[Resolved]  Aquaguard Classic — water purifier not working

Dear Sir,

I have contacted the customer care services so may times but they give false promises to come and repair my Aquaguard water purifier and till now no one has come. I think you understand that this type of response from your side spoils your image as if some one asks us about our opinion regarding aquaguard it will surely not be a good one, you will lose cutomers new and old at the same time. So please send your mechanic for repairing the product. Our address is B-604, Raheja Park, Magadi Main Road, Next to Sarvodaya Hospital, Bangalore - 560 079 (Please send on saturday or sunday or after 06 p.m. as the house is locked)
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Aquaguard (Classic) — water purifier not working

I had got replaced the sensor by the authrized dealer of Aquaguard in chattis garh and the same is not working since last one week. I call him to check the machine then he once again said to me that send your machine to me, which is 40 km away from my residence and it is very dificult to visit the shop at desired time. I am higly intersted to give AMC of the above product. Please interfere into the matter and get resolve the problem at the earliest
I amfrom thiruvanmiyur . we didi't use this for past one year. but we want use so fixed the aquaguard but after that i think I need service for this pls can you help us.
Aquaguard is not working properly. So come and service it immediately.

Address: 11, Kundrathur Road, R.E nagar, Ist lane, Porur, chennai-600116

Mobile No: [protected]
I have a Aquaguard iNova. This was bought more than 4 years back. I have AMC on this product. I have registered a complaint more than a month back and am still waiting for the service technician to turn up.

The service in Chennai is very poor from Eureka Forbes.

Please do not go for EF products, especially in Chennai, as they don't know how to provide customer service.
The service in Bangalore is very very poor and the The respective person who should come for a check uses abusive words and they give wrong contact number.

AQUAGUARD INFINITY (WATER PURIFIER) — WATER IS NOT COMING WHEN IT IS ON

LOCALLY I HAVE COMPLAINED TWICE , DAY BEFORE YESTERDAY DUT TILL TODAY IT HAS NOT BEEN ATTENDED
I HAVE PURCHASED THIS YEAR ABOUT TWO MONTHS BACK IN THE MONTH OF JUNE .
WATER IS NOT FLOWING EVEN IF IT IS ON FROM YOUR PRODUCT AQUAGARD INFINITY
I have not seen such a fraud customer care, after giving 3 to 4 complaint no one has visited the site, only there will say every customer is important for them till there take over money to there pocket after that, how are you, I will make inshore them, once I will get them in any of the site when there will come for demo, I will loss there as more as customer, telling them what is happened with me.
My aquaguard is not working and service in bangalore is very-very poor. I have contacted customer care so many times, but they give false promises. they don't come to visit my house.
My number:[protected]
Address: Astalaxmi layout, JP Nagar 6th Phase

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7758
    Pending
    412
    Resolved
    4407
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information