Airtel Complaints & Reviews

Bharti Telecom Services / Airtel Postpaid Connection — Telecom provider not refunding deposit

had a Airtel Post paid mobile service for about 5 years. Because of poor network connectivity I stopped using the services from airtel. Now they are not refunding the deposit which was paid for STD/ISD calling service. I have even given them the copy of the receipt I have for the same.

They promised to pay within 45 days, however it has been 4 over months.

AirTel — non refund of cheque

my cheque of RS850 HAS NOT BEEN refunded (REC NO 63036)by airtel since long against which i have done payment on 21-01-08.i have not recived my payment till now and i have done no. of complaints in this regads and some of the REF NO ARE 4551258, 4820642, ON 12MAR AND 19MAR respectevly. I WANT MY MONEY BACK WITH INTEREST FOR THIS UNDUE DELAY.

i had migrated my pre-paid sim to post paid...they told it will be activated ..but it has not yet ...i am tired of calling customer care ..they told it will be activated in 24 hrs.but 20 days are over ...

AirTel — Refund on Wrong Info Provided

Sir /Madam,
I have been a customer from 2008, There was a problem with my GPRS Connectivity
i lost 80 rs from my mobile a/c by four times. I rang up Airtel Customer Care One of their executive told me that there was a hacker Often using my Mobile A/c without my knowledge with Hacking my A/c.and they said pls stop Connecting Illegal site immediately and Format your Mobile and Memory card due to virus Affect. Then i formatted my Mobile and Memory Card with cost of 200 rs .
Then i rang up Airtel Customer Care and said i finished my Format the the Supervisor told me that there was a small info sharing on Customer executive so we ill Refund my Money from 2.55 pm by today, and they said that no need to format your mobile ...even i told about the Format Charges, But they never refund the amount of 200 Rupees.
Now i lost my 200 rs,
I would like to make complaints on Airtel.
and Tell me the Procedure for Making complaints
Thanking you Sir/Madam

Bharti Airtel — Wrong Information.

Dear sir,
Myself Ankush Arora, and i am using Airtel mobile phone no.[protected]. Airtel had giving us wrong information about the services. I had received a call from customer care regarding bill plan. And i wants to change my bill plan but they told me to call at 121 to change the plan. And they strickly told me your bill plan can be changed by today any time. But customer cares are saying that cannot be changed. They billed me on the same rent. they told me that will be changed on billing cycle. So the thing is they giving us wrong information for archive their target, but in between the end user has panalized.

Regards Ankush Arora

Bharti Airtel Ltd. — NON RECEIPT OF REFUND DEPOSIT AMOUNT FROM BHARTI AIRTEL

RE: NON RECEIPT OF REFUND DEPOSIT AMOUNT FROM BHARATI AIRTEL

D/Sir, Madam,

I have discontinued services of Postpaid connection and switched to Prepaid connection. I have cleared all dues towards postpaid bill. After all completing formalities when I submitted claim regarding refund of Deposit amount they are not entertained to refund me deposit amount despite all documents along with Deposit Receipt given to them also I forwarded all related documents to NODAL OFFICER, MUMBAI but he is also not giving proper feedback. Since once month I have been told that your case is forwarded to the concerned people.

This is once case and how many cases are pending with them that they are accumulated blood money of the customers and deliberately they are not ready to pay.

This should be enquired thoroughly and ask them to Refund money immly to whom whose refund money are pending with them not for me but all people living in INDIA.

I humbly request you to please look into the matter and instruct BHARATI AIRTEL to refund me deposit amount with interest at the earliest.

Thanks & regards,
BORSE UTTAM GAVNAJI
N-11, C-4/13/5 Gajanan Nagar
Hudco, Aurangabad - 431 003 (M.S.)
Mobile: +91 [protected], [protected]
Email: [protected]@hotmail.com

AirTel — non receipt of refund of deposit

Sir,
We had taken airtel postpaid connection initialy and then converted to prepaid on 29 september 2008.but we have not yet received deposit refund of postpaid connection.

AirTel — NON RECEIPT OF REFUND

NON RECIEPT OF REFUND DUE AGT MOBILE No. [protected]


PL BE INFORMED THAT I HAD GOT CHNAGED MY POSTPAID PLAN TO PREPAID ON[protected] AND PAID Rs.1155/- ON THE SAME DAY ON PROVISIONAL BASIS . AFTER THAT I RECEIVED MY FINAL BILL No[protected] DATED 07/01/2010 FOR Rs.481/24 ,SHOWING THE REFUND DUE TO ME OF Rs.673/76. THE REFUND DUE TO ME HAS NOT BEEN REFUNDED TO ME TILL DATE.


REQUEST TO PL LOOK INTO THE MATTER AND ARRANGE FOR THE REFUND OF Rs.673/76 AT THE EARLIST.

THANKS.
SURENDER KUMAR GUPTA
MOB No. [protected]

fraud e- mail to me as : -


REF: "VIDEOCON" DIRECT RECRUITMENT OFFER.

Your Resume has been selected for our new plant. The Company selected 62
candidates list for IT, Administration, Production, marketing and general
service
Departments, It is our pleasure to inform you that your Resume was
selected as
one of the 62 candidates shortlisted for the interview. The Company
VIDEOCON is a
brand name in Electronics manufacturing business in India, The Company
is
recruiting the candidates for our new plants in Delhi, Bangalore, Pune
and mumbai.

Your interview will be held at The Company Corporate office in New Delhi
on 11th of
Dec. 2010 at 11.30 AM, You will be pleased to know that the 62
candidates
selected will be given appointment, Meaning that your Application can
progress to
final stage. You will have come to the Company corporate office in New
Delhi. Your
offer letter with Air Ticket will be sent to you by courier before date
of interview. The
Company can offer you a salary with benefits frm 42, 000/- to 2, 00,
000/- P.M. +
(HRA + D.A + Conveyance and other Company benefits. The designation and
Job
Location will be fixed by Company HRD at the time of final process. You
have to
come with photo-copies of all required documents.

REQUIRED DOCUMENTS BY THE COMPANY HRD.
=====================================

1) Photo-copies of Qualification Documents.
2) Photo-copies of Experience Certificates (If any)
3) Photo-copies of Address Proof
4) Two Passport Size Photograph.

You have to deposit the (Cash) as an initial amount in favor of Company
HRD.
Department. for Rs. 10, 500/- ( Ten thousand five hundred rupees )
through any
[STATE BANK OF INDIA] Branch from your Home City to Company Senior HRD.
Account NO, which will be sent to you upon your response. This is a
refundable
interview security. Your offer letter with Air tickets will be sent to
your Home Address
by courier after receiving the confirmation of interview security
deposited in STATE
BANK OF INDIA. This Company will pay all the expenditure to you at the
time of
face-to-face meeting with you. The Job profile, salary offer, and date
-time of
interview will be mentioned in your offer letter. Your offer letter will
dispatch very
shortly after receiving your confirmation of cash deposited in STATE
BANK OF INDIA.

We wish you the best of luck for the subsequent and remaining stage.
The last
date of security deposited in bank 7th of Dec. 2010. You will have to
give the
information after deposit of the security amount in bank to the Company
HRD -
direct recruitment via email. Your Letter with supporting document will
be
dispatched same time by courier to your postal address after receipt of
security
deposit confirmation in bank. The interview process and arrangement
expenditure
will be paid by VIDEOCON. Lodging, traveling and local conveyance actual
will be
paid by VIDEOCON as per bills. The candidate has to deposit the initial
refundable
security as mentioned by HRD.

NB:You are advice to reconfirm your mailing address and phone number in
your
reply. However, 10, 000/- ( Ten thousand rupees ) will be the refundable
amount,
as 500 rupees will be deducted as bank charges for fund deposit.
However, if you
are been selected or not, still the amount will be refunded to you, as
the amount is
just to prove that you will be coming for the interview in order for us
not to run at
lost after sending you the air ticket and you don't show up on the day
of interview.

Wishing you the best of luck

Regards
Dr. Sanjit Kumar - (Executive - HRD)
Videocon Electronics India Ltd.
H.O. - 174, Videocon House,
G.K. Part ?1, Greater Kailash.



plz take a legal step again them

Bharti Airtel Limited — SENDING WRONG INFORMATION

Dear Sir / Madam,
This is to bring your attention that the Airtel, owned by Bharti Airtel Limited sent an sms to my mobile stating that my usage has gone beyond the limit of INR 2292.00. When I called the custome care they said it was a mistake and by default the same message has gone to thousands of people.
They are trying to cheat innocent people if they do not understand any technical jargons and with the English. People have lost money and they are not bothered. This is not the first time. May God the customers from the clutches of Airtel.
Madhanan Natarajan.

Airtel — Non receipt of Security Deposit Cheque

Sir,

I have closed my post paid mobile number [protected] in month of March 2011. But till date I have not received the security deposit from AIRTEL. I have been following up right from Call Center, Nodal and appellete on calls and mails. But till now I have not received any positive feedback only I got is the assurance from each executive at each level.

I require AIRTEL to be penalised for the delay, mental stress I have gone through due to this follow ups

I have closed my 2 cards in month of March'11 whose numbers are [protected] & [protected]. I have received the security deposit cheque for the first number but till date I have not received deposit check for the later number.

Each time I have to call up the Appellate desk for the solution and all revert the same that the "Address is short". I dont understand, the cheque of earlier number has been received on time on the same address then why is the 2nd cheque could not reach us. Even I have offer the appellate executive (Spoken with Shampy, Aman, Dikshita, Ruchika) that if you want I would go to nearby gallery to my place or work to get the cheque. Me been a customer is cooperating but you been Service Provider cannot provide a proper SERVICE.

It has already passed 6 months now that I am following for the cheque. As per TRAI, the maximum tenure to send back the security cheque is max 60 days, any delay in this needs to be penalized to the Service Provider.

Please let me know your futher course of action ASAP and now settle all the dues

Contact details (address and mobile phone number) has been mailed to your [protected]@in.airtel.com email id.

Bharti Airtel — Late receipt

AS PER THE DATE OF PAYMENT OF THE BILL, I PAID THE BILL BY CHEQUE BEFORE THE DUE DATE, BUT AIRTEL OFFICE DID NOT SEND THEIR CHEQUES TO THEIR BANKS SOONER SO THEY ARE CHARGING ME UNNECESSARY OF RS. 74. ITS NOT THE MATTER OF JUST RS. 74, BUT ABOUT WHY SHOULD I PAY THIS WHEN ITS THEIR MISTAKE?

Namaste Shiva,

Further to our discussion dated 09 June 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Shiva,

We would like to inform you that your concern listed 09 June 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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AirTel — Deduction of amount in my account.

Dear Sirs,

You have deducted the amount of Rs. 10.00 in my account without prior intimation, please ensure to me, why has this amount has been deducted, this deduction is any confusion, please return back of this amount in my account at the earliest for which we shall be grateful.

Thanking you in anticipation of your kind co-operation.

With Best Regards,
SONU VIDHAULIYA
MOB.: [protected]

AirTel — Deduction of amount from the main balance

R/sir,
I am shashikant. I am from yamuna nagar(Haryana). I am an Airtel prepaid Customer. Airtel had deducted Rs. 10/- from the main balance of my no. [protected] today (16/07/2010) for TADKA LIVE service, but I don’t have subscribed for this service. Airtel had started this service without my permission and deducted my balance Rs.10/- today at 1:30:00pm.

Two months ago, Airtel had deducted Rs.30, and that time they returned the balance by the help of Indian Consumer Complaints Forum.

I have also complained to Customer care, my complained no. is 216748.
So please take a suitable action on it.

Thank you.

SHASHI KANT
E-mail: [protected]@gmail.com
Mob. no. [protected]

AirTel — Regular deduction of account balance

I am fed up to contact customer care executive over phone. For the last 5 or 6 days Rs.5/- is regularly debited from my balance in the evening for NO rhyme & reason. I have no promotional offer activated in my system. This is deliberate and highly condemnable. Please in future donot force any promotional offer into my mobile, without my request.
My Mobile No:- [protected].

Dr. Parthasarathi Munsi.

Namaste Geetha,

This is to inform you that your concern listed on 09 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Geetha,

We would like to inform you that your concern listed 09 June 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Broadband — Breaking connections repeatedly

MY Telephone No is[protected] . MY Broadband Connections is 500+ but when I surfing the internet connections it repeatedly breaking the connections with in 10 or 15 minutes.

broadband cew connection — despite request broadband not installed

I am a mtnl connection holder.I requested insttallation of internet but for the last two months no insttallation of internet.My phone number is 22238326.
Two phone numbers given by area line man 20554585 and 22240013 are not picking up. Install the internet

Airtel Broadband — Security not return

In[protected] i pay 200 RS. as Refandable advance for connection of airtel broadband internet connection.
but till now neither they connect internet connection nor Refund may many.
I complened them by phone & go to office (airtel broadband office, Malviya Nager, Bhopal)But they don't replay & not back my money .
My bill no. is 271
Bill date is[protected].
My address is : A-49 Padmnabh Nager, Sangum Colony, Bhopal.

In[protected] i pay 200 RS. as Refundable advance for connection of airtel broadband internet connection.
But till now neither they connect internet connection nor Refund my many.
I complained them by phone & go to office (airtel broadband office, Malviya Nagar, Bhopal)But they don't reply & not back my money .
My bill no. is 271.
Bill date is[protected].
My address is : A-49 Padmnabh Nager, Sangum Colony, Bhopal.

AirTel — refund of internet subscription

Dear Sir,
I had on 25/04/09 mobile office - 500 plan but it was deactivated in the mix up of the things on 06/05/09 without
my concernt . For more details please my SMS date 09/05/09and 12/05/09 to 121(helpline) and E-mail to you on 30/05/09 may Iagain request you to refund
my dues
thanking you
Mohan singh
[protected]

Airtel Broadband — poor airtel service -phone internet dad

I have taken my connection in 1 week of and with all struggle, My phone number 43024543 I got the connection laid out and working . I have complain in airtel 14 th july & in complain no. 22003944 .your airtel sevice is very poor & your internet employe said this complain done maximum date 22 july .sir please take action and done care the my internet in short days .

Dear Sir,

I am zafar iqbal and i am using internet connection and landline phone of paln 599.My phone is dead and also internet connection is not running from three days. I was called to airtel person so many times but he didn't take the neccesarily action.I am facing to much problem.Please do solve my problem as soon as possible.

please call to my mobile no before sending your person.


The details are following.

LandLine No: [protected]
DSL UserID: [protected][protected]@airtelbroadband.in
Place: Lucknow
Address: E-1/160, Sector-B, Aliganj, Lucknow
Mobile: +91 [protected]--

Hi,

I have been trying to get in touch with the Airtel BB customer care in order to enquire about broadband. After making several calls at 4444121, all that I have got are assurances and request ids. A rep called up and told me that he would get back in touch after checking the feasibilty of the connection in my area. That was 4 days ago and I am still waiting for the call. Today, I called up again and was asked to wait for some more time!!

My request ids are : 32385939 and 22410606

Please let me know if I can expect anybody to call me up regarding this as I intend to get my connection done asap.

Regards,
Naushad Ahmed
Ph: [protected]

Airtel Broadband — cancellation amount refund

airtel broadbond serive very very worst and they don't have the trained employee and always their aim and target to seating all customer. The company is running for collecting money from lots of way only not for service oriented, they have collected money from me before 6 months after that there is no any respondy from their end. if you are not refunding my money within a week time then you are forcing me to go humenrights court.

by
R.K.Selvakumar
vvp nagar,
thattanchavady,
pondy,
[protected].

Airtel Broadband — cancelation of connection

i am arun chaudhary
my contact number is [protected]

airtel customer care persons are very irresponsible,they give only complaint number,they dont resolve my problem since one month.i went to airtel office many time for cancilation of my connection.they dont disconnect my connection,they send the bill of this period and this is useless for me to payeing the bill.

i have a airtel broadband connection which number is [protected].
i call to airtel customer care 4444121 on 22january 2010 for cancilation,then they give me complaint number 303994 ant told that in 7 working days my connection will be disconnected.but after 7 days my connection is still running then again i called to 4444121 then they again gave me a complaint number
[protected] and told in 7 days my connection will disconnected.but my connection is running till now.
i called to customer care many times 4444121
they gave me many complaint numbers
303994
[protected]
29178660
29417308
these are complaint number given by airtel customer care.but my problem is not resolved.

on 11 feb i called to airtel nodal office[protected] to mr Pramod,then he also told me that in 72 hours my rental will be closed and in next 7 days my connection is disconnected,but nothing is happen.
when today i called him then he told me that is not my work my work is only forwarding your request to customer care.

sir please resolve my problem as soon as possible,because i am paying unwanted bill to airtel.

Airtel — Non Cancellation of Broadband Service

Non Cancellation of Broadband

My Cancellation Request of 15 May was dis-honoured on a fradulent claim by Airtel that they had called me up on my Airtel Landline and I had agreed to keep my connection.
A lie and a fraud:
because
- i have no landline instrument, only a nos issued by Airtel for broadband use
-i left delhi on 17 May and am now in Goa

After repeated to & fro, i was forced to rush my driver with modem to Bharti Airtel office and even after the confirmation of cancellation last week, I was shocked to be told by 121 that my A/c is still active.

The verbal confirmation is never enough and they refuse to give email confirmation.

the customer empathy is missing

there is no one who picks up the nodal office phone, it clearly shows they are not bothered.
only auto emails are being generated.

by now, over the last 2 weeks, the company has issued me with 10 different cancellation nos, but NO ONE HAS CANCELLED MY A/c.

VINAY ARORA
[protected]

Airtel — No Refund on Airtel Broadband Connection Deposit

I am Mohammed Imran ( Mobile # [protected] ), resident of Medavakkam, Chennai for the past two years.

Five months ago, in interest of subscribing a broadband service from Airtel, I contacted Mr. Rahman ( Mobile # [protected]), a sales executive from Airtel Ltd, T.Nagar Branch, Chennai . Upon conducting initial connection feasibility check in our area along with Mr. Muthu Karuppan , (Manager of Mr. Rahman) on 20th March, 2010, they agreed to provide service. Out of the offers explained by them, I opted for the " ADVANCE RENTAL " scheme ( Scheme Code: 3011 ) and they collected Rs. 4500 /- towards advance rental for 6
months which includes zero installation charge.

On the payment, I am provided with subscibers enrollment form towards the payment and was informed that connection and activation would be done within a week.

After waiting for one week, I found that no action was taken from them to provide the connection. On continuous followups and calls for next few days after that , I have been told by Mr. Rahman that it is impossible for Airtel providing connection, since they have to dig the road to pull the cable to my home from other side of the road which costs more for them and denied to provide service as promised.

I was SHOCKED to hear this, as he along with his manager personally came to my home for investigation and confirmed the feasibility of connection.

Since I had no other way, I accepted for money refund and received Rs 3000/- on 06th April, 2010 on agreement to the fact that the remaining sum of Rs 1500/- would be returned back to me on another one week of time.

Again as usual, there was no updates from Mr. Rahman, and in order to get the remaining money, I did frequent followups with him. And most of the time me call was not picked/answered by him.

All of a sudden, one day, Mr. Rahman came back to me saying that " Airtel as corporate should not want to discourage the customers. So we are ready to provide connection to you which helps us to get further more connections from your area " and he asked me whether still I would like to go for connection. I accepted to this offer by putting up a deadline of 07th May, 2010 for him to provide connection and if he fails to provide it in the stipulated time, he should repay the outstanding Rs.1500/- to me.

Thats all, Mr. Rahman on behalf of Airtel, neither provided connection till now and nor refunded remaining amount.

Whenever, I call him to get the status, he never picks up the call and even if he picks up, he replies irresponsibly saying that he is out of office and can tell me the status only after checking in the system.

I am really tired and fed up with following up with these guys for obtaining a broadband connection. After this much struggle, I stand here as loser spending my money, time and peace.

Can you please understand the plea of this suffered customer and would try to arrange me for necessary compensation.

Attached the Subscriber's enrollment form for the reference.

Thanks,
Imran

Airtel broadband internet — For Cancellation of broadband Airtel internet

I am staying in noida.
This is regarding internet connection for the following credentials
was requested to cancel from june -28 th 2010..

Name Trimurthulu Amaradhi

Internet broadband number:[protected]

I made repeated requests to cancel internet connection from june-28 th
onwords. So far it was not cancelled in addition to that , they have
sent me monthly bill.

Why should i pay the bill without using it ?

I am leaving the room , I am moving to some other city . That is why I
requested to cancel the connection one month before.

Broad band internet connection :Airtel: cacellation request : 1110407 on 28th june 2010.


next request to cancel : 35683522 ,

next discussion related number: 423597

1151340
I mentioned only a few.

Please do some help to cancel broadband connection as well as not to pay the bill.
My phone mail id is [protected]@gmail.com

Advance thanks.


care.[protected]@airtel.in

2nd August 2010 /Today:[protected]

Airtel Broadband — TO CANCEL

CH1024223 IS MY CAF NUMBER FOR AIRTEL BROADBAND.
WANT TO CANCEL TE SERVICE IMM AND WANTS THE REFUND

AirTel — Cancellation of Broadband Connection

Hi,

I have raised a request to cancel by Broadband connection for Number[protected]. Cancellation/record No: 475997 on 21st April. However i was shocked to see that they have not cancelled my connection and have billed me till 4th May. I was contacted by various people till date regarding collection of the instrument. I have requested them to collect the same asap. I had spoken to Irshad during 1st week of May, Anthony – 14th May, Madhu – 20th May, Bala - 23rd May of Airtel. But today again i came to know that my number still is not cancelled and i get a new cancellation number. The customer service is pathetic and it takes 30 mts on an average to look into the details and complete the call. Hope they cancel the connection and charge me till 21st April.

Regards,
Kishore.

Airtel Broadband — connection not cancelled

Dear Customer,

Ref: Email dated[protected], regarding cancellation of airtel number [protected].

Thank you for writing to airtel and the opportunity to assist you.

We are truly disappointed to learn that you have decided to surrender your airtel number. You have been our esteemed customer and we would want you to be a continued member of the airtel family. We would be happy to address any of your concerns regarding this connection.

We would like to inform that your request has been registered with us with the reference number 1470328 and the same will be addressed within 7 working days.

Currently, there is an outstanding of Rs. 772/- in your account as per invoice dated 12/04/2011. The final bill will be generated on 12/05/2011.

Please be informed that as per process, the rental and services (outgoing and incoming) will be barred for the above mentioned connection end of 7th day from the cancellation request date.

The security deposit (if any) will be automatically adjusted towards outstanding balance on the account or refunded through cheque within 45 days from the date of permanent disconnection.

We value your association with us and hope that we get a chance to serve you again in future.



warm regards,

Babita B
customer care executive
bharti airtel limited



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[protected]Original Message[protected]
From: Utkarsh.[protected]@ge.com
To: [protected]@airtel.in
Cc:
Sent: 06/05/2011 04:27:35 PM
Subject: [protected]

Hi



This is my Acc. No.16070566. Last payment I did was on 2ndMay 2011 (Rec
no.5992204).

This is my last payment, as I am not using this broadband conection since
December 2010.

So kindly disconnected the connection



Thanks

Utkarsh

the bill is adding up, connection not cancelled, i said i dont want but they gave new plan, one of the other executive told me that i asked to change my plan, i dont want airtel broadband its useless and the people are worthless, cheaters, and fake

AirTel — cancellation of request regarding change of our broadband phone number

I requested to change my broadband phone number 4049306 to some other phone number.
i was told on 14th september , by your customer care representative that there are no charges for changing our number. They told me that my number will be changed by 16th september. but when i called cutomer care today(16th september) they told me that i have to incur charges of rupees 500 for changing my phone number.

And due to the previous wrong information provided by your customer care i want to cancel my request for changing my phone number.

From:- A.M.Bhatnagar
email i.d :- [protected]@yahoo.com

Namaste Bhavna,

This is to inform you that your concern listed on 09 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Bhavna,

Further to our discussion dated 09 June 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Bhavna,

We would like to inform you that your concern listed 09 June 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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I am holding airtel prepaid cell no [protected] since long time. Above cell no has charged with Rs 999=00 for life time validity very long back.After charging with Rs 999=00 if recharged for any amount, Iuse to get full talk time of recharged amount. On 10th of november I rechrged my cell with Rs 210=00 , but I got talk time only Rs50=00. Why sudden change in the recharged amount.I kindly request look into matter.

AirTel — Regarding Echarge

Let me bring to your notice that i am regualr user of your service(airtel, Mb. No.-[protected]), I Made a recharge of Rs 110 on 19th Oct 2008. I got Rs 10 as talk time and one year validity and remaining Rs 88 was not credited to my account witing 48 hours . Now already 6 days are over and no response was observed from your end. I repeatedly complained regarding the same to your office .do the needful as early as possible. credit my Rs 88 to my account.

AirTel — Regarding Recharge

I have purchage a SIM card of Airtel services, but I am using that in Andhra Pradesh, I tried to recharge with Rs.555 and again tried to recharge with Rs.333 But both are not successfull. Please tell me how recharge my Prepaid Number (witch is belongs to mumbai) in Andhra Pradesh.

sir my friend is using a airtel prepaid(karnataka), as he is travelling he asked me to recharge his account i am in (andhrapradesh), and wen i tried to recharge his account for 100rs its giving a message as recharge unsuccessful why is this happening pls help me soon

From

b.selvam
My mobile number is [protected]
Pattalam - Chennai - 12

Sub:- wrongly easy recharged ( airtel )

Ref :- mr.karthi from Apollo Chennai
Dealer wrongly easy recharged for booster to topep pack
For RS:- 95.00 to RS:- 97.00 on 14/01/09 so now
Not working incoming and outgoing as on 14/01/09 still
Actual RS:- 75.00 balance in my mobile
Again05/02/09 we pay rs:-48.00 but not recertify my problem
And he is not respond answer
Actual dealer say to me on 13/02/09 for wrong easy recharge one month
Valued so now 14/02/09 but not active my line please check
Not active again same dealer MR.rakesh say to me RS:-250.00 u can recharge
Next again RS:-48.00 life time incoming pack
Note:- don’t send auto reply please rectify my problem
Already we contact 121, 198, [protected], [protected] and other
Land line santhom office number but not rectify my problem so
Please refund my other airtel mobile number
And again I am going so many days tack to mr.rakesh not respond answer
And We tack to this customer care office not help me
Mr. Mohamed we tack but helpless our mobile number is
[protected] we Tack At 2:10 pm to 2:25

My mobile old balance RS 75.00
First time recharge RS 97.00
Second time recharge RS 48.00
Total RS 220.00
Pl. Refund me my another mobile number
[protected]

Dealer name – mr.rakesh mobile number - [protected]
Pattalam – Chennai - 12

As soon as do

Tq

b.selvam

quick

hii,
I am using Airtel prepaid no. [protected] since july, 2008. I have never gone through special kinds of schemes or offers as i was not in need.
First time in this month i thought to go through a scheme and i was cheated blindly.
I recieved a msg from Airtel saying to recharge my no. by 19 rs to reduce call rates to 30/p for a month
It was activated for a day and after then it was gone.
I called Customer Care thrice and no one gave me a positive response and they disconnected my call thrice and now i cannot even connect my call to Airtel CCE.
It is not the matter of 19/rs.Matter is how they are fooling and the kind of service that Airtel is providing.
They have n no. of excuses to escape from there things...
I know that most of the people would not be aware about the services Airtel is providing and fooling customers so I will be taking out this complaint in newspaper (HT) on sunday.
Plz read and make other people aware too.
Guyz & galz u can trust govt service in this regard as they can assist complaints if any.

balance

I am having airtel prepaid cell no [protected] since 2005.My cell no has charged with Rs 99 for life time validity on 27th june 2009. After charging with Rs 99, as per airtel offer i was supposed to get full talk time of recharged amount less service tax, but i got only Rs. 10. Why sudden change in the recharged amount.??
i have also contacted customer care but couldn't get a satisfactory response so, I kindly request to look into the matter and reply as soon as possible...
Gaurav Pruthi
[protected]

I had done a E-recharge on 15th july 09 at 10.10 AM on my cel no [protected] (Mumbai Airtel), with transaction ID[protected] for 49 rs...i neither received a validity nor an talk-time...it was just a waste of recharge for which i want my money back...hope to get it soon..thanks

sir,
i received a message from airtel as stated below:-
Now on RC 42 get Rs. 38 talktime (extra Rs. 28 in 48 hrs). All incoming calls & calls to airtel in roaming @60p/min, others @80p/min. Call local @40p/min, STD 50p/min. Validity 3 years.

but i got only Rs. 38 (Rs. 10 on spot and Rs. 28) and but i still haven't got extra Rs. 28 till today.
When i called to customer care, they told me that on this recharge only Rs. 38 would be given. They are playing with the language to fool the public. Also they told me that in the message at the last Rs. 10 at the spot is also return but it is not written in the message i have received.
Please take action in regard.

AIRTEL DIGITAL TV — Recharge

dear sir
main[protected] ko 100 rupees ka recharge kiya tha. and mere mobile main message aya ke your recharge is sucsessful. or aaj messge aaya he ke your balacne is Rs- 1.20
dear sir mere problem ko solf kari turant

Airtel DTH — Regarding recharge

Myself Devinder Kumar having DTH A/C id no - [protected] have recharged my a/c through net banking ( IOB Bank ) on date 03.11.10 at 08:15 Hrs. The amount 1400 Rs. was deducted from my Bank a/c and my transaction reference no is 768149.

But my DTH a/c is still showing old balance ,1400 Rs. have not been added to my DTH Account .

I have already register my complain through airtel call centre on 03.11.10 ( complain no[protected], but nothing is being done. As, already two days have been passed , please resolve the matter at earliest.

AIRTEL DIGITAL TV — regarding Airtel digital tv

Dear Sir,

Reg: Regarding Airtel Connection, Customer ID [protected], STB ID [protected], View Card No. [protected] in the name Dr. irwin kumar Garg installed on 3/05/2010

In above reference i got the airtel digital TV installed on 3/05/2010 under package scheme of Rs 160/month but I am really sorry to mention that every time the package period recedes by 10 days and the message flashes on TV to make the payments every month 10 days in advance.

kindly review the case and let me know as the package for Rs 160/- is for one month then why the message flashes on TV 10 days prior to the given date and finally the display stopped. As per terms and condition the subscription paid is for full one month that is for 30 days then why this is happening. i.e to say why every month 10 days are substracted and display is discontinue

kindly investigate the matter and let me know.

thanking you
Dr. Irwin Garg
[protected]@gmail.com

I have recharge my mobile no [protected] on[protected] at 11.40am vide trans. ID no[protected] for rs. 200.00 only but it is sorry to say that still I have not received the talk value of rs 200/-. please do the needful at the earliest so that I avail the value of my hard earned money.

Thanks

SHANKAR SINGH

[protected]

Namaste Ajay,

This is to inform you that your concern listed on 09 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Ajay,

We would like to inform you that your concern listed 09 June 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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AirTel — Services not started

My name is Surya Prakash Mishra from Malad (East) Mumbai.
I have Switch My Connectoin on 24th of March from Postpaid to Prepaid. I have clear all the Amounts to Malad Airtel Gallery puchase a new card of same number of 100/Rs. on same day & submitted all the necessary documents.I have visited more then 5 times their .Every time they are giving different excuse.your service will get started today evening from 4 days.
Plz help me out to start my service.

I have taken airtel connection 2 week back after some time they bared my service . I need my service to be release i am facing lots of problem because of this . I am doing night shift so you can undersatnd mobile is so much important for me at that time .

My no That to be Activated[protected]postpaid)
And my current no that is prepaid[protected]

Airtel DTH — dth connection not provided

I had bought lg lcd tv in 12november 2009 with scheme of free dth airtel connection.but dth connection not provided yet.I have sent all the necessary documents and demand draft of 199 Rs/- for FREE Airtel DTH connection on 18th Nov. But there is no contact from your side for same.(id provided by Nidhi Gupta" <[protected]@solutions-intg.com> 2706)

So please arrange the Free DTH connection of Airtel with 3 moths subscriptions asap.

My unique registration or customer identification number is
DTHAHME16110944.

and contact no is [protected] email address ([protected]@yahoo.com)

AirTel — non connection of DTH

To,
Airtel
The Area Manager,
Customer Care Office,
DTH SERVICE,

Sir,

Sub: Complaint regarding non connection of DTH connection.

I have to state that the unproffessional way in which the service is being provided in NABARD NAGAR, THAKUR COMPLEX KANDIVALI EAST, MUMBAI- 400101. My consumer id is [protected]. My previous complaint id: 3087444. The Government Department like working is highly undesirable. I would in future advise not to tkae connections from the provider.



Cannot Thank you. Extremely Unhappy with such a poor service. Your call center keeps on delaying the date of connection. Today they have given date for 22 June 2010. Earlier time was given for 17 June 2010.


Yours faithfully,


(Ajanta Khaklari).

Airtel DTH — Recharge

I have recharge my account for Rs 1057 after 2 days my account balance is -9 (negative).I have conformed 3 times with customer care officer. and after the conformation i have recharged my account.

Airtel DTH Recharge — recharge

I have paid by credit card Rs. 301/- for cable DTH TV renewal for Account No. [protected]. The order No. is 35338423. But still it is credit and
the connection is disconnected. Pl. check.

AIRTEL TV — recharge amount does not get

Dear Sir, I recharge my self in 8th of this month, but now tow days between this though my TV connection does not get.
ID no-[protected]
RMN-[protected]

Namaste Anil,

This is to inform you that your concern listed on 09 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Namaste Anil,

This is to inform you that your concern listed 09 June 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Anil,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Bharti Airtel — no rectification on complaints

dear sir,

i am using Airtel serice with no. [protected] using since 4 years. but since last 8 months i am facing tremendous problem on call drop & poor network coverage, i had filed complains with 121 (toll free no) and writen complains also on their customer care department. but they are promising to upgrade their new sites within 2 to 3 months. but the promise is never fulfilled till date still the statement remains the same. i am facing tremendous business loss.

i have already given an offer to keep an repeater in my premises and ready to pay for the same. but they are not ready for the same.
please guide me for the same.
{ below give is the mail with our conversation }

--{Dear Mr. Jignesh,

Your arguments are true on your side. But I am facing this problem since last 6 to 8 months. But there is no rectification for this problem. I am facing a business problem due to such kind of call drops & poor coverage.
I sincerely request you to place an repeater in my premises, and I am ready to pay the charges also.

My humble request to you, kindly give me the solution within 5 days from today. Else have to search for some better option in service provider.
Am also forwarding this mail to consumer department.

Rgds
Gaurav Chauhan
Up Man Placements.
[protected]

-----Original Message-----
From: [protected]@airtelindia.com [mailto:[protected]@airtelindia.com]
Sent: Wednesday, January 02, 2008 3:36 PM
To: [protected]@upman.in
Subject: Regarding your Airtel Mobile Number [protected] [REF:[protected]]

Dear Mr. Chauhan,

Thank you for writing to Airtel.

You had expressed concern over the network coverage for your Airtel number [protected]. We understand your concern and will work towards resolving the same.

We are continuously working towards upgrading our network to ensure that the coverage is as extensive as possible.

As per our previous mail, we wish to inform you that despite our best efforts there are times when it becomes very difficult to define the exact range of the coverage. We regret to inform you that we would be unable to immediately improve the indoor coverage in your area.

However as per the service request number 15017478, we would like to assure you that our network team is working on improving the services by planning cell sites, throughout the city. The installation of such cell sites would help to improve the radio wave frequency for both indoor and outdoor coverage. The benefits of the same will be perceptible in approximately, two to three months. We request your co-operation till such time.

We truly believe that our accomplishments lie in meeting with your requirements. In an attempt to make this happen, your feedback has always played an important role in giving us a direction for enhancing your experience of being with us. Your response serves as a measuring tool, which adds value to our relationship, which is continual and long lasting.

We take pride in enchanting our customers with our responsive and friendly approach. On rare occasions such as the one experienced by you, we fully recognize the shortcoming and take the responsibility to provide you with a personalized service.

For further assistance, mail us at [protected]@airtelindia.com or SMS to 121.

We value your association with Airtel.

Regards,

Jignesh Patel
Customer Support Service
Airtel

---- Original Message ----
Complain regarding call drop & poor network coverage.
Dear concern,

?As per the discussion with CC person detailed under. Would like to install
an Repeater in my premises. Ready to pay the charges for the same.

M facing the problem of call drop & poor network coverage since last 6
months, but there is no resolution from your side. Would request you to
provide an repeater in my place. If you are not able to do so, let me know
asap.
Waiting for your positive response.

Had an discussion with Ms. Poonam khuswaha on 2nd Jan 2007 at Time: 13:25.

Warm Regards,
Gaurav Chauhan
Up Man Placements,
Office no: 5&6, 7th floor,
'A' wing, Pramukh Swami Arcade,
Malaviya Chowk, RAJKOT.
C: +[protected]
}----

Dear Sir,

i have vsat of bharti comtel and i aplied for surrender my vsat since 11 month but till today there is no response from them.plz help me to surrender my vsat to bharti. i dont want to use any more due to need not.

thanks

Regarding
Anil kumar mehta
m. [protected]

Airtel Postpaid — about wrong billing

Hello,
My mob.no.is [protected]
My current outstanding bill is Rs555. I dont know how it is.
One day before my completion of month for billing i found i have only Rs 125 as a unbilled.So please tell me how it will possible i have outstanding that much of bill

my mobile no.[protected].In current bill I noticed uncalled number have been charged in my bill. I hope even in last bill also the same thing might have happened. But I have to check. Kindly send me the bills copy (for the last two bills) to my above e mail id. Presently I am not in a position to clear the due. Hence I request you to send me hard copy by post immediately.

Airtel Postpaid Mobile — connection dissconected even after making payment on time

Sir
i am using my airtel postpaid mobile([protected]) for last 3 yrs .
the bill for january 2008 amt rs 900 with due date of 21 feb 2008 has been paid by me 300 trough credit card & 600 through cheque no 985540 syndicate bank theamount has been collected by airtel on 3rd march 2008 from my bank but they r still saying that i have not made my payment and now my no is dissconeected for last 10 days i have even fax, emailed & physically submitted the copy of bank statement and they are not yet reactivating my no moreover i have also paid 1900rs on 21st march for my feb bill and advance rental plz help me

i agree with this i have also faced this prob

Airtel post-paid — Extra Charges

Without my permission Airtel FM service has been activated on my number, for which I am paying a rental of Rs.30.00 from last 4 months. While calling for this complain diffrent answers are given by different executives. Out of my total bill 40% are the charges which are charged for different services.

Airtel Postpaid Mobile — bill related and cutomer care

Customer care sevices hv become extremely poor in the past few months. Despite several attempts one is not able to speak to customer care and if you do get thru they are not able to help at all. I requested to the customer care executive to deactivate my IR around 21 st July and sent an sms also to 121 to this effect but it is still active and when I sms to deactivate it I receive a message saying this service is not available on Prepaid mobiles currently. My connection has always been postpaid. Suddenly I get to know it may be registered as a prepaid. Signal is so weak that I am not able to use it properly and I had to use other service providers' services. Bill plan activated is 444 with 444 minutes of local and std mobile calls free but bill says only 75 minutes of local mobile calls free. Will somebody take notice and will somebody take care and help the consumers?

Thanks

Bharti Airtel — No rectification of extra charges levied

I am Susmita Chakraborty. I was holding a bharti Airtel connection with number [protected] for the period of August 2006 - March 2008. I was holding the 1100 advance rental plan. When I renewed the plan on January 2008, they charged me with the advance rent of 1100 for that month. The next month they came up with an extra 1200/- added in the bill. When repeatedly enquired they claimed that the money is charged as the bill of January 2007(one year back !!!) as they had updated the system after one year and they discovered thta I had not paid the sum one year back.

This is really rediculous as I always pay the bill on time. And it sounds illogical also that they did not charge me for any usage on the very same month, but after 1 year !!!

I had asked for a adjustment of the amount, but it was not done. So, I did not pay for the extra sum and left the connection after paying the usage of that month.

Now they are telling me that they are taking legal action against me for not paying the bill of 1200/- ...but I think I need to take some action against them for all this harassment.

Airtel Postpaid Mobile — Airtel Bloating mobile bills.. customer care sucks

Complaint #18808828.

I have been having problems with airtel mobile voice quality, i can't hear the person at the other end when i make a call & i hear only distortion noice but not the voice at the other end and the same happens when the other person calls me.. this was happening for last 3 months and once in a while i use to get through.. and all the other times though the call was completed i had to keep shouting hello heloo.. & hang up in vein.. irrespective of the place, city i was, as i spend my weekends in chennai as my wife has delivered a baby recently.. & you know how important it is to stay connected at these times.. in the beginning i assumed it was my phone problem i switched 3 new phones same problem 2 nokia & 1 samsung it didnt help later i got a new sim, that didnt solve the problem too, thats when i guessed its problem from airtel.. and on october 15th i raised this complaint #18808828
No resolution has been provided till date, its been more than 2 weeks, though the turn around time was 2days, only a compensation of 300rs discount by the manager sarla, was done that too it would reflect in my next month's bill it seems.. hopefully, i hav no clue of whats happening at the airtel end.. however the calls get charged for which i havent made use of.. & every incoming call.. i end up calling them back.. from my landline.. which is again airtel.. thus i'm in soup were.. i'm getting no resolution from airtel.. & simply paying for wat i havent used.. no wonder bharti ceo's all over media talking about the huge quarterly profits he has made.. this is how ter buisness model works.. jus milk the customers who fall in airtel loop.. somebody save indian consumers.. who are taken fr ride even by big players like airtel

Airtel — excess service charges charged

i have a prepaid lifetime connection of airtel from many years. today i went to airtal showroom at sahara mall mg road gurgaon, the office was closed and there was nobody there. airtel has installed a automated billing machine there, i deposited rs. 200/ to get top up in my phone, and i recieved only rs. 103/ talk time . WHY . I then called at customer care at 8.30pm [ although it is very very difficult to get an executive on 121]AND MOREOVER AS OTHERS SAY CUSTOMER CARE IS A BIG WASTE OF TIME] i had similar experiense .
I talked ot one officer named MR. ASHVANI [ NOT GOT SATISFIED ] HE TRANSFERED ME TO MR PIYUESH. who had no manners, doesnt know how to deal with customer, his RUDE behaviour as if i was asking him for money from his pocket . any ways he angin transfered my call to his senior MR. SACHIN, you know what both of them told me that had i recharged for rs. 198/, i would have got talktime for rs 180 / or something like tha . and since i paid rs.200/ i got rs.103 / -----what is this policy -- he told me tha this is immetrial weather you are lifetime or a regular customer.
sir being a lifetime connection clint why should one pay rs.97 / as service charge and tax.
THERE IS NO BOBY TO LISTEN TO CUSTOMER IN AIR TEL .--------AND THIS PRACTICE OF MINTING MONEY IS ABSURD.
DR. UMESH NIGAM
[protected] date[protected]

Airtel Postpaid Mobile — call charges rate (STD)

Billing @1.50/- per STD Call but before connection offer rate @1/- STD.

AirTel — auto debit of charges without usage

I m using airtel prepaid sim. I have given request not to send service messages to my number in Oct-07. I have received a service message on 01-Nov-08 which reduced INR 50 from my account. I called customer care on 02-Nov-2008 at 12.20 and he replied that it was my mistake. I really fed up with that answer. Can i get the amount back?

-Sakthivel Murugan S

The mobile bill of November-2008 yet not received on my mailing address and last date of payment was[protected].I contacted two three time to send another bill but customer care didn sent the bill.

Arvind Gulhane
[protected]

Airtel Postpaid Mobile — Airtel blocked numbers and customer care officers created fraud

Dear Sir,
From around the mid of Nov 2008, my wife and I realized we were not able to make calls to each other. We thought it was a normal network issue, but on 8th of Dec 08, I raised the complaint with Airtel Customer Care facility on phone. We hold a plan where in we are given 600 minutes of mobile to mobile local calls free. Out of this, we use the major chunk between the two o[censored]s.
After 8th of Dec, I had make hundreds of calls to Customer Care with no reply from them, even they did not call me back whenever they promised. They created new complaint every time I called them, deleitng the old complaint to reduce the life of the complaint. Meanwhile, the calls problem continued, with occasional success during late night and early morning hours.
I can share the e-mails exchanged between them and me which can prove that the blocking was a deliberate fraud and not a technical problem.
They unblocked one side in late Decemebr even till Sunday 11th of Jan, my wife is not able to make calls during important hours of the day. I am not using the number since Monday 12th Jan 2009.

Please help.
Thanks,
Hrishikesh Deshpande

Changed to plan (GPRS 299 with 200MB Free @ 15ps 50KB - A but the bill was sent wiht GPRS - Kbytes ----- VOlume 51891 Amount 356.10 & Discounts -335.10 when we have 200MB Free @ 15ps why do we have this additional charges again ?

rental charges — rectify of the rental charges

My mobile no.[protected] lifetime prepaid connection, they deducted monthly rental 30rs per month rental. life time all outgoing calls charges 1 rupee per local.
how to avoid the monthly rental for Rs.30/-?
pleas give me advise?

v.sampathkumar
[protected]

Dear Sir,
I have got a post paid connection one week before and selected plan of Rs 249/-In which 350 min will be free every month and call rate was 0.30 paise per min and on landline 0.50 paise per min and my connection have activated on next day of connection but after two-three days my out-going call have bared by you when i try to make a call it giving msg that you have not paid due payment and for that contact our customer care no. [protected].when i tried this number and at the first i hve listen lot advertisement of your company but when i selected option of 9 to contact with your customer then every times call was lost.But i am really suprised this type of service you are providing me.But at last i connected with customer care officer on 28.01.09 he infomred me my services was disconnected due to nagative of my address.when i confirmed again my address, then he assured my my services will be re started by one hour.Then my service have started on 28.01.09.But again on 29.01.09 by evening my services was again barred.what happened ? i can't understand.
Secondly i recd a call from customer care that a person asking my complete address then i informed hime even landmark of my house but in the evening when i try to make out going call it again giving msg for due payment.

please solve my problem other i have no option to withdraw of this connection.

pramod kumar
[protected]
.
.

Please help.
Thanks,
Hrishikesh Deshpande

Airtel Mobile Services — Regarding Extra Charges in the Bill

Sir,
I'm Using the Airtel Mobile Service and my Cell No. is[protected]
My Potal Address is Ram Bau, F-46, Mahesh Marg, C-scheme, Near Solution Ent. Jaipur, Rajasthan-302001
Sir from last 2 month i'm facing the problem regarding my bill.
I have problem in the column of Value added services in SMS others. from last two bills i have charged extra for this and i don't use the serives (like text base services and downloading, but i didn';t use) . and many time i call 121 services for that but no proper feedback and no solution still i receive. even in January when i call 121 regarding this problem they said to wave of the amount but again in Feb i charged extra in Value added services
Kindly look into the matter
regards
AJAY

Airtel post paid mobile — BAD SERVICE AND MISGUIDANCE

DEAR SIR

I WAS TAKEN A POST PAID CONNECTION FROM AIRTEL MY NO IS [protected] . I WAS USING NOKIA HAND SET . MY SETS DISPLAY IS NOT QUITE BETTER SO I WAS TAKEN A NEW SONY ERICSSON SET IN WHICH MY SIM WAS NOT WORKING. WHEN I GON TO VINAYAK INDIA MULTIFARIOUS SERVICES PVT LTD B 68 A SEC - C MAHANAGAR LKO MADAM SANDHYA TOLD ME THAT AIRTEL SIM IS NOT FOR SONY ERICSON SET THERE IS SOME PRROBLEM IN SONY SET BUT WHEN I TOLD HER THAT OTHER AIRTEL SIM IS WORKING IN MY SONY SET . SHE SAID OK I THINK YOUR SIM IS DAMAGED . I ASK HER HOW IT IS POSSIBLE MY SIM IS JUST TWO MONTHS OLD SHE SAID I DONT KNOW ANYTHING ABOUT THIS. HER FRIEND ISSUED ME A NEW SIM AFTER CHARGING RS 75 WHICH WAS INACTIVE. SHE PROMISED ME THAT YOUR SIM IS WORKS AFTER MININUM 4 OR MAX 24 HRS. AFTER 28 HRS WHEN MY SIM IS NOT WORKING I WENT AGAIN TO HER SHE SAYS I DONT KNOW ANY THING ITS MIGHT POSSSIBLE DUE TO SERVER PROBLEM. SHE SAYS ANOTHER WAIT FOR 4 HRS . WHAT IS THIS ?

ITS VERY BAD ATTITUDE AND IT IS MIS GUIDING CUSTOMER THAT AIRTEL SIM IS NOT WORKING IN SONY ERRICSON SET?
HOW CAN A PERSON MIS GUIDE ANY COMPANYS PRODUCT?
INSTEAD OF SOLVING YOUR CUSTOMERS PROBLEM HOW CAN YOU MISGUIDE HIM?
THANKS

Hi
I am Dinesh working in IBM india PVT ltd .My mobile no is [protected].
I have submitted for IB16 corporate plan .But Airtel has been activated I-16 plan
so I couldnot get benefit of corporate planes .Please Activate my plan as IB-16.

Regards
Dinesh Tarte

Airtel Postpaid Mobile — invalid plan activated

Hi
I am Dinesh working in IBM india PVT ltd .My mobile no is [protected].
I have submitted for IB16 corporate plan .But Airtel has been activated I-16 plan
so I couldnot get benefit of corporate planes .Please Activate my plan as IB-16.

Regards
Dinesh Tarte

Airtel - Mobile Service — harrassment of customer

ref mobil# [protected] .

i have chased airtel for the last one and half months for transfer of the above mentioned corporate mobile# as a personal number to my name as i left the corporate-organisation .
i was asked to submit following documents to any airtel outlet and i submitted in mid march 2009:
1. transfer form
2. hand written application request from my side
3. NOC from Spicejet Ltd.
4. Copy of PAN Card
5. Copy of Driving Licence ( photo ID)

10 days later i c alled to check and they told me nothing is receicved at their end and i got furious and wrote a complaint to [protected]@airtel.in - very serious letter i wrote to them and within 48 hrs i got 3 calls from three different offices of airtel confirming everything is now recvd and transfer has happened and the profusely apologised for the inconvenience .

today on 21 april my outgoing call facility is barred as they once again say my documents are not submitted. i have written a complaint again to them ...i am conitnuing to pay rental on a post-paid mobile which as and when the airtel wants barrs service facilities for no reason ...they have a huge confusion within their organisation and for any internal problem hold the customer at randsom .
it has been almost 2 months and still trying to get a basic service from airtel for which i pay for .

i seek
1. waive of 2 months rental -due to harrassment and facilities stopped on my mobile for no reason
2. immediate unbarring of outgoing facility
3. compensation for harrassment

rgds shraboni mitra
d-735 c.r.park
new delhi
mob [protected]

Airtel donot have range today since morning at Senapati Bapat Road in Pune.
Kindly do the needful

Airtel Postpaid Mobile — Not closing my number

I have made a request on 3rd of Aug 2009 to close my airtel postpaid no-[protected](Bangalore reference no[protected] saying that we will proceed till 13th of Aug).Then I got 6-7 call from airtel with so many plans then I agreed to change number within 24 hours automatically after sending sums to 222, i did the same on 6th Aug but did not get any response. I between I gave a lot of call to customer care and got reply that your no is suspended & will be closed on till 13th of August.

On 13th Aug I gave a call to airtel customer care then they told that we will confirm you by 25th of Aegis told them send me the outstanding full & final bill I will pay immediately but they are not doing the same.

Today on 14th Aug I again gave a call to airtel customer care to provide me outstanding bill till 5PM today after closing my no else I won’t pay they replied that they can’t proceed before 25th of Aug with reference no-F[protected]. Due to my personal issue I want to close the number after paying my remaining amount but I got mentally disturbed by airtel postpaid people.

we are purchase your airtel mobile postpaid simno [protected] .in pune.
this time says my plan is Bharat forge company coorporate plane.
monthly rental-199 -
outgoing-30paise
free min-200min
free sms-200

but when purchase this card then not get 200min free per month and not get free sms.
but my other number get this plan number is [protected] .this is coorporate same plan .
why get no discount in my number [protected].
plese check details there fore my bill pending .
please suggest me.what i can do for my pending bill.
i follow up in 3 months not help me.

please contact my number [protected].

Airtel Postpaid — additional pack charged without the information

DEAR SIR
Mobile no. is [protected].
this no is being used by my father for last 4 years. many of the times we faced d problem dat ur aIrtel telly callers disturb us unnecceserily to tke additional packs. recently, in may they added a pack of
rs.299 in viz 1000 a-a calls are facilitated without our prior approval.one [censored]r telly caller commited my father dat nothing will be charged to us 4 those 1000 a-a calls. even though we made d payment. i then cancelled dat plan. bt again 2 months later i found dat same add on charges off rs.299 is being chargd. we were using 3 airtel nos bt due to ur over charging to customers and coz of your misleading telly callers we had to stop 1 of our nos.
we hve nt made d payment na vl pay d bill after solving our this problem.
thanking you.
sign of : NIDHI JAIN

Airtel — Complaints are not handeled properly

Hi,
I was subscribed to hello tune service. I have selected one kannada song. But some times callers are getting randomly some dialogues of hindi movie. I have lodged complaint against it for 2 times. They told,it will be corrected in 2 days. But still that pb was there. Then I unsubscribed to that service.

Dear Customer care,

I have paid all due amount before given the request to disconnect the connection in june 2008. Airtel also given me some request no. but now is time gone about 18Months. I thinks no matter will be in future. But you have given Rs.557 bill to ICICI bank for pay the amount. While payment was clearing by auto credit card option so why you do too late for any extra amount is remaining to me. I paid all amount but you extra charges. i was not using the no [protected] from june 14th 2008. for cut of connection i given the request to airtel but they did not cut the connection imediately and after long time (18 Months) you given the bill to my bank credit card acount (ICICI bank).

Please clerify me why you have not the connection as soon as possible and why these money Rs.557 you charges and so lete you have given this bill to my credit card bank. after 18 months.

Regards

Rajesh Singh Tomar
[protected]

Airtel Postpaid Mobile — Service issue, Network issue

Dear Sir,
i am using two numbers of airtel post paid mobile in Andhra Pradesh form last 3 years and i am facing lot of network problems from august 1st 2008 i have complaied airtel customer care by means of mail
calling to customer care in 121 on Phone, visited ARC (Airtel Relationship Centers) spoken to nodel officer,
nobody is ready to take action and saying that only Rs10,000 bill paying priority customers will get service and they are not ready to do any favor to me and now when i went to the airtel head office they are saying that airtel will not any assurance for network issue after one year

with regards
satyananda raju
[protected]
[protected]
lig 317 kphb colony
kukatpally hyderbad 500072
andhrapradesh

i want to know, incoming roming sms charges of kenya (nairobi)but i did not getting, i tryed no of time

Airtel mobile connection — Unnecessary Harreshment by Airtel for charges anythings

Dear All Conerned,

Regret to inform you that for the last 4-5 months Airtel company was charging anythings charges on my mobile.........without any consent.....and for the services which i had never used or applied for.

Few days back I requested atlest 5 times to different-different customer represetatives to discontinue the unnecessary services which i had never applied for.

Today on 04-10-09 also i had got a SMS from 54321 at 10:21:26 describing that WeeklySub Subscription service from Airtel have been renewed on my Mobile Connection and I have been charges for Rs.20/- in lieu of that.

AGAIN REQUEST YOU TO KINDLY DO NOT HARRASH YOUR CUSOMTER FOR CHARGING ANYTHING...............
AND ALSO DEDUCT/ADJUST THE WRONG CHARGES TAKEN BY AIRTEL COMPANY FOR THE LAST 4-5 MONTHS .


THANKING YOU,

VIRENDRA KUMAR VATS
1506/17, C-3, MAKSUDABAD COLONY,
NAJAFGARH, NEW DELHI - 110043
PHONE:[protected]
MOBILE: [protected]

Airtel India — no proper response on a new postpaid connection

Dear Sir/ Madam,
I Sameer Patil was a regular user of Airtel No.[protected] in the name of Automotive Manufacturers Pvt. Ltd. Nashik. The said company switched over their plan from Airtel To Vadafone in the month of May 2009. After that I individually applied for the new connection with the same no. but got a perly that the connection cannot be given unless a NOC is obtained from the previous user or 2 months of time needs to be given to issue the same no. Sir here I would like to inform you that inspite of consistant followup with the TSm and the regional head there has not been any response from any of the company official as yet. So you are kindly requested to look into the matter and help me in getting the desired phone no.

Thanks and regards

Sameer Patil
[protected]

Airtel mobile connection — Excess charges in post paid bill-reg

I have taken connection under plan-199Onam Special CUG.
Under this scheme you offered the plan bill charges is Rs.199 only.But from January 2009 onwards in my Bill it is seen that an amount of Rs.49/- is charged under "Any STD @Rs.1/-Minute for Rs.49/- In total it is seen that my bill charges is Rs,248/-
I am to inform that I have not requested any facility under "Any STD @Rs.1/MinuteFor Rs.49/-'' in this connection.
Hence I request you to stop charging the additional amount in my bill under "Any STD @Rs.1/Minutefor Rs 49/-"and to refund /adjust the excess amount charged from me without my permission from 1/09 onwards at the earliest.
I have complained this to your Office at Kochi on last month. But no response .

Postpaid Connection — Unnecessary charging money

I ave been receiving SMS from following sites http://wap.mauj.comst/sub3/psrv.php? cid=48002&subid=872 and http://203.115.112.5/archie comics/default.aspx and has been loosing money regularly .I am not actualy aware ,how,it is coming to my mobile. Please stop it immediately.

positive however, I forget to mention mobile No. i.e. [protected]

Airtel Postpaid Mobile — NOT RECEIVED THE HARD COPY OF BILL AT MY BILLING ADDRESS

I am using the mobile number [protected] but i have not received the hard copy of bill at my billing address from the first day when i purchase the sim (since last 4 months)

i want to know that what is rate of std prepaid and postpaid std and local rate in delhi and uttaranchal.

Airtel Postpaid Mobile — Wrong Billing

I am bearing with airtel postpaid mobile number [protected] with chennai circle. in my october 2009 billing, i found one time charges are 843.98. I dont have any arears to pay and i was asking customer care center for details but there is no solution from their side.

I am considering this is wrong billing and there is no clear evidences to show the details of the one time charges.

airtel ki ma ki chut.. bosri ka land h bharti airtel..

airtel ka customer care ki ma ka bosra.. saale lut te h thumare baapo k paise h kya bosri k land aise tum customer ko bikhari banadoge..


madarcoad airtel.. jiska b airtel h uski ma bhen ki chut me uska loda!!!

Airtel Postpaid Mobile — Undue harrassment to everyone

This number [protected] was supposed to be cancelled one month back as per my request to Airtel but it was never done. I have been hearing stories from the customer service saying that it would be done within 7 days which never happened. No one told me that the bill is due on this number which i would have paid as i have always done for the past 3 years. Upon that some people from airtel start calling numbers from the bill and disturb my friends for the bill amount. My question is why was the request not processed as promised? Why would airtel call people from the bill and unnecessarily Harass them? I need an explanation to this and need the number to be cancelled ASAP.

this seems to be a common practice of these mobile service providers. I am facing similar issues with my old number

AirTel — There is no resolution for complaints

Hi,

I am using Airtel postpaid corporate connection ([protected]). I am not able to send SMS to one particular number. Regarding this I spoke to airtel customercare and registered complaint 31339474. and after but I didnot get any relief. After that I spoke to customer care so many times every time they say "Sir dont worry it will be resolved with in 24 hours". When I am asking for any update they say "Out team tried to reach you they called to to discuss the issue but you didnt pick the call". But the fact is I did not receive any call. I didnt see any incoming or missed from airtel. They are liyng openly whenever I call them. I am completly pissed of with the provider. I am not sure what does it mean when they say "Sir!! just 24 hrs, your issue will be resolved".

My cell number : [protected]
My complaing number with airtel is: 31339474
Please help me out.


Thanks
Rajendra Sen

Hi,

I am using Airtel postpaid corporate connection ([protected]). Mycredit limit is Rs9000 however airtel sent me a sms saying that i have exceeded my credit limit usage ammount is Rs49605 with out prior notification. Regarding this I spoke to airtel customercare and registered complaint F[protected]. and after but I didnot get any relief. After that I spoke to customer care so many times every time they say "Sir dont worry it will be resolved ". When I am asking for any update they say "Out team tried to reach you they called to to discuss the issue but you didnt pick the call". But the fact is I did not receive any call. I didnt see any incoming or missed from airtel. They are liyng openly whenever I call them. I am completly pissed of with the provider. I am not sure what does it mean when they say "Sir!! system upgrading, your issue will be resolved but make the payment of RS 45000 immediately ".

My cell number : [protected]
My complaing number with airtel is: F[protected]
Please help me out.

Airtel Mobile — extra charges

Dear sir/madam
i am Ravi Shankar Keshari from lucknow, UP. my mobile no. is [protected]. i have received a message from Airtel on 15 March 2010 that " badhai ho, ab aap sabhi network per call kar sakte hai 50 paise per minute ki der se local/STD wo bhi bina kisi atirikt sulk ke".but airtel chares 60 paise per min on STD call. kindly resolve the problem and return my money.

Ravi

Airtel postpaid 199 plan — unwanted services activated by u

Dear Sir

There is problem with your system since i not asked for any service from you,

there is message to me that i register for message for which i have to pay 1 rs per day

Please do not play your unwanted tricks to your customer as they want to stay with you, as i was with airtel from last 8years

But now you people not care about us no calls are recieved by you your service galary are gone from cities there is network problem your towers are removed from location so this lots of problem with you.

kindly register my complaint and do necessary action otherwise i will go to grahak seva kendra & complaint about your sevices.

Why you people are not respond to customer

Please reply & terminet unwanted services like AlEntertainment 543212

or block this services from your site so customer never get problem

Avinash Rane
[protected]

AIRTEL/Mobile — bill charges are extra

hi,
pl check my bill details you have done mistake in charges of sms as per 121 telephone discurtion complante no34399627 pl rectify it.

AirTel — Airtel customer support harrassment

Dear Sir,
I recently converted my postpaid ([protected]) to prepaid and submitted all the required document.The same converted to prepaid .now they are asking for document again and otherwise they will disconnect all outgoing connections.
They send messages to send the document.
before same thing happened to my mother and she submitted document twice.when we ask they guve irresponsible answers.they harassed us by calling to my mother number.
The customer support Address is near :Airtel customer support,kamakya. bsk 3rd stage,bangalore-560085
When we visit they simply tell us to submit the document again and again and they behave very arrogant.
We wrote the same problem to "[protected]@Airtel.in<[protected]@Airtel.in>" but we just system generated mail but no action has been taken in this regard.
So please help us how to fight against this harassment when we provide everything.
Even though we shout against them, there is no use. Same this happened to many of my friends and to my family.


Thanks & Regards
Santosh

AirTel — Extra charge for no reason

My Name is Ashiesh aryan, airtel mobile service user. I've been using airtel services for almost more than 8 years now. I'm in Delhi & I use my airtel network for most of my business purposes & official calls.
But I'm afraid to recharge my prepaid card for more than Rs. 50, because whenever I recharge, mu balance is deducted for one or the other services, though I never activate any service apart from incoming & outgoing.
I've called the Customer Care a number of times, but THE CUSTOMER CARE SERVICE OF AIRTEL IS PATHETIC, ESPECIALLY THAT OF DELHI. I'm frustrated the kind of representative they hire. Let alone English language, they dont even know correct hindi. Anju, Vaibhav & their supervisor are the one whom I had a word with.
Airtel has refunded my money earlier, but I cant keep them calling to refund my money & explain them the whole stuff again n again. Its is a chargable call to the Airtel CC, but ITS NOT WORTH AT ALL.

I'm fed up with the CC service of Airtel.

Will there be any use of writing this complaint ??

Airtel — more call charge

my mob no is [protected] & i recently transfered service from bsnl to airtel under mnp.my probem is that company is charging more amount insted of 1ps/per sec.& after 62rs sms pack they are charging rs 1/sms. lots of time i complaind to customer care but nothing happend.

AirTel — Charging Extra Charge

I have actived the Gprs Plan of 98 per month for which I was suppose to get 2gb free download for number [protected]. I have activated this service on 7th of Nov 2010 and I did not deactivated it.By there end it was deactivated and I did't know and now when I used it in Feb they say that it was not activated and they charge me 2300 rs for GPRS usage. I called them continuesly but no respont came from them.

Please I request to see over it.

Regards,
Gajanan Tangde
[protected]/[protected]

Airtel — take more call charges than the offered mobile charge

Airtel SIM with pulse in seconds. means 1 second's talktime will be charged for 1 paisa. But it cuts much more money all time. suppose i make a call for 60 seconds it will cut 85 paisa. Really irritated with this

Dear Sir

There is problem with your system since i not asked for any service from you,

there is message to me that i register for message for which i have to pay 5 rs per day

Please do not play your unwanted tricks to your customer as they want to stay with you, as i was with airtel from last 8years

But now you people not care about us no calls are recieved by you your service galary are gone from cities there is network problem your towers are removed from location so this lots of problem with you.

kindly register my complaint and do necessary action otherwise i will go to grahak seva kendra & complaint about your sevices.

Why you people are not respond to customer

Please reply & terminet unwanted services like AlEntertainment 543212

or block this services from your site so customer never get problem

Bajrang Lal Dhariwal
[protected]

mobile parcel — extra charging

sir i send one mobil in india from saudi arabia.i pay the service charge in( saudi riyal.14)after 15 days in my familie recive mobil in kerala.but at the time there (charging750rs)i want no for what purpose there charging.pls i need imidiet replay

Airtel Postpaid Mobile — Closure of Connection Not Properly Handled by Airtel

I have canceled my connection on Feb 26'th, 2011 (Service Request No:[protected]
by paying full outstanding dues. In fact I have called the customer service to
block my SIM card on Feb 25'th, 2011 itself. I was told by the local airtel
store rep that I will get one final bill which will have rental charged until
Feb 26'th, 2011.

On March I received a bill will full charges Mar 4'th, 2011. I wrote an email
to [protected]@airtel.in for which they said they will enquire why the connection was
not called. After that there was no response and again on Apr 4'th, 2011 I
received one more bill for another set of charges.

I again wrote to 121 and I got a response that my mobile is cancelled on April
14'th, 2011 and also there are outgoing calls after until which the rental was
charged.

First of all, when I blocked my SIM on Feb 25'th, 2011 how can there be any
outgoing calls? After that I cancelled my connection on Feb 26'th, 2011
(Service Request No:[protected] for which I guess there was a glitch in Airtel
which failed to cancel my connection.

There is no proper response from Customer Service or Nodal Office detailing what happened to
the Service Request for cancellation. All I am liable is for rental charges
until Feb 26'th, 2011. Now I am getting a Legal Notice from Vijay Associates to pay the balance of 1047 which is more than what I am supposed to pay.

In my past communication I have asked several times on what happened to the status of SR No. 36065472 for which there is no proper response. I am getting improper responses like I continued to use the line, I have agreed to continue etc.,

i have replied to your email [protected]@in.airtel.com with my contact number details. Please let me know if you havent received it yet

so will I be getting a letter or email on how much I owe ? When you mean resolved, may I know what is the resolution?

rude behaviour and extra rent charges — extra charges

RUDE BEHAVIOR AND EXTRA CHARGE OF HR STAFF BUS NO HR -66 , 4099
Dear Sir
I am a regular travel between Taraori to karnal and pay only 10 rupees but today this bus cont.. charges the 12 rupees when I question the con.. then he misbehavior and rpl the charges is 12 rupees. Pls check this matter and action against con... and pls rpl with in five days in my email id.


Regards
Dalvinder Kumar
Mob--[protected]
Email---sonu.[protected]@yahoo.co.in

Namaste Mr. Garg,

This is to inform you that your concern listed on 09 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Namaste Mr. Garg,

This is to inform you that your concern listed 09 June 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Namaste Mr. Garg,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

airtel postpaid services — conformation our due

Dear sir

I know about status of my postpaid account.
My cell No:- [protected]


Thinking you

My Airtel number is [protected]. I stay in Hyderabad, my mobile number has been activated with VAS package service since two last month without my knowledge and I have been charged Rs.15 every month, which i have never used that package...which is also not useful for me plzzz deactivate it. please deactivate this VAS package service from my Number.Hope u would respond to my complaint and deactivate the service.
Thanking you.

Gnana shree.V

My Airtel number is [protected]. I stay in Hyderabad, my mobile number has been activated with VAS package service since last two month without my knowledge and I have been charged Rs.15 every month, which i have never used that package...which is also not useful for me plzzz deactivate it. please deactivate this VAS package service from my Number.Hope u would respond to my complaint and deactivate the service.

Airtel Postpaid Services — Barring the outgoing call without doing correct Address verification and creating trouble for service

Dear Sir,
Recently I took two post paid Airtel connection.
For that Airtel will be doing address verification.
After activation of these connection, Airtel sent me SMS telling all outgoing calls will barred because of address verification failure.
I didn't receive any pre-call from Airtel address verification services cell regarding this.
Because of work pressure I mostly leaving early and going late to home.
This sudden mobile connection deactivation I am facing lot of problem.
Please take appropriate action on them.
Regards,
Jitendra Mude

Airtel — Fraud on postpaid scheme

I want to log a complaint of FRAUD for two cell # [protected] & [protected].

I had rcvd phone call from airtel # [protected] (guy names Adnan from Vashi) offering me Airtel post-paid scheme on 19/03/2010. On 21/03/2010 their boy (same name Adnan cell # [protected]) came & collected my documents as well as Rs.500/- as security deposite.
But till today this post-paid connection is not activated on my number. Also when I as trying to contact both these guys they are not contactable.
every time when I call on [protected] manier times they do not accept my calls even when they accept they use abbusive words & bang the phones down.
[protected] - always comes swithed off...

i think last year in 2008 one of airtel office caught on fire at andheri and they lost all record data base due to which they the are doing this

Airtel — Deficient Service and Fraud

This is my third worst experience with Airtel Digital TV Mumbai Lower Parel Customer Care Department.
For Customer ID - [protected] in name of Mr Ankur Goyal.
On 27th Aug 2011 We placed a request for change of Ph no and Address of Mumbai as the person shifted to Mumbai and asked the executive to take request for installation in mumbai at given address - The address or no was changed not changed and on 29th we received a call from Delhi team that they are near my old address in Delhi to install the equipment what a idiocity and service.
On 29th I again placed a request for Installation in Mumbai with ticket no 11439853 and I was given time of 9.00 AM on 1st Sep 2011, where in I stopped al other schedules of mine and stayed back and waiting for the person to visit till the time I am writing this mail.
Morever local mobile contact [protected] given to me as well SMS me is always switched off.
Poor customer support continues, even after making 10s of call on 1st Sep 2011 and repeated follow ups with customer care and supervisords and repeated assurances no thing has been resolved and the worst part is no body is replying back or responding.
Above all it seems that your employees are totally irresponisble and fraud, Mr. Manoj who is responsible for reinstallation in Mumbai Mahim-Matunga area talked yesterday and promised he will revert back with date and time for reinstallation. Till this time I have not recived his call even when I called him on no given[protected] he put the call on hold and did not responded.
This is the worst experience with Airtel and I have decided not to avail any product or reomend any body Airtel in future

Namaste (RDDGRT),

This is to inform you that your concern listed on 09 June 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste (RDDGRT),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Airtel Prepaid Connection — Unnecessarily deducting Rs.99

Airtel prepaid service deducting rs.99.when we ask they say you have downloaded game.which is not true at all.due to their network problem we are facing a lot of problems.

hi sir i m getting the same problem they r also deduct my 99rs and say i m download a game

Airtel — Account balance made zero suddenly

I recharged my account([protected]) for Rs. 110 last week and I also received Rs. 93 credited to my account. But suddenly two days back the entire amount credited is taken back.
When I called up the customer care, they say that no such deduction is shown in their server and the answer was not satisfactory.
Even the dealer in not ready to take the responsibility.

Airtel — Charges of Rs. 99/-

Dear Manager,

I am a practicing Chartered Accountant in Chennai. I am using Airtel postpaid connection vide mobile number [protected] for the past 4 years. When i was received my past bill, realy i was shocked in my bill they have charged Rs. 99/- towards some domnload charges. I am using my phone only calling purpose only. I never goes for downloading and all. When i was called for the customer care of the esteemed company, i was answered that they cant do anything in regards. I would like you to inquire about it.

Airtel — without permission authomatically deducted charge

sms received from airtel - 543216 at 16.22:39 on 17.09.09
next sms received in next minutes for deducting the cost rs.30 with out any confirmation

Bharti Airtel — About extra charges without any downloading

Hi myself nirav gajre i am working as a research fello at navsari agriculture university i have airtel cug card but i have found much more difficulties with this connection they are charges uneven without any downloading i have got the msg that u have been charged rs 99 for downloading wet and hot model what the hell is this now everyday i have got stardust msg they are charged rs 30 for that. When i call to custmer care they are not give a proper answer now i dont know what to do with this i am going to dessconnect this service if there is no proper service.

AirTel — suddenly messages stop receiving

from the past two years i am using my today services,but past 3 months iam stopped recieving messages. I dont know why. Please kindly start send the messages to my number.

Airtel — BALANCE AMOUNT DEBITED AFTER RECEIVED THE MESSAGE

Dear Sir,

My Prepaid mobile no.[protected] has got the message from airtel gclub.in sender no.54321 on dated 24/05/2010 when i press the button of that message it is automatically linked with thier website and download started and Rs.40 deducted from my account.

How they make fool to customer.Kindly help me what i have to do.

Airtel — rupees deducted 99

sir. My name is pawan i don't any game download but 99 rupees deducted. I receive 1 sms 'hanks for downloading PlayboyPoolParty from Airtel. You have been charged Rs 99. latest games http://gclub.in browsing @ 30p/20kb'but game is not download. please refund 99 rupees. my mobile number is [protected]

refund 99 rupees mo number [protected]

AirTel — regarding download service without my permission

sir,
Some service and application are applied while i do'nt reqest them.automatically activated.i had been charged many times.
This time i had been charged 40 rs. For downloading game but i never download this application from airtel live.even then i never open airtel live.there are many free site like ovi through which i can download.i complain many time to customer care but they are unable to solve
I still suffer from this problem.
I paid 69 rs. From my balance between these 10 day.
This is not 1st time,i suffer many time.

Bharti Airtel — Deduction of Rs 11

Dear Sir/ Madam,

I have been using airtel from last 3 years, but now almost every week I found without doing anything LKD alert and jokes has been activated , when I called customer care they didi not reply. Two days before from my account Rs-11 had been deducted for that , So I request you to return the Rs-11, and do not do it again , otherwise I have to apply for mobile portability..

Thanking You

Shirsendu Roy
mob-no-[protected]

My airtel prepaid number is [protected]. Airtel sent me the following sms without me having suscribed for any game club affiliated with airtel. Message read :-Thanks for downloading Hungama Content Game from Airtel. You have been charged Rs 99. latest games http://gclub.in browsing @ 30p/20kb

Airtel — Applied Download charges without any Download

Hi,
I have been charged Rs.10 for downloading some game from http://gclub.in. But Actually, i didn't initiate any download and even didn't receive downloaded files in my mobile. This is the third time I am receiving this message. I used call the customer care and they refunded for second and third time. But What about the call charges for the customer care. I have been charged (around) Rs.15 for customer care call charges. Also while speaking, if they dont know what to do, they simply disconnecting the call. Is this the way they treat customers??? Really frustrated with the service.
Kindly take some action.

Namaste ([protected]),

This is to inform you that your concern listed on 08 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste ([protected]),

We would like to inform you that your concern listed 08 June 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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I have been also facing such problem since 20th May 2013. It happened around 11 times. I have lodged many complaints to the customer care.
Reference no: CBDWP[protected]
CBDWP[protected]
CBDWP[protected]
CBDWP[protected]
CBDWP[protected]
CBDWP[protected]
CBDWP[protected]
CBDWP[protected]

Hi,

My Airtel Number is +91 [protected]. Yesterday night at around 12. I got a message saying "Thanks for downloading Airtel Video Value Pack_Rs99 from Airtel. You have been charged Rs70." I have not downloaded any such pack. And I want to get the refund of the charged amount ASAP.

I have also lauched a complaint in airtel presence with reference number PR[protected]. And there has been no response to it so far.

I am Dr. K.Mothilal with airtel number [protected]on 19th june around 11:30 pm i received a message from airtel saying "thanks for downloading video value pack from airtel you have been charged rs 99. On the contrary i never authorized any such download. Moreover when i checked my balance immediately after receiving this message i noticed to my shock that rs 99 had been deducted from my balance.this is annoying and outrageous to say the least. I request airtel to make a look in to this and make amends by the amount of rs .99 as soon as possible i will be waiting for the response.

I am Dr mothilal with aitel prepaid no [protected]. Complained regarding unnecessary activation of airtel value pack and deduction of Rs 99. on 19 june 2013 at around 11:30 pm and same i have kept a complaint in consumer complaints and still there is no response from airtel people is it not deceiving of airtel customers.

There is no response even after 48 hr of complaint that airtek has unnecessarily activated video value pack and deducted Rs 99 from my account. My mobile no. [protected]. Is this good for you airtel.

Dear Airtel Customer Service,
I am krishna kumar my airtel number [protected] on 6th july around 11:30 pm I received a message from airtel saying "thanks for downloading video value pack from airtel you have been charged Rs 99. When I checked my balance immediately after receiving this message Rs 99 had been deducted from my balance. I checked all the above queries are happend for 99083.. and the same time around 11.30, please resolve this issue. I request refund of the charged amount ASAP

Thanks,
Krishna

I am an airtel customer using the number [protected]. On 17th July at 22:58 I received a message from airtel saying "thanks for downloading value pack from airtel. You have been charged rs. 99." On the contrary I never authorized any such download. This is outrageous to say the least. I request airtel to make look into this and make amends by refunding the amount of rs.99
as soon as possible. Waiting for a response.

I am an airtel customer using the number [protected]. On 27th july at 00:21 am I received a message from airtel saying "thanks for downloading value pack from airtel. You have been charged rs. 99." On the contrary I never authorized any such download. Moreover when I checked my balance immediately after receiving this message I noticed to my shock that rs. 99 had been deducted in total from my balance. This is outrageous to say the least. I request airtel to make look into this and make amends by refunding the amount of rs.99

I am an airtel customer bearing the number [protected]. Today i.e 13th Aug 2013 at 17:51, I received a message from airtel saying "thanks for downloading value pack from airtel. You have been charged rs. 99."
However, I never authorized any such download. Also, a few days earlier the same thing happened and after my complaint, it was refunded. This is simply outrageous and pathetic as this has happened again in just a few days time.
I sincerely request airtel to first refund my amount of Rs 99 as soon as possible. I also request Airtel to look into this matter of repeatedly charging for the same kind o[censored]nrendered service and that too when a complaint was already made just a few days back. Hope this will not happen again.

I am posting the same thing below which I posted on 13/08/2013 as the ISSUE IS NOT YET RESOLVED.

"I am an airtel customer bearing the number [protected]. Today i.e 13th Aug 2013 at 17:51, I received a message from airtel saying "thanks for downloading value pack from airtel. You have been charged rs. 99."
However, I never authorized any such download. Also, a few days earlier the same thing happened and after my complaint, it was refunded. This is simply outrageous and pathetic as this has happened again in just a few days time.
I sincerely request airtel to first refund my amount of Rs 99 as soon as possible. I also request Airtel to look into this matter of repeatedly charging for the same kind o[censored]nrendered service and that too when a complaint was already made just a few days back. Hope this will not happen again. "

I have also called up airtel customer care but says it cant be helped. As per TRAI guidelines, any value added services (VAS) cannot be activated automatically without the customer or the user's consent.

Also, I have even emailed [protected]@airtelindia.com but says "email cant be delivered".

KINDLY REFUND MY AMOUNT.

I am airtel customer with phone number [protected].they have unnecessarily taken 99rs telling that thank you for downloading video from airtel.they are cheating and harassing customer.

Namaste Mr. Udani,

This is to inform you that your concern listed on 08 June 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Dear Rakesh Kumarji,

It is a sad thing that if we approach to consumer complain forum, Jago Grahak etc. forums etc.
we get reply from you people. I can not understand that when your Airtel net work is down, how can u contact me...??? send your A.R. to my home, you can also do the needful to verify the areas adversely affected by Airtel network.

The help lines provided by nos. 121, 198, [protected] of Airtel are not competent, why they donot send any person to verify the facts...???

I have forwarded copy of my email from yahoo.com to you separately. pl. ask your responsible officers of Malad (W) Mumbai 400 064 that what actions they have taken to resolve problems after getting many complains of consumers...?

my alternate mobile no. is [protected] (not of Airtel) which is working

Pl. refer to my complain in this forum, it is self explanatory, once again pasted here bellow for your kind perusal :

At present in Malad (W) Mumbai S.V. Road about 1/2 K.M. area (Goraswadi, Khandwala college, Narsing lane naaka, Shantinagar, Ganpati Temple etc. up to Marve Rd. Signal touching S.V.Rd.) these areas are highly busy and full of traffic, there is no net work of Airtel since noon dtd. 7.6.2013, shop keepers have stopped refilling prepaid mobiles in absence of Airtel net work, the concern authorities sends us computer generated email replies ...!!!

Yesterday on 7.6.2013 emails sent but got mechanical replies, today on 8.6.2013 complain no. 198 it is told to me that the problems will be resumed by 13.6.2013 !!!

Namste Mr. Udani,

We would like to inform you that your concern listed 08 June 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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AirTel — for disconnection of internet

PLEASE disconnect my airtel phone number 4004996 and internet connection as soon as early
COMPLAINT NUMBER[protected]
MY FIRST TELEPHONIC COMPLAINT on 3/07/09 at 3p.m.

Dear Sir,

My internet phone no is 47528568 disconnect last 25 days. I request you please disconnect parmanent. I am not willing to continue.



(Mukesh Saini)
E-19/273, Sector-3,
Rohini, Delhi-110085

AirTel — disconnection of internet

Sir ,I are sorry to say but airtel internet connection is becoming day by by very bad which disturbs us in working on internet. Kindly improve your service. My phone number is[protected].

AirTel — AIRTEL-Disconnection

I had applied for disconnection of landline/broadband around 3 months back at Airtel customer relationship center . I was told to pay outstanding amount which I paid on 27th Nov and was assured that cancellation will happen within 5 days.After two months a bill was sent to me with an outstanding amount of 900 odd Rs(non usage). All this time I have spoken to customer care 3-4 times(Few of complaint no;#[protected],[protected] and got umpteen number of calls from their representative and despite repetedly telling them I want to cancel/surrender connection nothing has been done and now I am getting repited reminders to pay the non usage bill.
There is just no process followed in AIRTEL. They don't give any confirmation that your connection is terminated. I have written to their nodal office and appellate tribunal but nothing has happened.

AirTel — disconnection of internet

my airtel account no.15172752 and phone no.[protected]
pls disconnect the internet connection

Devkinandan jatav
24 trimurti nagar behind mela ground
gwalior [m.p.]

AirTel — disconnection

Plsese disconnect my internet connection imdiatily because my father transfer gwalior to indore my family gone to indore in about 6days so plese dissconet mi interconnection .If you do not disconnnect my internet connection i can not pay any bill. contact:- [protected] and i have alredy sent you a message fo dissconet my internet why you didi not dissconnetcion my connection

Namaste Mr. Sharma,

This is to inform you that your concern listed 08 June 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste Mr. Sharma,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Airtel — My sim didn't activated by dealer

Last year i buyed a sim airtel but that sim did't activated by dealer. I told this compliant to airtel customer care. They did not take any action about it. My unactivated sim no is [protected]. Please take the action immediately. I buyed this sim 2007 march. By your faithfully
vijay

AirTel — bad behaviour

I am Simmarjeet Singh, using a Airtel Number [protected] Since 10 Years, As i Am One of the oldest customers, Insted of good Behaving, you Airtel outlet at cannaught Place, New Delhi Person is not ready to listen a single word, my Problem is, I have not used the GRRS from last 3 months but in billing Statment is showing charges and i was ready to pay that amount in part payment also & my due bill date is 28 th Feb, & i requested to activate the sim but they are not ready to listen any thing,

Please try to solev the problem,

Thanx

AirTel — bad services and behaviour

Dear sir,, my mobile no is [protected] is ported in airtel telemedia ..but airtel service is so bad manner in customer..in that case ........

AirTel — Bad behaviour

Respected sir/madam..


i am regular customer in airtel sevices..but sometime airtel is very dis respectful and no attention in customer compliant......my airtel no is [protected]... the issue is no body can be attention customer service..so..i humble reguest...this problem can be solve..it.....

Airtel — bad behaviour of service provider

hi,

i have been your customer for the past two years.recently i have iinstalled camera in my firm so i applied for the ip number.yesterdayi was informed by the technician that he is on the way to install. even though i waited he didnt turn up.today morning he informed that he is on the way again. i was outside so it took twenty minutes to reach my firm.i was really upset when i heard that he has given the ip to my receptionist and gone.eventhough receptionist asked him to wait he has said that he has other works to do.the main purpose of my instllation of cctv and ip is useless if all my staffs can view.he didnt even explain the procedure of operation.when i tried to contact that person the way he answered is really embarassing and irritating. so i kindly request you to look into the matter at the earliest.

his name is karna
contact no -[protected].

my company name:arans spa
my account no:15361534
connection number[protected] and 4243301

with regards,
priya

Namaste Sukhdeep,

This is to inform you that your concern listed on 08 June 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

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Namaste Sukhdeep,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Hi,

This is from onlinerechargeservice.com.

You can recharge your Tata Docomo number online at our website.

We are providing online recharge for Airtel, Aircel, Idea, Vodafone, Reliance, BSNL, Tata Docomo, Tata Indicom, Videocon mobile and Data Cards operators across the country.

You can also recharge any DTH number like AirtelDTH, Tata Sky, RelianceBigTV, VideoconD2h, SunDirect at our website.

Onlinerechargeservice.com is also offering the opportunity to become an online Distributor and Retailer without any extra charges. We are offering One Sim, One Balance, Multi Recharge facility to our business partner.

For more query please contact: [protected]@ors7.com
Helpline no: [protected],[protected]

Namaste Mr. Saharan,

We would like to inform you that your concern listed 08 June 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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