updated on Apr 14, 2023
Report
Copy

Refund of club mahindra bliss membership

I had taken bliss club membership vide membership no 2997151 the holiday starting february 2023 paying total of rs 79574 initial amount of rs 65333 + one emi 14243 .

1) the cancellation request was given on 20th february less than 1 month of the membership starting every product has 30 days look in period .Club mahindra though a very expensive product does'nt.

2 the sales guy never said asf shall kick in the...
Helpful
5 other people found this review helpful
5 found this helpful
Write a comment
Report
Copy
D
Dharshini Venkat
from Madurai, Tamil Nadu
Mar 20, 2023
Report
Copy

I have a holiday voucher but Iam not able to redeem the voucher, is it some kind of fake?
Club Mahindra Holidays customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    B
    BrajeshKumar123
    from New Delhi, Delhi
    Mar 18, 2023
    Report
    Copy

    I am Club Mahindra Holidays member since 2007, didn't find worth taking this membership and spending so much money in one go and pay handsome ASF every year, will never recommend to anyone.

    We used few holidays in the beginning but its difficult to make the plan for holidays according to their availability and their rules/regulation.

    They have their own rules as per their convenient, recently I had booked for Corbett in advance of almost 3 months, where first day of booking was in wait list with Good chance to get confirmed and rest days was fully confirmed.

    I was regularly in touch with their member experience team and they always assured me that it will be get confirmed.

    My hold date was till just one day before of the check-in date, we didn't get any intimation either by email, message or call that it is not going to confirm till check-in date.

    When I called on check-in date to customer support team they said the entire days have been cancelled coz it was under waiting list, where only one day was WL rest days was confirmed but they cancelled entire days without recrediting our holidays.

    We request them to escalate the issue with higher officer and wrote an email too, by evening I got a call from member experience team and they simply said our cancelled holidays have been recredited but that was wrong information.

    When I asked to give me a proof then she apologies and said sorry but still didn't recredited our cancelled holidays back yet.

    Its pathetic, when we asked why you have cancelled our those booking which was confirmed, she said its our rule, we do like that.

    There should be some logic if first day didn't get confirmed we will enjoy our rest of the booking which is confirmed, why the entire booking will get cancelled?

    If they have not credited then did they kept vacant those rooms, not allotted to anyone?

    If they have utilized those rooms for others then it should be credited to us.

    I am looking to write to some higher authority who can treat them better way, if anyone have any contact details please share.

    My contact number is +91 [protected] and email address is [protected]@gmail.com

    Regards
    Brajesh
    Club Mahindra Holidays customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Anuragporia
      Mar 18, 2023
      Report
      Copy

      Website: gozest.clubmahindra.com

      11/1/2023
      [protected]@mahindraholidays.com; [protected]@mahindraholidays.com

      I booked the holidays in Feb for the Kerala and not able to cancel the trip as came to know my wife is in first trimester of pregnancy . She can't travel in the first trimester and i requested the company to reaccredit the nights on medical reason. After getting no response on mail from last 3 Months they are not ready to reaccredit the points now . I am suffering from mental trauma due to worst customer service . I have already paid 1 lakh 20 thousand rupees and not able to avail single holidays yet now.
      Could you please take above complaint and request to recredit the points or refund the membership cost in case of cancellation .

      Please find below mail trails as part of evidence

      Case Number[protected] Your Club Mahindra Membership
      From: To: Date:
      Manager ([protected]@mahindraholidays.com) [protected]@yahoo.co.in
      Friday, 17 March 2023, 12:29 PM IST
      Dear Mr. Poria,
      Greetings from Club Mahindra!
      Thank you for writing to Member Experience Management.
      We hope you and your family are doing well!
      This is with reference to your email dated 16-March-23, we completely understand your concern.
      We would like to inform you that we have forwarded your request to the concerned team.
      Please be assured that our team will get in touch with you with a resolution within 4-5 Working days.
      Although this might take a little time, please be rest assured that this is only because it is our endeavor to assist you with a correct and deserving redressal.
      We appreciate your patience in this regard.
      Thank You for writing to us. Your case number is: 02826099.
      Warm Regards,
      Yashoda Kunchikarve
      Member Experience Management
      Download the Club Mahindra Mobile App from Play store (bit.ly/2dFOJoU) / App store (apple.co/2ezDnOT IOS) and book your next holiday through it, as well as experience a host of exciting offers and features regarding your membership. You may also log into our website http://members.clubmahindra. com and explore multiple offers and experience options available on it.
      [protected] Original Message[protected]
      From: [protected]@yahoo.co.in [[protected]@yahoo.co.in]
      Sent: 16/03/2023, 6:50 pm
      To: [protected]@mahindraholidays.com; [protected]@mahindraholidays.com Subject: Re: Case Number[protected] Your Club Mahindra Membership
      Hi,
      I am no longer want to continue with Club Mahindra Membership . Take my official request to cancel the membership for same .
      I am registering the complaint against you on https://consumerhelpline.gov.in/ to get my refund as I haven't use any single holidays yet .
      Regards Anurag Poria [protected]
      On Thursday, 16 March, 2023 at 06:55:09 am GMT, Manager wrote:
      https://mail.yahoo.com/d/folders/1/messages/215567?guce_refer...WGi_6DWKbw_fbKbW... Page 1 of 7
      Yahoo Mail - Case Number[protected] Your Club Mahindra Membership 18/03/23, 1:04 AM
      Dear Mr. Poria,
      Greetings from Club Mahindra!
      Thank you for writing to Member Experience Management.
      We hope you and your family are doing well!
      This is with reference to your email dated 14-March-23 and our telephonic conversation dated 16-March-23, we completely understand your concern and apologize for the inconvenience caused to you.
      We have received your request for recrediting the nights for the reservation for Ashtamudi and Alleppey against the confirmation voucher number 6566297 and 6566291. This reservation was not cancelled and falls under the applicable cancellation & amendment window, hence we will not be able to consider this request.
      We are sad to see that you had to cancel your holiday. We hope you will plan your next holiday with us soon and look forward to welcoming you then.
      Your membership allows you to travel in Red and White seasons and book upto 4 months in advance. All holiday reservations are done on a first come first serve basis and are subject to eligibility and availability for particular room types at each resort. Hence, we always advise our members to book well in advance.
      Thank You for writing to us. Your case number is: 02816029.
      Warm Regards,
      Yashoda Kunchikarve
      Member Experience Management
      Download the Club Mahindra Mobile App from Play store (bit.ly/2dFOJoU) / App store (apple.co/2ezDnOT IOS) to Pre check-in upto 5 days before the check-in date. You may log into our website http://members.clubmahindra. com and explore multiple offers and experience options available on it.
      [protected] Original Message[protected]
      From: [[protected]@yahoo.co.in]
      Sent: 14/03/2023, 10:36 am
      To: [protected]@mahindraholidays.com; [protected]@mahindraholidays.com Subject: Re: Your Club Mahindra Membership
      Hi Team,
      Please find attached supported medical document as request regarding my wife pregnancy to re-credit the points . Awaiting for your call and reply for same .
      Regards Anurag Poria[protected]
      On Sunday, February 19, 2023, 6:11 am, [protected]@yahoo.co.in wrote:
      Hi Team,
      Any update on above issue, I am following up from Last Month and getting same stupid automated replies but nothing else ?
      I have called the customer care and escalated the matter to supervisor also but nothing heard till now .
      Regards Anurag Poria [protected]
      On Wednesday, February 8, 2023, 10:41 am, Member Experience
      https://mail.yahoo.com/d/folders/1/messages/215567?guce_refer...WGi_6DWKbw_fbKbW... Page 2 of 7

      Yahoo Mail - Case Number[protected] Your Club Mahindra Membership 18/03/23, 1:04 AM
      wrote:
      Dear Member,
      Greetings from Club Mahindra!
      Thank you for writing to Member Experience Management.
      We hope you and your family are doing well!
      This is with reference to your email dated 08-Feb-23, we would like to inform you that we are unable to fetch your membership details as we have received your email from an unregistered email id.
      For security reasons, please correspond with us only from the email ids updated in our records.
      We know this is a little time-consuming and inconvenient but do understand we need to protect your confidentiality; we are however confident that you will understand that this is an enhanced security measure only to prevent & safe guard your membership from potential misuse. Please do update us with any future changes in your contact information as and when they occur.
      Hence, we would request you to kindly share email from registered email id so we can check and assist you further in a better manner.
      We appreciate your patience in this regard.
      Thank You for writing to us. Your case number is 02710579. Warm Regards,
      Dikshita Mathakar
      Member Experience Management
      Download the Club Mahindra Mobile App from Play store (bit.ly/2dFOJoU) / App store (apple.co/2ezDnOT IOS) and book your next holiday through it, as well as experience a host of exciting offers and features regarding your membership. You may also log into our website http://members.clubmahindra.com and explore multiple offers and experience options available on it.
      [protected] Original Message[protected]
      From: ANURAG PORIA [[protected]@yahoo.in]
      Sent: 08/02/2023, 3:33 pm
      To: gozest.[protected]@mahindraholidays.com; [protected]@mahindraholidays.com Subject: Re: Cancelation and Recredit of Night for Kerala Booked Trip -2959042
      “The e-mail below is from an external source. Please do not open attachments or click links from an unknown or suspicious origin”
      Hi Team,
      Any update on above issue, I am following up from Last Month and getting same automated replied but nothing else ?
      Regards Anurag Poria [protected]
      On Monday, 30 January, 2023 at 10:07:24 am GMT, ANURAG PORIA wrote:
      https://mail.yahoo.com/d/folders/1/messages/215567?guce_refer...WGi_6DWKbw_fbKbW... Page 3 of 7

      Yahoo Mail - Case Number[protected] Your Club Mahindra Membership 18/03/23, 1:04 AM
      Hi,
      I don't understand how you are not able to fetch my details when I have already shared the below membership details. I paid my membership payment earlier year and trying to book the holidays for same .
      Looking at the service I am not happy at all from team response, I am requesting to recredit my points due to valid reason from last 3 week . I want to escalate my request so share the email for same ?
      Inline image
      Regards Anurag Poria
      On Tuesday, 24 January, 2023 at 03:20:44 am GMT, wrote:
      Dear Member,
      Greetings from Club Mahindra!
      Thank you for writing to Member Experience Management.
      We hope you and your family are doing well!
      This is with reference to your email dated 23-Jan-23, we would like to inform you that we are unable to fetch your membership details as we have received your email from an unregistered email id.
      For security reasons, please correspond with us only from the email ids updated in our records.
      We know this is a little time-consuming and inconvenient but do understand we need to protect your confidentiality; we are however confident that you will understand that this is an enhanced security measure only to prevent & safe guard your membership from potential misuse. Please do update us with any future changes in your contact information as and when they occur.
      We appreciate your patience in this regard.
      Thank You for writing to us. Your service request/ticket number is: [protected] Warm Regards,
      Yashoda Kunchikarve
      Member Experience Management
      Download the Club Mahindra Mobile App from Play store (bit.ly/2dFOJoU) / App store (apple.co/2ezDnOT IOS) and book your next holiday through it, as well as experience a host of exciting offers and features regarding your membership. You may also log into our website http://members.clubmahindra.com and explore multiple offers and experience options
      https://mail.yahoo.com/d/folders/1/messages/215567?guce_refer...WGi_6DWKbw_fbKbW... Page 4 of 7

      Yahoo Mail - Case Number[protected] Your Club Mahindra Membership 18/03/23, 1:04 AM
      available on it.
      [protected][protected]
      From: ANURAG PORIA
      To: "[protected]@mahindraholidays.com"
      Received On:[protected]:04:35
      Subject: Re: Cancelation and Recredit of Night for Kerala Booked Trip -2959042
      Hi Team,
      This is my registered e-mail Id only . Please find below snapshot for the reference . Looking for quick response as I need to rebook the destination in upcoming march .
      RegardsAnurag Poria
      On Monday, 23 January, 2023 at 03:33:40 pm GMT, wrote:
      Dear Member,
      Greetings from Club Mahindra!
      Thank you for writing to Member Experience Management.
      We hope you and your family are doing well!
      With reference to your email dated 23-Jan-23, we would like to inform you that we are unable to fetch your membership details as we have received your email from an unregistered email id.
      We know this is a little time-consuming and inconvenient but do understand we need to protect your confidentiality; we are however confident that you will understand that this is an enhanced security measure only to prevent & safe guard your membership from potential misuse. Please do update us with any future changes in your contact information as and when they occur.
      Hence, we would request you to kindly share email from registered email id so we can check and assist you further in a better manner.
      Thank You for writing to us. Your service request number is : [protected]. Warm Regards,
      Mukesh Ubbu
      Member Experience Management
      Download the Club Mahindra Mobile App from Play store (bit.ly/2dFOJoU) / App store (apple.co/2ezDnOT IOS) and book your next holiday through it, as well as experience a host of exciting offers and features regarding your membership. You may also log into our website http://members.clubmahindra.com and explore multiple offers and experience options available on it.
      [protected][protected]
      From: ANURAG PORIA
      To: "[protected]@mahindraholidays.com"
      Received On:[protected]:09:31
      Subject: Re: Cancelation and Recredit of Night for Kerala Booked Trip -2959042
      https://mail.yahoo.com/d/folders/1/messages/215567?guce_refer...WGi_6DWKbw_fbKbW... Page 5 of 7

      Yahoo Mail - Case Number[protected] Your Club Mahindra Membership 18/03/23, 1:04 AM
      Hi Team,
      Could you please update on my service request/ticket number :[protected] . Appreciate you quick response here .
      RegardsAnurag Poria
      On Wednesday, 11 January, 2023 at 12:45:26 pm GMT, wrote:
      Dear Mr. Poria,
      Greetings from Club Mahindra!
      Thank you for writing to Member Experience Management. We hope you and your family are doing well!
      we acknowledge the receipt of your email.
      We know this is a little time-consuming and inconvenient but do understand we need to protect your confidentiality, we are however confident that you will understand that this is an enhanced security measure only to prevent & safe guard your membership from potential misuse.
      Please do update us with any future changes in your contact information as and when they occur.
      We are delighted to assist you. Thank You for writing to us. Your service request/ticket number is: [protected] Warm Regards,
      Debasis Rath
      Member Experience Management
      Download the Club Mahindra Mobile App from Play store/App store and book your next holiday through it as well as experience a host of exciting offers and features regarding your membership. You may also log in to our website http://members.clubmahindra.com and explore multiple offers and experience options available on it.
      [protected][protected]
      From: ANURAG PORIA
      To: "[protected]@mahindraholidays.com"
      Received On:[protected]:32:06
      Subject: Cancelation and Recredit of Night for Kerala Booked Trip -2959042
      Hi Team,
      I have booked my Mahindra holidays for Kerala trip from 5th Feb -9th Feb . But I want to cancel the trip as my wife will not able to travel due to pregnancy's for First 3 month .
      I will be looking to rebook my holiday after March so want to cancel existing trip, but I am getting only 50 percent credit back.
      Could you please cancel my attached trip and recredit my all nights to my membership ?
      Please let me know if you have any query for me .
      RegardsAnurag Poria
      [protected][protected]
      DISCLAIMER:- The information contained in this communication is privileged, confidential and is proprietary. This email is solely intended for the use of the addressee. Information in this mail is for MHRIL Business Usage only. Any use to other than the addressee is misuse and infringement to Proprietorship of MHRIL. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this email or any action or omission taken by you in reliance on it, is strictly prohibited and may be unlawful. If you have received this email in error, please notify us immediately [protected]@mahindraholidays.com.
      [protected][protected]
      https://mail.yahoo.com/d/folders/1/messages/215567?guce_refer...WGi_6DWKbw_fbKbW... Page 6 of 7

      Yahoo Mail - Case Number[protected] Your Club Mahindra Membership 18/03/23, 1:04 AM
      DISCLAIMER:- The information contained in this communication is privileged, confidential and is proprietary. This email is solely intended for the use of the addressee. Information in this mail is for MHRIL Business Usage only. Any use to other than the addressee is misuse and infringement to Proprietorship of MHRIL. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this email or any action or omission taken by you in reliance on it, is strictly prohibited and may be unlawful. If you have received this email in error, please notify us immediately [protected]@mahindraholidays.com.
      [protected][protected]
      DISCLAIMER:- The information contained in this communication is privileged, confidential and is proprietary. This email is solely intended for the use of the addressee. Information in this mail is for MHRIL Business Usage only. Any use to other than the addressee is misuse and infringement to Proprietorship of MHRIL. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this email or any action or omission taken by you in reliance on it, is strictly prohibited and may be unlawful. If you have received this email in error, please notify us immediately [protected]@mahindraholidays.com.
      DISCLAIMER:- The information contained in this communication is privileged, confidential and is proprietary. This email is solely intended for the use of the addressee. Information in this mail is for MHRIL Business Usage only. Any use to other than the addressee is misuse and infringement to Proprietorship of MHRIL. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this email or any action or omission taken by you in reliance on it, is strictly prohibited and may be unlawful. If you have received this email in error, please notify us immediately [protected]@mahindraholidays.com.
      DISCLAIMER:- The information contained in this communication is privileged, confidential and is proprietary. This email is solely intended for the use of the addressee. Information in this mail is for MHRIL Business Usage only. Any use to other than the addressee is misuse and infringement to Proprietorship of MHRIL. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this email or any action or omission taken by you in reliance on it, is strictly prohibited and may be unlawful. If you have received this email in error, please notify us immediately [protected]@mahindraholidays.com.
      DISCLAIMER:- The information contained in this communication is privileged, confidential and is proprietary. This email is solely intended for the use of the addressee. Information in this mail is for MHRIL Business Usage only. Any use to other than the addressee is misuse and infringement to Proprietorship of MHRIL. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this email or any action or omission taken by you in reliance on it, is strictly prohibited and may be unlawful. If you have received this email in error, please notify us immediately [protected]@mahindraholidays.com.
      https://mail.yahoo.com/d/folders/1/messages/215567?guce_refer...WGi_6DWKbw_fbKbW... Page 7 of 7
      +7 photos
      Club Mahindra Holidays customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        amitpatel7272
        from Surat, Gujarat
        Mar 17, 2023
        Resolved
        Report
        Copy
        Resolved

        I have been a club mahindra member since the year 2019. For the first few years getting room availability was practically impossible due to corona so, my room inventory accumulated. on dated 30th Nov, 2022 they intimated that the maximum inventory one could retain was 21 days. They consequently deducted 7 days from my inventory on dated 1st Dec, 2022. Only one day given me for booking and and thinking. This is totally unfair Service. One day is not enough for booking at Club Mahindra. I called them today and was told that my request was rejected. I have paid for both the membership and the annual maintenance charges which are raised every year and I do not intend letting my nights lapse easily. Please do assist me in this matter.
        Mar 17, 2023
        Complaint marked as Resolved 
        Club Mahindra Holidays customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          Y
          yatikhur2
          from PANCHKULA, Haryana
          Mar 14, 2023
          Mar 18, 2023
          This thread was updated on Mar 18, 2023
          Report
          Copy

          I am Anju Khurana took a bliss membership the holiday starts from 1st Feb 2023 i have sent various mails starting 20th February for cancellation of membership I got a mail yesterday saying 60% shall be deducted of the 79574 which i had paid as administrative charges as nothing was utilised by me this is absurd and ridiculous I am asking club Mahindra to return the complete amount i have immediately asked for cancellation in the first month Membership no is no 2997151
          Club Mahindra Holidays customer support has been notified about the posted complaint.
          I read the mail sent by club Mahindra which they had sent 2 days back they have said they will not refund any money as less 60, %has been paid and the amount has gone in administrative expenses this is crazy and cheating they is also a case of security as they blocked a room in my name as i had not done or authorised any booking in my name
          We understand your concern and have already shared it with our team. Please be assured that they will reach out with an update soon.
          yatikhur2's [Complaint's author] reply, Mar 21, 2023
          The complaint is still not resolved i don't know how they have marked resolved got a mail saying no REFUND shall be paid i have paid Rs. 79574 they are telling nothing shall be refunded membership started on 1st February 2023 i have initiated cancellation on 20th Feb 23 .They say complete amount has been used as Administrative expenses,
          This is cheating and day light robbery help me get the refund

          I have not utilised anything and no gifts have been taken by me
          Helpful
          Found this helpful?
          2 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            T
            Thilip Kaliyaperumal
            Mar 13, 2023
            Mar 18, 2023
            This thread was updated on Mar 18, 2023
            Report
            Copy

            Hi Team,
            I have opted this membership on day before yesterday only and due to my personal reasons I would like to cancel my membership.. please do the needful.
            My membership number is 3004796
            Club Mahindra Holidays customer support has been notified about the posted complaint.
            We are here to assist and have passed on your concern to our team. Please be assured that they will reach out over a call to look into it.
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sunilhansu
              from Sambalpur, Odisha
              Mar 12, 2023
              Mar 18, 2023
              This thread was updated on Mar 18, 2023
              Report
              Copy

              Address: Kolkata, Bhubaneshwar

              I have emailed 4-5time regarding cancellation of member ship but they have not responded. Club Mahindra has not cancel my membership and not refund deposited amount
              I does not want continue club membership due to folloing reason.
              1. Free package not allowed
              2. Response of club Mahindra is not proper.
              3.no response from toll free no or customer care no
              I have deposited total amount of Rs. 62981/-in club Mahindra
              Initial payment -33125/-
              EMI deducted till 29856/-
              Kindly cancell my membership and refund the money.
              Membership no 2989473
              Club Mahindra Holidays customer support has been notified about the posted complaint.
              We understand your concern and have shared it with our team. Please be assured that they will reach out soon.
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                Kolavela
                Mar 12, 2023
                Report
                Copy

                Dear Sir/Mam, i have enrolled for club mahindra on 11th Dec 2022 and made the payment of 1.5 L through my credit card. Next day i have sent cancellation to membership experience team. However replies received that tat is 45 days. And after so many followups they said it will refunded within 90 days. They also confirmed through email that refund will be done within 90 days of my cancellation request sent to them. During last month, they were saying refund will processed within 90 days from 12 jan 2023. Club mahindra team keeps on delaying to refund my money. Unfortunately i am not able to pay my credit card bill yet. My membership id is 2997163.
                +1 photos
                Club Mahindra Holidays customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  vinodh pemmasani
                  from Hosur, Tamil Nadu
                  Mar 10, 2023
                  Report
                  Copy

                  Address: Hosur

                  Dear sir

                  This is Vinodh pemmasani I have purchased Club Mahindra membership on 1st dec 2022 then i have cancel my membership on 2nd dec 2022. I have received mail from member experience team you will get refund in 45 days from last 1 month i have send 50+ mail regarding my refund & also talk to team every time they are saying you will get call back in 3, 4 working days but not a single update received till now about my refund.
                  I requested you please refund my money back,

                  I am exhausted and irritated by Club Mahindra team they are not refund my money.

                  I requested for your help on refunding my money back..
                  Club Mahindra Holidays customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Shilpi sahii
                    Mar 8, 2023
                    Report
                    Copy

                    Address: 80/1 outside Datia gate jhansi

                    I want to complaint regarding membership my membership is given by sachin kumar tiwari he also says that after satisfying u have to pay ur first emi and he has taken first emi without any trip I have done the payment and he has taken membership from my credit card the card is not mine it's my friend credit card I have taken because he has discounted me when the emi cut from his number also he has taken two emi at the same month without any permission he has deducted from credit card also and from Google pay I have also done at the same time he is not responding any more not attending calls my husband also so I want my money. Back please sir I have call so many times he is not responding any more I have said I will complain at ur head so he was saying I will call u back sir but tomorrow till today hasn't come I want my money back please I m requesting you please sir I don't want membership sir please he was saying that he will give every month 5 movie every month I will give u till November to March he has not given me any movie tickets.
                    Club Mahindra Holidays customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Sunilhansu
                      from Sambalpur, Odisha
                      Mar 7, 2023
                      Report
                      Copy

                      Address: Kolkata and Bhubaneshwar

                      Dear sir,

                      I does not want continue club membership due to folloing reason.
                      1. Free package not allowed
                      2. Response of club Mahindra is not proper.
                      3.no response from toll free no or customer care no
                      I have deposited total amount of Rs. 62981/-in club Mahindra
                      Initial payment -33125/-
                      EMI deducted till 29856/-
                      Kindly cancell my membership and refund the money.
                      Membership no 2989473
                      Club Mahindra Holidays customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        E
                        Eppa
                        from New Delhi, Delhi
                        Mar 6, 2023
                        Report
                        Copy

                        Please initiate refund of my membership ID 2920181
                        As I had taken go zest premium for both national and international trips amounting to 135000
                        Now when it has time for me to booking I came to know that I hv to to pay rupees 12600 per day extra for per room.
                        I am unable to pay such huge amount as I thought everything is covered under my membership.
                        So I request you to cancel my membership and refund me..so that I can book on my own from other sites..as your site is same as booking from other apps like make my trip.
                        Refund me my amount as I m neither so rich nor I hv extra cash to pay u up
                        Club Mahindra Holidays customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          E
                          Eppa
                          from New Delhi, Delhi
                          Mar 6, 2023
                          Report
                          Copy

                          Took club Mahindra membership.psid all my EMIs..now charging extra money for booking room
                          Worst decision of my life to take club Mahindra
                          Club Mahindra Holidays customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            mukmehta
                            from Mumbai, Maharashtra
                            Mar 4, 2023
                            Report
                            Copy

                            This is Mukesh Mehta having mobile no [protected].
                            My membership no 2459736.
                            At time of lowdown I am having total balance points 9000+1000.
                            BECAUSE OF LOCDOWN I HAVING 9000+1000 POINTS I AM UNABLE TO VISIT ANY PROPERTY'S OF YOUR ALSO I AM NOT WELL AFTER LOCKDOWN PEROID
                            YOU HAVE EXPIRED MY 9000+1000 POINT I REQUEST YOU TO REVALIDATE MY POINTS.

                            THANKS
                            WITH REGARDS
                            MUKESH MEHTA
                            [protected]
                            Club Mahindra Holidays customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              sanjayk72sht
                              Mar 1, 2023
                              Resolved
                              Report
                              Copy
                              Resolved

                              My full refund against cancellation memership # 549113 with case ID # 02723242 is due from your end till yet.
                              I am facing indifferent attitude of customer support team.They seems irresponsible, un-professional and negligent. Even your seniors are also ignoring requests/complaints of customers/consumers.

                              Its extremely dis-appointing and creates aggression in customers.
                              Dec 20, 2023
                              Complaint marked as Resolved 
                              Complaint resolved. Thanks for your support.
                              Club Mahindra Holidays customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                Kapil Kumark
                                Feb 25, 2023
                                Mar 3, 2023
                                This thread was updated on Mar 3, 2023
                                Report
                                Copy

                                Website: www.clubmahindra.com

                                I bought a Gozest club Mahindra membership with a downpayment of 35950 Rupees, on 22 Jan 2023 which is sold by their sales representative to us by manipulating us.
                                After thinking about it, patiently I decided not to go with it and send the mail for membership cancellation to their official Email id [protected]@mahindraholidays.com on 23 Jan 2023. I got a reply that my request will be processed in 2 working days, for my Member Id: 3000801 and generated ticket Id: [protected], the next day I got another mail that my request will be processed within 4-5 working days.
                                Since then, I did not get any information from the club Mahindra side about my cancellation status even after 5 working days as mentioned in their mail.
                                So I called them on the helpline number to know my refund status and their reply is " your service request is open because it will be approved by higher authorities, they will call you within 48 hrs". So after 48 hrs, I called again and their reply is the same as before with the addition that, they raised another complaint and marked it urgent and this time surely I will get a callback, but I didn't, since then I have called them many times and their answer remains same that, I get their callback within 48 hrs,
                                Since I raised my membership cancellation request neither their 5 working days completed nor my refund status initiated or even confirmed.
                                Please help me with my refund.
                                Club Mahindra Holidays customer support has been notified about the posted complaint.
                                My membership no. is 2849255. My membership period is[protected] to[protected]. Due to my worst experience at Kumbhalgarh, I requested for refund and cancellation of membership in January 2020. So far Nothing heard of refund.
                                Kindly reply on [protected]@gmail.com
                                My contact no. is [protected]
                                Bhawna Vyas
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sudharson G N
                                  Feb 22, 2023
                                  Report
                                  Copy

                                  I have request for the cancellation of my membership on 2dn Feb2023, but still not i didn't got any response from the team. My money is blocked and need the money back due to some emergency. No proper response from the customer care and mailed to all level but no care to response the customer queries. I am really frustrated the way they are treating the customer and also it create a mental torture for me.

                                  It is my sincere desire to cancel the Membership and get the refund in this respect. I also desire to resolve the matter amicably failing which I may decide my future course of action including legal recourse against the Company in an appropriate forum.
                                  Club Mahindra Holidays customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    G
                                    girishchandra73
                                    Feb 21, 2023
                                    Report
                                    Copy

                                    I had purchased membership on 26-Jan-2023 and submitted my cancellation request on 28-Jan-2023. However, till date apart from customary acknowledgement of request no further action has been taken.

                                    It has been over 25 days and it is becoming very frustrating day by day. I never expected this kind of response from such a premier organization. Very disappointing.

                                    Please help to cancel my membership and refund the membership fee paid immediately. Also disable the EMI auto debit. I am giving my membership details below and attaching photos of payments and EMI auto-debit registration

                                    Membership ID : 3001135
                                    Purchased On : 26-Jan-2023
                                    Payment done : 64831.00 INR
                                    Payment method : UPI via ICICI Bank
                                    +2 photos
                                    Club Mahindra Holidays customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      V
                                      vibhgarg
                                      from Ghazipur Sadar, Uttar Pradesh
                                      Feb 20, 2023
                                      Report
                                      Copy

                                      Address: Ghaziabad

                                      FRAUD ALERT! STAY AWAY FROM CLUB MAHINDRA!

                                      We took membership on 31st Oct 2021 and we were made false commitments by Mr. Anup Tiwari and Mr. Sahil Raj. It's a fraud company and do not give your hard earned money to them. Also they don't attend you much once full and final payments are made.

                                      1) I was given 1 month free RCI holiday with my membership but later on they are saying that locations are very limited, however at the time of taking membership we were told we can go to any place and shown the RCI Booklet. Till now we did not get any booking.

                                      2) RCI points given to us expired without any information. We were not told about the expiry of such points.

                                      3) I was told if I will make the full payment within 3 months I will get Rs. 13, 000 Cash Discount but they only gave Rs. 10, 000.

                                      4) We were told price of food at Hotel will be nominal but they are very very high. Around Rs. 5, 000 per day.

                                      5) THE WORST PART YOU WILL NEVER GET BOOKINGS. It will always show room not available, however non- members can book anytime from many platforms.

                                      My hard earned money is stuck. Please stay away from such fraud company.

                                      Name:- Vibhor Garg

                                      Membership ID:- 2960507

                                      Mobile:- [protected]
                                      Club Mahindra Holidays customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit