[Resolved]  Airtel — Non Activation of Sim Card

i have purchase a a compained pack of Airtel 1999 plan of sony erriccion 120 i from Jai peer Bhaba communication Narea. on 5 /03/08. On the purchase of this mobile, from to till date rotate at the shop, where i have purchase the packet for activating this connection. from last date till five days passed and it is not activate. every time the shop person saying to activate today, after one hour and different words. Now last time i call with the area distributer and talk with them on this number [protected] and they talk with me not mentioned- without manner-.

i am now going to the consumer court to load a case about this my new number i want activate life time. this is the number[protected]

Bharti Airtel — about non received of sim card

Dear sir,
On 18 may 2008 your companies executive miss swati [protected] and miss sangutha [protected] explain me the plan for governemt servents and register for sim card and take the cheque of rs599/-cheque no 447233 and tell me that at that time unavilablity of xerox of sim card they give me the sim card at next day, after that i was contact with her but there is no responce, now at about after 15 days there is no sim card for me. there is missgauide from your marking exucuties. due to this the beliveness on your company shoud less and also i am now doubt ful about the plan which she explian to me. your executives are cheater . please send me the sim card as ealry as possible.

Bharti Airtel — Sim Card activation problem

Myself is Rajni Sharma. I am having mobile connection with no. [protected], in my name. REcently, I had lost my handset. So, consequently, I made contact to your customer care executive & request them to immediately block my SIM as on 19th June, 2008.

After that, I had applied through your outlets for the new SIM having same number. Then, I had received letter from yours regarding door steps delivery of my SIM. But even after that I had not received my SIM. Then, after making a number of calls to your customer care centre, Even I had received the new SIM, but till the date my SIM has not been activated.

Hence, you are requested to kindly look into the matter & activate my no. immediately.

My alternate no. is [protected], on which you can contact me.

Waiting for immediate response.

Thanking you,

(Rajni Sharma)

An Airtel pre-paid connection was subscribed by me on July 5, 2008 vide SIM No.[protected] and mobile no. +91-[protected] in the name of Jitendra Kumar. Requisite documents were submitted viz. copy of PAN Card, Bonafide letter from the employer i.e. IDBI Bank Ltd. and it was told that the documents are in order. Thereafter within a week the above SIM was blocked by Airtel office. The service provider could not be contacted till August 11, 2008 because of my busy schedule and being outstation for sometime. On August 12, 2008 the service outlet of airtel at S.P.Verma Road, Patna i.e. M/s. Navin Enterprises was contacted and re-submitted requisite documents viz. copy of PAN Card, Copy of Electricity Bill and an Employment letter from IDBI Bank Ltd. mentioning therein my present address. It was told that the above mob. no. will be activated by the evening. However on getting no response in the matter, the above outlet was again contacted and it was told that my SIM Card has been permanently blocked. It is needless to express the level of anxiety due to this pathetic service provided by Airtel.

Bharti Airtel Ltd Prepaid Connection — Non activation of Internet Connectivity

Sir,

I would like to brought in your mind that I have an prepaid connection bearing cell no. [protected] since Saturday 09.08.2008. Since then I had made 5 times customer care request and 3 times SMS request for Activation of Internet connectivity. Every time they assured me but till date and now the activation has not been completed and finally they block the customer care request option at around 19:00 hours on dt.11.08.08.

Please let me know whether there is any problem that is not fulfilled by me? If so, why the customer care pesonnel do not tell me the same I will trying my level best to fulfil the same otherwise plese activate immediately the Internet connectivity unblock the customer care option.

Hoping for your support and cooperation in this matter.

Thanks,

PRITHIS BISWAS
[protected]

Bharti Airtel Limited — Non activation of Internet connection

Sir,

I would like to brought in your mind that I have an prepaid connection bearing cell no. [protected] since Saturday 09.08.2008. Since then I had made 5 times customer care request and 3 times SMS request for Activation of Internet connectivity. Every time they assured me but till date and now the activation has not been completed and finally they block the customer care request option at around 19:00 hours on dt.11.08.08.

Please let me know whether there is any problem that is not fulfilled by me? If so, why the customer care pesonnel do not tell me the same I will trying my level best to fulfil the same otherwise plese activate immediately the Internet connectivity and unblock the customer care option.

Hoping for your support and cooperation in this matter. Thanks,

PRITHIS BISWAS
[protected]

SIM CARD — Non Activation

From :
R. NanadaKumar,
Tiruchengode, Namakkal - District, Tamil Nadu, India.
Mob :[protected].

Dear Sir,
Sub : - Non-activation of SIM Card!
Ref : - 1. My Mobile No:[protected].
2. SIM No: [protected][protected].

I took a prepaid connection from Airtel past 3 months. last 2 weeks non activation of my sim card. I will inform your brances at Erode office, Tamil Nadu, India. They have not activated the no given to me. I'm calling customer care services but not responsible. I had submitted photocopy of Family Card for proof to Airtel persons. Do not know when will it be activated! Their service is pathetic!

Kindly let us know contact telephone numbers and mobile numbers for our further followup.

Your kind Co-operation in this regard is highly appreciated.

Best Regards
R. Nandakumar.

Bharti Airtel Ltd — till yet not received the SIM CARD

Dear,
i Mr.Daya shankar s singh, i have filled the application form for the post paid connection and paid the amt Rs.300 Cash for the connection to airtel field Executive. my sef no. B 658623.
I HAVE GIVEN SO MANY COMPLAINT'S THROUGH MOBILE AND LANDLINE BUT NOT GETTING ANY REPLY FROM UR SIDE. IT IS NEAR ABOUT 20 DAYS. PLZ TAKE IMMIDIATE ACTION AND SEND ME MY SIM CARD.
UR EXECUTIVE CONT NO. IS [protected]/3/4 MR sUMIT
Dear Concern plz revert immidiate.

Reg...Daya s singh

Airtel (Bharti) — Non Activation of SIM card

I took a new Airtel prepaid connection no [protected] (Delhi circle) a week ago and I submitted all my relevant documents as suggested by the Airtel retail outlet in Vasant Kunj (Masoodpur).I was told that I would receive a verification call with in two days. I did not receive any call from them and on third day they disconnected my services. I have been running around the house since then. I went to the same retail outlet where I took the connection and they are not ready to take the ownership of the task now. They asked me to visit Airtel Showroom in Gurgaon.Then I spoke to the customer service and they are like a pain in the butt. If you call them after 9 PM, they do not pick up the call. If they pick up the call they just hang up. They put the customer for long hold and then disconnect after 4-5 minutes, they tell us that they need to find more info and put the phone aside. The call goes on for 4-5 minute, I could hear the conversations in the background and finally when he comes back, he disconnects the call, sometimes they shout at the customer.Airtel customer service is just pathetic.

I called up next morning and they rep (Jatin) and told me that the verification has failed so I have to take a new number. And when I enquired about the money I spent in buying the SIM and recharge, he said, they cannot do anything about it.
I spoke to some Ashwini in the evening (fortunately before 9 PM) and he said all is fine and I just have to wait for 24 hours for the activation and they will get the number activated for me. He said he will forward a complaint to the networks department for activation. I told him that I'm ready to submit documents again but he assured me that my number will get activated in 24 hours. As they say there is no light at the end of the tunnel, I kept on waiting and my number was not activated.
I called up next evening to enquire about the status and the next gentleman told me that there was a problem with the enrollement form and I have to go to Airtel outlet and resubmit the form. I went to the retail outlet opposite my house but they said that I have to visit the gurgaon office.

I called up next morning and I spoke to some Floor manager Ajay Verma and he was good for nothing. He told me that I have to take a new connection as my services are cancelled. When asked about the refund of my money, he plainly said no to me, he was rude on call as he was speaking to his servant.

No one is taking ownership of my problem. The Airtel service has gone from bad to worse. The customer service is lousy and I think they should shut their call centres. They have all literate, incompetent and non professional guys in their customer service. Guys there do not know how to talk politely and courteously with the customers. They take them for granted.

Could some one tell Sunil Mittal about the state of affairs he is running? He should know what is happening right under his nose. He talks about overseas acquisitions, sponsoring Delhi half marathon etc but I think he should set his house in order first.

Do we have email address of Sunil Mittal?

Tej Singh

Airtel — non activiation of sim card

I took airtel post paid plan .I submited all necessary documents to airtel office 12 days back .
Today 10.02.2009 Still my sim is not activiated .
My existing prepaid sim is deactiviated by airtel .
I lost more bussiness opurnities due to airtel card service .

AirTel — Nonactivation of SIM card

I bought an Airtel Mobile SIM card. Now after submitting the papers and doing everything they told me I have not been able to use my mobile because Airtel has refused to activate the card. They have some really malicious brokers, retailers & dealers. who just know how to sell but have no clue on how to provide service. Sick of airtel..

SIM CARD — Non activation of sim card

Sir/Mam
My old sim card has been lost, and i purchase i new sim card on 28-04-09 they told me it will activate with in 2 or4 hr but today is 29-04-09 and till now sim card is not activate.my phone no. is [protected].
please check it .

regards
prabha singh
C-171-A, Sector-20, Noida-201301

re

AirTel — Sim card not activated since 10 days& no response

On 10/05/09 Airtel Executive (Ms Seema Dhende/code no-MMAT[protected]visited my residence for selling sim card.I had bought the sim card for my Dad Mr Prakash Pradhan under the New Good Value 199 scheme(Bill noMMU[protected] .We had given her pan card xerox & MTNL bill + check of rs 500/- as a deposit which she told will be adjusted in monthly bill.She assured us that his card will be activated within 3/5 days after verification but till today (19/05/09) noting has being done (no verification also)
When I called Ms Seema for the same she is not lifting phone, after continuously followups she sends an SMS saying that - Pls contact [protected].When contacted on this number she gave other number of her boss Ms Parvati- [protected], she also didn't lift the phone after 3 hrs she lift the phone I discussed the issue with her & she told that will call back but no communication till now, when I'm caling she is not responding.
WORST CUSTOMER CARE SERVICES
I think AIRTEL should be banned.

The payment of the number when done, the CC takes 4 hours to re-activate the system or network. It has been almost 2 days those 4 hours have not ended. person is outside the city and is unable to reach as well. After numerous calls to CC same updates with no actions is taking place!!!

AirTel — activation of sim card

if purchased the airtel sim 2 days ago yet it is not activated my no id [protected].

Hi, i had lost my sim card few days back and got the same sim number at the airtel office. The sim card got activated in an
another number insted of mine. Since then i have been getting unknown calls. I had approached the Airtel office to get the problem rectified, but there is no response they have been telling that the problem will be rectified but even after going to the Airtel office several times its all the same.I am fed up of going behind them and begging for just to re activate the sim card.So please if you could consider this and solve my problem i will appriciate it
Here is my all details and the defected sim details
Name:Harry George
Phone number:[protected]
Sim card number:[protected]

My Commanding Officer Wg Cdr L Joseph took a SIM card of Airtel under CUG scheme bearing Mobile no.-[protected] in the month of March 2009 after payment of Rs. 785/- including service tax. The SIM could not be used due to some unforeseen reasons. On 21st of July Airtel was contacted for activation of SIM. Mr. Alok a rep of Airtel visited to my office and informed that the SIM has been blocked and it requires all requisite documents and photograph again for re-activation. He was supplied with all the requisite documents and a photograph. He promised that the SIM will be activated after 48 hrs. Till 25th of July we waited for activation but the same has not been done yet. Now I am forced to make a complaint against the service provider on behalf of my Commanding Officer. It is understood that in such a technologically advanced age such delay in activation of mobile may cause heavy financial loss to the consumer.

NAME of CONSUMER-- Wg Cdr L Joseph.
ADDRESS-- OMQ no.-84/4, 13 BRD Officer's Enclave,
Air Force Statioin Palam, New Delhi-110010
Contact NO.-- [protected]

BHARTI AIR TEL — NON ACTIVATION OF STD SERVICE

MadamSir

I have taken two connections from Bharti Airtel form the executives of the Company 15 days back. I made payment by cheque Rs. 1000/ . Rs.500 each for connection. I was assured by the executives that my local and STD calls will be activated with in 3 days. But even after 15 days my STD service has not been acativated. My son and other relatives are away from Maharashtra so I am badly in need of STD Service. I have sent so many messages to customer care and to the executives but of no vain.
Executives phone No. [protected] & [protected].
I request you to help me.

Dear Sir


i had a post paid service connection bearing the no [protected] which i had to convert to prepaid as i was about to leave the city of ghaziabad
there was an issue with respect to my photo identity ( saying that it was nt clear ) post to which a visible id was submitted and my prepaid connection was activated
i had been using the connection for a period of two months and all of a sudden there was no access , ( sim registration failed )
i was in the impression that the balance was less and i recharged the account through online banking a/c
the recharge was successfully accepted but it was later informed that due to inadequency in id i cannot access

i had to shell out Rs 100 for recharge and also my previous balance

I have stated my inconvierince earlier to the authorites and they were just prompt enough to register a complaint but till date there is no reply or result from them except that they state the mob is operational please do the needful


the latest ref no of the complant is[protected] and subsequently another complaint was also registered

looking forward for a rely ASAP

regards
harish

[protected]

i have lost my ajenta mobile a5000 as per airtel my IMEI NUMBER IS NOT VAILED I WANT TO NEW IMEI NUMBER, WHAT SHOULD I DO MY IMEI NUMBER IS [protected]