Airtel — money deducted

Address:Uttar Pradesh

HI
this is surender, i use 98rs gprs pack,
i renewed amount of 444 on 6th april, then for renewing my 98rs gprs pack i've
dialed *567#, it given message as i've been already activated this pack.
i got a message that i gprs pack will automatically renewed according to your balance.
on 7th morning my balance was 0.0rs (total lost 444rs+138rs)
then i called up customer care they said to deactivate internet by *567*2# then activate it .
but it has given option to NOP(net on phone) which by mistake, i've pressed costing me 99rs
total lost 444+138+99, refund my amount.

surender
[protected]
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Sir,
i am a customer of airtel prepared, Last day i got an sms saying, i have been charged Rs 30 for subscribing airtel radio. but i didnt subscribe anything. Then i tried unscubscribing and after some time, i got an sms saying, the service has been unsubscribed. but still i didnt get my money back, and now my balance is running negative. when i tried to call customer care executive, the call gets hanged up automatically whgile connecting with executive, iam not able to make any calls or anything, and this is pretty bad, what the heck is this ??. if a person cant make calls while they needs to.
Dear Sir,

I have a AirTel mobile connection no. [protected]. 5 Rs. deducting from my Balance with out any reason. Before this it was a deducted the amount in the same manner and get resolved though you only.

Please check and resolve the problem. Kindly do needful as it is a trend of AirTel to repeat the same trend of deducting Balance without any update to the customer.

Regards,
Om Prakash
Dear Sir,

I have a AirTel mobile connection no. [protected]. 5 Rs. deducting from my Balance with out any reason. Before this it was a deducted the amount in the same manner and get resolved though you only.

Please check and resolve the problem. Kindly do needful as it is a trend of AirTel to repeat the same trend of deducting Balance without any update to the customer.

Regards,
Om Prakash
HELLO SIR , THIS IS KIRAN FROM ANDRAPRADESH USING AIRTEL NUMBER [protected]


FEW DAYS BACK I WAS BROWSING INTERNET FROM MY MOBILE FORM [protected]

I USE NOKIA N97 MINI AND AS IT IS A TOUCH DEVICE AND WHILE BROWSING I ACCIDENTALLY CLICKED ON HUNGAMA.COM AD INSTEAD OF BACK BUTTON

THOUGH I ACCIDENTALLY CLICKED ON THAT ADD, HUNGAMA PAGE LINK DID NOT OPEN AND LATER AFTER SOME TIME I GOT A SMS SAYING I HAVE BEEN CHARGED 99 RS.

WITH OUT ANY NOTICE OR INFORMATION HOW CAN THEY DEDUCT AMOUNT

THE NEXT DAY AFTERNOON I RECIEVED A CALL FROM AIRTEL EXECUTIVE AND I LODGED HIM MY COMPLAINT.

HE ASKED ME TO DIAL 198 AND LODGE A COMPLAINT

I CALLED HIM AND ASKED HIM ABOUT MY 99 DEDUCTED AMOUNT

HE WAS SO RASH AND COULDNT JUSTIFY MY PROBLEM. HE TOLD ME IF I COULD HAVE CALD HIM 24 HRS BEFOR HE COULD HAVE CREDITED ME AMOUNT,,

BUT I CALD HIM BEFORE 24 HRS ONLY AND I COULDNT GET MY PROBLEM SOLVED

HE TOLD HE WOULD CONNECT THIS CALL TO HIS MANAGER, HE PUT ME ON HOLD FOR A WHILE AND DISCONNECTED THE CALL

SOON AFTER THIS I TRIED TO DIAL 198 AGAIN BUT THEY BLOCKED MY NUMBER I COULDNT REACH THEM

I REQUEST THE TRAI TO DO SOME NECESSARY ACTIONS TO BE IMPLEMENTED AS MOBILE OPERATORS ARE ACTING LIKE ROBBERS AND DEDUCTING MONEY FROM CUSTOMERS


I REQUEST TO SOLVE MY PROBLEM AS SOON AS POSS

IF ANY QUIERIES PLEASE CALL ON [protected]
Dear sir,
This is to inform you that AIRTEL has become ONE of the WORST mobile services. I activated the internet pack of Rs.17-200MB for 3days validity,at that time i had Rs.110.52 in my balance, then i started browsing my email and downloaded my photo of 6.45MB size, which was not fully downloaded. It suddennly stopped then i checked out my balance it is showing Rs.0.52. I called up the customer service immediately and highlight the problem, but of no use in complaining to them. They play lot of game with customer and does not respond properly. Right now i have 3 compliant nos. but still the problem was not solved.
Even though my internet service is not activated, i did the calculation of charges, that is AIRTEL is charging Rs.0.20 for 30KB to be downloaded, when calculated for 6.45MB it comes around Rs.45 only. Now when i tried to call the customer services my no. is being blocked by AIRTEL and im not in a position to speak to the service providers.
there needs to be an updates as soon as my pack expires, than to drive towards default pack. Made calls to Customer care people for about 8 times and they made me waited saying will transfer to senior executive and no one lifts even after one hour..

Regards
surender
[protected]
hi
Iam Sai s Vanamala my mobile no is [protected] I bought the sim on 26th August and today I got a message like " your have been renewed for hello tunes subscription service from airtel.you have been charger ra 30.0". Which I haven't subscribed yet, when I called customer care on 121 they asked me to call 198. when I called 198 they said its Karnataka customer care and asked me to call 121 but when I said I called them before and they have asked me to call 198, then they asked me to call chennai customer care and gave me the no [protected]. When I called this number they said its aircel customer number. Again I tried to call 121 but now they blocked my number Iam unable to connect customer care on 121.

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