[Resolved]  Airtel — Not Getting NOC to port my number

Early action is requested.
Thanking you sir.

Airtel — Not to furnish any details to anyone

I am Sub-Inspector of Police and I am using your esteem connection for the past 3 years and paying regularly. (No. [protected]. Of late, I am receiving a lot o[censored]nwanted and threatening calls from various persons including public and my colleagues(Police) which will create nuisance and mental agnoy and it will badly affected my routine life.
It is requested to not to furnish any bill details to anyone including police or cybercrime cell if approached, without my knowledge.
Please inform all the concerned.
Early action is highly appreciated.

Airtel — not responding to our complaints

m tryin to access internet on my pc to customer care but nobody provide proper guidence to me for doin that

AirTel — not getting my number

i am inder bariya, based in mumbai.i had an airtel number ([protected]) which i am using from past 6/7 years then due to some problem like" cut the balance" start any service without any information" n other i did portability to Vodafone.it was march 2011, my number was activate in vodafone, but due to some paper work they barred my number and when i go and ask for the number they told me to wait for three month as per TRAI information and also told me that this number will be allotted by airtel only after 3 month, so i did wait for three month, then when i been to airtel they told we cant gave you this number go to Vodafone and ask for this number, then for entire 2 month i was going to air tel and Vodafone so many time, then finely Vodafone told me they release my number and they send me a confirmation mail also that " we are releasing this number on this date from now after this number will be available with airtel only"
then i been to airtel " kandiwili west " sv road, center one guy" abhijit([protected]) told me to wait for 2/3 days then came back and then he will surely provide me the same number.. i did wait for 2/3 days then i went back to him then he told me you will get this number in post paid only i say no problem get me this number then he gave me a blank sim card and took all my document and 300/- also and told me to wait for evening for this number to be activate, when i ask for the receipt he told me he is sending my document to his friend " Dinesh shah`s office at Durvish communication " malad west then i call dinesh shah([protected]) and he told me to wait for 3/4 days and he assure me that i will surely get this number back, but from past two days i was trying to call both of them but they are not taking my phone infect the abhijit is telling me that he is left airtel, so i am afraid that to whom i said all this, i am in rajasthan and now both person is not giving me any replay,
i tried to mail airtel nodel officer so many time but i still didn`t get any response from their side, i call them also but they cut the phone saying you go to lobby, and nothing else,
alll i want is that number , as it was distributed all over my work and i don`t want to change my number

i am available on [protected] so please let me know what to do,

Dear
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Thanks a lot for your kind response, i am facing the problem that after giving me the Blank Sim Card By 24 Sep 2011
No call i got from airtel, even today also people blaming, each other some mr.Dinesh shah (i dont know who is using this number [protected]) is telling me that i am the sales person i don`t know about anything i am working for sales nothing else, i[censored] want to talk, then talk with my back- office, this guy " Dinesh " is also saying me i don`t care about anything do whatever you want to do,
"IS THIS KIND OF RESPONSE WE SUPPOSED TO GET FROM AN AIRTEL GUY."
i choose airtel bcz i am using airtel from the day it start in mumbai, is this kind of relationship i think i have with airtel
after a longs years back,
i don`t know what to do as i am in rajasthan and this person is taking advantage of this, i will sure take some legal action when i came back in town,
Hope Senior Airtel people is reading this and do some need full



" Mr Dinesh Shah(Proprietor)
+[protected]
+(91)-[protected], [protected]
A/32 Shalimar Apartment, Near HDFC Bank, Marve Road, Malad West, Mumbai - 400064

AirTel — Not getting any response from Airtel of my complaint

Heads off to your Airtel customer care service. I haven’t seen such a worst response of customer care.


An Airtel customer who register a compliant 15 days back. Everyday got a call from your customer care executive explain the same compliant every time to different persons,send lot of mail regarding this but getting no proper response from your side every time your wording were “Sir we will check your issue with our technical team and revert back you within 24 hour” Please explain how long 24 hour will be.

Every person who will read this mail and if want to get back to me, Please read my problem fist and then come back to me with proper solution otherwise Thanks a lot for your kind service.


My Complete:

My DSL number is 4009652 and I am using this connection from June 2009 with 1099 plan. In this plan I was getting 512 kbps up to 100GB after that my speed will reduce to 256 kbps. But suddenly from your side this month some changes have been done on my plan without asking/informing me, now what I come to know that my plan changed into some combo plan in that combo plan, on change in my billing cycle its same 1099 but now I am getting 1 mbps up to 15GB after that 125kbps. I don't want this plane, I need you to revert these changes.

Can any any buddy explain me this thing that you can change any of customer plans as per your convenience? That means customer is nothing for you.

Regards,
Gagandeep Singh
[protected]

Namaste Mr. Nanda,

This is to inform you that your concern listed on 16 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Namaste Mr. Nanda,

Further to our discussion dated 16 July 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Namaste Mr. Nanda,

We would like to inform you that your concern listed 16 July 2013, has been resolved. Should you have any queries please contact airtel customer service at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Thanks for resolving this issue. It would have not gone this far if proper action has been taken well on time.