[Resolved] Airtel — airtel postpaid cancellation | |
Hi, Around January i got a new airtel postpaid connection. They activated some 2g services without prior notice(i have sms proof of this activation) and started to bill from second month. After making several call to customer care, they are repeatably saying you activated it. My mobile is low end mobile, salora, which does not have any facility to use. I asked the proof o[censored]sing the 2G service, but they are not sending any proof. I lost the airtel mobile while travelling in a bus on march. At last i decide to pay all the amount and cancel the connection. After cancellation, i got some emails regarding cancellation. After some days an Airtel representative called me and felt sorry for whatever happens and he asked me to change to prepaid connection. Since after a long request, i change my mind to use prepaid. They not even send any representative and they are again sending the bill for this month for postpaid. I really don't want any body to take airtel connection, since i have travelled to releationship center for 4 to 5 times. i got hurt and I really not seen any worst service in any companies i used. i can send all proofs of email to you. Goverment should take necessary action against airtel for hurting customers. Can anybody help me to come out of airtel postpaid connection..... Mobile Number : [protected] Alternative mobile : [protected] Location : Chennai Thanks and Regards, Rajesh Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
4 Comments | |
Comments
AirTel — Cancellation of Postpaid mobile No
HiI have requested for cancellation of my number [protected] long back and toaday when I called airtel call center they informed me that the action has been taken on you request and your number is now cancelled and the request number was 38067520 but when I checked my online account I see the status of my account still as Active
Could you please resolve the issue and update about the status of my complaint.my alternate number [protected]
Regards,
Namaste Rajesh,
Further to our discussion dated 22 July 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.
We assure you that we are committed to resolving the issue to your satisfaction.
For any queries you may have you can also get in touch with us at airtel.[protected]@in.airtel.com
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Further to our discussion dated 22 July 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.
We assure you that we are committed to resolving the issue to your satisfaction.
For any queries you may have you can also get in touch with us at airtel.[protected]@in.airtel.com
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Rajesh,
We would like to inform you that your concern listed 22 July 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
We would like to inform you that your concern listed 22 July 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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Airtel — Regarding cancellation of Postpaid connection
I have already requested to cancel my postpaid connection on 3rd feb 2010, but no necessary action has been taken. Kindly look into the issue and help me resolving it as early as possible.my moblie no is [protected]
Kindly let me know if you need any further information