Submit a Complaint
Claimed

Cognizant Complaints & Reviews

www.cognizant.com
1
Updated: Mar 27, 2026
Complaints 2279
Resolved
357
Unresolved
1922
So far, so good. Cognizant is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Cognizant will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Cognizant

Having problems with Cognizant?

File a complaint and get it resolved by Cognizant customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Job & Career
Cognizant

Cognizant reviews & complaints page 38

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Swati2217
Nov 15, 2021
Report
Copy

I had my technical interview on 23rd October and my HR discussion on 28th October. I was told that the offer letter would be sent in 2 weeks. That time has passed and still no response. No one responds from the HR team as well.

There should be some sort of transparency and communication
View replies
Received the offer letter today.
Reply
Helpful
3 other people found this review helpful
3 found this helpful
1 Comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    sanjeev630
    Nov 13, 2021
    Resolved
    Report
    Copy
    Resolved

    I attended interviews of two rounds, both technical, then hr called and discussed about package and prefered location. She told that offer letter would be released within a week but yet no update from them. Calling HR several times in phone went in vain.
    Nov 16, 2021
    Complaint marked as Resolved 
    I got offer letter today
    Helpful
    3 other people found this review helpful
    3 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      Natver Rana
      Nov 12, 2021
      Resolved
      Report
      Copy
      Resolved

      Hi Team,

      My name is Natver Rana and I gave the Interview on Saturday, October 30, 2021 at 2:00PM IST for Senior Associate Project and Interviewer told me he will referring me for 2nd round but still 2nd round Not schedule and there is further update for me

      @Congnizant, Kindly schedule my 2nd round of interview

      Thank You
      Natver Rana
      Jan 5, 2022
      Complaint marked as Resolved 
      2nd round has been completed, Thanks Sam and Cognizant
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        AkashBPatil
        from Pune, Maharashtra
        Nov 12, 2021
        Resolved
        Report
        Copy
        Resolved

        Delayed Offer Letter

        Hi Team,

        I am Akash Patil. I have attended two rounds of technical interviews on 8th October and 14th October 2021.After that I have submitted all the necessary documents on 18th Oct.

        Later on 2 Nov 2021, I got HR call and discussed about my package and prefer location, after that HR confirmed that they will release my offer letter in next week, but still I haven't got my offer letter and also no updates.br...
        Helpful
        3 other people found this review helpful
        3 found this helpful
        Write a comment
        Report
        Copy
        R
        Reddy556
        from Hyderabad, Andhra Pradesh
        Nov 11, 2021
        Resolved
        Report
        Copy
        Resolved

        Hello,

        I have completed my 2 rounds of technical interview and HR round as well. Hr confirmed that she will be releasing offer letter in 2 days. But its been 12 days i havent received my offer letter yet. Please help.
        Nov 20, 2021
        Complaint marked as Resolved 
        I got my offer letter
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Shubhamks
          from Solapur, Maharashtra
          Nov 11, 2021
          Report
          Copy

          Address: Solapur

          My Technical Interview scheduled on 9 Nov 201 at 1.30 to 3.00 pm for GENC Developer post, I m joined it n they will put me in room whole day till 6.00 pm .
          Now They didn't Give Me Response about rescheduling exam.
          You have to power To reject us on Interview Platform but just like not that ignoring us.
          I was started preparing for last 10 days effortly and they have zero value about our dream, emotion n efforts..
          Pls sir I requested to you Rescheduled My Technical interview .
          View replies
          Bro same thing happened with me in July but my interview was rescheduled in next 15 days. So wait for it and continue your preparation. Be hopeful.
          Reply
          Helpful
          2 other people found this review helpful
          2 found this helpful
          1 Comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            RaviKumar587
            Nov 11, 2021
            Report
            Copy

            Hi,
            On 28 Oct 2021 attended technical interview and on 3rd nov 2021 got a call from HR to collect details and discussion about package.
            He explained how much is fixed and variable and informed to submit CIS form.
            Have submitted form and mailed HR twice about further process but no response.
            Tried to call on phone but its switched off.
            Helpful
            5 other people found this review helpful
            5 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sau mohan
              Nov 10, 2021
              Report
              Copy

              Hi my cognizant portal access has been revoked stating I have declined the offer letter but I have already accepted it, submitted all documents and I have already resigned from my current company and got my last working date.

              I have no idea how offer letter got declined. But I haven't declined it.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                G
                gautamd23
                from Ambala, Haryana
                Nov 10, 2021
                Resolved
                Report
                Copy
                Resolved

                Sir my interview was scheduled on Nov 9, 2021 at 1:30 to 3 pm slot, and i logged in on time but after that there is no response from them, i was waiting for almost 3 hrs on superset window, but no response.
                Pls help sir.
                Nov 15, 2021
                Complaint marked as Resolved 
                my interview is rescheduled
                View replies
                Yes same ISSUE
                Reply
                Uttam Show's reply, Nov 17, 2021
                I faced the same ISSUE. I received a mail from them saying "interview could not be completed, will notify if there's another chance". What that phrase means?
                Helpful
                2 other people found this review helpful
                2 found this helpful
                1 Comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  Poooja123
                  Nov 9, 2021
                  Resolved
                  Report
                  Copy
                  Resolved

                  Hey, I received the offer letter on 2nd November and I want to change my date of joining. I have tried to contact assigned recruiter but he's phone is switched off. I have also mailed them the same but I can't get my concern addressed. I haven't accepted the offer letter because of the same reason. Can you please look into this?
                  Nov 12, 2021
                  Complaint marked as Resolved 
                  View replies
                  Hey, can anyone tell me this. Is this okay if i accept offer letter and date can be changed later ?
                  Reply
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Ravi8125
                    Nov 9, 2021
                    Report
                    Copy

                    Hi,
                    I have received an offer which I was supposed to onboard on 27-Oct-2021 but HR called me on 26-Oct-2021 and told me that I got negative report during BGV process.
                    She did not give the exact reason for the negative and revoked the offer.
                    Today (8-Nov-2021) I received a call from your onboarding team asked about my joining?
                    So Could you please elaborate the exact reason for revoking as the onboarding team asked me to contact you and they were asking me the reason/issue?
                    Kindly Please reply ASAP.
                    Candidate Name : Ravindranath Gurram
                    Candidate Id : 18174825
                    Nov 11, 2021
                    Updated by Ravi8125                     Now I am jobless
                    Nov 15, 2021
                    Updated by Ravi8125                     please give me solution ASAP?
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      Ramya_30
                      Nov 8, 2021
                      Report
                      Copy

                      I had attended Technical Interview on 24th September and received a mail that I have cleared Interview on the next day. I shared the Candidate Information Sheet along with the required documents. After one week, on 1st October I received a call from HR department and as per the discussion I was supposed to get the offer letter within a week. It's been a month now, still I have not received the offer letter.
                      CID is 18106262
                      View replies
                      Hi Ramya,

                      Have your HR responded to you regarding the delay?
                      Reply
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        D
                        Dhiraj S
                        from Pune, Maharashtra
                        Nov 7, 2021
                        Resolved
                        Report
                        Copy
                        Resolved

                        Hi,

                        My technical round took on 24th Sep for .Net developer and on 7th Oct completed HR discussion. HR told me that it will take 10-15 days for offer letter. It's been a month but I haven't received an offer letter. Also not getting any response on why there is delay.

                        Has anyone else given interview recently for .Net in CTS and facing same issue?

                        Thanks in advance
                        Nov 22, 2021
                        Complaint marked as Resolved 
                        Received my offer letter today morning. All the best to everyone else.
                        View replies
                        Hi ...my self Raj kishore, i'm from hyderabad. Here my situation is the same. i'm also waiting for my offer letter.
                        mail to [protected]@cognizant.com and cc to the mail id's that you got the interview invitation...you'll get to know some sort of info.
                        Also pls let me know if you got any update from cognizant.
                        Tq
                        Reply
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Satish Madhure
                          Nov 5, 2021
                          Report
                          Copy

                          Address: pune

                          I am facing to login on onecognizent portal
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            vasavianna
                            Nov 5, 2021
                            Report
                            Copy

                            Date of incident -nov 3
                            I have uploaded the wrong affidavit file instead of connect one. I want to replace the file but there is no option to change, so please can I get access to replace the file.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              I
                              Indranil2021
                              from Kolkata, West Bengal
                              Nov 4, 2021
                              Report
                              Copy

                              I am unable to login in my cognizant onboarding portal as instructions given in the mail I follow the process but the home page is not showing any menus or icons, for the reference I have attached the screenshot below.
                              Please help me on this issue...
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                rahulsahni29
                                Nov 3, 2021
                                Report
                                Copy

                                My Cognizant Onboarding Portal is giving issue when I'm trying to Login, can you please help me in fixing the issue, I have followed the steps given in the document but the home page is not showing up any Icon, for the reference I have attached the Image below in this mail and I have tried to login from One Cognizant
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  V
                                  Vishnu0512K
                                  from Bengaluru, Karnataka
                                  Nov 3, 2021
                                  Report
                                  Copy

                                  Hi Team,

                                  I am Vishnu K. I have attended two rounds of technical interviews on Aug 2021 and got confirmation mail saying that I got selected and to submit the CIS form to proceed further, then I have submitted the CIS form with required details.

                                  Later on 9th september 2021, I got HR call and discussed about my package and prefer location, after that HR confirmed that they will release my offer letter in with in two weeks, but still I haven't got my offer letter and also no updates. I have even mailed them regarding any update but, no response.

                                  Please help me in getting the offer letter. (Screenshots attached)

                                  Thanks in advance.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Anjana K B
                                    from Palakkad, Kerala
                                    Nov 3, 2021
                                    Report
                                    Copy

                                    I had attended Technical Interview on 13th October and received a mail that I have cleared Interview on the same day. On the same day itself I shared the Candidate Information Sheet along with the required documents. After one week, on 20th October I received a call from HR department and as per the discussion I was supposed to get the offer letter within 3 to 4 days. It's been 2 weeks now, I have not received any confirmation or mails regarding the same. He is not picking my calls and no response to mails.
                                    View replies
                                    Hi anjana...my self Raj kishore, i'm from hyderabad. Here my situation is the same. i'm also waiting for my offer letter.
                                    mail to [protected]@cognizant.com and cc to the mail id's that you got the interview invitation...you'll get to know some sort of info.
                                    Also pls let me know if you got any update from cognizant.
                                    Tq
                                    Reply
                                    vickycse18's reply, Nov 24, 2021
                                    Hi Raj Kishore can you please give the mail id to check for offer? I didnt see the mail id as its showing as [protected].
                                    Helpful
                                    28 other people found this review helpful
                                    28 found this helpful
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      kusuma kokurla
                                      Nov 3, 2021
                                      Report
                                      Copy

                                      Request Id: 3fefc6a9-65c[protected]ad-df7548b4c200
                                      Correlation Id: 4ae3d422-5e84-44e1-a0ea-e[protected]
                                      Timestamp:[protected]T02:51:41Z
                                      Message: AADSTS90072: User account '[protected]@gmail.com' from identity provider 'live.com' does not exist in tenant 'Cognizant' and cannot access the application 'https://onecognizantexternal.cognizant.com'(ENT_onecognizantexternal_SAML_PROD) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account
                                      Helpful
                                      5 other people found this review helpful
                                      5 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        143shopping.com
                                        1
                                        (8)
                                        iOPEX technologies
                                        1
                                        (6)
                                        iGATE
                                        3.3
                                        (43)