[Resolved]  Airtel — Wrong information

My mobile no. is [protected],yesterday on 28/01/2008 when i recvd the bill where i came to know that my bill amount comes very high ,Actually i take a sms pack on 31 dec.2007 or 1 jan2008 on customer care number and i confirm on the customer care after two day the reply was that sms pack is activated , for the result i start sending the sms as i required as i was in belief that my sms pack is activated the sms will cost me 10 paise but i was surprise that my bill comes to rs. 1657.87 In which SMS charges were for rs. 196/- @ rs. 1/- i was shock where my total bill comes to near by 300-380 per month, and now this bill tell me that i spend rs.196 on my total 196 @ rs. 1 instead of 10 paise .so i request you to please look in this matter and adjust the sms pack @10 paise at an earliest. This type of service i was not assuming from airtel, please send the reply at an earliest.
Your early response will be appreciated
RAJEEV MAGGO
MOB. [protected]

ABOUT POSTPAID BILL

I recharge with 25 rs for std its validity for one month the service is for three minute cut one rs but after 10 days this facility is not avilable in my mobile i call to customer care but they does no any thing pls give me reply and solve this issue other wise custumer not belive on airtel they will take IDEA SERVICE

Dear Sir
It’s my painful request to solve out my problem. Sir as I am using Airtel network since many years because of good service and coverage but during a month back when customer had a chance to choose their network of their wish, (Porting). As I had two Airtel connection I preferred to port one of my Airtel to Docomo network. As I done the porting, after a couple of days I got a call from your customer service executive saying that we will give you a better offer if you continue to stay with Airtel. During this conversation even I asked her weather there is any rental or service charges for this offer, where she clearly mentioned that it’s free of cost and nothing will be deducted. But Recently they have started to charge Rs. 1 per day as a service charge which they have not mentioned during the time of our conversation.
With a great hope I am dropping this letter to you thinking that there will be a positive action against this.

Thank you for your time and consideration.

With thanks & regards
Shihab
+91-[protected]

We have received the message from Airtel regarding Full Talk Time on Rs-200 recharge with unlimited validity. But When I recharge we get only Rs-180.
When I called to Airtel Customer Care, she was saying that this scheme was only for same day only on which day massaged received, but there was no information regarding this on the message.

regards,
Manoj Srivastava
[protected]

Airtel DTH — wrong information

I AM A AIRTEL DTH COSTOMER ,MY ID-[protected]. I BELONGS TO ECONOMY PACK . IN THIS PACK CONTAINS STAR JALSA, STAR ANANDA, ZEE BANGLA, ESPN,STAR SPORTS, STAR CRIKET. BUT LAST SIX MONTH I DID NOT SEE THIS CHANELS. YESTERDAY THEY ARE CALLED ME FROM THIS NO [protected] AND TOLD ME THEY WILL PROVIDE THIS CHANNEL BUT I CAN NOT SEE THESE CHANNELS TILL NOW.

Airtel have mentioned that in Rs. 225 combo recharge we get 9055 free SMS and 10p between A2A, but never mentioned the free SMS between A2A. Retailer also not aware of that. After I recharge and started use only I came to know that only for Airtel 2 Airtel. I am very much disappointed. In Internet also they mentioned the same.

Hi, plz stop cheating with people, today at 12.44 PM i get a cal from [protected] and they told me that there is a exclusive offer for me only for today that i recharge my a/c. with 1 month then i will get 1 month free, with 2 month 1.5 month free and with 3 months 2 months free, i just recharge my account with 3 months and waiting for there call but after a long wait i called the airtel customer care and they told me that this offer is only for suspended customers then i asked them that why should you call me and asked me the offer then there senior supervisor told me that is a different department and we don't know how they call u, now my validity is till 5th of june, i have three connections on my home and 4 connection at my office, so waiting for 5th june to close all the connections of these cheaters corporate,, plz change ur name from bharti to """""cheaters"""""

Hello sir I am Prashant Kumar from Patna around a month ago I recharged my number [protected] with rs 49 which is a rate cutter pack the retailer showed me a poster in which I saw it is valid till two months now only after an month the pack has been expired please help me getting the knowledge about this doing without any prior notice or they r willing that I change my operator to some other so I may not get the convulsive.. My number- [protected]

To activate mobile Internet pack with 200MB, valid for 7 days at Rs.23 on your airtel mobile, sms MFI Y to 121. Charges post free usage 10p/10KB.


Bt the company had gave me 150MB and only for 6 d

Hi sir/mam
This is narayana, i am prepaid customer of airtel ([protected]). When i am calling to the customer care. their are giving wrong information. they are not solving my problems. They are escaping inplace of solving those things.
problem:I am applied for portability but they call me and offer a offer. so i am agreed and i am interested to continue with airtel. But, when i am calling regarding that they are are giving different answers.. to me

Dear Sir
i have purchased RC 25 internet pack few days back im unable to recharge for the scratch there is a number which cannot find properly, but i called customer Care . she said Ur mobile is activated but its not activated Serial No[protected]
please kindly do the need full..

Hello

I was a airtel user, and i had a postpaid connection but i requested for the mobile number portability (MNP) at 31 May 2013.
Then i received message from Vodafone with porting request number i.e AD137848.
But yesterday there was no network in my previous service provider' SIM i.e Airtel.
So I entered Vodafone's sim in my mobile and there was no network.
Today i talked to the customer care executive of vodafone & i come to know that they have ported my number from postpaid to prepaid with the different details. Don't know how is that possible. How Airtel has send wrong information to the vodafone.
Even i have my all details like mobile bill.

In Airtel my details were:
Name : Amit Kaushik
Address : 100 D-1 Railway colony tughalkabad new delhi-110044
Mobile No.: [protected](Ported mobile number)
Proof given : Driving Licence

Mera number hai [protected] maine is number pe call sasti krvani thi to maine customer care mai call krke pusa to unhone btaya ki 89 ka recharge kro aur sbi numbro pe call sasti ho jaygi to maine krva liya but abi yeh sirf airtel to airtel hi sasti hui unhone galt information dekr hmare 89 ka nuksaan kr diya aur aap jald se jald action lo aur hmare 89 rupes bapis krvao plzz.

Mera number hai [protected] maine is number pe call sasti krvani thi to maine customer care mai call krke pusa to unhone btaya ki 89 ka recharge kro aur sbi numbro pe call sasti ho jaygi to maine krva liya but abi yeh sirf airtel to airtel hi sasti hui unhone galt information dekr hmare 89 ka nuksaan kr diya aur aap jald se jald action lo aur hmare 89 rupes bapis krvao plzz.

This is with refrence to mobile number [protected] I was given the information about data pack to recharge with rs 298 and avail 2 GB data with 60 days validity.later after recharging I was told that there is an increase in service.if it was so than why I was given wrong information about data and even offer of 46 rs talktime in 47 rs but I got 38 rs.with such a poor service I m forced to change my service provider and wish to port in my number to idea.