[Resolved] Airtel / Postpaid Mobile Bill — unauthorised charges (Mob- [protected]) | |
My complaints are: 1) Without my permission Call conference service has been activated on my number, for which I am paying a rental of Rs.49.00 from last 4 months. Even after requesting for deactivating this service (Taheer talked to me, in this regard), the charges are again there on my bill this month. 2) The charges of Rs.450 (in sep), Rs.120 (in Oct) and some more in months of August are imposed on my number on the account that, I have sent messages of these amounts to 58888 (which is indiatimes number to get cricket scores), but I haven’t sent any single message to this number. Bhanwar singh Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
748 Comments | |
Comments
Sorry to say that :Poor Airtel customer Service:
Reason:, I have raised same compliant 4 to 5 times through Airtel customer(Hard copy of bill every month), but the airtel service fails to provide the needed.Even 2 leads have assured that they will do-finally i came with empty hands.
Iam using airtel service for 3 years, I am happy of getting the services from the airtel(poor services).
Is same continuous i need to check other networks
NO :[protected]
Reason:, I have raised same compliant 4 to 5 times through Airtel customer(Hard copy of bill every month), but the airtel service fails to provide the needed.Even 2 leads have assured that they will do-finally i came with empty hands.
Iam using airtel service for 3 years, I am happy of getting the services from the airtel(poor services).
Is same continuous i need to check other networks
NO :[protected]
Dear Sir
I am using Airtel connection number [protected] from long time. On 10/8/2009 I had made the cash payment of Rs. 4000/- to Airtel executive wide receipt number 201906. My outgoing call facility is deactivated on 20/08/2009 due to non payment of bill. After repeted request the Airtel is not ready to activate the same.
Kindly look into the matter
I am using Airtel connection number [protected] from long time. On 10/8/2009 I had made the cash payment of Rs. 4000/- to Airtel executive wide receipt number 201906. My outgoing call facility is deactivated on 20/08/2009 due to non payment of bill. After repeted request the Airtel is not ready to activate the same.
Kindly look into the matter
Subject:
Acknowledgement Mail.
Date:
24 Aug 2009 14:26:13 +0530
From:
[protected]@airtelindia.com
To:
shailesh.[protected]@idbi.co.in
Dear Customer,
Thank you for writing to Airtel. Your unique reference no. is[protected] .Request you to quote this number for future
reference. We shall revert to you within 24 hours.
Warm Regards
Airtel Customer Service
Important: Please mention your mobile no. as 98XXXXXXXX /99XXXXXXXX in the subject of the email whenever you
write to us for a quicker response. Do not include any space or any special characters between the digits.
This is an auto-generated reply; kindly do not reply on this mail. For any queries please mail to [protected]@airtelindia.com.
[protected]-Original Message[protected]------
Subject: [Fwd: [protected]]
Date: 24/08/2009 02:22:50 PM
From: shailesh.[protected]@idbi.co.in
To: [protected]@airtelindia.com
Message body:
META charset= us-ascii BR
________________________________
From: shailesh.boricha new
Date: Mon 24 Aug 2009 14:14:42 +0530
To: [protected]@airtelindia.com
Subject: [protected]
Dear Sir
After so many complaints with you regarding billing address still you havent change the billing address of the same in this
july-august bill even and add to that even I havent receive my bill till date today.
I am attaching the SAVED PDF form of bill which i have downlowd from my Internet LOGIN. In this bill also you have
quoted IDBI BANK which is Incorrect.
Kindly send me new bill with correct billing address so that I can Pay the same...otherwise How could i Pay my bill..
[protected]
Regards
Shailesh
[protected]
________________________________
From: shailesh.boricha new
Date: Mon 24 Aug 2009 13:47:19 +0530
To: [protected]@airtelindia.com
Subject: [Fwd: [FWD: ATTACHMENT FOR YOUR AIRTEL BILL(ACCOUNT[protected] DURATION
[protected] TO[protected] AIRTEL NUMBER [protected])][ BAL [protected][protected]]]]
Dear
Send me July-Aug bill through Peper mode on urgent basis with correct address (IDBI BANK removed) from last billing
address.
Kindly do it on urgent basis so that I can pay the bill accordingly.
Regards
Shailesh
________________________________
from: [protected]@airtelindia.com
date: 24 Aug 2009 13:48:34 +0530
to: shailesh.[protected]@idbi.co.in
subject: Re: [FWD: ATTACHMENT FOR YOUR AIRTEL BILL(ACCOUNT[protected] DURATION[protected]
TO[protected] AIRTEL NUMBER [protected])][ BAL [protected][protected]]]
Dear Mr. Boricha
Thank you for contacting Airtel.
You have expressed concern over the non receipt of bill for your Airtel number [protected].
We sincerely regret for the inconvenience caused to you in this regard.
We would like to inform you that you have chosen the option of receiving the bills only though paper mode.
We request you to send a message as EBILL EMAILID MONTH to 121 (toll free) to avail any particular bill from last three
months bill through email. The same will be sent to your email address within 5 minutes.
The bill through email is password protected and you can retrieve it by sending a message as ebill password to 121 (toll free)
and it will be sent through message immediately.
You can also logon to our website www.airtel.in http: www.airtel.in to view the last 3 invoices with Itemized statement at free
of cost after 4 days from the bill generation date. You can find the below steps to view your bill details:
1. Logon to our website www.airtel.in http: www.airtel.in
2. Please login with the username and the password and you would be able to view your Mobile account details.
3. Click on Bill Guide option
4. Select the invoice period to view the details and click on Bill details
5. Click on Itemized Call Statement to view the itemized call details.
You can also click on Receive bill on Email option to receive bill in PDF format.
For further assistance mail us at [protected]@airtelindia.com.
We value your association with Airtel.
Warm Regards
Lavanya A
Customer Care Executive
Bharti Airtel Limited
Simplify Life with Airtel Selfcare. Just dial 121# and get instant information related to your account on your Mobile Screen.
[protected]Original Message[protected]
From: shailesh.[protected]@idbi.co.in
To: [protected]@airtelindia.com
Cc:
Sent:[protected]:53:02
Subject: [Fwd: ATTACHMENT FOR YOUR AIRTEL BILL(ACCOUNT[protected] DURATION[protected] TO
[protected] AIRTEL NUMBER[protected]
...Rest of the message is truncated.
This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and
privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies
and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email
or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti
Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or
ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further
acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message
shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any
attachments please check them for viruses and defects.
Acknowledgement Mail.
Date:
24 Aug 2009 14:26:13 +0530
From:
[protected]@airtelindia.com
To:
shailesh.[protected]@idbi.co.in
Dear Customer,
Thank you for writing to Airtel. Your unique reference no. is[protected] .Request you to quote this number for future
reference. We shall revert to you within 24 hours.
Warm Regards
Airtel Customer Service
Important: Please mention your mobile no. as 98XXXXXXXX /99XXXXXXXX in the subject of the email whenever you
write to us for a quicker response. Do not include any space or any special characters between the digits.
This is an auto-generated reply; kindly do not reply on this mail. For any queries please mail to [protected]@airtelindia.com.
[protected]-Original Message[protected]------
Subject: [Fwd: [protected]]
Date: 24/08/2009 02:22:50 PM
From: shailesh.[protected]@idbi.co.in
To: [protected]@airtelindia.com
Message body:
META charset= us-ascii BR
________________________________
From: shailesh.boricha new
Date: Mon 24 Aug 2009 14:14:42 +0530
To: [protected]@airtelindia.com
Subject: [protected]
Dear Sir
After so many complaints with you regarding billing address still you havent change the billing address of the same in this
july-august bill even and add to that even I havent receive my bill till date today.
I am attaching the SAVED PDF form of bill which i have downlowd from my Internet LOGIN. In this bill also you have
quoted IDBI BANK which is Incorrect.
Kindly send me new bill with correct billing address so that I can Pay the same...otherwise How could i Pay my bill..
[protected]
Regards
Shailesh
[protected]
________________________________
From: shailesh.boricha new
Date: Mon 24 Aug 2009 13:47:19 +0530
To: [protected]@airtelindia.com
Subject: [Fwd: [FWD: ATTACHMENT FOR YOUR AIRTEL BILL(ACCOUNT[protected] DURATION
[protected] TO[protected] AIRTEL NUMBER [protected])][ BAL [protected][protected]]]]
Dear
Send me July-Aug bill through Peper mode on urgent basis with correct address (IDBI BANK removed) from last billing
address.
Kindly do it on urgent basis so that I can pay the bill accordingly.
Regards
Shailesh
________________________________
from: [protected]@airtelindia.com
date: 24 Aug 2009 13:48:34 +0530
to: shailesh.[protected]@idbi.co.in
subject: Re: [FWD: ATTACHMENT FOR YOUR AIRTEL BILL(ACCOUNT[protected] DURATION[protected]
TO[protected] AIRTEL NUMBER [protected])][ BAL [protected][protected]]]
Dear Mr. Boricha
Thank you for contacting Airtel.
You have expressed concern over the non receipt of bill for your Airtel number [protected].
We sincerely regret for the inconvenience caused to you in this regard.
We would like to inform you that you have chosen the option of receiving the bills only though paper mode.
We request you to send a message as EBILL EMAILID MONTH to 121 (toll free) to avail any particular bill from last three
months bill through email. The same will be sent to your email address within 5 minutes.
The bill through email is password protected and you can retrieve it by sending a message as ebill password to 121 (toll free)
and it will be sent through message immediately.
You can also logon to our website www.airtel.in http: www.airtel.in to view the last 3 invoices with Itemized statement at free
of cost after 4 days from the bill generation date. You can find the below steps to view your bill details:
1. Logon to our website www.airtel.in http: www.airtel.in
2. Please login with the username and the password and you would be able to view your Mobile account details.
3. Click on Bill Guide option
4. Select the invoice period to view the details and click on Bill details
5. Click on Itemized Call Statement to view the itemized call details.
You can also click on Receive bill on Email option to receive bill in PDF format.
For further assistance mail us at [protected]@airtelindia.com.
We value your association with Airtel.
Warm Regards
Lavanya A
Customer Care Executive
Bharti Airtel Limited
Simplify Life with Airtel Selfcare. Just dial 121# and get instant information related to your account on your Mobile Screen.
[protected]Original Message[protected]
From: shailesh.[protected]@idbi.co.in
To: [protected]@airtelindia.com
Cc:
Sent:[protected]:53:02
Subject: [Fwd: ATTACHMENT FOR YOUR AIRTEL BILL(ACCOUNT[protected] DURATION[protected] TO
[protected] AIRTEL NUMBER[protected]
...Rest of the message is truncated.
This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and
privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies
and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email
or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti
Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or
ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further
acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message
shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any
attachments please check them for viruses and defects.
I am using Mo. No.[protected], C/o. Mr. Varghese Xavier my brother, Now I am in remote area in MP. due to this reason I could not deposit my payment in time.
I sure next month 6th Sep.2009, I must depisit the same.
My Bill Amount Rs. 615/-
Thanks & regards,
T.RAJI
[protected]
I sure next month 6th Sep.2009, I must depisit the same.
My Bill Amount Rs. 615/-
Thanks & regards,
T.RAJI
[protected]
I am too disapointed by the Service which airtell is giving me these days,
1st they explained me plan wrong plan
2nd now when i made there complant they are harrasing me to take different defferent plans
1st they explained me plan wrong plan
2nd now when i made there complant they are harrasing me to take different defferent plans
MY NEW NO. [protected] IS NOT YET STARTED
MAY I KNOW WHEN ITS GOING TO START
MAY I KNOW WHEN ITS GOING TO START
Hi,
This is regarding the above telephone number which is in my Wife's Name "Manisha Abraham". Last mont we received a huge bill for 6000 and 5000 was on the Broadband.
Your technicain has said that due to something which went wrong at your backend the network was opened and marked as guest.
Hence my network was open for all ; I have brought this to all your folks in the customer care and no one is ready to listen to anything.
I dont have any other option but to disconnect the services and must say that i wont pay a penny tilll the time i see your investigation details and proper apologies from your colleagues.
Thanks
Rajesh
[protected]
This is regarding the above telephone number which is in my Wife's Name "Manisha Abraham". Last mont we received a huge bill for 6000 and 5000 was on the Broadband.
Your technicain has said that due to something which went wrong at your backend the network was opened and marked as guest.
Hence my network was open for all ; I have brought this to all your folks in the customer care and no one is ready to listen to anything.
I dont have any other option but to disconnect the services and must say that i wont pay a penny tilll the time i see your investigation details and proper apologies from your colleagues.
Thanks
Rajesh
[protected]
please send the bill summary of mobile no-[protected]
today i was shocked to learn that my mobile bill for this month will be about 10000.00. i joined ur sms service as i was told it will be 10p per sms for local sms. i dont know what went wrong.
[protected]
over billing by huge amount. pl check my account and let me know why u are warning me about credit limit and why u are announcing that bill is nearing rs ten thousand
over billing by huge amount. pl check my account and let me know why u are warning me about credit limit and why u are announcing that bill is nearing rs ten thousand
Dear Sir,
My mobile no.is [protected]. Bill of previous month is Rs.933/- has already paid, but bill is not received to me. I have to reimburse the same amount from our company. Please send another bill .
Thanks & Regards,
Choukale
My mobile no.is [protected]. Bill of previous month is Rs.933/- has already paid, but bill is not received to me. I have to reimburse the same amount from our company. Please send another bill .
Thanks & Regards,
Choukale
Airtel Mobile — Network problem at my residence since one year , nothing done about it even after complaing every month
My number is [protected] and I have been using this number for the past 4 years or even moresince more then a year I have been facing network Problems at my place the address of which is given below
Every time I try making calls , it says connection error , or then in 5 or 7 seconds the call drops , if you check my bills it will show you the details
People try calling my number at it says not reachable or engage tone , I ve been regularly calling up the customer care but in vain , every time the answer I get is your problem will be solved in 4 days etc ...
I am giving you few of the service request reference number which are
1. 28071710
2.21456340
3.21224018
4.21205899
I have changed my plan from 499 to 200 because of this pathetic problem and service , the only reason I am not discontinuing my number is that it is there with me since very long and most of my clients have this
I REQUEST YOU TO KINDLY LOOK INTO THIS MATTER
Thanking you
Vinit Ahuja /
[protected]
Dear Concern,
I want to close my postpaid connection [protected] as i've shifted to other city and in new city don't want to continue airtel connection. Kindly deactivate my connection and let me know if anything due on me. Today i m destroying the sim.
Regards,
Sandeep Tiwari,
S-102 IInd floor,
School Block Shakarpur,
Delhi.
[protected]
I want to close my postpaid connection [protected] as i've shifted to other city and in new city don't want to continue airtel connection. Kindly deactivate my connection and let me know if anything due on me. Today i m destroying the sim.
Regards,
Sandeep Tiwari,
S-102 IInd floor,
School Block Shakarpur,
Delhi.
[protected]
how to get my itemised bill in internet
sir please send e bill of mobile no [protected] for the above address
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I m unaware about my postpaid scheme will you pls provide information regarding postpaid scheme of my no.[protected].Pls make possible efforts as soon as possible.
With regards
Kkarthika.M