Airtel — MNP from vodafone to airtel

 
12 Reviews
Delhi, India
 Amit Chauhan
sir,
I, Amit chauhan apploed for mnp from vodafone prepaid to airtel prepaid on 18july2013 . I submitted fees as well as my documents at ARC sector-7 (sector-3) near m2k rohini. But my mnp is not done. I called customer care and was dealt badly!! They put me on hold and then cut the call..
This is very unprofessional on part of airtel's part..The no. 1 company!!
After 3-4 times I was informed that there is no such request from my side.
How can this be possible??
i submitted my documents at ARC and not at any retailer...
Plz do he needfull as all these tactics are dne just to haraass the custimer..

Amit Chauhan
[protected] ( no. to be ported in to airtel prpaid)
Complaint comments  11 Comments     Updated: Share0Tweet0

Comments

Bharti Airtel — Bharti Airtel

i had put request to disconnected postpaid service dated on 14-June-2007.It was assured to me that services will get disconnected within 15 days.I took regular follow ups for the same in customer care.After that I got bill for three months & montly rentals are also charged in that bill amount but it was assured to me that monthly rentals will not be charged for disconnected time period.
I have a prepaid connection of Airtel. I have lost the same, few days back. Now i want to know how can i get the duplicate sime, as well the all ( incoming / outgoing) call details from my number. I also want to now the contact no's of my SIM.

I have already looged a call, but till now i have recevid any confirmation from the company side.

Vodafone — MNP from vodafone to airtel

I under signed Aditya kumar, having number [protected], applied for MNP on 26/01/11 and today (29/01/11) I got the message that the request has been rejected, hence cannot go for MNP due to the contractual obligations. and again on
(02/02/11) same message.

I don’t think of any obligation under any circumstances due to you. Hence I need clarity on the same at the earliest.

Kindly support the procedure to port the connection, having faced such a bad and pathetic service from you, you have spoiled my faith.
Sir,
I wanted to port my number [protected](airtel tamilnadu) to Vodafone. I got the UPC, submitted the necessary documents 10 days back. My Airtel connection got disconnected 3 days back but Vodafone is still not activated. When I contact Vodafone customer care, they say from their side, everything is OK and the UPC has been used twice by Airtel. Now I don’t have any network. Please help.

AirTel — MNP from AIRTEL to VODAFONE

HI,

My Number is[protected].

I have requested for MNP from AIRTEL to VODAFONE.

After submitting all the required document + MNP charges to Vodafone on 14th April 2011, i have received a call ([protected]) from AIRTEL customer care on 19th April 2011 and told me to cancel my MNP request as there was some software issue related to MNP and he told me that no one will able to port-in or port-out because of that.

When i told him, i will not cancel my request than he started asking me the reason for my port-out and try to convence me to stay with AIRTEL.


Can i known, what is the problem going on with AIRTEL…? why i am receiving this phone calls, when i clearly told that i don’t want to be with AIRTEL.

Regards
Same old expected reply, no action...

BHARTI AIRTEL MUMBAI — MNP

dear sir/madam,

i have a airtel prepaid simcard # [protected] of mumbai. i have applied for MNP service with loop mobile but airtel is rejecting my application with silly reasons.

please do the needful.

thanking you
Namaste Mr. Chauhan,

Further to our discussion dated 05 Aug. 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Mr. Chauhan,

We would like to inform you that your concern listed 05 August 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
For Airtel Presence people:: Mr. Sandeep and Mr. Ahalawat

I just want to ask as to whose complain that was, which you are sorted???
I mean what is this, a fake redressal and sorting out complain!!!

I have not received any communication from any of these people who are boasting of resolving my complain.
MY COMPLAIN is still PENDING!!!
My number is still with vodafone and is not yet ported in to Airtel, then how can you people say that complain has been resolved, I mean you haven't done anything rather just resolved here only...

I have even complained to NODAL OFFICER OFFICE, who assured that again submitting the documents and fee would lead to MNP of my number for sure. So I again submitted the docs and fee on 12th August 2013 and guess what, still I have not heard from any of the airtel people, nor any message which show if their is anything happening in this regard.

I would appreciate if anyone can direct me as to how can i approach TRAI or the department concerned for the actual redressal of my problem..

Amit Chauhan
+91-[protected]
I tweeted my concern to airtel presence and still there is no update.
Concerned person just tweet that they would update me soon... its 11days and d wait is still on...
my no. is still not ported in to airtel, inspite of submitting documents and fees to ARC sector-7 near m2k rohini delhi, for the 3rd time!!
I contacted Airtel people via customer care, emailed apellate officer office, emailed nodal officer, contacted airtel presence at tweeter and even personally visited ARC rohini. All ARC people told me was " mnp me aisa he hota h"
How disgusting unprofessional behavior of the employee of a company like airtel!!! inspite of submitting docs 3 times, what they can best do is reply like this...
thinking of sueing airtel and its representatives with all the proofs I have...
Not feeling like joining airtel's network.
I have an airtel digital tv connection also at home, thinking of surrendering it as soon as its balance get over...
These people donot have any respect for their customers and donot value time of customer as well...

Amit Chauhan
+91-[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    23%
    Complaints
    42917
    Pending
    4278
    Resolved
    8725
    phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    location
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    Airtel - MNP from vodafone to airtel