[Resolved] BookMyShow — tickets not booked, money debited. | |||
On September 15th 2012, we tried booking three movie tickets through bookmyshow for the movie Burfi in Everest Theatre, Bangalore. The tickets weren't booked but the money got debited from my account. Even after several calls to the customer care and dropping mails, the issue hasn't been resolved. It is sheer negligence on the part of bookmyshow and an absolute displeasure to follow up on a case where the mistake is not even our's. I am also forwarding a e-mail alert from my bank for the amount debited. I am also not going to recommend bookmyshow to anyone in future. The first time also happens to be the last time and the experience has been more than horrible. The executive at the customer care was thoroughly unprofessional and impatient. They keep telling me the money will be credited in 15 days but I guess bookmyshow doesn't follow a universal calender. I have decided to take this up and sue them for this inconvenience. A big scam! Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
I had booked four tickets for on 7th may2011, 12.30 am show via book my show. The amount has been withdrawn from my account. but i did not receive any confirmation of the transaction, neither were the tickets booked. I would like to file a complaint against the same and want my money to be reimbursed. my complaint no is MSBI[protected]IG50105522 TRANSFER TO [protected] BILLDESK TRANSACTION A
Dear Customer,
We regret the inconvenience caused to you and we at BookMyShow constantly strive hard and its our endeavor to help derive our customers with the superior and integrated standard of customer support and always look forward to serve you of our best services in any circumstances. On the other hand, we do certainly value your concern and will ensure to further enhance your ticketing experience.
We request you to please share with us your email id and contact number entered while transactingb and we would surely investigate this transaction to assist you with the exact status of your refund.
Thanking you.
BookMyShow
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We regret the inconvenience caused to you and we at BookMyShow constantly strive hard and its our endeavor to help derive our customers with the superior and integrated standard of customer support and always look forward to serve you of our best services in any circumstances. On the other hand, we do certainly value your concern and will ensure to further enhance your ticketing experience.
We request you to please share with us your email id and contact number entered while transactingb and we would surely investigate this transaction to assist you with the exact status of your refund.
Thanking you.
BookMyShow
Bookmyshow — refund not received 6th day
we book tickets at orion mall for rs.696 movie cancelled on 1/5/15 still not refund received plz tell us refund status mob [protected] [protected]Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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Book My Show — tickets not booked
I had booked four tickets for on 25th december'2009, 12.30 am show via book my show. The amount has been withdrawn from my account. but i did not receive any confirmation of the transaction, neither were the tickets booked. I would like to file a complaint against the same and want my money to be reimbursed.