Club Mahindra Holidays Customer Care
Mahindra Holidays & Resorts India Ltd.
Customer satisfaction rating: 82%
Submit a Complaint
1452
COMPLAINTS

Club Mahindra Holidays Customer Care

Mahindra Holidays & Resorts India Ltd.

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Address
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road
Chennai
Chennai District
Tamil Nadu
India - 600 002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
77
down
64

Phone:
Phone:
up
41
down
34

Fax:
Fax:
+91 44 3027 7778  
+91 22 3368 4721  

Additional info
Contact Details

Feedback

F.A.Q.

Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road,
Chennai – 600 002, Tamilnadu
Tel: +91 44 3988 1000
Fax: +91 44 3027 7778

Corporate Office
Mahindra Towers, 1st Floor, "A" Wing, Dr. GM Bhosle Marg, P.K. Kurne Chowk, Worli, Mumbai - 400 018
New Membership: 1800 209 2345
Member Bookings: 1860 210 1111
Fax: +91 22 3368 4721

View More Information...

Customer satisfaction rating
82%
Complaints
1452
Pending
25
Resolved
1188
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon09:30 am - 06:30 pm
Tue09:30 am - 06:30 pm
Wed09:30 am - 06:30 pm
Thu09:30 am - 06:30 pm
Fri09:30 am - 06:30 pm
Sat09:30 am - 06:30 pm
SunClosed

Club Mahindra Holidays related photos (136)

Club Mahindra Holidays Complaints & Reviews

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Club Mahindra Holidays — cancellation of membership 2615560 [Resolved]

 rajanchiyyaram on Jul 13, 2018
I have requested for cancellation of membership and refund the amonts paid by me after deducting charges if any. The first mail was dated 30.06.17 and subsequent mails dated 13.07.17, 12.09.17, 06.10.17, 22.10.17 and 10.03.18.
Neither I have received any valid reply nor got the refund.
Further I have requested my bankers to dishoner the ECS as I have requested for cancellation of the membership. However, the club is sending ECS request every month. So my credit rating is being hampered due to return of ECS.

So I request you to take up the issue with the company....
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — no refund after three months of cancellation of membership [Resolved]

 Nikschoudhary on Jul 11, 2018
My membership I'd 2808591. My down payment amount is 34830 rs. I have registered complained for refund and told to wait three months to get full refund but after three month completion these guys didn't refund anything. Now they don't reply of any email since last 4 day. I already have complaint regarding refund on this forum but it shows resolved I don't know how without refund it is solved....
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Club Mahindra Holidays — club mahindra - biggest ever cheated [Resolved]

 Ronak D on Jul 11, 2018
I have received my Voucher after complaining. However both Movie voucher as well as holiday voucher are useless.

Whenever, I try to book movie - it says book movie for date after 2 days and for date after 2 days it wont give me show timing.

For holiday voucher, whichever resort for whatever date I select, it is full and no other alternative is available.

Why do these guys cheat and waste every1's time. Such a good brand but ruining whole reputation.

This company is neva to be suggested to any1...
Complaint comments  Read comments [1]Complaint category Travel Agents

Club Mahindra Holidays — bliss classic membership- 2742301 [Resolved]

 mridula.poyrekar on Jul 10, 2018
Club Mahindra Holidays - Bliss Classic Section specially rolled out for senior citizens is rather Misery and Sorrow.
I have booked for membership in January 2017. But till date am only renewing the membership without being to avail of the facility. Every time that I have tried to book, the online facility either is unavailable or is invalid applied or says payment overdue.
I have visited your Pune office on 3 occasions but the representatives there have failed to resolve the issue. Moreover I have tried to get in touch with the Mumbai office but they are also unable to resolve the...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — cheating by club mahindra sales(mr pawan & ritika from dsa) for membership id 375648 [Resolved]

 Prakhar Shukla 81 on Jul 10, 2018
I want to register my case of cheating and duping me by offering club Mahindra membership by Ritika Bajaj. I raised this issue long back at the time of getting issues my membership and Mr. Pawan got assigned to resolve this.
It's more than a year, M.r Pawan, working on my issue, Every time I talk to Ritika or Pawan I get so many promises but in reality no timeline.
I wanted to cancel my membership as I was sold it wrongly by showing that I can book anytime any holiday except few exceptions like year-end and Christmas holiday. So I was offered free Membership upgrade to next level...
Complaint comments  Read comments Complaint category Travel Agents

Club Mahindra Holidays — pathetic service id no. :37238

 Anuj Zaveri on Jul 8, 2018
ID NO. :37238
I have been completely pestered by CLUB MAHINDRA ‘s highly unprofessional way of functioning. The staff at the company has a very negelective
approach to their customers. MR. RAKESH OBHAN, had met me when I visited the Club Mahindra office in Andheri east on 6th June and had assured me that he had recorded all my grievances and was working on them. He had asked for a time leniency till 20th June through a mail, but has been unable to fulfil his commitment. He then expected an extension in the time he had asked for. This is highly unacceptable and disrespectful to the...
Complaint comments  Read comments Complaint category Other

Club Mahindra Holidays — complaining regarding services and promise not kept. [Resolved]

 saifgas on Jul 7, 2018
Sir,
i am member of club mahindra my id is 2748747, i was been to diu with my family to spend some good time at club mahindra resort but unfortunately they completely ruined everything. instead of giving studio flat which they promised for they provided us hotel unit. the person who attended us behaved so rudely. we complaint for the same through mail and spoke to call center of club mahindra but everytime they tell us our team member will connect to you and will do further regarding the same. this is my conversation id with mahindra club MHRIL[protected]. i request you to take action against...
Complaint comments  Read comments [1]Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — cancellation my membership [Resolved]

 alpesh 11688 on Jul 7, 2018
I have submitted my cancellation request on feb-18 month from my mail id to
Memberrelations@clubmahindra.com,
Memberrelations@mahindraholidays.com.

My member ID is 2757896

After declare cancellation my membership no any replay from club mahindra and they deduct EMI without inform me. I was continues mail but no response received from club mahindra. I want your replay my each and every mail.

This is urgent. Request your team to process my cancellation request at the earliest. and give my payment back....
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — cancellation of membership clubmahindra no 2809888 [Resolved]

 Mahabir29 on Jul 6, 2018
My humble request you all not to take clubmahindra membership, they are lying with there Commitment,
I have taken membership 3Months ago still the date I have paid 42000/-, because of some financial issue,

I want to cancel the member ship. I try to their custumer care and asked regarding cancellation my membership but the reprsentative denied to cancel the membership. Now i want to cacell my membership and refund also, it is very pathetic experience while talking with their manager.

I want to cancel the membership right now and refund the money back....
Complaint comments  Read comments [1]Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — delay by your team in cancellation of membership [Resolved]

 Sriram93 on Jul 5, 2018
I have submitted my cancellation request to 1 month ago from my mail id to memberexperience@mahindraholidays.com,
Memberrelations@clubmahindra.com,
Memberrelations@mahindraholidays.com.

Suddenly 1 day i got a reply from k s vasudevan that club mahindra has tried reaching me, but not able to contact. But i have never received any calls.

This is urgent. Request your team to process my cancellation request at the earliest.

They have even debited amount from my credit card without my knowledge....
Complaint comments  Read comments [1]Complaint category Credit Cards

Club Mahindra Holidays — regarding refund the down payment of rs.27680/- cancellation of membership [Resolved]

 gurnamsaini on Jul 3, 2018
Dear sir
I have taken membership in 16/12/2017 and send request for cancellation on 23/12/2017. And i got mail from your side "cancellation period is start from 11 jan. 2018 and cheque will dispatched within 90-95 days. After that i again received mail cheque will dispatched within 40-45 days. I again received mail on 22 may 2018 payment will be realized in your account no. Within 15 days
Till today not received any payment by cheque or in account. Your concern relation officers are not giving any proper reply regarding refund the payment of rs. 27680/-.
Regard
Gurnam...
Complaint comments  Read comments Complaint category House, Apartment Rental

Club Mahindra Holidays — con to sell membership/cheated

 Nicco Russo on Jul 3, 2018
Hi, I am narender singh rawat who had shown interest in club mahindra membership and applied for the membership on 20th june 2018. enrollment number feb/2018/25yrs/203967. i was lied to when i was called by club mahindra to meet them for the first time. i was told im only person who has been chosen to be awarded a free holiday and 6 month movie ticket subscription. i was told that i will be given membership of club mahindra holidays for the cost of Rs.418300, and the first three EMIs will be taken in one go. which was quoted as a sum of rs. 36830. which after the payment of money was told to me...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — refund not initiated

 Karanrathore925 on Jul 3, 2018
On 26-6-18 we visited hotel zone at bani park jaipur on invitation by club mahindra on a coupon filled on club mahindra's anniversary, where your executive took ₹2000/- from us and promised to refund us the amount on cancellation if we dont like the package given by them, within 10 days but now they are not doing the same. his name is subhash. kindly do needful....
Complaint comments  Read comments Complaint category Other

Club Mahindra Holidays — not able to redeem club mahindra voucher and it's got expired [Resolved]

 Prashant Shitole on Jul 2, 2018
Hi There,

I got a Club Mahindra Purple club voucher on purchase of XUV 500 top end. However, booking or rather I would say finding any suitable slot is difficult in the process when I requested to either give me booking or extend the expiry but the customer services executives were never able to give any solution while reaching them out several time.

And was a bit fed up of not getting contact details or mail if on the website and hence found this portal while searching some consumer forum.

Hope I get some resolve here....
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — false promises and harassment for refund [Resolved]

 ramnathpai on Jun 29, 2018
I had posted a complaint previously on this forum, which has not been closed by Club Mahindra. (https://www.consumercomplaints.in/club-mahindra-holidays-false-promises-during-... />
So now we have proof that important information regarding additional charges was hidden from us by their representatives. Still they are not giving us refund and forcing us to continue with the membership. Their ridiculous response is you confirmed the membership. I wonder why they don't understand that we confirmed because you hid the information. We would not have...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — membership cancellation & refund amount

 Monika Gunjankumar Shah on Jun 29, 2018
Dear Team,

i have email received from membership cancellation team on 28th Feb.2018 & inform to me 100 days working in received your card account but still not received. i again mail send cancellation team & reply to me on 21st jun.2018 in 2-3 days working refund my amount but after 8 days not receive & Ahmedabad branch club Mahindra holiday to Ms. Ayushi & Mr. Hemang 25th jun.2018 not proper answer. Ms. Ayushi ask 15 days in refund & Mr. Hemang 7 days refund. not correct answer & member suffer to this condition. i don't refer to club Mahindra holiday in membership purchase.
Complaint comments  Read comments [1]Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — cancellation of our membership and refund of amount of rs.93, 650/- - our membership no. 2818367 [Resolved]

 chandra katyal on Jun 28, 2018
Re : cancellation of our membership and refund of amount
Of rs.93, 650/- - our membership no. 2818367

On 9th may, 2018, mr. Arnab nandi and mr. Yahiya zain of “mahindra holiday resorts” approached us for taking bliss membership of their organization, “mahindra resorts”, which as we understood, is a brand name in the market and as such when somebody from this level and kind of organization approached us, we naturally had a feeling of trustworthiness. During discussions, we were offered various discounts, privileges and benefits including free 4 nights stay at your...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — refund not receive after 92 days [Resolved]

 Salma Shama on Jun 28, 2018
I had taken membership of club mahindra on 18-March-2018 from Mrs. Alpa Patel from Surat. At the time of sales they are not explained about annual maintenance fees, which was around 14K. When I found she never explained about annual maintenance fees, I had send mail on memberrelations@clubmahindra.com for cancellation membership on 28-March-2018. After repeating attempt with the customer care and local branch, they have agreed that my membership is canceled and I will get the refund. As per Registration form term condition payment will be refund within 90 days from the date of receipt of the request...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — refund of money against cancellation of my membership id 2807628 [Resolved]

 karthikrajdkny on Jun 28, 2018
I was invited for an event on march 11th of 2018 and i had opted for membership on the same day. After that very next day i had requested for cancellation of membership.
I was informed by adviser that 10 days is free trail where i can opt for cancellation which will take hardly 30 days to refund full money. So had opted for membership.

I have sent message to adviser requesting to cancel my membership on 12-mar-2018. (Very next day of opting membership)
I have sent mail on 14-mar-2018 to member relations for cancellation of membership as service adviser did not respond...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — refund of money against cancellation of my membership id 2799336 [Resolved]

 Shivam23k on Jun 28, 2018
I had taken membership of club mahindra on 14-jan-2018 from Mr. Saurav Kumar Pandey and Mr. Ashwani kumar both are the sales representatives from Pritampura brach, delhi. At the time of sales they made me some tall promises of providing various things and benefits from club mahindra and did not fulfilled it later.

In the beginning itself i had started facing lots of issues from the services provided by club mahindra and finally decided to cancel my membership and initiated my refund request which got confirmed on 13-march-2018. As per the mail received by club mahindra's members...
Complaint comments  Read comments Complaint category Travel & Vacations

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