[Resolved] BookMyShow — Non Delivery of tickets | |||
I had booked tickets for an IPL match in Pune through BookMyShow online as there were no other Retail outlets available for the PWI tikcets. I had booked 8 tickets in one shot around 20 days before the match. Booking ID : IPPW[protected] Date : Tue, 27 Mar, 2012 Time Stamp : 5:43pm They had charged the delivery charges as well as convenience charges. However in the name of convenience I had to collect the tickets just a day before the match from their Deccan Gymkhana office in person. Hence no delivery, and no support infact arrogance that "Its your ticket, either you collect it or leave it". So everyone beware of booking many tickets at the same time. They have done this to many. They profit on the convenience charges and finally its the biggest inconvenience. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
Hi,
I would like to bring to your notice a very insulting incident yesterday i.e May30th 2009.
I booked my 4 tickets for Jackie Chan's Movie Police Story-V in Hindi, on bookmyshow, for BIG Cinemas RAP-Kaushambi, Pacific Mall, Plot No 1, Dr Burman Road, Sahibabad, Ghaziabad-201010. And I was given the tickets for Hai Kya Dum (which I though probably is the Hindi name of the same movie) but to my utter disbelief the movie was some third class dubbed Thai action movie. I had taken my guests in front of whom I was humiliated for no reason. I also checked with the staff at big cinema and they informed that there was no such movie as police story being run here so far.
My Booking Id: ADRP[protected] & ADRP[protected]. I would like you to check and take action against this kind of a fraud. I am planning to take this one step further..and its not matter of money but unfair business practices that enrages me more.I think such fraudulent and cheating companies should shut their shop rather than cheating innocent customers
Vishal Agarwal
Advocate
+91 [protected]
I would like to bring to your notice a very insulting incident yesterday i.e May30th 2009.
I booked my 4 tickets for Jackie Chan's Movie Police Story-V in Hindi, on bookmyshow, for BIG Cinemas RAP-Kaushambi, Pacific Mall, Plot No 1, Dr Burman Road, Sahibabad, Ghaziabad-201010. And I was given the tickets for Hai Kya Dum (which I though probably is the Hindi name of the same movie) but to my utter disbelief the movie was some third class dubbed Thai action movie. I had taken my guests in front of whom I was humiliated for no reason. I also checked with the staff at big cinema and they informed that there was no such movie as police story being run here so far.
My Booking Id: ADRP[protected] & ADRP[protected]. I would like you to check and take action against this kind of a fraud. I am planning to take this one step further..and its not matter of money but unfair business practices that enrages me more.I think such fraudulent and cheating companies should shut their shop rather than cheating innocent customers
Vishal Agarwal
Advocate
+91 [protected]
I have booked 4 IPL Tickets on 12 March for 29th March Match to be held at delhi Booking ID : IPDD[protected]
The tickets were to be given to some acquaintance and were to be delivered but I have not received the same till date. whereas as per the FAQ on the site says that the Tickets will be delivred within 4 days of the booking.
I spoke to numerous times to their call centre and even sent mail to [protected]@bookmyshow.com (this is the only mail id provided). I have been speaking to Mr Nelson since 22nd March and still my tickets not delivered till date. Now is 28th March and match is tomorrow. How i am going to deliver these tickets to the poeple who are to watch the match. I have spent 24000/- for these 4 tickets. I request you to kindly help me to get the refund + damages for the mental trauma caused by callous attitude of Bookmyshow staff and management.
sudhanshu
[protected]
The tickets were to be given to some acquaintance and were to be delivered but I have not received the same till date. whereas as per the FAQ on the site says that the Tickets will be delivred within 4 days of the booking.
I spoke to numerous times to their call centre and even sent mail to [protected]@bookmyshow.com (this is the only mail id provided). I have been speaking to Mr Nelson since 22nd March and still my tickets not delivered till date. Now is 28th March and match is tomorrow. How i am going to deliver these tickets to the poeple who are to watch the match. I have spent 24000/- for these 4 tickets. I request you to kindly help me to get the refund + damages for the mental trauma caused by callous attitude of Bookmyshow staff and management.
sudhanshu
[protected]
Dear Sir/Mam,
I have booked 1 IPL Ticket for 29th March Match & 2 IPL Ticket for 4th April Match on 15th March to be held at Delhi for home delivery.
Booking ID : IPDD[protected]
The tickets were to be given to some acquaintance and were to be delivered but I have not received the same till date. whereas as per the FAQ on the site says that the Tickets will be delivered within 4 days of the booking.
I spoke to numerous times to their call center and even sent mail to [protected]@bookmyshow.com (this is the only mail id provided). I have been speaking to Mr Nelson, Mr Albert & Miss Nivedita since 22nd March and still my tickets not delivered till date. Now is 29th March and match is tonight. I have spent Rs 930 for these 3 tickets.I have spent atleast Rs 100 in calling them I request you to kindly help me to get the refund + damages for the mental trauma caused by callous attitude of Bookmyshow staff and management.
[censored]esh Kumar Srivastava
[protected]
I have booked 1 IPL Ticket for 29th March Match & 2 IPL Ticket for 4th April Match on 15th March to be held at Delhi for home delivery.
Booking ID : IPDD[protected]
The tickets were to be given to some acquaintance and were to be delivered but I have not received the same till date. whereas as per the FAQ on the site says that the Tickets will be delivered within 4 days of the booking.
I spoke to numerous times to their call center and even sent mail to [protected]@bookmyshow.com (this is the only mail id provided). I have been speaking to Mr Nelson, Mr Albert & Miss Nivedita since 22nd March and still my tickets not delivered till date. Now is 29th March and match is tonight. I have spent Rs 930 for these 3 tickets.I have spent atleast Rs 100 in calling them I request you to kindly help me to get the refund + damages for the mental trauma caused by callous attitude of Bookmyshow staff and management.
[censored]esh Kumar Srivastava
[protected]
Dear Customer,
At the outset we are utmost sorry to know that you have been through such a scenario and would like to express our gratitude for your kind co-operation and patience extended while we could arrange for some alternates keeping your convenience under consideration.
We at BookMyShow constantly strive hard and its our endeavor to help derive our customers with the superior and integrated standard of customer support and always look forward to serve you of our best services in any circumstances. On the other hand, we do certainly value your concern and will ensure to further enhance your ticketing experience.
Also, we had dispatched your tickets from our end and the same had been returned back to us by the courier department at the last moment.
Nevertheless, this incident has been notified to the concerned department for future betterment and we will extend all our possible efforts in order to prevent any such future occur
We value your concern and assure you of our best services in future.
Thanking you.
Yours truly,
BookMyShow
At the outset we are utmost sorry to know that you have been through such a scenario and would like to express our gratitude for your kind co-operation and patience extended while we could arrange for some alternates keeping your convenience under consideration.
We at BookMyShow constantly strive hard and its our endeavor to help derive our customers with the superior and integrated standard of customer support and always look forward to serve you of our best services in any circumstances. On the other hand, we do certainly value your concern and will ensure to further enhance your ticketing experience.
Also, we had dispatched your tickets from our end and the same had been returned back to us by the courier department at the last moment.
Nevertheless, this incident has been notified to the concerned department for future betterment and we will extend all our possible efforts in order to prevent any such future occur
We value your concern and assure you of our best services in future.
Thanking you.
Yours truly,
BookMyShow
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I have called them up and even after giving bank statements they are still refusing.
thanks
shankha