[Resolved]  Airtel Prepaid — customer care service

sir.i am recharging airtel internet card.after using face book just my phone .my main balance account full nill maximum 30.min use.after iam calling no balance in my mobile. so i informed to yuor supervisor i dont know his name, he behave me with no co-operation pls do some thing

thanks &regards
daison. t.d. thrissur.
MY MOB NO.[protected]

Dear sir/Madam, i converted my airtel post paid num: to pri paid on 29/11/2012, and still my num: is out of service from 30/12011 to current date 5/12/2012. i had very bad experience with airtel service. my airtel num is: [protected]

hi sir,
i didn't used my airtel number for 2months...
it deactivated now...
please tell he how to activate or plz tell status of my card...

HI..

This is Vijay, I am using Airtel from past 10 years.. I was very happy with your service, but now a days, your service is becoming very bad. Unnecessarily my balance is getting detected from my account, if I contact Customer care, they are telling that by default some service is activated and detected amount cannot be refunded..ok I agreed and requested them to deactivate the service and not to detect my balance in future. But the very next day again for the same amount is detected from my balance, if I ask the customer care they are not in a position to convince me, and from that day my number is not connecting to customer care. Now I am totally confused weather to stay in this Network or should I move to some other Network. Need your good support to resolve my issue…..

Airtel: I have activated the Internet package for month of Oct 2012 and it reactivated in month of Nov 2012 in that even though I ask them to not to reactivate my account without my confirmation they reactivate it in Dec 2012

Hello,

I am Ranjith. My mobile no is [protected] . This is Karnataka number.
Currently I am in Tamilnadu. Two days back I recharged my mobile with 250rs 3G internet pack, but even after recharging money is deducting from my main balance. I tried calling customer care number 121, they said mine is Karnataka number so they can't support they told me to cntact airtel karnataka, Airtel karnatka customer care peole said as I am in tamilnadu they cant support me and asked me to contact airtel karnataka and karnataka people are asking me to contact tamilnadu and this cycle is repeating and I did not get any support

I am fed up with this customer care people.Please call me otherwise I am going to switch to TataDocomo

Please respond to me .

Regards,
rANJITH

Dear sir
my new sim purchage my mobile no. +91 [protected] out of
service sir plz. Request to u my service our sim urgently.

Regards.
Ashok jain
mobile no. +91 [protected]

Sir,
MY Name is Srinivas, I am using airtel prepaid number [protected]. on 19-12-12 Rs.50/- was debited from my mobile balance with out any action taken by me. So please credit Rs.50/- in my balace.

my mail id is [protected]@gmail.com

I recharged my no. [protected] With rs 130 for talk time 34 for lower call rates and 98 rs for data pack on Sunday n next day I found my balance rs 2.81 rs after asking customer care they said data pack n message pack was renewed I didn't ask them to do so they said we messaged u to deactivate I didnt ask for activating they activate theirself Bt deactivation I should do even after recharging For d same service that means next month 2 packs will b renewed n if I recharge again then 3 after that 4 n so on it's I just asked for my money they said sorry Mam this is not refundable, , see how they fool people, , I m left with rs 0 n lower call rates n 2 gb data which I don't need they said u will get a call after 4, 5 hours n nt even yet I have received any this is their service they r not concerned if I can't call anybody i[censored]rgent even after recharge they had to deduct money n they deducted, , too hell with the customer their motive is sought n the final answer is sorry Mam ur money has been grabbed

Dear sir/madam


i am using simcard for past 5 year and i will speak to customer care service 10 to 15 time and but its not solve my problem and i will call to customer care service to my mobile its not function and your customer care service all of say some steps but i will do that steps also but its not working and that sms pack also automatic renewal i d not want for that services please stop that services
kindly do the need full and my mobile no : [protected]


thanks &regards
manoj

Dear Sir/Madam,

I am also changed my no. [protected] is tata indicam to airtel but your agent are not change my no. tata to airtel and not give to my all documents... your agent are not good behave with me...

Please reply me as earier possible.

Gourav wadhwa
my contact no. [protected]

My No. is [protected]. Today 14 Jan after 10:30 AM, I receive a message from AT-AIRINF that " Thanks for downloading value pack from Air-tel. you have been charged Rs 99.0 ". Its my request that I didn't ask for this service. Kindly refund the amount.

Also I tried to contact CCR several time on 198 but only first time my call was allowed n that time executive put me on hold n after keeping on wait she disconnected the call. After this my all call got rejected from IVR itself when I choosing option '9'.

hi airtel customer care service Why should not taking to customer care person at my no... Airtel Network is very Bad Service, i would like to change another network.

my mobile no is: [protected].

without my knowledge how it is correct to charge any amount for any reason like Cricket, since I haven't not subscribed for any such purpose.
please never never never make charges without my permission.
Is this the way a corporate company do?

I AM VERY SORRY TO INFORM THAT I AIRTEL CUSTOMER SINCE 2000 AND I HAVE VERY BAD EXPERIENCE ON POSTING AT PUNJAB. MY MOBILE NO [protected]. YOUR EXECUTIVE UNABLE TO SOLVE MY PROBLEM.

Sir, I was not talking any person and not active any service but i was deducted 28 rs my account ..I request yau that please help me . my name is tabrez khan warsi and mobile no is [protected], amunt deduct date 27.02.2013, time 06.45pm. THANKYOU

I am having airtel 3G donkel prepaid no [protected] i am unable to recharge the service in net for the last two months every time i have to go to a shop for recharging the same on 31, 03/2013 i tried twice to rechage the 3G data card message appeared that due to some technical problem the recharge is un sucessfull .i con tacted toll free no.[protected] spoke to ms harhit kaur and later with maha singh at about 8, 45 am he has tranferred the line to supervisor after some time line disconnected. i am not at all satis fied with your customer care division after waiting 15 minutes on line you are charging for the call and no response ans no solution except lisitening your ads over phone which we are paying the call charges pl correct the problem and allow my 3G no recharge on line hope you will respond to this message
S. R.gunasekharan mob no, [protected]

Hi Airtel_Prepaid Care,

My Airtel # [protected] (ajit.[protected]@ibibo.com)i started airtel money service, last 4th month, but today suddenly i not load cash . showing error on web-page (You are not registered for this service. For details, visit www.airtel.in/money).

Rgds,
Ajit Thakur
+91-[protected]
+91-[protected]

worst service from airtel and now days call rate also high...customer care number is not received from my number and they dont want solve customer problems...

Dear Sir,
My Prepaid Mobile No.[protected]. I need to verify my Call log (incoming and Outgoing) from 10/5/2013 to 9/5/2013 (One month). I wish to pay any charges for getting this information. My mail id is [protected]@hotmail.com

Kindly intimate me and obligbe.
Mohanrao