[Resolved] Airtel — Not getting any net connection | |||
Hi, I am using net connection with usb donggle in my pc since long time with my Airtel no. [protected].Usually i recharge Rs.98 for my 2G connection. But unfortunately I am not getting any connection since last recharge which was done just three days before. Always it is showing 'registering'. I have called on customer care executive for my problems in details. But no result. Getting this kind of service from a service provider like Airtel is amaizing!!! Please take action as early as possible. Regards, Indrajit Das. Somra Bazar, 712123. W.B. Was this information helpful? | |||
Oct 16, 2016 Complaint marked as Resolved Verified Support Mar 03, 2013 Airtel Customer Care's response Namaste Mr.Das, This is to inform you that your concern listed on 02 March. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises. For any queries you may have you can also get in touch with us at [protected]@in.airtel.com. Regards Deepak Mohod Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 Verified Support Mar 04, 2013 Airtel Customer Care's response Namaste Mr. Das, This is to inform you that your concern listed 02 Mar. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com. We assure you that we are committed to resolving the issue to your satisfaction. Regards Sandeep Kumar Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 Verified Support Mar 09, 2013 Airtel Customer Care's response Namaste Mr. Das, Thanks for the update, we value your association with airtel. Please write us back at [protected]@in.airtel.com for further assistance. Regards Deepak Mohod Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
 4 Comments | |||
Comments
AirTel — NOT GETTING CONNECTION
I have applied for connection from airtel by changing my prepaid number to post paid.I have paid Rs 300 and given passport as address proof.The person authorised for verification had not come tyo my house but given statement that i am not residing at that house.I was staying in that house for nearly 15 years but he give the statment that i am staying only for 15 days.They have cut my out going.I am working as a marketing manager and using the same number for last 5 years as prepaid.I have contacted there showroom at pattom, trivandrum and contact customer care.But no step they have taken to clear this complaint This is to bring to your notice that i have paid Rs.1500 for getting airtel broad band connection in s.p koil. The Airtel personnel has collected the amount on 19-dec-09 and promised that the connection will be provided on 21-dec-09. I called him on 21-dec-09 to inform my availability.He updated me that the connection will be enabled next day 22-dec-09 as the lanline phone number is not released. The connection is not yet given till date. He told that the connection on 22-dec-09 will be done at 7 p.m. I waited till 9 p.m. and no one has come to enable connection. I am really disappointed, frustrated with this kind of behaviour and hence logging this complaint against the airtel personnel Karthivel ([protected] mail id [protected]@yahoo.co.in).
Mr.Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Sir,
In response of my complaint you have reacted and resolved my problem. Now I am getting connection. Everything is alright now. Thank you for your prompt action. Hope you will do this in future also.
Regards,
Indrajit Das.
Somra Bazar,
712123. W.B.
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Sir,
In response of my complaint you have reacted and resolved my problem. Now I am getting connection. Everything is alright now. Thank you for your prompt action. Hope you will do this in future also.
Regards,
Indrajit Das.
Somra Bazar,
712123. W.B.
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AirTel — not getting net connectivity
Respected sir,I here by lide to inform you that from past two days we are not getting net connectivity though connecton that we have applied is of broad band connection.
your company was known for service but i see dissapointment till date.