Club Mahindra Holidays Customer Care
Mahindra Holidays & Resorts India Ltd.
Customer satisfaction rating: 83%
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1194
COMPLAINTS

Club Mahindra Holidays Customer Care

Mahindra Holidays & Resorts India Ltd.

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Address
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road
Chennai
Chennai District
Tamil Nadu
India - 600 002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
62
down
41

Phone:
Phone:
up
19
down
22

Fax:
Fax:
+91 44 3027 7778  
+91 22 3368 4721  

Additional info
Contact Details

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F.A.Q.

Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road,
Chennai – 600 002, Tamilnadu
Tel: +91 44 3988 1000
Fax: +91 44 3027 7778

Corporate Office
Mahindra Towers, 1st Floor, "A" Wing, Dr. GM Bhosle Marg, P.K. Kurne Chowk, Worli, Mumbai - 400 018
New Membership: 1800 209 2345
Member Bookings: 1860 210 1111
Fax: +91 22 3368 4721

View More Information...

Customer satisfaction rating
83%
Complaints
1194
Pending
39
Resolved
981
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon09:30 am - 06:30 pm
Tue09:30 am - 06:30 pm
Wed09:30 am - 06:30 pm
Thu09:30 am - 06:30 pm
Fri09:30 am - 06:30 pm
Sat09:30 am - 06:30 pm
SunClosed

Club Mahindra Holidays related photos (99)

Club Mahindra Holidays Complaints & Reviews

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Club Mahindra Holidays — phone karke pareshan karte hai [Resolved]

 Chintan D Parekh on Oct 1, 2017
Apka banda muje phone karke parehan kar raha hai or ulti baate karta hai or gandi gali de raha hai
I m not interested in mahindra holidays
Phir bhi call karta rehta hai
Uska name vijay solanki hai phone number [protected] hai
Usko bolo call kare to thik se baat kare gali se baat na kare
Ek bar mana kiya to pata chalna chahiye ke isko interest nahi hai...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — no responses by club mahindra relations after sending event reminders for refund the money [Resolved]

 Sandeep Pimparikar on Oct 1, 2017
To,

The managing director
Club mahindra-mumbai region

There was a miselling done to us by club mahindra team member. Sales manager after many follow ups with me visited my office just to convince me to go for membership. On 2nd sept 17 he has convinced me a lot and i have paid rs. 27675/- through credit card as down payment for the membership. Sales manager said i will be called by club mahindra for the verification and then only the membership will be allowed to me. I have received call and i have requested them for cancellation and requested them not to proceed...
Complaint comments  Read comments Complaint category Products & Services

Club Mahindra Holidays — waste of your membership [Resolved]

 D.S.MANJUNATH Gupta on Sep 28, 2017
My membership no: 91000396 in the name of d. M. Jyothi joined the club by paying 135000 under verve catogory by zest holidays. Promised with new destinations every year and first preference even in peak seoson. Were selling holidays to outside customers avoiding members
On online the destination rooms were not available but if you call and ask for a room as a guest it was available. Then was memebership done. All my holidays were not available buy yearly maintainence were issued to me irrespective of my usage.
Out of 60 holidays given to me only 25 holidays may have been usen.. My...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Club Mahindra Holidays — did not receive any email about my booking pin. [Resolved]

 Swati Kalpesh Oswal on Sep 28, 2017
I had got a movie card as a prize in a competition. My code was cre7aef06fe. I received an authentication number via sms afterwhich i filled all the columns such as preferred date venue etc. I was told il get a mail wid the booking pin. However i did not receive anything till date. Pls look into the matter. The registration period is from 13sep, 2017 to 02oct 2017....
Complaint comments  Read comments Complaint category Cinema

Club Mahindra Holidays — cancellation & refund of fee of membership no. 2770601 [Resolved]

 Debraj Bhattacharjee on Sep 27, 2017
I took the membership in july 2017 and paid my ecs on sep 2017 onward, but now i am having some financial problem and hence wont be able to continue with the membership.

Also the time constrain would not permit me to travel as per schedule.

Hence i request you to cancel my membership no. 2770601 and refund my amount deposited with you.

Regards...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Club Mahindra Holidays — cheating by agent [Resolved]

 Parag Bezbaruah on Sep 26, 2017
I am a member in mahindra club and have been paying my emi s timely. I recommended one of friend, mr. Saranga sharma to my agent, mr. Pawan das (Kolkata office). As my friend was facing some problems i agreed to pay his initial emi s and he gave me the same amount in cash. But as he thought he will be unable to continue he asked the agent to stop his account. But the agent took a blank cancelled cheque from me saying that it is necessary for logging in into my mahindra club account for booking purpose and kept mr. Saranga s account active. After more than a year when i checked my account i was shocked...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — i'm complaining regarding refund of my down payment of rs.37220 paid on 25.09.2017 for cm white studio membership [Resolved]

 Afroz N Areeba Ahmed on Sep 26, 2017
Dear sir
I am dr. Afroz ahmed khan. I have visited your outlet in shop no.207 in sahara ganj mall lucknow with my wife dr. Areeba hasan. I met your executives mr. Shoaib khan and mr. Gaurav pal singh who persuaded us to pay a sum of rs.37220 s down payment for your white studio membership which i paid through my wife's hdfc atm on 25/09/2017.
But on 26/09/2017 when i realised that i cannot manage the payment, i asked your executive to cancel my request and refund my money. He visited our house and take three cheques of hdfc saying that these are necessary for registering and after...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — not able to book any resorts last 2 years despite being a red member [Resolved]

 Jaypeesuresh on Sep 25, 2017
Hi,

I am totally disgusted frustrated with the way club mahindra has cheated us and is still extorting more and more money from me.

When we had joined club mahindra in 2011 the relationship manager and the sales girls in agra had told us its asf was only 10000/- per year. We had confirmed weather it will increase any time or will it be permanent. We only bought it because of this we were assured that the asf will be 10000 for 25 years:

1. Now every year they are conveniently increasing the rate of asf by 15% upon enquiring you say i have to pay extra...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Club Mahindra Holidays — cancellation and thus refund of club mahindra membership of utkarsh shukla [Resolved]

 hxc on Sep 25, 2017
Myself utkarsh shukla from lucknow and i had applied for the club mahendra membership today on 24.09.2017 and paid an amount of 37220 in cash to your sr executive from lucknow office. But within an hour, i asked him to cancel it.
But your sr executive told me that on 25.09.2017, he will forward my application for registration and after getting my member id, i can proceed for cancellation.
My request you to kindly not to process my application as communicated over the phone to executive and refund my money as soon as possible.

Regards
Utkarsh shukla
Utkarshshukla.06@gmail.com...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — cancellation of membership 2727335 [Resolved]

 sukao on Sep 24, 2017
I registered a complain regarding the cancellation of membership but not getting any proper response for the same. At the time of joining the relation ship person has shown very good rosy picture but in actual it is one of my lifetime worst experience with you guys.
I had made so many request for the cancellation of my membership & refund my money to as i had not availed any of your services.
Membership id:-2727335...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — cancellation of membership but still not getting refund [Resolved]

 Dhairyvirsinh Rathod on Sep 21, 2017
My self dhairyvirsinh rathod. Membership i'd 2751581. I hv taken membership from mr. Arun nair, ahmedabad. He told me that you have pay down payment + 3 emi then you will get 3+2+2 night stay as well as 10000 rcu (Resort coupon voucher) but at the of validation they offer only 5000 gold voucher so i refuse first time after that few days back getting another validation call that time i jus not have presence of mind so jus said okay but after that i mailed and call also that it not match with my offer.
I
I have so many times mailed about cancellation but still not getting any reply...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — member of club mahindra, fake commitment given by club mahindra. [Resolved]

 Dhiren Sonpal on Sep 21, 2017
Dear sir,

I am dhiren sonpal, i had taken membership of club mahindra in march 17 with membership no - 2754039 and at that relevant time keyur shah from rajkot had committed that i will get i phone 6s 64gb after realisation of 3 emi. So after 3 emi i started mailing and calling him for the said i phone but there is no revert from his side so i had even mailed on membership mail id of club mahindra and after that i got a call from rohit who is in mumbai so i took keyur shah on concall at 28.08.2017 and the matter was placed in front of rohit also by keyur shah that according to our...
Complaint comments  Read comments [1]Complaint category Other

Club Mahindra Holidays — regarding free voucher [Resolved]

 raviharshit on Sep 21, 2017
I got a call from club mahindra holidays on 04.08.17 saying that i will get a free voucher for 2 night 3 days vacation and for that i have to come to hotel poppys anukulas, vellore. When i reached there on 08.08.17 i was said that i will get the free voucher and also they explained about their membership details. We said that we cannot decide in 1 hr about becoming member and we need time. Later we got the free voucher in mail which has validity for 4 months (As they told voucher will be valid for 6 months). After receiving the mail i am trying to redeem the voucher it is showing there is no vacant...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — confirmed reservation rejection [Resolved]

 Yashdeep Vaishnav ☁ on Sep 21, 2017
Sharing the email sent to club m three weeks ago, no resolution yet..

Hello club mahindra team,

My membership number is 774690 and i've been a member with you for roughly a decade. This email is further to my chat with surya (Member relations) on 21st aug regarding membership cancellation... He promised to call back on 22nd and am still waiting for his call.

Over the last decade, i've had a few pleasant but multiple disturbing experiences (Most while booking wrt availability)... However, the experience last week was absolutely disgusting and beyond...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — waitlisted holidays blackmarket on the net [Resolved]

 vax on Sep 20, 2017
Membership id - 111113

Waitlisted holidays -

Binsar valley - 25th to 27th sept — 26th waitlisted
Naukuchiatal - 28th sept to 1st oct — all days waitlisted

At the same time the holidays are available on the net (See attachments) for the same dates at the same resorts.

Should i presumed i am being short-charged and all of this is a fraud.

This is not the isolated occasion, every single time i have tried to book a holiday this is what i encounter.

I will be very happy to hear your explanation before...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Club Mahindra Holidays — don't buy club mahindra membership [Resolved]

 Konark Goel on Sep 19, 2017
If you want to see your hard earned money go to waste then do buy club mahindra membership.
It's been four months since i got the membership. I wanted to book a holiday for dubai. After consulting with my relationship manager i booked the tickets for dubai for december after being assured by him that he will take care of the hotel bookings.
I have been calling him every day for the last two weeks and left him n number of messages, but no reply at all.
After that i called up rci, they said they got no properties at dubai, although yes they have properties posted on the website...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Club Mahindra Holidays — complaint regarding unsatisfactory response [Resolved]

 Girish Chandiramani on Sep 19, 2017
Without prejudice
This is in regard to treatment of your so called club mahindra members and its benefits.
I have felt cheated by the treatment and management of your property at mussorie especially by the staff at reception and the ones who handle bookings.
I had made reservations for 4 hotel units for this trip dated 17sept-21sept 2017. Bookings were made 2months in advance. We called up the property and had requested for the rooms/hotel units preferably on the reception level/ground level as we had senior citizens with limited mobility. The staff at reception said they would...
Complaint comments  Read comments Complaint category Doctors

Club Mahindra Holidays — refund of money against the cancellation of membership. not used a single facility of the club. [Resolved]

 krupalidn on Sep 18, 2017
This is to inform you that i took club mahindra membership in the month of july'17 but before the completion of one month my situation changed and i decided to cancel my membership. I immediately informed the company and requested to refund my money as i had not availed any of its facilities. The company is denying giving reason that its against its policy....
Complaint comments  Read comments [1]Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — withdrawal of membership application form: aug/2017/25 yrs/180469 [Resolved]

 sudhanshu.kumar22 on Sep 18, 2017
Dear sir,

Mahindra holidays & resorts india ltd,

I would like to withdraw my membership application under the clause
Part c, 8.1 of the agreement. I would like to claim full refund of down payment rs. 37220/- under above mentioned clause.

My maf number is 180469. (Refer copy enclosed)
The application was filled in by your sales rep mr. Murad khadpolkar (Sales agent id: 15528) on 17 sep 2017 at colaba, mumbai. The down payment amount of rs. 37, 220 was deducted from cc account at 1358 hrs on 17 sep 17.
Pse expunge all credit card...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Club Mahindra Holidays — fake promises and fail to perform [Resolved]

 amanjaiswalid on Sep 15, 2017
Hi,
My name alok jaiswal, i purchase the membership dated (01-may-2017) from clubmahindra resorts and richa kashyap (Mobile no. [protected]) attend me as guest. And tell all the things about their membership. They charge the initial amount with rs.12000/- with me and took my kyc on mail and fillup the membership form in front of me after that gave me copy of membership form and said that all membership kit will be deliver at may home with in 15-20 days. After 25 days i contact with richa kashyap who is executive in that company she told me there is little delay to process the membership and...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

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