[Resolved]  Airtel Prepaid — is there a certain time limitation to recharge the cell through internet

i had recharged my phone number airtel prepaid number [protected] on 30/9/07 with an amount of rs 500/.after a little while i received a sms from airtelstating"sorry,your request cannot be processed at this time".instead of recharging it by the next day or so they returned my amount back to my bank account for which i am thankfull to Airtel.yesterday again i tried to recharge through the net for the same amount as earlier rs 500/ and i received the same sms as earlier.now,at about 14.15 hrs i treid recharging with rs 100/ and get the same sms as above.what i donot understand is that if Airtel cannot provide us the recharing facility through the net then they should stop fooling people .now i have to get back rs 600/ from them.what the hell is wrong with this organization??????????????/
if there is a time duration between which the recharging can be processed then please do specify .donot make a fool of the people utilising your phone.
hope this problem will be rectified soon and such inconveniences will not be faced by the consumers.
regards
sangeetha doke
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hi,
Even I tried to recharge with Rs.55 and got same message, "sorry,your request cannot be processed at this time". When I asked customer service person, he simply said that my mobile is not recharged with any amount.
If they cannot provide this facility, they should remove this option from internet.
I had recharged with rs100 for the cell [protected]. I have not got any message for not being recharged with the amount. Could you please look into this. Is this facility really available, if so it should have worked with 1 hour as per the activation list.
sir,
i have recharged (Mobile No. [protected]) mobile internet pack with Rs. 98/-on last[protected]. i had know the validity of this pack a month (30 days). But when i disconnect with this internet service, a message is flash with my mobile with validity on[protected]. whats the matter.please adjust the validity. if it is do not possible, i challenge, i will never use your SIM. and advice to my friends circle for the same.
Sir,
I have Airtel Pre Paid sim card mobile No. [protected], I am missing many calls due to poor net work. My mobile latest model C-7, Nokia make. My office is in the area of Sion, Mumbai and my residence is at Kamothe, Sector-20, Navi mumbai-410209. In my office as well as in my residence most of the time no network coverage, some time sing line digit, calls are disconnected while talking. What is the solution? How I have to get good net work coverage? Kindly advice at the earliest. My email :[protected]@yahoo.com. If I need to change to other network please inform. Kindly solve the problem immediately.

A. Sree Ramulu, Director(IH), Central Labour Institute, Sion, Mumbai-400 022.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54492
    Pending
    0
    Resolved
    21957
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information