Club Mahindra Holidays Customer Care
Mahindra Holidays & Resorts India Ltd.
Customer satisfaction rating: 83%
Submit a Complaint
1194
COMPLAINTS

Club Mahindra Holidays Customer Care

Mahindra Holidays & Resorts India Ltd.

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Address
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road
Chennai
Chennai District
Tamil Nadu
India - 600 002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
62
down
41

Phone:
Phone:
up
19
down
22

Fax:
Fax:
+91 44 3027 7778  
+91 22 3368 4721  

Additional info
Contact Details

Feedback

F.A.Q.

Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road,
Chennai – 600 002, Tamilnadu
Tel: +91 44 3988 1000
Fax: +91 44 3027 7778

Corporate Office
Mahindra Towers, 1st Floor, "A" Wing, Dr. GM Bhosle Marg, P.K. Kurne Chowk, Worli, Mumbai - 400 018
New Membership: 1800 209 2345
Member Bookings: 1860 210 1111
Fax: +91 22 3368 4721

View More Information...

Customer satisfaction rating
83%
Complaints
1194
Pending
39
Resolved
981
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon09:30 am - 06:30 pm
Tue09:30 am - 06:30 pm
Wed09:30 am - 06:30 pm
Thu09:30 am - 06:30 pm
Fri09:30 am - 06:30 pm
Sat09:30 am - 06:30 pm
SunClosed

Club Mahindra Holidays related photos (99)

Club Mahindra Holidays Complaints & Reviews

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Club Mahindra Holidays — no response to multiple reservation requests and total ignoring of emails as well [Resolved]

 rustamsekhon on Oct 19, 2017
I got my top gear membership post buying my car - mahindra scorpio from jalandhar punjabu on 28/10 last year.
I had registered the same by march this year and since august this year im trying to get a room in goa resorts but everyday it shows sold on the net and hence im not able to book.
I than tried other locations like ooty or munnar but they also show the same thing sold-out.
My question, how can all resorts be sold out till all further dates, than why give us these vouchers as we just cant book.

Post this i called at member customer care and other numbers,...
Complaint comments  Read comments [2]Complaint category Travel & Vacations

Club Mahindra Holidays — robbed of money! refusal to give refund [Resolved]

 Rajal Patel on Oct 14, 2017
We took membership of club mahindra in august 2017 and since then we have been following up to book holidays as was promised when the membership was taken. We have made multiple calls and follow ups but to no avail. They never give us positive response and now when we demanded to cancel the membership they refused to give back the money we paid of 26k. I want to raise a legal suit against them. And will take strong action if im not refunded the amount immediately....
Complaint comments  Read comments Complaint category Entertainment and Recreation

Club Mahindra Holidays — till today got no booking, no reply to my mail sent [Resolved]

 Divecha on Oct 14, 2017
I have become a member last year, i tried to book a holiday in august couldn't get booing, i tried on 29 september couldn't get booking, trying from 17-22 october no booking
When you keep advertising so much fr cruise, free holiday are you trying to deceive public?
I am going to file a case in court and get my hard earned emi back,
I have won a case against gold gym and now it's your turn...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Club Mahindra Holidays — please refund my rs 22200/- [Resolved]

 Ragini74 on Oct 12, 2017
Dear sir/madam

We are from middle class family, i purchased club mahindra blue studio membership, bt after a week i suddenly go down in financial commitments, because of my kids hospitalisation,
I called club mahindra customer care and request to refund my hard money bt they denied and say mam not possible to refund.

So please help me and refund my hard money
My member id is 2571102...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Club Mahindra — club mahindra is cheating mahindra [Resolved]

 kamesh2976 on Oct 10, 2017
I am opted full day food package at rs1495/- in your website at the time of booking check in date[protected] to[protected] at munnar. But they collected 1695 /- and charged me service charges also. But the government of india banned service charge and at resort they collected 200rupees extra per person (Till today also the offer is alive). I asked regarding this at restaurant, but they don't the offer and they will clarify from central office and intimate once approval, but till now there is no information. This is not fair...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — quit my membership [Resolved]

 Jaimeen Mehta on Oct 9, 2017
Person who contact me is not responding n chaque i have given to tejas derji, senior person mihir, i told them pls deposit this chaque on 9/10/17 of 21680/- but they deposited 5/10/17. Also i have given 4000/- cash to tejus derji on 7/10/17 at lord's resort in bhavnager, gujarat. My 2 chaque just bounced due to insufficient balance. Since i got contact with tejus derji is responding at all after becoming a club mahindra member.
Kindly give me appropriate response for this issue and solve it as soon as possible. Customer id 2782654. Another i mail complain no 11387068.
My contact...
Complaint comments  Read comments Complaint category Banks

Club Mahindra Holidays — for cancellation of membership

 sandeep kumar dhillon on Oct 7, 2017
Dear team & concerned person
Before reading my issues and concerns i would like to request you all that pls go through my each line carefully and also read the attached mails carefully.in the attached mails pls read the chain mails till end.
Your companys representative mr anup tiwary, approched me and explained about the membership in sep 2016. I was not so prepared to take the membership so soon as both my kids were very small (2.3 yrs and 10 mths old resp at that time). So i denied taking the membership and asked mr anup to contact again after 1-1.5 yrs as my kids will be a bit...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — fraud done by club mahindra sale rm anup tiwari

 sandeep kumar dhillon on Oct 7, 2017
Dear team & concerned person
Before reading my issues and concerns i would like to request you all that pls go through my each line carefully and also read the attached mails carefully.in the attached mails pls read the chain mails till end.
Your companys representative mr anup tiwary, approched me and explained about the membership in sep 2016. I was not so prepared to take the membership so soon as both my kids were very small (2.3 yrs and 10 mths old resp at that time). So i denied taking the membership and asked mr anup to contact again after 1-1.5 yrs as my kids will be a bit...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — refusal of full refund for withdrawal of application for club mahindra membership [Resolved]

 rashmirasi on Oct 7, 2017
We got a call from club mahindra executives after purchase of a car for an offer package of 2nights/3 days stay that was to be availed within 6 months.
On repeated calling from their side, me and my husband decided to visit their offer venue at radisson blu, dwarka, sector 13, on 30th september 2017.
Along with the offer, more stress was given by mr vinay sing (Holiday consultant-sales) and mr anand to apply for the club mahindra membership.
We were given lucrative offers and promises and were told that the offer is valid only for that day and should we wish to apply we have...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Club Mahindra Holidays — membership issues not resolved [Resolved]

 Vivek Kapasi on Oct 6, 2017
Name - vivek kapasi
Mobile number = [protected]

I was sold membership on basis of certain conditions and those conditions where confirmed with me via mail... However after making payment.. No one is listening to me and the sales executives are not responding to my calls... The call center guys are hopeless and they dnt want to solve my problem... The member relations department asked me to cancel my membership and said that my money will be refunded in 90 days.. Now i am in a soup.. Where my money is taken and they will use my money for 90 working days and there is no response...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Club Mahindra Holidays — not informed about the major drawbacks & losses. [Resolved]

 Shubham15014 on Oct 6, 2017
Hello,
I am experiencing the same thing as i also got my membership upgraded only a week ago and i was not informed about this draw back. I had got it upgraded to purple because i had to do a booking in goa and now i can not book more than 1 room. This is a very major draw back. I want back my capabilities to do multiple room bookings.
Membership no. - 2474612
Registered mobile no. - [protected]
Contact me on - [protected]
Regards,
Shubham kumar
(On behalf of sumud singh (Membership owner)...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra — cancellation of membership [Resolved]

 shailendra chincholkar on Oct 5, 2017
Sir,
I informed to club mahindra for cancellation of membership & refund my money, but they try to convince me that nothing will be refunded because i confirmed my membership on their phon call within seven days of first payment. But i am not eligible for availing any holiday home/resort till i pay the third emi, then how can i am a confirmed member till payment of 3rd emi?
Member id 2758835
Membership in the name of praneet shailendra chincholkar
25851.00 paid on 22.4.17
5107.00 paid on 7.6.17
5107.00 paid on 7.7.17
Total amt. Rs. 36065.00.
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Club Mahindra Holidays — withdrawal of membership with immediate effect [Resolved]

 ravibabu4u on Oct 6, 2017
Dear Club Mahindra Team,
Due to some reasons I am unable to continue my membership with Club Mahindra. So, please withdraw my membership ID which is 2733279 . In future don't deduct any amount from my account as well. And revert my paid amount, because I have yet not availed any Holiday Stay at Club Mahindra.As I have not availed any service then why Customer care denied to return my money and even what e mail address they told to mail my complain, that is also not valid.Do the needful so that I may not face any monitory loss .
Ravi Choudhary ([protected])...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — company is not returning my money [Resolved]

 uma shankar2 on Oct 5, 2017
Dear team,

I have enrolled club mahindra in the month of april and company execuative has ensured me that there is a cancellation policy of 15 days and anytime i can cancel the enrollemnt.

I cancelled my enrollment within 2 days and also told to cancel during pnr call and also sent multiple emails since 6 months. Everytime i am getting update to wait for 15 days.

If there is no cancellation policy then why club mahindra is putting these in their policy?

Cancellation id - 69590

Best regards,
Uma shankar...
Complaint comments  Read comments [1]Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — membership cancellation and refund [Resolved]

 Drhmod on Oct 4, 2017
I had purchased the club membership on 1st sep. On 4th i cancelled (Within free look period). After 7 emails and faxes, they finally sent a mail saying they will refund the paid amount but it will take 90 days. Members copy of form submitted to me at the time of joining says if member cancells in 10 days (Within free look period) he shall get refund in 30 days.
I have sent atleast a dozen emails all the way up to head member relations but with no positive response. They keep repeating 90 days, whereas the rule says 30 days.
This is truly a fraud....
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — worst service and really worst staff and also harassing customers [Resolved]

 Sayantini Shome on Oct 4, 2017
I had booked a holiday in club mahindra mussourie and called at 11 am to inform thaat i have hurt my leg and will be checking in within 1 hour and they inquired all details of booking and said ok room will be ready. After reaching there they kept us waiting for 2 hours and then denied the reservation. My whole day was spoiled and we didnt know qhat to do. After inquiring from make my trip we came to know club mahondra took walkin customers and denied our booking. The staffs are so non co operative. Realy worst in hospitality sector...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — club mahindra fraud gift voucher [Resolved]

 tripsama on Oct 4, 2017
I purchased xuv 500 w10 & received a 4d/3n club mahindra voucher as a part of the purple club welcome kit.
I wanted to avail haoliday in gantok between 20 - 22 jan 2018, trying to book on 10.3.2017. But apart from kanha, no othe resort is avaiable. I cannot believe at non peak time, entire club mahindra resort across india is booked. This is fraud....
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — no response to membership cancellation request [Resolved]

 sanjuremanan on Oct 3, 2017
I have tried to contact club mahindra quite a number of times now but they don't seem to care. Their local executive of my area won't even pick his phone after i hold him i want to cancel my membership. Calling their customer care number gives a answering machine and the option that they will call you back in 4 hours, which they never do. I have blocked their emi but this is no way to treat your customer. Shame on them....
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — cancellation of membership club mahindra lucknow [Resolved]

 Atul Chauhan Lucknow on Oct 3, 2017
On 01/10/17 i visited shop in saharaganj lucknow i meet subham chauhan and gaurav pal singh they make me convinced for membership and paid rs 35220/- through my credit card ending 2501 for membership,
But when i returned home and discussed with other family members my decision has changed and don't want to continue as it was costly for us to support. So, it is requested to kindly refund my amount asap.
Thank you
Atul chauhan
[protected]...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — ridiculous service.

 poojarp on Oct 2, 2017
My membership has yet not been cancelled after number of followups.
I was provided with cancellation request no: 064160 but i don't think it has been processed since i receive emails/messages everyday.
I had been told by the executive that i will receive no further messages/emails also my membership will be cancelled but it has not been cancelled yet.
Ridiculous service.
Not at all recommended.
Please cancel my membership as soon as possible....
Complaint comments  Read comments [2]Complaint category Travel & Vacations

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