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[Resolved]  Airtel — Hidden charges

Airtel is a fraud company.

1st issue; This is not the first time issue, I have faced number of issues like this, for ex;
I got a message from LKD services and they themself detected Rs.10/- immediately.
I called airtel and raised the issue they provided refund of Rs.8/- what about the remaining 2/-.
even so i left it. That day evening i got the same message and they detected the same ammount again, i called them and shouted and told them to cancel all the services that are active in mu number and they provided Rs.10/- refund.

2nd issue; They started detecting 1 rs daily, i dint notice it for a long period, when i noticed it i called them and raised the issue they told i have activated a service and thats the reason they are detecting daily rental.How this happened, last time itself i have canceled all the services.

3rd issue; Actually I got call from airtel, I just attended the call and immediately disconnected when i came to know that is from airtel, next day when i checked my balance i lost Rs.15/- for the service that i have not activated.
I called to customer care and told my issue and raised a complaint. They are not bothered about my issue and also they told they cant provide refund.

This is what i noticed, without my knowledge i dont know how much they have taken from my balance account.
I am not gona use any Airtel product nor gona recommend any one for airtel.
I am gona tell this to every one I know who are all using Airtel and stop them from using airtel services.

Don't use airtel sim/net/phone connection/any product of airtel, they will charge you unnecessarily and they wont provide refund also.

Don't belive them, I remind you again.

If you have any of airtel products please change them immediately.

Be Aware, its your money that they are charging for doing nothing and that money didn't come from sky, you have gained it by your hard work,..etc..

We have to dump them down, please join hands, since no one is asking they are doing like this.I don't know about other networks but please don't go for Airtel for anything.

Airtel SUCKS.

Please help me spread this information.

Forward to all your contacts.

If you/any of your friends/family members using airtel please tell them to change to another network as soon as possible.

--
Thanks & Regards,
Dineshkumar J
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Complaint marked as Resolved Aug 13, 2020
Complaint comments  23 Comments     Updated: ShareTweet

Comments

Airtel Prepaid — Extra charge on SMS

I am being charged 1.50 rs to 2.00 rs per sms, which i must be charged only 1.00 rs. i have complained in gallery 3 times but no action has been taken on it...
kindly take some action on it...
i m also a airtel user.. one thing u must b aware of is that u r charged 1 rs per sms. now if the characters exceeds 164 characters in 1 sms, then it becomes 2nd sms and 2 rs are cut, although the sender and the receiver find it 1 continuous sms, it is infact 2 sms as the number of letter (including spaces) are more than 164... similarly, as the characters increases, sms no and rs increases

Airtel — one rupee charge daily

sir,
I am now days working at Mhow (Indore).Three times complain to your air tel live asesstent, first time he/she cancle the subscriptaion service for few days but again renewed this service and two times NO answer.
Therefor, I am not recharging my Mobile, So please cancle this subscription and again not renewed.
The email Id of the subuscription is"[protected]@re1", and he/she sanding the massege from numbers are as 64611001, 54321, 57007.
Please send your reply to my emai id or my tele NO.

"Thanku"
MY mobile no is "[protected]"
I'm currently very upset that I keep getting charged some 2-3 rupees per day for an unknown reason. I've been a cellphone user for a very long time and I know what I subscribe to. I am getting these jokes sent to me which I'm guessing is deducting my prepaid balance. Not only is it spamming up my inbox but it is charging me money. Please stop all these annoying messages and deducting money for whatever odd reason.

My mobile number is [protected]
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dgdg
dgdg
dear sir i am customer of airtel post paid connection for last five years paying the bills regularly for last five years .for last three month i does not receive any bill so complaint to customer services so the send me itemised bill for mont of july on 11 aug 2010. i shocked to see that they are taking hidden charges in the name of sms others with video mode activation and charges are rs 176 rs which bill i had already before two days because i trust on airtel and due to busy schedule my services not hampered i pay the bills regularly. now the matter is that this type of hidden charges they are taking for last one year in the name of sms others but i does not come in observation. today i got the itemised bill after so many years come into observation. so kindly do the needfull and pl help to waiver off the hidden charges the company airtel had taken from last one year. thanking you .
Dear One,

Any service provider company now a days automatically activates a VAS and Airtel is leader in that. So it is advisable to check frequently i.e. once in a week whether they have activate any of the service or no. You can check it by dialing *121# and then check 'stop service'
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Airtel Prepaid — unnecessary detections

I’m airtel subscriber on August 10, 2010 I have raised a request regarding amount detection(ticket no: [protected])I have made call more than 4 time so for I haven’t received any response form that side, again I called today they were given another complaint number [protected] without any explanations, so made a call to complaints dept as soon as they simple said we were detected because of internet activation but I didn’t use the internet while the detection happened and the mobile which I‘ve been used does not have the GPRS options .

Airtel — Join Hands

Everybody who is facing any problems with Airtel Broadband, do join hands with us as we are going to sue Airtel soon.......
For further queries do talk to our lawyer, his no. is
([protected]) and do mail ur problem to him at adv.k.[protected]@gmail.com.
i need Ur support against the big giant...

Airtel — Do Join Hands...... No costs

All the people do join hands in fight against Airtel Broadband...........
U will not be charged a single penny, but i will pay to my lawyer myself.........
i just need Ur support........
My lawyers email i.d. is adv.k.[protected]@gmail.com
I am having airtel broadband connection. Please provide user manual as I wanted to feed telephone directory and utilise other functions.

My phone No:[protected]
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Yes Airtel is really fraud service.

Initially they given attractive tariff plans, very low Booster packs. But now they slowly increased every booster pack amount.

Not only booster and tariff, but also reduced talktime of every recharge.

By giving sms balance they reduce talktime. it is commeon for those who already done sms booster recharge. Is it not fraudulant?

they increased booster pack rates, by giving free sms, then why they charge for sms while doing top-ups?

once upon a time a booster pack was Rs.97, tariff A-A:10 ps, other 50 ps, 5000 sms free with 3 months validity, now it s 195 with 10000 sms and 225 with 18000 sms.

it is really network friends.

dear friends think of all these issues and those complained against other problems over airtel.
hey they have changed tat 195 plan too...so cheap they r...

Airtel Prepaid — SMS charges detection

Dear Sir,

Today I have send some local sms but the charge of Re 1/- deducted from my main balance where I hv 10 local free SMS available.

When I called to customer care and asking for contact with Customer representative, customar care provide some music and again deducted 0.50 paise from my balance.

This is very wrong procedure to deduct balance from customers.

Kindly look into the matter.

Regards,

Mithun Nandi
Mob no. [protected]
Since 2 years Airtel is providing worst service. Whenever I recharge airtel were deducting 10 rs for some pack. After that I have complaint about the same & they credited but now I am frustrated please stop this kind of deduction. Kindly do not reply like I have activated any service pack of something like that. I didn’t activated any service. Now I am planning to switch my service provider.

Mobile No. : [protected]
Customer Name : Manoj Patil
Summry : 10 RS deduction
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Airtel Prepaid Scheme — SMS DEDUCTION CHARGES

In my Airtel Postpaid scheme, I am receiving
LOVEPACKAGE SMS unwantedly and for
that they are deducting Rs.5.00 once in five
days without my concent.

I am getting unwanted disturbances and mental
worries due to this problem.

Please someone can kindly look into this
probelm and sort out the issue immediately.

S Ramasubramanian
[protected]
The Airtel is the worst service provider in the world. One day i saw my account had Rs.34.00 as balance and when i saw on next day morning it was Rs.29.00, Rs 5.00 gone. When i called the customer care, they told me i used Airtel Live to browsing but i am using mobile office which i paid Rs98.00. The further told me to send sms LIVE to 54321 to activate aritel live, its clearly misleading as it will just activate the Airtel live and when i send DLIVE to the same 54321 i got lot of options but none of them are related with deactivation. Since Its happening all the time, I am planning to move to Tata Doccomo which my Friend is using without getting any pain like this (He got Rs.10 back after the charged him without his knowledge). If the AIRTEL keep on doing this, they are going to loose their no.1 tag as service provider. Its clearly showing that Airtel is biggest loser after the Mobile portabality was introduced......

Regards,
Lakshmi Narayanan V
Dear sir





i am Ramkumar my mobile number [protected]... yesterday i called to one airtel number [protected]...that call duration around 10 mint..but the call charges for that call is rs 3.60...



as per my mobile plan...for Airtel to airtel only 10 paise...why you are taken that my much money from my number..



same time i tried to reach your customer care center for last two days.... still their redirecting to some other numbers and services like *121#...



i am using this number for more than 3 years...now a days i am getting more difficulty to reach your customer care..and getting services..your customer care peoples not responding properly.



i am planing to move to some other network if your service continuous like this.




Thanks


K.Ramkumar


Mobile : +[protected]
DEAR SIR/MADAM

STILL I AM NOT ABLE REACH YOUR CUSTOMER CARE NUMBER FOR ANY QUIRIES OR ANY COMPLIENT ..
YOUR TOLL FREE NUMBER 198 AND 121 ALWAYS REDIRECTING MY CALLS TO *121#...

WHY ITS HAPPNING... YOUR CUSTOMER CARE PEOPLS NOT READY TO ATTEND THE CALL OR WHAT IS PROBLEM TO TRANSFER THE CALL TO YOUR EXECUTIVES...

ram
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