[Resolved]  Airtel Postpaid — Complaints on "Airtel / Postpaid Mobile Bill "

Dear Manger,

I have been using this number for the last 6 years and my new plan for the post paid is as follows:
Plan- Rs 349
local-50
std-50
a2a-99rs -1000 free

But the plan has been changed and i haven't recieved the airtel to airtel local free minutes. So kindly do the needful for me.
I have talked to the customer care executive but they talked to me very rudely and told me to stop using Airtel Services.
I am sending the reference number for my conversation with the customer care and i need hard action to be taken against the one responsible for such a misbehaviour.(REF# - F[protected]
Kindly update me ASAP on my emailId.
I have been given [protected] number, i have tried atleast 500 times but no one gives any response. And customer care executive are all times busy, and if any one picks up the call they put me on hold for atleast 50 -55mins which is very time consuming.

Hi My Name Prashanth Sequira. I have taken new CUG Postpaid Sim on 20/10/2011 From your RT Nagar Branch From your Executive Mr Lokesh(. My Number is[protected] and I have submitted all My Documents, But Still My connection is not activated, and also no response from your executive nor from your Costumer care. Here I am very much upset with your poor and in-proper service. So pls do the need full to activate my CUG Sim as earliest possible. I hope you will solve this within 24hrs. My inactivate sim number is[protected] H3-WD. And u can contact me on my below number-[protected].


Thanking you,

Regards
Prashanth Sequeira,

Hi

My No. is [protected] and currently I am having "cug Plan 349" and I want
to change it to "199 Combat Plan".

Hi,
your number is recycled and the same i brought from corporate retail shop...im getting all your calls and messages to that same number. please change and update your new number in bank sites.

Dear Air tel customer care,

Subject : Service inconvenience.

i can't able to pay my bill through online when i go to the my account i have put the user id and password after i was click the submit button its not working, its showing below mention message anytime. Request you to check and sort out the problem on priority basis.

We are unable to process to your request, pl try later, sorry for the inconvenience

Regards,
Airtel post paid customer

eference to the above, i have recevied a bill for rs 57020, for the period of 7 days when i was on inerternational roaming. vide bill no[protected], relationship no[protected] and bill date[protected], bill period[protected] to[protected].my phone was deactivated on[protected], my credit limit was only rs 10100, my security deposit is 0.00, ans i have been using this airtel connection for the passed 7 years, and this is beyond my buget to pay .kindly look into the matter and get us the revised bill.

Airtel Postpaid — airtel cheated me

Dear Sir/ Mam

On 24th June we had given the letter to Mr. Arif ([protected] from M/s Wintel
telecommunication, that we had lost the mobile the no consist of [protected]
and you had also issue the sim[protected]f) . I got today we recived
the bill of amount Rs.1,253 for the same no How? Kindly wavier the amount and
check whether this new sim is activated or not? if no kindly deactivate the
no. immeditely.

But Airtel ask full payment from us. Otherwise they will take legar action on us.

This is purely Airtel mistake, Here with I attached letter and un used SIM Pack

i am rahul sharma from ludhiana please disconnect the my number [protected] because my cell was lost thanks my contact number [protected]

Airtel Postpaid — Inflated Bill Amount

Hi,

I have been using Airtel PostPiad after switched into Airtel from Vodafone. I'd called up the customer care and activated Plan 98 of GPRS service. However, they intentionally took down the request and for 125 MB o[censored]sage they charged Rs 1250 from me.

This is an unethical way of doing the business. I strongly disagree this way of business....


Very BAD.

Regards,
Sourav
Mob: [protected]
Pune

Airtel Postpaid — worst customer care service

i am from bangalore. my mobile no. is [protected]. having airtel postpaid connection. recently i got into an network problem in my area. i called the customer care more than 5 times. but they give promises every time it wil be resolved but it was not resolved for more than a 1 month. most of the time there were no signal or extremely low signal which goes when i try to make any calls... i am fed with the customer care and i planned to move some other network which is good in my area.... but i came across lot of hurdles with this airtel network since i bought this sim. i wanted to make it strong by posting in this forum. i am sure airtel cannot be good and i learnt thro my experience with it.

AirTel — Blocked my Cell No. and now assigned to someone else

I had Airtel service on my cell, which I had used almost 9 years, on October 12, 2011 they have blocked my no. without any notification, now when I check dialing same no. today 5th Feb, 2012. It has been assigned to some one else..!

When I asked, before they assigned to some one, airtel said it is permanently blocked.

Airtel Postpaid Connection — Action not taken after complaint

I am applied for a duplicate sim card on 14/04/12 and got it on 19/04/12. After then i was busy and today i checked it and surprised that till the old sim card working with all facilites. I contact the customer care and Mr.Nilesh holded the line for 20 minutes and disconnected without any reply. I had locked a complaint on him vide complaint No.[protected] today (05/05/12). Again I locked a complaint for the deactivation of the Old Sim No. and requsted for the activation of the new sim card.

Please advice me what can i further do for the Out going calls made after 14/04/12, and how it chargeble for me.

What is the action i will take against airtel.

Please advice.

Regards,

Eappen A M
[protected]

Airtel — 3 Times more than the usual bill

I,Lata Jashnani, being a 3 G customer, Am having a lot of inconvenience with your services recently.
I ve been using the service since December,2011. I ve taken a 4 GB Plan with the approximate bill of Rs.850 / - (Approx). But this month the bill amount was 3 times more than the usual bill,i.e. Rs.2,500 (Approx). We had gone to the N.I.B.M Branch in Kondwa,Pune. They were not ready to listen also.
Please rectify this problem and revert back.


Thanking You,

Jashnani

Airtel has been charging me without any reason and have activated value added services without my knowledge. So i have shifted to other service providers.

Please see the trial mail with airtel and revert.

Still awaited for your revert ?


Thanks and regards

Deepak Kumar
Bancassurance (Patna Circle)
SBI Life Insurance Co. Ltd
Third Floor, Kashi Place
Dak Bunglow Road
Patna 800 001

Mob :[protected]
Tel :[protected] /2232177
Fax :[protected]

Failure is not the real end! But it can be real beginning of success!!



From: Deepak Kumar [mailto:kumar.[protected]@sbi-life.com]
Sent: Monday, June 18, 2012 6:54 PM
To: 'nodalofficer.[protected]@in.airtel.com'; 'appellate.[protected]@in.airtel.com'
Cc: '[protected]@in.airtel.com'; '[protected]@airtelinindia.com'; '[protected]@in.airtel.com'; '[protected]@airtel.com'
Subject: RE: Complain

Still awaited for your revert ?

Thanks and regards

Deepak Kumar
Bancassurance (Patna Circle)
SBI Life Insurance Co. Ltd
Third Floor, Kashi Place
Dak Bunglow Road
Patna 800 001

Mob :[protected]
Tel :[protected] /2232177
Fax :[protected]

Failure is not the real end! But it can be real beginning of success!!



From: Deepak Kumar [mailto:kumar.[protected]@sbi-life.com]
Sent: Thursday, June 14, 2012 6:32 PM
To: 'nodalofficer.[protected]@in.airtel.in'; 'appellate.[protected]@in.airtel.in'; 'nodalofficer.[protected]@in.airtel.com'; 'appellate.[protected]@in.airtel.com'
Cc: '[protected]@in.airtel.com'; '[protected]@airtel.in'; '[protected]@airtelinindia.com'; '[protected]@in.airtel.com'; '[protected]@airtel.com'
Subject: Complain

Dear Team,

I “Deepak Kumar” have connection of your company (Mob No.[protected].

I had also a other no[protected] of your company and also I had surrendered this no on May 2011 with all dues payments and sim at your Airtel outlet, Gandhi Maidan, Patna and at the mean time this no had deactivated. I received a call from mobile no[protected]Time 14.03 hours) and he said that, I am speaking from legal office, Teeshazari court Delhi, so a case has been registered against you from Bharti Airtel for Rs. 1388/- as you have not deposited your due amount.

At the mean time, I went to your airtel outlet to know what is happening ? But your staff Mr. Ajay was unable to give the clarification for the same, he said me after checking my account, only two bills has been generated for the month of July’11 *& Aug’11 for separately Rs. 245/- & appx 300/- but portal is showing dues amount is Rs. 1388/-.

I have already deposited the amount Rs.1388/- (Bill no- 8146 dated 14th Jun’12) as per advice of your customer care staff Mr. Ajay. He assured me, I am enquiring for this type of mistake and the said amount will be definitely refunded to you or settled in your ne mobile no[protected].

I want to know, when I had surrendered this no on May’11, then why bill has been generated for next months which including only monthly rental & taxes. Please suggest me which type of mistake or due payment from my side.

If you check my payment history done by me on both nos (Present –[protected] & Old[protected], you will see, there is no any late payment, all payments are regular payment, even many a times your bill has generated on 12th of every month and I have payment my bill on 13th of maximum months through online payments. So, What is the reason of this type of harassment with me.

I have already registered a complain on toll free no, which reference no is F[protected] dated 14th Jun’12.

I never expected this type of service from Bharti Airtel.

I am waiting for your positive response from your side.

Thanks and regards

Deepak Kumar
Bancassurance (Patna Circle)
SBI Life Insurance Co. Ltd
Third Floor, Kashi Place
Dak Bunglow Road
Patna 800 001

Mob :[protected]
Tel :[protected] /2232177
Fax :[protected]

Failure is not the real end! But it can be real beginning of success!!

This is Gopi, My mobile no is [protected]. I was taken this connection for last one month. I used only 10 days but bill amount is Rs.205/. then i went arumbakkam branch and asked for about my bill clarification but they didnot give any responsible and they told u have to pay to month bill amount. Already i padi Deposit amount for Rs.350/-. Now ill surrender my no U'll deduct that balance amount to deposit amount.

Kindly do the needful soon..


ASAP..

Regards,

Gopi.

05/08/12
7.30 pm just now i paid my july 2012 bill payment through SBI net banking rs-1029 debited in my sb a/c but after the transaction return to airtel site replay shows sorry fail this transaction try again.last month also i was faced same problem after i will contact 121 and mail now again problem .pls rectify my problem i need receipt.
Suresh.v
cell[protected]
ref-IGC 0777733

Dear Sir,
Please note a complain of Shalini Communication, Firozabad.

My mobile no[protected]. We have deposit our payment Rs-1800.00 on dated 25th September 2012 which airtel receipt no-2178383 whenever our payment deposit on time 11.21 28th Sept 2012.

We & all customer are facing this type of problem every time from Shalini Communication, Firozabad.

Please short out this problem.

R.P.S.Chauhan

Complaints on "Airtel / Postpaid Mobile Bill"
Unauthorised charges

This is shashank verma from Gurgaon, a past holder of Airtel Postpaid Connection Number [protected].
On 09/08/2012, i have changed my connection from airtel postpaid to airtel prepaid and mobile number remain same as [protected] for some particular reasons:

1. As airtel postpaid connection is too expensive for me.

2. As i am unable to my the airtel bills because improper response from airtel office which is located at 14 sector, gurgaon.

3. In airtel office the staff misguided and took wrong direction regarding airtel plan as they told as no charge and no bill generated after airtel postpaid connection deactivated.

4. Thereafter i paid all the bills and charges of airtel postpaid and every thing settled. Again in this month i 've got a bill of Rs . 13.70 /- for no reason. i went to airtel office 14 sector, gurgaon for details and pay the amount but same thing happening as airtel staff misguided and took wrong direction and they it self told no need to pay this amount.

5. I am not able to understand the situation when i have already gave up my airtel postpaid connection and also paid the necessary charges.


I request you to resolve my problem as soon as possible .
Thanking you
Shashank verma

hi sir, iam ashok my mobile no [protected] iam using prepaid since from 10 years, recently airtel representative forced me to convert to postpaid so i given my documents on 05-09-12 in that time he didn't gave any postpaid sim he told me i will back within one hour but till to date they are not answering call, the problem is when i gave document the next day prepaid connection deactivated, so my communications are all locked, i have some business so communication is most important think that, they told the plan 299, airtel to airtel 20 paise other mobile 30 paise offer what iam asking is pls respond immediately, the agent no [protected], [protected], [protected], most worst response pls solve it
yours
ashokvarma