Club Mahindra Holidays Customer Care
Mahindra Holidays & Resorts India Ltd.
Customer satisfaction rating: 83%
Submit a Complaint
1443
COMPLAINTS

Club Mahindra Holidays Customer Care

Mahindra Holidays & Resorts India Ltd.

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Address
Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road
Chennai
Chennai District
Tamil Nadu
India - 600 002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
71
down
60

Phone:
Phone:
up
36
down
30

Fax:
Fax:
+91 44 3027 7778  
+91 22 3368 4721  

Additional info
Contact Details

Feedback

F.A.Q.

Mahindra Towers, 2nd Floor, 17/18, Patullos Road, Mount Road,
Chennai – 600 002, Tamilnadu
Tel: +91 44 3988 1000
Fax: +91 44 3027 7778

Corporate Office
Mahindra Towers, 1st Floor, "A" Wing, Dr. GM Bhosle Marg, P.K. Kurne Chowk, Worli, Mumbai - 400 018
New Membership: 1800 209 2345
Member Bookings: 1860 210 1111
Fax: +91 22 3368 4721

View More Information...

Customer satisfaction rating
83%
Complaints
1443
Pending
39
Resolved
1182
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Working hours
Mon09:30 am - 06:30 pm
Tue09:30 am - 06:30 pm
Wed09:30 am - 06:30 pm
Thu09:30 am - 06:30 pm
Fri09:30 am - 06:30 pm
Sat09:30 am - 06:30 pm
SunClosed

Club Mahindra Holidays related photos (121)

Club Mahindra Holidays Complaints & Reviews

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Club Mahindra — non-refund of membership fees [Resolved]

 agolwalkar on Apr 24, 2018
Member id 2794071
I have applied for club mahindra membership on 17-dec-17 at employees club, panipat refinery township, panipat vide application no oct/2017/25yrs/190382. I was offered 10% discount and few other gifts and thus i have paid full membership amount of rs. 3, 61, 980.0 at the time of application vide credit card & cheque.
During the discussion on 17-dec-17 mr. Himanshu, sales executive of club mahindra explained that as i am paying full membership amount at the time of joining, i shall get discount of 10% with other benefits and also the yearly maintenance charges shall...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — regarding refund for cancellation of membership [Resolved]

 Tushar Aeron on Apr 24, 2018
We had started club mahindra membership in november 2017 and requested for cancellation in the first week of december 2017 because of unsatisfied and untrusted behavior shown by their executive, including false promises. The cancellation confirmation was done on 29 december 2017 with a time period that the refund process will take 90 days to process. During that time i kept on asking them at regular intervals and they kept on telling me to wait till the period end i. E 29th march 2018. I trusted them and waited for that period but as the period end they had given me another deadline of 24th april...
Complaint comments  Read comments Complaint category Other

Club Mahindra Holidays — service not provided as committed (lies and poor service) [Resolved]

 vicky5593 on Apr 24, 2018
This complaint has not been resolved...
I didn't received revised voucher till now with inclusion of breakfast

I also put emails to member relations team but no reply received.
I tried number [protected] but number came as not valid.
I also sent sms for call but no call received.

I had raised a request to club mahindra regarding change in dates of my booking, if possible along with revised voucher with inclusion of breakfast, but club mahindra didn't bother to respond to customers.

My actual booking date is 24-27 may 2018 but i want...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — for cancellation my membership [Resolved]

 saitez on Apr 24, 2018
Hi, i am deepak behera. I was enrolled in clubmahindra on 14.04.18. And also all ready given 10% down payment rs28900/-. But now i want to cancel my membership due to financial and personal problem. So please refund my money asap. My sales person name is mr bibek his cell no is [protected]. My cell no is [protected]. My mail id is dipu_tofu@rediffmail.com.

Waiting your reply.

Thanks
Deepak behera...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — refund the down payment [Resolved]

 Akhil Kesar on Apr 23, 2018
Dear club mahindra, i request you not to process my application which was handed over to mr rahul sharma today afternoon at 3 pm for the membership at udhampur. Kindly make arrangements to refund the down payment of rs 35850 with debit card at 3:36 pm on 23 april. Kindly treat this mail as full and final instruction for not pursing the membership, as i need money for the purchase of flat

Regards
Akhil. Kesar9@gmail.com...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — cheat customer [Resolved]

 Mitesh Mangukiya on Apr 20, 2018
I had purchased xuv 500 w9 on 27 may 2017 from president motor, udhna surat. I was given a purple club gift voucher for availing 3 nights and 4 days at certain resorts of club mahindra. I have been trying to book resorts, but none is available for any dates. What is the point giving voucher when you can't avail it anytime in whole year. At the time of purchasing vehicle they say you can redeem 10k rs voucher. Now, i feel like cheated after buying premium vehicle.
Please look into my complaint at the earliest as the last date to avail my voucher is 1 oct 2018...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Club Mahindra Holidays — aditya singh - customer id: 2769939 - cancellation of membership and refund of balance amount

 Aditya86 on Apr 19, 2018
19th april 2018

Please find below mail sent from my end for cancellation of my membership id 2769939, which is self explanatory. Mail was followed up by telephonic conversation but no action has been taken on my request yet.

Quote=

1st feb 2018,

Dear sir,

Good day,

This is to inform you that i became member of your club on 11 july 2017 (White class - studio), for which i was already reluctant by the word of mouth of few colleagues telling me that it is always overcrowded and there is no availability whenever...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Club Mahindra Holidays — regarding membership issue [Resolved]

 Shivani M patel on Apr 18, 2018
This is shivani patel. My membership number is 2762711. I am from ahmedabad, gujarat.. I want to draw your attention regarding my membership issue. I have been completely misguided and mislead about your membership.
In may 2017 your sales executive hardeep solanki came to my place to explain your membership policy.. At the end we ended up with the conclusion that we should experience club mahindra first before takin membership decision and he offered two trips for rs. 65000 that we had to complete in one year that is may 2018.
Hardeep solanki clearly told us that we need to give...
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — regarding membership

 Shivani M patel on Apr 18, 2018
This is shivani patel. My membership number is 2762711. I am from ahmedabad, gujarat.. I want to draw your attention regarding my membership issue. I have been completely misguided and mislead about your membership.
In may 2017 your sales executive hardeep solanki came to my place to explain your membership policy.. At the end we ended up with the conclusion that we should experience club mahindra and offered two trips that we had to complete in one year that is may 2018.
As par hardeep solanki clearly told us that we need to give our final decision after we finish our two trips.in...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Club Mahindra Holidays — refund of amount [Resolved]

 SandyLakshmi Bhau on Apr 18, 2018
Dear club mahindra holiday,
I took club mahindra mebership id 2776687 on 05 sept 2017 and requested to cancel my membership on 06 sept 2017 after one day, as mentioned in term and condition if i cancel membership within 10 days i will get my complete refund. Later on i was informed by email that i will get my refund within 45-90 days but its over than 7 months and still not received my refund. I also go on facebook account of club mahindra and when i saw complaint box there is huge customer who have registerd the same complain like me they also suffering from same pain which has been cheated...
Complaint comments  Read comments Complaint category Other

Club Mahindra Holidays — fraudulent offers of club mahindra membership [Resolved]

 SushilKumarKamble on Apr 18, 2018
I applied for club mahindra membership for white –std on 31 mar 18 by paying rs 66, 837/- in cash. The membership offers which was provided during the initial discussion on 31 mar 18 and signed off mutually by both the parties was not fully complied in the contract document which was sent to me by the member relations team. These discrepancies were immediately brought their notice and also to the membership team on 06 apr 18. The initial offer was as follows.
A. 1 - week (S) complimentary holidays of cmr (Club mahindra resort) holidays. To be booked by cmr team for 15-31 may 18.
B....
Complaint comments  Read comments [2]Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — free 2 days holiday voucher - cheating by club mahindra holidays [Resolved]

 Skumar4272 on Apr 18, 2018
We were called for a meeting from club mahindra holidays - to discuss about the membership and on the phone they were promised a free 2 days voucher if we attended it. Even i told them busy on sunday's but they were calling me again and again to attend the meeting and also they promised a free stay voucher if we attended it - regardless of whether we take a membership or not
It’s been more than 2 weeks and there’s no sign of the voucher. We were actually contemplating taking a time share, but looking at this cheating attitude what is the guarantee that you will cheat me the offer so called...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — membership cancellation dec/2017/25 yrs/196479 [Resolved]

 jasvinsingh on Apr 18, 2018
Dear clubmahindra,

I request you not to process my application which was handed over to
Mr raj joshi on dated 15.04.2018 afternoon at 3 pm for the membership
No. Dec/2017/25yrs/196479 at orion hyundai, showroom, gurgaon. Kindly
Make arrangements to refund the down payment of rs. 28930 with credit
Card made at 3.00 pm on 15 april 2018. Kindly treat this mail as full
And final instructions for not pursuing the membership. Kindly
Immediate stop at all processing in this regards as communicated over
The phone to mr. Raj joshi also....
Complaint comments  Read comments [1]Complaint category Other

Club Mahindra Holidays — ahmedabad area manager of club mahindra not listening to us. [Resolved]

 arun jv on Apr 14, 2018
Sir
I am a member of club mahindra holidays my customer id is 2749960 and membership id no. 382868. We have called ahmedabad manager and their representative from last 20days for booking in mahindra club holidays. Hardly they receive call and when they receive the call they say they are not responsible to do our boooking you book it by yourself and he talks so rudely. We took this membership to enjoy and to get irritated, you are proving service for money which we pay as fees and maintanence, its not a freee service you are doing for us that you even dont do our booking and talk this much...
Complaint comments  Read comments [1]Complaint category Clubs, Bars, Restaurants

Club Mahindra Holidays — not yet received refund for cancellation of club mahindra membership [Resolved]

 Abhijeetbambal123 on Apr 13, 2018
I took club mahendra membership on 30th dec 2017 and requested to cancel my membership on 3rd january 2018 as mentioned in terms and conditions if i cancel membership within 10 days i will get complete refund. Later on i was informed that i will get my refund within 45-90 days but still i have not received my refund so i request to kind process my refund soon else i will need to take further action....
Complaint comments  Read comments [1]Complaint category Other

Club Mahindra Holidays — given membership on false & fraud promises

 Amitsood532 on Apr 13, 2018
I was misled & misguided. All the facts were hidden from us while taking the membership. The sales person even hid the fact that there is a iphone worth 80000 with the membership. When we call him after making all the payment he refused and then when we showed hima mail regarding that then they had nothing to say and gave us the phone. We were told we can make any foreign trip booking within 2 months but when we tried to book it 6 months before they refused us. Now even after knowing all there faults and we have written 10-20 mails, all thay are trying to do is stall us. Please this is my hard earned...
Complaint comments  Read comments Complaint category Travel Agents

Club Mahindra Holidays — posted the complaint one month back, was marked resolved without any communication from club mahindra

 aryan.cena1 on Apr 13, 2018
Club mahindra holidays — club mahindra membership - cancellation & refund

1 review
Aryan. Cena1 on mar 9, 2018

Had purchased club mahindra membership (Membership id :[protected] months back, had paid 10% down payment of inr 37500/-, 6 emi till date of inr 12316/- each and inr 14000/- of yearly maintenance amounting to total payment of inr 125396/-.
At the time of the purchase the sales manager (Mr. Sumedh srivastva) promised me the joining discounts like:

1. 5 days complimentary from club mahindra at any club mahindra resorts
2. 2...
Complaint comments  Read comments [2]Complaint category Travel & Vacations

Club Mahindra Holidays — refund amount not received since 6 months

 rajeshwaren on Apr 12, 2018
This was the last communication from them but still i have not got my refund... Please help to fet my refund back no proper reply from club mahindra team..

Dear mr. Rajeshwaren,
Greetings from club mahindra!
This is in continuation to our discussion dated 17th october 2017, we tried to contact you on [protected] which is the number given to us for communication but we were not able to speak to you despite repeated attempts.
We would like to confirm that the cancellation of your membership is under process and the refund cheque of inr 25, 220/- will be dispatched...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Club Mahindra Holidays — false promises club mahindra

 SaranMohan on Apr 18, 2018
You guys called repeatedly to attend the program and gave a voucher in blue, but you do not allow it to book for the last 2 months.

Always it shows X for blue category and it is already booked for Red for the period you have given the passes. What is the point in keeping the voucher and unable to book it?

When we call your customer care, there was no proper response from the caller and it is totally waste to attend the program and get the passes and waste our time to book it....
Complaint comments  Read comments Complaint category Travel & Vacations

Club Mahindra Holidays — requested to cancel the membership during the cool off period (day 1) and still pending [Resolved]

 bazil13 on Apr 12, 2018
Membership number:2764217

One mr sandeep nanagiri (Your dubai branch was dealing with me)

I paid him cash of 2000 aed and told him to wait before i proceed.. He any way said he will. But went ahead and proceeded with processing the membership.
And he also did not inform me about your yearly fee.. Which was a big no no for.. And i told him to return my advance..

Its been 10 months and he keeps tell me we are working on it.. And now keeps dodging my phone call..

I am very unsatisfied with your company and people who work.. As...
Complaint comments  Read comments Complaint category Entertainment and Recreation

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