[Resolved]  Airtel / Postpaid Mobile Bill — unauthorised charges (Mob- [protected])

Airtel — Repeated Allegations of non-payment

I have an Airtel landline and broadband connection for the past two years. Last month, we randomly got a call from Airtel customer service saying that our check of Rs.1700/- has been bounced due to insufficient funds.
Obviously, this was a shock as my father definately had way more money in his bank account. (please imagine the mental torture this can cause someone). We immediately contacted the bank (Kotak) who said that there was no issue and infact the money has been debited from the account and therefore the check had been cleared to Airtel Bangalore.

Without wasting anytime, my dad went to the Airtel Koramangala Office, and met with Rahul (who I guess looks after Airtel landlines... and I think he's the only one there cos if you go before 11 am no one else will entertain you!). Rahul apologised for the inconvenience and said there had been a mistake.

So alls well that ends well??? No! One week later, we get the rude shock of waking up one fine morning and finding our outgoing calls as well as broadband disconnected. On calling airtel customer service, we once again we assured by Sairam, that there was a mistake and he was 'sorry for the inconvenience'. And assured us that he would re-activate the calls.

Of course, although the outgoing calls got activated without any problems, the broadband was giving us problems. So... once again, the saga of getting connected to Airtels customer service continued (did I mention that the IVR is only in kannada, and 3 out of 5 calls just got dropped before even conecting to IVR).
Now I spoke to Harsha, who very kindly helped me to get my broadband started, and when he asked me if he could help me with 'anythin else', I asked him to kindly explain why the goo[censored]ps; he said he was sorry but our check was bounced and so we had to make a payment. (full circle!!)

So, I explained to him the entre story of how that was just a miscommunication and actually his colleagues even apologised for it, he tells me, he is sorry as his colleagues were wrong and the payment has in fact not been made.

Then, I spoke to the floor supervisor Prakash, to make some sense of the mess. After going through the entire story again... he assured me he'd investigate and get back to me.
He did get back to me, with a message saying that 'the matter has been resolved'.

Imagine (again!!) five days later when once again our calls and net were blocked. Once again I called, spoke to some executive called Joji, got through to Prakash, refreshed his memory etc etc.
So, when I confronted him and asked him why did he send the message if the payment is still showing as 'not made' he said that thats what 'resolved meant: that it hads been resolved that the payment is not made"!!!

So, once again, they've kept me hanging.. given a final complaint number[protected] with a promise of getting back.

I need some answers though:
my number is 41530626
1) Where is the 'bounced' check
2) Why does the system sometimes show that the check has been cleared
3) What is Airtel going to do about the oppurtunity loss, as the net was not working.

Thanking you,
A very very dissatisfied customer,

JD

Kindly send my bill on my given Email.id. My mobile no is [protected] & also my corresponding address

Plz send the mobile bill to my email ID

pls activate my no. i pay all bills

Hi,
I at present have a prepaid Maharashtra goa card. If i wants to turn this into billing what will be the charges like. Also tell me if there is any offer like airtel to airtel. Looking forward for your reply, thnx in advance

airtel services are going dull day by day.the range in our hotel is very poor.more then 75 staff are using airtel.pls do something

dawa tsering lama
manager
victoria contienental inn
subathu road, dharampur, distt-solan, H.P
[protected], [protected](postpaid), [protected]

i took my connection in moth of march
not even a single time i have receved a statement of bill
i would like to know the reason
plese look after this and kindly send my bill statement on my email id <[protected]@gmail.com>
and my no is [protected]

Airtel Postpaid Connection — Making Charges for Deactivated mobile connection

Airtel is charging fees for my deactivated mobile number [protected]. Even After raising the complaints, they were detected money from my bank account by ECS. They are still not responding for my query.

My No.is [protected] pl sent my bill and details on my E-mail id.

i want bill details about my no: [protected]

kindly, sent my mobile bill([protected]) through e-mail on my e-mail id which is given below:

[protected]@gmail.com
[protected]@yahoo.com


MY mobile no. [protected] (This number detailes send to me)
This number had taken by my father named Shri A.K.Mishra.

Thanking you,

Yours faithfully

Rakesh

as my connection has been working from more than past 1-1/2 years. and your crm at sec-34 chd shows that my connection has been activated only 1 month back, which totally wrong, it means i have been charged wrongly from past more than 1-1/2 years, where that huge amount of the bill goes. i have been disagree and very much disturbed mentally by the airtel company.
please do needful to it, and do contact me on another no. [protected]

Dear Sir/Madem,

Kindly send my last months(april) 2008 and till date bill call duration and dialled number details on Email.id
my No [protected]

Dear Sir,

plz send my airtel postpaid bill dialled call & call duration on my email address my mobile no is -[protected] and My email id - "[protected]@yahoo.co.in"

MY MOBILE NO. [protected]

Can i get incoming call no. details in my bill detail?
If yes, then what is the process for that? Also what is the charge?
And can i get all 2yrs back information of incoming calls?
Please reply me.

i would like to stop paper billing and wants to have e mail bill for payments.

Dear Sir,

I am working in ENVISION INFORMATION SYSTEMS & TECHNOLOGIES PVT LTD. To test our Blockberry device we bought one Post paid connection ([protected] )from Airtel. I bought the connection in my personal name and went on leave for more than a weak. GPRS was not activated at the time. So our company bought one more Postpaid card ([protected])and also bought one more Blockberry device from Airtel relationship centre, TNagar. So please Disconnect the number [protected], which was bought in my personal name. (A/c No:[protected]

I want to know my bill detail of mobile no. [protected]

i want this song as my hello tune:
Movie: SHAPATH or Hasti

Song: Mat Pooch Mere Mehboob Sanam

Artist: kumar sanu

i had several times on airtel hello tunes...but icant find it..i need this song as my hello tune. vodaphone subscriber are having this.