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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Bharat Sanchar Nigam [BSNL] reviews & complaints page 790

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H
Howard A Calvin
from Bengaluru, Karnataka
Apr 1, 2008
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I'm an IT trainer and fortunately or unfortunately I teach customer service to people and I experienced the most terrible customer service ever. I walked into the Koramangala, Bangalore BSNL Customer service office to apply and collect a USB Data Card for my laptop. I had to visit the office 7 times and every time I went there they would tell me they have no stocks or they'd tell me that there computers are not functioning so they can’t communicate to the concerned dept. The old lady there even shouted at me for being persistent and showing up so many times, although later she tells me that it happens because she has too much work(Not what I saw when I was there for hours unless you call talking over the phone a lot of work). I eventually got the USB Data Card and now came the issue of activating it. It's been two weeks now and calling customer care number and getting a hold of one person (and that was the only time I got to speak to someone) revealed that the work order was not sent from the customer care office in two weeks. There phones are never reachable and I don’t like to meet them just to get yelled by them.

My opinion as a customer service trainer:
1. Customer Service is an attitude and not something that can be enforced on one
2. Please get rid of people who cannot and I mean literally cannot multi-task certainly for the fact that they are old. I don’t mean offense against elderly folks and I certainly respect them but there's a limit to what we can expect from them
3. Someone has to make a conscious effort to improve the system. It doesn’t happen on its own, It’s not evolution its revolution that this country needs
4. I see a lot of complaints against different departments in BSNL and a Google search will reveal hundreds of blogs that has everything negative to say about BSNL. My question is, what has any of it achieved? Here I am putting down a complaint and I wonder what it's going to fetch me. I sure hope this write up makes a difference somewhere, somehow.
Aug 14, 2020
Complaint marked as Resolved 
my EVDO CARD IS NOT WORKING PROPERLY PLEASE CONTACT IMMEDIATLY.
ITs too slow..giving only 40 60 kbps(kilo bits)...
Actually i find this with most of the customer care centers or
say shops where a customer is supposed to be treated as god.Apparently customers are treated as intruders here in Bangalore.I had a similar experience with BSNL .Can you imagine they asked me submit an application for a broadband connection.I felt as if i am applying for a ration card.Such an unprofessional attitude!

I think such a center should be closed down.
BSNL is although very poor in customer service, for the evdo card i got very good response from them. All some problem i had was some installation issues in vista and then few tweaks from www.bsnlevdo.in forums and things were rocking.. I suggest you bring this issue in public. You can also post to pgm cell
Its very slow in between 10 to 20 kbps.. And doesnt connect to the server.. Connects after approx 10 to 15 attempts.. The red color always beeps on the evdo card regardless it connected..

Can anyone help me to contact these bsnl people..
EVDO card is one of the excellent devices coming from BSNL. However, most of those in BSNL offices doesn't know anything about it though there are some technical engineers who could explain the services satisfactorily.
It is a device with which one could avail very high speed, provided BSNL is willing. They cannot claim that their technology is outdated now.
I am sure they can give uninterrupted & trouble free service satisfactory service even in 'Kerala' the land of dogs.
its very very slow..any tweaks available...?
is this connection have 150kpbs downloading speed...?
I agree completely with the complaint.The staff at BSNL do not care about the customers at all.It mostly appears that BSNL Management doesn't care about retirement age.Frankly the whole government services and associated enterprises follow the same logic.The reason people who are interested in services put up with this attitude because their are no other options.If someone from Airtel, Tata Indicom is reads this review you have a set of customers waiting to buy these services from you if you provide them soon.I hope now that some of these areas will come under Mr Jyothiraditya Scindia and the congress youth wagon they will put some processes in place before the govt completes its term.
I got a new EV-DO card and i am in a mess now. Its not connecting and if its connected(som how)browsing is impossible. Cant even thinkabt downloading.
Can someone give the customer care's number so that I can just call them up. I think I should discontinue this very soon.
My sister is posted in BSNL bhopal and taking care of EVDO services.It is very good in bhopal.I saw her talking with subscriber and solving their problem although she is Divisional engineer (Class one officer) she has visited to subscriber premises to check the coverage.I also am using the evdo of bsnl in Bhopal and speed is good enough, i got the speed even upto 1.4mbps.The usb device works on evdo when the green light blinks and if the orange blinks it works on 1X(144kbps).So i[censored] have any technical problem in EVDo card u can send the email to her.I am giving her mail Id
i am from kerala i had a speed of 100kbps for some time but since then it has come down to 5kbto 20kbps.today i contacted bsnl office(tech.section) they asked me to bring this to their office for checking. please mail me if anybody gets enough speed
[censored] the bsnl evdo card is really dam very very slow . it could not even open the google page once . psl dont make fuzzz o[censored]r money by buying it ...
I bought an EVDO card on 27th June 2007, after making a lot of enquiry about the speed and about the locations it was accessable... They (BSNL officials) promised me speeds of about 2mbps in EVDO locations and 144kbps in non-EVDO locations (they said it would give me atleast 56kbps). Now after purchasing the equipment (on out-right purchase) I'm having a very tough time with it. It neither keeps me connected atleast for an hour, nor gives me dail-up speed.. I had trouble with getting connected initially, after making a call to BSNL office it was cleared, but it never gives a consistent speed of even 25kbps.. it keeps fluctuating (very high fluctuations)... for loading a page like www.google.com, which t much content, it takes nearly a minute... I've made several visits to BSNL offices.. I even took my laptop and the EVDO card to a BSNL office to show them how it worked.. but with no proper solution.. I was told that most of the EVDO card users in Trivandrum have the same trouble at the moment and that it will be fixed soon.. and asked me to try using it for a week to see the difference in speed.. I'm fed up with this.. I'm planning to find a solution for this legally... any suggestion folks...??
ya d bsnl customer care is really fcking i had 2 ask abt d problem of static shared ip of evdo n d guys at customer care don knw wat an ip is.sm hav commentd here dat they get low speed bt i hav a constant speed of 150 kbps while dwnloading(movies etc)at nite i get speed even 2 mbps.may b bcoz my place is a remote region n d tower is just 100 mts frm my home
http://bsnl-data-card.blogspot.com
Hi, guys... I want to buy a BSNL EVDO card. Plz. suggest me weather I should go for it or not. Basically I am looking for a very good Internet speed around 1mbps. And after reading all these blogs I m very confused. Plz tell me...
sir i am unable to contact u for data card scheme is coverage for all area in up and mp

BSNL — Lack of respect to customer need

I have been struggling to get decent support for the DSL connection from BSNL in Bangalore but with no luck (one of the complaints is[protected]. It's been 2 weeks now since I lost the connectivity. I call the support number every day. When the technician comes on line he asks me the standard questions and then puts me on hold. They never come back after that most likely. If they come back, they have no solution. More often than not they tell me there's a temporary problem in the area I live in without making any attempts to troubleshoot.
Is there any way I can actually goto the call center and give them a piece of my mind? If not atleast give them coaching on customer support like what they do at Pizza hut!!!
Hi,
I have been using the EVDO since almost one month.I am really frustrated using this EVDO service. EVDO service never works properly except one or 2 days of week. When this service works in 2 two days, it is taking lots of time to render webpage. I have complained about it. but always get answer we have problem in server. Really they are charing more than Rs.800.Its really costly option and not worth it.
I want evdo usb data card how much speed it gives...
I am actually lookin for a better data card as am in a plan to buy one. After seeing this, I am in dilemma which one should I prefer?
www.Zeenar.com Hot News In Bsnl Data Card
www.Zeenar.com Hot News About DATA CARD
zeenar.com
Today I bought EVDO card so as of now neutral. It has an empty slot below the cover on the back.. I wonder if I am missing a simcard in it.. once device interface is started it shows good coverage, then after clicking on connect the coverage slowly drops down and finally (after seeing "an authentication event has occurred message) the complete coverage goes down and... The End!!
Unfortunate but truth is I am unable to connect now.. plz suggest if anyone knows anything about my problem! :-|
if any one want to sell data card plz contect me.
[protected]
my EV-DO is too slow...downloading speed is between 1-5 kbps n sumtimes in bytes per sec...plzzz help me out
What is the latest of your complaint with BSNL?
I also fall under the same issue with BSNL EVDO service. I took this connection in February 2008. Right after a week, it started showing issues. I used to get disconnected once in 3-5 minutes (but the connection indication shows active) - when we get no display of pages, I needed to reconnect. This goes on continuously... And speed goes beyond normal dial-up. I too have complained with many people in BSNL.. nobody is interested to look into the complaints.. as they are so stupid to think that they get their salary whatever they do to their customers.. forgetting the fact that it is us, the customers who help to pay their salary.. their daily bread... its a good company with good network and all their investments have recovered... now no cost only revenue... if this goes like this.. all these stupid employees of BSNL will get laid off very soon... then they will realise the importance of SERVICE !!!

So I do not think they are going to resolve this for you... sorry to say that you too fell a victim of EVDO, where BSNL has no technical know-how and each and every time.. people from China are required to attend the complaints..
I also truble with my evdo. The speed is very low as there commit and nothing any knowledge in bsnl employee.
Hi I have taken a EVDO card (Outright purchase) in Bhopal. It took me around 3 hrs to complete the formality at the office. (get the card from one officer, get the work order created, take the work order to another officer to generate a Ph number (virtual for billing only), take the Modem to 4th officer to configure it. ( i took my laptop with me make sure its working ).
I can say i was lucky and things got going from the day one. I never got the speed to 2 mbps. But still i got the speed of 512 KBps. The connection was stable (around 4-5 hrs).
But i observed one issue at times. The Internet won't work even when you are connected and with good signals (4 bars). Then i realised that If i connect the VPN (my office) then internet starts working. So it was more of the DNS server issue at BSNL.
Any one interested to Purchase in Bhopal can go ahead . I have used it in Nehru Nagar area and Arera colony / Shahpura Area.
I am still looking for the feedback of the people using the EVDO card in Pune?
maza aa gaya

it is giving average 150 kbps downloading speed
I want to take evdo card for decktop but it is not available in lucknow
anybody inform abt its service in bhopal and also give your area detail
anybody inform about its service in bhopal and name o[censored]r area
i live in old city
EVDO Speed depond upon distance of BTS tower from where u are reaching. I think the speed is well from 250kbps - 450 Kbps if you are 500 meters from the tower. but in Ranchi town (Jharkhand) lack of maintance the service is too poor, the BTS genrator is not working from six months. when the power off the evdo service go to hall. and BTS Care taker does not knowledge of EVDO. the machine of evdo service is very fine like USA, but neglect of BSNL Emplyee You say "Bandar Kai haat mai Damru"
I am living in chalisgaon I want the bsnl datacard usb when and
how I will get it I have gone to bsnl office they say datacard is
not there from 2month they are not giving it so what to do?
The bsnl evdo card sucks!!!
Initial days when i took it on rent the speed was as good as 500 kbps at times..
now the speed is 20 bytes to 5 kbps...

I am gonna bang the bsnl people's picchwada tomorrow.
i dont get speed with torrent downloads using EVDO can anyone tell me how to increase my torrent download speed please...
thanks
what is difference between nic card and evdo card ?
can i use both in whole districs in a state ?
I want to buy bsnl data usb but i don't know what its actual speed is?? pls help me...I want advice ..
I use BSNL USB EVDO card but it too much slow. why it is not answer. This is not good for surfing internet.
my usb not working properly, very slow
i first visited BSNL office to buy this EVDO DATA CARD there i asked the concern officer about the card and they given me the application i filled that i they told me that they will allow me the card in 2-3 days but they failed to do so then i repeatedly visited their office nearly 35-45 times then i met with tta officer named vinod kumar he was not able to do anything god knows how he became the engineer i ever i called him on his mobile he was delaying the works and was asking me to come tomorrow after 20 days he alloted me EVDO that too he called me in his another office because he was uaware of the settings now i got that card and now also the card is unable to connect because whenever i connect the EVDo card it shows "an authentication event has occurred message) the complete coverage goes down and... The End!!
i complaint repeatedly but there is no result, CHARMINAR HYDERABAD
[protected]
i am planning to buy A data card with 200 unlimited usage.. is it worth buying considering the speed of 144kbs
Hi,
I have been using the EVDO since last 2 weeks.I am not satisfied with the service. It was informed that the speed will be up to 2MBPS, but I am getting speed max. up to 300kbps and also the server is disrupted very frequently. Its really costly option and not worth it. So I am confused.
My EVDO card stop working from last one month.. this is vellore number. the problem is BSNL customer care is worst here. they dont want to listen to us. somebody is telling your number is working and some are telling your number has been disconnected. i don't know what to do.
inhade maa de fudi gandu chuter maran nu firde hai speed di ma di lan de dende
sorry to hear about it...and amused as well...watever is run by the public security here has no assurance...a ll give u an idea...try findin someone you know who works in the bsnl office...and i assure u ur work will be done in no time!!!
well I am a bsnl data card user the one that states that the maximum speed can go up to 144kbps. I am not denying the fact that the stated speed is never reached. but I would also like to state that I might just have been a lucky one coz my data card gives me speeds of around 18kbps at night. I know that sometimes it really turns out to be a harrasment when you try to apply for a bsnl product. but I would like to share this that my bsnl data card was delivered to me 2 days from the date I had submitted the application form(I can say this to you that even I was surprised to see such good customer care service).I am a resident of Kolkata. I would mark it as satisfactory given he pace at which the other data cards work. pls dont get angry with me. I am no person to say good/bad things about a company, but its just that I was sharing my experience with the product, just as the others are doing
I will suggest all to process their complaints in written to their higher authorities and keep one copy with the receiving on it. If your problem is not solved you can then lodge your complaint on www.fcamin.nic.in, you can also take help by calling toll free number at [protected].

Because in India you need to fight for your right.

best wishes to all.
I am using this datacard from more than a month and it is not connecting properly and hence not giving me a good speed...
i am really bugged up using this and i need a proper solution for this...
i am using it at Jaipur, near Imli Phtak
EVDO CARD SERVICE IS BAD, NOT GETTING SPEED ONLY GETTING BELOW 60 KPBS SPEED
Speed of BSNL data card is very bad in kolkata, it says that 144kbps actual but only 30-40 kbps available in kolkata sinthee area... very poor service.
my bsnl datacard is very slow. it only gives a speed of 3kb/ps. its actual speed should be above 150 kb/ps. as i am not getting want i am wanting i want to return it . i did not buy it but rented it and pay RS 325/ month. im very much dissatisfied. i want to know the procedure to cancle this connection immediately.
i would like to buy EVDO card from BSNL, the BTS tower distance from my work place is 2 km in hyderabad, please suggest will it better or not. Basically I am looking for a very good Internet speed for downloading and uploading for large fomat files. And after reading all these blogs I m very confused. Plz tell me...
i am a student and bought this EVDO "usb modem" bcoz it said that it would giv speed upto 2mbps, but it doesnt reach upto even 100 KBPS. i m screwed using this!!!
pl. activate my Internet service data card esn No.-0def27c5 dt.Jan.20th, 2009. serial No.-7c14007139 and Model No.-ac888, Ratangarh (Churu) Rajasthan.
Hi,
the bsnl evdo card is really dam very very slow . it could not even open the google page once. very poor. most of the site it could not open. and to open a site it takes long long time. it is very bad to use net through this bsnl data card. this is use less.
i cant . active my data card..i haveing problem with connection

my no:2012281
There is another two alternative reliance netconnect broadband plus and tata indicos photon
anyway evdo is best read the review here

http://joffins.blogspot.com/2009/03/review-reliance-netconnect-broadband.html
the worst service one can experience is by taking BSNL EVDO cards. un expressable problems i am facing. no proper trchnical knowledge at customer care executive. they never pick the call even if they do so vague answers are given.worst service i am getting speed of 3-4 kpbs . still any one wants to make adventure u are most welcome.
its pathetic.With speed ranging from 5-10 kbps it is not suitable for large page download.
hi,
i have been using the evdo since 2 feb 2008 and i am getting about 100kb/s avg speed .
i thing evdo is the only which give u such great internet experiance in 550/- rs.
worst customer service i ever seen! they did't know some basics ideas too... BSNL authorites shoul first teach them how to speak with the customers!!
There is no customer care. I contacted many times over phone, brushing others they will come and attend my complaints this is many times happened. They never know technical problem or otherwise to allow technical persons to attend the complaint and solve. I bought the data card of 2 mpbs already over a month, till today the speed of 512 kbps not met. Why the BSNL propagated 2 mpbs i cannot understand. Please someone tell me about this.
If i buy the EVDO i need to pay 550pm... Is it allowed for me not to use internet for a month and not pay 550 for the month and use it aagain the month after ?????
I am using EVDO Card for 3 months here is Assanm. I got my Card the very next day I applied for it, and It was connected the same day it was handed over to me. Despite of very poor signal quality it delivers average surfing speed of 200Kbps and has delivered maximum of 550 Kbps till date. The customer service is also nice here. I have recieved sound responses from them.But ya sometimes it cannot connect with the server for few hours. I have faced it for about 5-6 times in these 3 months. When I complaint about that then they said that since the server is situated at Kolkata, which is about 1000Kms far from here, and that is why the problems are arising. But as a whole I have liked the service very much
i have a bsnl ev-do data card.I am live in Kolkata.The bsnl customer relation officer says that its connecting speed was 144 kbps.but actually it gives only 70-80 kbps and the downloading speed is only 5 kbps.
MY DATA CARD IS SAYING IN VAILED USER / PASSWORD WHT SHOULD I DO
helo sir

i was impressed buy ur product ev-do 2mbps internet service. and i purchased but. in my city Hyderabad i am living at k.p.h.b colony main road. i am not getting evdo signal i am getting 1x service. i was contacted your office number 2001555. they say it will come near the tower and u go and use their. ididnot expect this type of answer in my life with out providing any servise why uare selling this product ? i got signal for 4days in entire month .what should i do ? my evdo number is [protected] and my name is kumar and my contact number is [protected]

please respond to my mail .


if i send mail to bsnl cmd it is not going

thanking you

.kumar
I am a resident of Tribeni, Hooghly, West Bengal. I have bought a EVDO data card on February 2009. BSNL promises a connection speed of 144 kbps. but till date I have not been able to connect at a speed higher than 20-30 kbps and after regular complaints to the customer care the only result that I got is the answer saying" we have a lack of towers . Your complain is being forwarded to the concerned department. Please bear with us for the timebeing." For normal surfing i sometimes can have a cup of tea or even a bath in the time a page opens. and downloaing!!! its terrible. an mp3 takes 4-5 hrs. and a movie 2.5 to 3 weeks. I am frustated.
Amitava Sengupta
I using bsnl usb deta card.how much speed it give .and i want to know how much used this and your bill and pay procss.
I am a recedient of “Tarakeswar, Dist: Hooghly, P.S: Tarakeswar, P.O. Ramnagar, Pin:- 712411”

We had a BSNL office Near- by. In where the concerned persion doesn’t even know that whether Data cards had started distributing or not and are more kin to make me understand the facilities of “LAN”.

I found a Franchisee of BSNL whose Franchisee Code is: WBFA9,
A person called AKD, who called himself as the propitor of the franchisee has taken Rs: 3188 from me and given me a photo-copy of the “registration card”.

Registration No: BOR/WF/2009/0006

C.O. BILL NO: 165544

DATE : 01/04/2009

CASH SL NO. / DD : 25625

EXCH : BORA


Till now I didn’t received anything, nither the USB DATA CARD nor the original bill and that AKD is saying we can’t give you the mony back.

Please help.
I am getting a speed of 100kbps--- 250kbps normaly...ia from assam guwahati
I bought a bsnl scratch card to recharge m phone.after scratching two numbers missing in the cards. i tired my own ten numbers but my phone doesnot get recharged. and my phone got temporarily barred of recharging. my money and time got wasted.is there any solution for this?
I am geting 100kBps/800kbps average in Bhopal. It is a great 3G technology. The cheapest among fastest!
I am getting tremendous speedboth in torrents and file sharing sites too.
ya u are right bsnl evdo is really nice with good wireless speed and cheapest price in india ...
dude nic and evdo are both different nic have speed upto 153 kbps and evdo have upto 2.4 mbps
price is also different ...2800 and 3500 rsssssss...currently i am using bsnl dataone in kolkata whenver climate change it start blinking especially when it rain here ...i gonna take bsnl evdo ...tommorrow
My EVDO data card is so slow that my day to day work get hampered, So plz kindly do the needfull.
Initially the speed was as per mentioned but as day pass on the average speed comes down to1-10 KBPS
Plz treat this mail as urgent. Details are as below:-----
DEMAND NOTE: WLMGH-1601
D/N NO: N203913
hi my name is sridhar i toook a connection of evdo for my loptop while takeing the connection i took unlimited which is 750 they told with taxs the bill will be 850 they took 1000 for dopisit. they told next it will get activated but i didnt get activated so went twice to indiranagar bsnl. i went at 10.30 am but no one as come still to office that is called governament job.i called some customer number but no one picks up the call ten times i tryed at last one lady picked the call and then she activated the net. so i went home then i tryed to open the net there is no signal in my area.in stay in banasawadi i called the customer care of banasawadi one gentelman pick the call i told him m not getting the network u know wat reply i got sir please takke of[censored]r connection i got shocked i asked him can u people cant ddo any he said u should check and take connection then he hanged the phone. its my duty to check r they have check before selling the product. at last i took my loptop to my friends place where i got network.Then i thought i will use one month and i will give it back.Now i got one more shock my bill is 3000 for one month. then i took that bill to indiranagar bsnl office which is there in 80feet road i asked one lady over there this she tole some story like we will take 3 months bill in advance.Then i asked her y u didnt tell while takeing the connection u know wat was her answar sir we cant tell to every one u should know this. Now tell me should i pay this bill or no
VERY VERY POOR CONNECTIVITY ... I am using BSNL EVDO card from last 8 months ... I am facing lot of disconnecting problem from last 10 days, , , , My EVDO card is getting disconnected after every 5 minutes in day time...I am using it in rajkot, gujarat ...
VERY VERY BAD SERVICES OF BSNL EVDO ...
I COMPLAINED 10 TIMES FOR A LOW SPEED OF MY EVDO CONNECTION BUT NOT A SINGLE TIME THEY LIKE TO RESPONSE ME ATLEAST...
SO DO NOT EVER TAKE EVDO...PLZ...
ITS VERY WROST ...
SIR/MADOM IT IS TOO SLOW BETWEEN 5-15KBPS PLEASE SOLVE THIS PROBLEM IMMEDIATIVELY
i too believe that country's old and govt based BSNL service is the poorest in the whole country. even though it has reached each and every part of the country but still the work culture of BSNL officials is worst. they lack the respect, care, and concern for the customer. For BSNl officails custmers are dogs and they feel customers are barking on them so they hardly care for them. it is requested to the top officails to look into the matter so that they improve the customer service a bit and not everything, as it seems impossible in this century that the system can be changed
My Bsnl internet sever is too slow. day by day my business working is too harm. so i requested that its devlope soon its very very ergent. my product name is BSNL EVDO DATA CARD.
DEMAND NOTE - WLMGH-1601
D/N NO N203913
Address: new ghy bamunimaidan rly colony. QRT no- 615/E
Thank you !!
I have been using the EVDO since almost one month.I am really frustrated using this EVDO service. EVDO service never works properly except one or 2 days of week. When this service works in 2 two days, it is taking lots of time to render webpage. I have complained about it. but always get answer we have problem in server. Really they are charing more than Rs.800.Its really costly option and not worth it.
Thank you
D/N no N203913
Demand note: WLMGH-1601
Address: New Ghy Bamunimaidan Rly Colony. QRT no.-615/E
THERE IS NO COVERAGE IN KAPURTHALA PUNJAB
i bought bsnl evdo usb modem but it is no wtaorking in my os vista local officer told me change your vista to xp plz advice me how i can use it in vista.
evdo card is not working good. ma koi file download kerta hu to keval 2kbbs ke speed sa hoti ha. iska bahut he kharab network ha. mera ghar sa tower only 500 mtrs. ha fir bhi yeha itna slow ha jitna ke dial up bhi nahi hota. bsnl wala sabko dhoka de raha ha. koi bhi inka dhoka ma mat ana.
When i buy EVDO data card than the officers said it, s given to me 2Mbps.But now seen that it is to slow.its give me avg. 156kbps for surfing and 10 to 20kbps for downloading.I am astonished that how a govt. institute not obeyed the law.It, s like a failure of government.
hi..i hav been using datacard since two months..its very slow though i was promised with a high internet speed.not only this till now i haven't received my 1st bill yet..if this goes on it wil b hard for me to pay the bills together..please help..
thnx bhayon aap sab ne meri aankhe khol di, bcoz i was going to buy bsnl data card but now never just only speed. thnx again
Hell,

bsnl usb internet speed ---- ? kb/s, unlimited Rs.250/- month.

download --- ? kb/s
Guys, all o[censored] those who are complaining should have cheked out the details before veturing out into any thing new. A little prudence in checking the reliance experience or for that matter tata indicom sets will reveal that the speeds on an avg will never reach even 45 kbps at certain places. It all depends on the place where u are located. Never the less for the prices offered by BSNL it is so far the best.
I was googling on hsds like photon evdo and reliance netconnect. Reading all the reviews I guess I am better off with the cable broadband connection. Truly BSNL customer care is the worst and i experienced the same with airtel and reliance customer service. I guess they simply hire and fire rather than working on the softskills of their customer care specialists. Each conversation leaves a bitter taste. And as far as the speed goes why the hell do they put 2mbps speed while they can't even support 256kbps d/l. Its really not accepted. Hopefully they come up with some solutions about the net speed.
I purchased a EDVO data Card for Rs. 2911/-. I have been using the EVDO for last fifteen days. I am really frustrated using this EVDO service. EVDO service never works properly except for Sundays. Though I am residing in Kolkata it is giving only 40 to 60 kbps most of the time. Cant even think about downloading. Please help.
I have been this complain thing not working. Lets teach the people sitting there selling product and service a lesson. Always GO IN GROUP and scare those people, these people are the one representing the company so either they HAVE TO behave properly TO US and fulfil their responsibilties or WALK OUT of THIER JOB.
PROPERTY IN ANY CONDITION SHOULD NOT BE DAMAGED. IT IS OWNED BY US INDIRECTLY AS WE ARE ULTIMATLEY PAYING FOR IT AS INCOME TAX.
I did blunder in my life by availaing bsnl evdo data service...its the most irritating thing which is killing me slowly .I would like to surrender this card literally please help me the prcecedure.
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    J
    JITENDRA BHASKAR
    from Delhi, Delhi
    Apr 1, 2008
    Resolved
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    Resolved

    Dear sir,
    Kindly activate my new SIM no.[protected] and mobile no. [protected]
    J Bhaskar
    Aug 14, 2020
    Complaint marked as Resolved 
    itis very bad service
    Dear sir,
    I Have lost my mobile during my visit to Gorakhpur. I complained my FIR at Gorakhpur GRP and requested at BSNL their to block my No, after returning back to kanpur i get new SIM of the same Mobile No. [protected] on saturday but til now this No. is not activated. Kindly activate my new SIM no.[protected] and MOb. no. [protected]
    Thanks
    Phool Chand Gond
    I have a mob. no. [protected].I am Sending massange but reliance no. [protected] in massage is not response .He is reply me massage sending failed please try again. please sort out my problem.


    Thankig You
    Devendra Joshi
    Kanpur
    Dear Sir
    My mobile phone number is [protected]. I have not subscribed any BSNL tune service. Every month it is being renewed and is charged. Please unsubscribe. I am not at all interested to set oe change tune.
    Thanks
    Aftab Alam
    Dear sir
    my bsnl sim number [protected] 472H and my mobile number[protected].it is damege so i want that please allow to new sim but number same as [protected]
    dear sir,
    i have a landline connection 2630766 along with broband connection, i got a bill in which a huge amount is due for internet usage i am surprised because i am not downloding much and for my connection 1 gb downloding is free plz tell me wt to do now?
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      S
      sarika
      from Kolkata, West Bengal
      Mar 31, 2008
      Resolved
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      phone is always lying dead

      My phone connection number is[protected] . It is a connection of shalimar garden branch(Sahibabad). I have got the connection in February 2008 .But 90% of the time the phone is out of order every week i have to file 2 ro 3 complaints then the phone become fine for a day or 2 then again the same cycle .

      I have got the phone connection and the internet connection but never in my life i have seen such a miserable service .br...
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      C
      Chandrakala P. Devadiga
      from Tadepallegudem, Andhra Pradesh
      Mar 31, 2008
      Resolved
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      Resolved

      My landline was not working for more than 15 days from 9th March to 28th March under Docket No.320. My Landline No. is 25549114. I was not able to make any urgent call and hence had to go out to STD booth to make calls. I request that the rental for the said period may be deducted from the bill due for the coming month.

      Hope you will do the needful


      Regards,
      Aug 14, 2020
      Complaint marked as Resolved 
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        C
        chanchal
        from Kolkata, West Bengal
        Mar 31, 2008
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        please disconnect my broadband service as i am not willing to take service . regarding this i already talk to customer executive at airtel help line service but get no response. so you are requested to disconnect my broadband service before 25 april 08.
        failing to this it become your liabiity for any bill dues of continuing service without my permission. detail regarding broadband connection is as follow

        user name : Chanchal kumar
        place: SCO 96-97 sector 34 A chandigarh broadband airtel no.[protected]
        location chandigarh
        contact at [protected]
        e-mail [protected]@yahoo.co.in
        i have to cancel my broadband connection of bsnl of no [protected]
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          G
          gurjinder
          from Chandigarh, Chandigarh
          Mar 31, 2008
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          i have bought a bsnl modem type 2 from company and it is not working properly and i have contact them and they said that we will not do any thing and it is ur responsibility.note:-every comany give 1 year warranty against their product.
          contact detail:-
          gurjinder
          ph no. 2212164
          I needed a Wi-Fi card for MT841 which was not supplied but I was charged for it
          I need the Wi-Fi card
          What's its price and Model name?
          Is it available in local markets except BSNL exchange
          God!! i really hate BSNL broadband services. i buy a modem paying Rs.2800/- before 2years.. now that its spoilt hes telling me they gave me that modem with some offer.. All ... and they give me some wired type1 probably modem that too making me pay 1000bucks.. Their customer service is just pathetic. I dont even kno my user id even after 2years . one that they gave me notifies me its invalid whenever i try checking my usage online. I want a type 2modem only. but unfortunately i have lost my receipt of payment when i bought the modem 2years back . Dont they keep track of those things.. PLEASE HELP
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            S
            sugatochanda
            from Chennai, Tamil Nadu
            Mar 30, 2008
            Resolved
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            I have subscribed to BSNL Broad Band service phone number[protected]and I have not abeen able to access the service for last one month. I have dialled atlest a set of 10 numbers without any support. The toll free number given on the bill"1500" I finally got through the number after trying for $ hours> Mr. Karthik Raja gave me a complaint number, next day sombody called and said tht a field technician will come in, at 3;50 pm when nobody turnd up I called the same number to know that that the complaint has been closed by one Mr. Vinod without actioning on the issue. Supervisor Ms. Ambica has given me another complaint number stating that it will take 24 more hours to resolved the issue. I am dead frustrated with the lack of response and want to complain about the same.
            Aug 14, 2020
            Complaint marked as Resolved 
            I am subscriber of BSNL CellOne mobile service, phone number (+91 [protected]) and I have not been able to get the service for last two months. It is impossible to get Incoming and outgoing call from my mobile phone.
            Pls give me the bsnl complain number
            Regarding BROAD BAND
            TEL NO. 2590 7573

            Broad band is not functioning for more than a month .

            Met officials at DUM DUM EXCHANGE, JESSORE ROAD, KOLKATA
            (590, 550 EXCHANGE).iNSPITE OF PROMISES NO ACTION TAKEN.

            ON 01.08.08 TRIED TO LODGE COMPLAIN ABOUT BROAD BAND THROUGH YOUR CUSTOMER CARE CONTACT NO.[protected].

            BUT NO RESPONSE AND NO PROPER REPLY GIVEN BY THEM.
            SOLICIT YOUR INTERVENTIONS AND ADVICE THE CONCERNED PEOPLE SO THAT BROAD BAND FUNCTION RESTORE IMMEDIATELY.
            our internet on[protected] is not working from last 20 days, please do the needful to rectify the same

            with regards

            rashika pruthi
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              S
              SWARNENDU BHATTACHARYA
              from Kolkata, West Bengal
              Mar 29, 2008
              Resolved
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              Resolved

              NO USAGE RECORD FOUND

              DEAR SIR

              I AM A NEW CUSTOMER OF BSNL LAND LINE AND BROADBAND. I AM NOT ABLE TO SEE THE BROADBAND USAGE DETAIL ON THE SITE www.data.bsnl.in. WHEN I AM LOGING INTO THIS SITE AND WANT TO SEE THE BROADBAND USAGE DETAIL THERE IS SHOWING A DIALOGUE THAT"NO USAGE RECORD FOUND" INSPITE OF GIVING THE RIGH PORTAL ID AND PASSWORD. SO THAT I AM GETTING FEAR TO CONTINUE USE OF BROADBAND SERVICE BECAUSE WITHOUT SEEING THE USAGE...
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              AKBAR ALI
              from Vuyyuru, Andhra Pradesh
              Mar 29, 2008
              Resolved
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              Resolved

              I am a dataone custommer (HOME-250 PLAN) of BSNL since November 2005.I have never noticed such abnormal usage charge in past time what is happened in last four days[protected] to[protected].During this four days the upload/download usage is more than 3.0 GB which I know is completely absurd and illogical for home plan user like me.I have comlained immediately to the bill section of BSNL Durgapur, but no action had been taken.They have not made any clarification to me.What will I do.Suggest me.
              Aug 14, 2020
              Complaint marked as Resolved 

              Bsnl Broadband Connection — Abnormal delay on BSNL Broad Band Connection

              Dear Sir / Madam

              I introduce myself as a BSL Customer with Land Line connection. Iam residing at # 52, Kaidondarahalli, Near Bus Stop, Carmelram post, Sarjapur Road, Bangalore 560035.

              My land line # is[protected], if first place this shifting from Kanakapura road to Sarjapura took more than 2 months & at last with great pains i got connection of the same.

              Now on 2nd of August 2008 based on the above land line connection we have applied for Broad Band connection at BSNL Kormangalore Customer Service Centre situated in Kormangalore BDA Complex.

              But it is quite surprising to note that it is alomost a month now and till now we have neither got the connection nr we have seen any sort of development in this regard.

              AT LAST I WANT TO KNOW WHETHER WE WILL GET THE CONNECTION, IF YES WHEN???????????

              If this is the situation for the initial connection itself what would be the service part next!!!

              Trust i would get some reply from BSNL authorities for the delay

              Rgds...Manjula Santhos
              i am unable to check my usage details. my userid or password are not matching. but still with the same password and userid i can connect with the internet. please help... or tell whom to contact. i live in durgapur(dist-burdwan). please tell the broandband customer care number.
              I am unable to check my usage details.What BSNL is doing? If Bsnl is unable to provide broadband service then why making poor show & waistaging time & money of subscriber .Pl.Check how many times subscriber tried to connect for your useless service? in this month Sept 2008. when subscriber is late to pay BSNL's bill then panelty charges are to be recovered by BSNL.Now who is responsible for not providing Broadband Service? When try for complaint @ ur Useless service there is misguidance from ur very very usefull staff but no steps to be taken to connect broad band for 8-10 day perhapes 10-12 days.Very simple thing is to convey the message to subscriber that we(BSNL) is unable to provide it's broadband service upto ... days, there is phone number of subsriber ALONG WITH u.Hope so for getting smooth & prompt service.
              I am unable to check my usage. If Bsnl is unable to provide broadband service then why making people foolish & waistaging time & money of subscriber .Pl.Check how many times subscriber tried to connect for your useless service? in this month Sept 2008. when subscriber is late to pay BSNL's bill then panelty charges are to be recovered by BSNL.Now who is responsible for not providing Broadband Service?
              I am a dataone custommer (HOME-250 PLAN) of BSNL since October 2008.I have never noticed such abnormal usage charge in past time what is happened in last one month[protected] to[protected].During this one month the upload/download usage is more than 7.0 GB which I know is completely absurd and illogical for home plan user like me.I have comlained immediately to the bill section of BSNL Jammu, but no action had been taken.They have not made any clarification to me.What will I do.Suggest me.
              Sir,
              i had started my broadband connection about 25 days ago and i recieved bill of Rs.1302/. Today. I am using Home Plan -- Unlimited of Rs.750/. Monthly.

              Please send me details as soon as possible.

              Arvind sharma

              BSNL Broadband — Account usage site is useless

              I am reporting this complaint inder landline No 22485035 attached to Pammal Exchange. Till yesterday "Account Usage site" shows utilised M.Bs so far. to-day when open my account usage it shows "No records found for Jan 2009".Iam now under 500 c Plus with a downloading of 2.5 G.B.Since the site is showing no records for jan 2009 can I proceed to downlaod 2.5 G.B for this jan 2009 from to-day.Where goes the transperency of this site. this has been the practice during last week of every month. Will the authorities look into it? Don't set aside this complaint, kindly take necessary steps to rectify the mistake. If you allow the customer to suffer like this, gradually cutomers will run out of your fold. kindly look in to it.
              Hi,
              I am on combo 500 plan for 2 yrs. Recently, i am getting abnormal usage details.
              Regards
              Rajesh
              http://masterandstudent.blogspot.com
              i want to know my broad band useage chage
              I want to know the bsnl broadband consumption of this month till 22.07 2009.
              I am on BSNL combo 500 plan for the past 1 yr. Throughout this period, I have paid the bill (around Rs. 450 - 600) only for the telephone speaking/minimum scheme charges that too mostly within the free call itself, I have not paid any amount towards interenet usage .i.e., the usage had been well within the prescribed limits under the scheme. But for the month of June, I was shocked to notice that my bill charges imposed by BSNL was Rs 8800/- I was further shocked to notice that internet browsing had been recorded continuosly through out almost on all days for a long period, even for the days we were not at home (my husband was hospitalised during the above period and nobody were at home but internet usage is recorded). Iam and my husband are employed and we leave home early and come back only in the late evenings.But usage is recorded during day time on week days too. Our usage on net is also very very minimum only.

              I approached BSNL on this issue but I was informed that the technolgy cannot go wrong and the usage recordings have been examined and found in order and I have been instructed to pay the bill immediately. How can I pay such a huge amount for the usage that was not actually done by me?

              Iam put into severe mental agony on this .I being a Govt servant and I resorted to BSNL owing to its genuine service . But if BSNL itself is like this where can we go? Iam helpless. Please help me and render justice on this issue.
              what about the broadband usage detail view.?
              Is there no alternate for that facility. Users are completely isolated from such broadband service...
              very worst web administration ...!!!
              hi...
              am using bsnl 250 plan since from 25 days... i dint download any thing but i jst uploaded my photo in the orkut... i just shocked by seeing my first month charges just for browsing... is bsnl will charge for browsing... what are the ohter charges will apply... plz any one help regarding this problem

              BSNL,BROADBAND — usage charges charged more

              Respected,Sir
              my february"s bill rs2580 from 172 To282 mich is more than actually used , please correct it
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                Ashoka Kumar Samal
                from Hyderabad, Telangana
                Mar 29, 2008
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                My bsnl landline telephone no.[protected] is dead. Request for rectifying the error.
                Dear sir,
                My land line phone dead from last 6 days and I have make complained over phone but till today it is not working .
                Please take the neccessary action ASAP. My complain nos.
                [protected] Complain no. U 6875
                [protected] Complain no. U 7437 ( Relative )
                [protected] Complain no. U 9106 ( Relative )

                Thanks & Regards
                Kartick Maitra
                My landline number os [protected]. Since 3//4 days, landline is not working..No ring coming..
                dead..Please get it rectified urgently.
                regardsd6ff6
                My telphone number[protected] has been dead from past 4 days.We have already done a complaint, till now no action been taken.
                I kindly request you please take action...

                Thanking you

                Address:
                L.VISWANATHAN
                NO.72/1(F2), 1st FLOOR,
                6TH CROSS SRIRAMPURAM,
                BANGALORE-560021
                TELEPHONE:[protected]
                My land line number 24402951 is not working properly for the last 6 days. the complaint is already registered by my branch manager Valmiki nagar, Thiruvanmiyur branch. Since we filing difficult condant with the customers and the bank people. We request you to kindly look in to the fault .
                Dear Sir,

                My land line phone dead from last 6 days and I have make complained over phone but till today it is not working.

                Please take the neccessary action as soon as possible. My complaint no.[protected].


                I kindly request you please take action.

                Thanking you,

                V.J. Joseph
                Vadakkeparambil
                Velliyode P.O.
                Kallachi
                Kozhikode Dist.
                Kerala

                telephone complaint — telephone dead last four days

                My landline number : 26813171
                Name : Bhikhabhai Devjibhai Sonani

                I already locked complain regarding my telehone was dead on 12th July 2010. Complain No. 33099
                Already 4 days gone no one come for repairing.

                Kindly do the needful.

                Regards,
                Bhikhabhai Sonani
                our tele phone no[protected] with broad band connection is dead from 19-july-2013 till date no soluction
                other telephone no[protected] with broad band connection is dead from23-july-2013 till date no soluction
                other telephone no[protected] dead from 30-july-2013 till date no soluction.
                we request our phone urgent running, & bill will be dead time discount
                jai.kishan engineers
                bus stand malpura
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                  R
                  rajesh
                  from Pune, Maharashtra
                  Mar 29, 2008
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                  Sir, i have been using BSNL post paid mobilse corporate CUG plan-299 with gprs plan-199 unlimited internet connection
                  they have sent me a bill of 5000 above in which roaming charges counts to 3000+ showing that my roaming outgoing call time is aroung134 hours which looks rubbish as i was in roaming for 7 days.
                  when i have contacted the bsnl office on 03.03.2008 for the first time, i was advised to request for an itemised bill and received it 0n 28.03.2008 after a series of phone calls to bsnl authorities and i was asked to send this bill to the concerned A.O. to settle the matter again. he asked me to fax the bill and i did so.

                  If they have billed me wrongly, i could not understand why i should again spend money and do all these to prove them and moreover they have barred my outgoing even before reaching the credit limit of 10000 thay provide me

                  i could find asingle person to whom i can contact and have my grievance solved in bsnl
                  also the same is the response from the bsnl customer care i.e., 24365
                  I just want My bill details ( Itemized bill ) of 3 months. ( March, April & may ) But I am unable to getting Itemized bill by internet. What should I do for get my Itemized bills from Internet. Give me Websites for collect Itemized bill. I am very tired for that. Get me repply early on my email.I just want only Itemized bills. I don't want to collect from CSC of BSNL.
                  dear sir,
                  i have bsnl landline phone. My no. is[protected].I made application for replace my old instument on 31 july at csc navrangpura inward no.511/7008. But till today i did not get any action from bsnl.I asked for new instrument they answered they did not know.
                  Previously i asked for cller id instrument but they refused to our old one they told us this was not thier co. instument. But it was gien by their co.
                  Now what is the solution of this matter.
                  ---- nikhil
                  I want 20-25 mobile connections under your cug scheme in up in coperate sector. let me know the tarri[censored]nder which these connections may be taken.
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                    A
                    A.J.Purushothaman
                    from Chandigarh, Chandigarh
                    Mar 29, 2008
                    Resolved
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                    Resolved

                    I have applied for a new BSNL Land Line Connection with Broadband (900Package) on 22-March-2008. BSNL advertisements are staking tall claims that within a week phone/broadband connections would be given. But till now no response on my application. Call centre 1500 repeatedly says that the application is "In Process". Are we still living on that "Apply and wait for 10 Years to get a phone age ?" If this be the case why BSNL should waste Tax Payers money on advertisements. Why dont BSNL awaken and grow up to the competition, if not atleast spare Tax Payers money on enticing Ads.
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    I have applied for a new BSNL Land Line Connection with Broadband on 4th July 2007. I still not got the new connection. My question is are we in 60s and 70s to get a phone connections in 3 or 4 months. It is almost 9 Months is over. Is this the BSNL service. Let me have the confirmation to when this will happen? The details for the same is as below

                    Request Ref : 73102553
                    AN : 73200721
                    Date : 04/07/07
                    Mode of payment : CASH
                    Amount : 1000/-
                    BB Plan : H250
                    BB Modem : P1
                    User Id : Vadivelan
                    Rent Type : M
                    I have applied for a new BSNL Land Line Connection with Broadband on 23rd march 2008. I got the land line and still i didn't modem.
                    if we call 1500, they are saying that status is remain "in-progress" and they are not giving any prompt response. what will be solution for this?
                    Respected Sir,
                    I am a consumer of BSNL(IIT Madras), consumer no:[protected]. My phone no. is[protected]. For shifting of telephone within the same exchange, I have applied to your Rajbhavan exchange on 13th May, 08( Request reference no: 81257168, Prov AN: 82267034, Dt: 13.5.08) with a request to shift the telephone by 14.5.08. But I am very surprised to inform you that being stay within a metro and that to within IIT Madras, till today no initiative has been taken to meet my request.
                    I shall be thankful if you kindly take necessary initiative so that the connection will be made at the earliest. I have one more request that due to non-availability of STD facility, if you can provide me some rebate on rental.
                    Thanking you,
                    Sincerely,
                    Sujit Karmakar
                    Flat No: G-2-6, IIT Madras Campus,
                    Chennai-600036
                    e-mail: [protected]@yahoo.com
                    Ph. No: [protected]
                    Sir/madam,

                    Am complaining of my dead Landline, i don't know why are they taking so long to repair the line or even started repair the line.despite of giving numerous complaints i don't where else to complaint and whose taking the responsibility.

                    Regards,
                    vinod
                    my number 27932609 complete dead
                    Am complaining of my dead Landline, i don't know why higher officialtaking so long to repair the linemany times compliant given but not take proper response please you take necessary steps and rectify problem immediately
                    Am complaining of my dead Landline, i don't know why higher officialtaking so long to repair the linemany times compliant given but not take proper response please you take necessary steps and rectify problem immediately . my number 27932609 address:108, kongiamman nagar, nandiambakkam post chennai-600120 thanks regards balasubramani
                    sir,
                    iam living in karur district in tamilnadu.BSNL has planned to set tower near my home (within 20meter).It will give us lot of problem because the radiation would affect our child. so we spoke with the concern person but he did not hear my words. As we are navithar community we could not fight with them . pl ease help us to save my family .
                    our address:
                    Rajarathinam.(Rajini saloon)
                    Punnam chathiram&po
                    karur(Dt)
                    aravakuruchi (tK)
                    tamilnadu.
                    639136.
                    mob:[protected],
                    I think in all areas the they will be like this only... No word to express..
                    Hi,

                    i have applied for BSNL landline connection on last week ... may i know when this can be done

                    Thanks,
                    Prabu R
                    REFER TELEPHONE NO[protected]

                    WHEN I START TO USE MY TELEPHONE TONIGHT AT AROUND 00.34 HOURS AND FOUND NO DIAL TONE.
                    I CHECKED MY ABOVE MENTIONED TELEPHONE NUMBER BY CALLING FROM ANOTHER CELL PHONE NUMBER AND CONFIRMED THAT THIS NUMBER IS OUT OF SERVICE.

                    REQUEST CHENNAI TELEPHONE TO DO THE NEEDFUL IMMEDIATELY
                    I have applied new connection for broadband combo 299 pack. before 10 days. still i have not even received the telephone connection also. I have asked the respective persons. But No response from them. Please take any actions immediately
                    Sir,
                    I want new BSNL Landline connection. I am living in U 16/8, Basement Floor, DLF Phase-III, Gurgaon-122002. Plz give me new connection above mentioned address as soon as possible.

                    Thanks & Regards,

                    PAWAN GANOTRA
                    [protected]
                    I want to know my consumer number to my telephone no.22740465
                    Hello,
                    I have applied for BSNl UDL750+ unlimited plan 256 kpbs on[protected]. And I have not received anything from them.
                    Then I contacted the office of BSNL Neelangarai.

                    The one employee told me as secretly." We have received your application we have to be put the phone on within 3 days". But the working person who will connect the line to house. He is wasting time. Then I called him and asked about this. suddenly he came to my hosue within 10 minutes. and he checked all specialities and he assured that we will put the connection within 2 days. But still he is not coming to connect the line.

                    BSNl is going very bad...
                    I donno why these peoples even after being paid well, are not ready do their job. I wish that these kind of peoples and their kids never lead a happy life.
                    I have applied for the BSNL landline with net connection on[protected]. I got the phone on[protected] and the connection on[protected]. The modem was given on[protected]. I was surprised by the response from the BSNL. My friends have told me that it could take about 1-2 months to receive the connection and for modem another month.
                    I'm residing in chennai.
                    I don't know about other services and region of BSNL of how they are working. But in our area its very fine. Thanks to the private operators.
                    Applied for new land line connection
                    Applied for new land line connection
                    Applied for New landline connection
                    Applied for Land line connection
                    applied for land line connection
                    These bsnl people are dickheads...i have applied for land line & broadband connection in Ahmedabad. My land line is connected and working but my internet has not been activated since 1 month however the adsl link is on. i can't access the net...they are taking ages to get it activated from there stoneaged server...
                    Guess where there main server is...thats right bangalore--down south...whereas Ahmedabad is in the west.

                    Why can't they have there server in various places which are near to consumers.

                    Now i can't even put airtel in my flats because of some chairman not allowing private connections. I feel like stabbing these stubborn [censored]s !!!

                    CURSE YOU INDIAN GOV. SERVICE. I HOPE U DIE IN HELL!!!

                    Please get my internet activated or someone gets in real trouble!!!
                    ya, you are correct i too appled for a new connection, im living in tirur its area which comes under chennai tele. but the exchange people say that they do not have enough cable to provide a new connection in my area and those advice me to take a WLL connection which is a . I am gonna write a letter to chennai tele under RTI. you could also do the same.
                    Im also facing the same problem. This is wot we can do... Shameless people.
                    I have applied for shifting my Landline. Nothing happend for the one month.
                    Sir,
                    I want new BSNL Landline connection. I am living in no-19 east mada street velachery chennai-41 Plz give me new connection above mentioned address as soon as possible.

                    Thanks & Regards,

                    Moorthi
                    [protected]
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                      M
                      MURALI SUDHAKAR SISTLA
                      from Hyderabad, Telangana
                      Mar 28, 2008
                      Resolved
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                      Poor Customer Service

                      Sir, My phone number is[protected]. Daily I interact with the Public Grievance Cell of BSNL, AP Telecom Circle. I lodge complaints on behalf of others at their request. I send feedbacks and emails to the officials related to their bad services. The customer care of PG Cell is very very poor. Even if we pose the grievance upto the level of Chief General Manager, Director/Operations, Chairman & Manaing Director including Ministry of Communications,...
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                      subirdey
                      from Delhi, Delhi
                      Mar 28, 2008
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                      sir,
                      i, Subir dey No.[protected] of Jharkhand had taken post paid mobile connection in Jan08.Since then i have not received any bills inspite of so many reminders/complaints.To add on to it now they have barred my outgoing calls.atleast the company should inform the amount by sending the bill.
                      with regards
                      subir dey

                      Broadband — Non receipt of connection

                      Hi,
                      I've applied for broadband connection on 21st June 2008 against my base number[protected]. Till date the connection has not been established. Meanwhile I have called up your executive so many times and every time got a new committed date. Every time they said unavailability of infrastructure as reason of delay in connection. Here, I would like to know, if there is insufficient infrastructure then how come my application was accepted and committed to provide service with 7 working days? This is not at all acceptable from India’s biggest telecom company.

                      Regards,
                      Sumanta Kr. Das
                      [protected]

                      BSNL New connection — NON RECEIPT OF NEW CONNECTION

                      I have applied for new phone connection line on 10th November, 2010 vide Receipt No. N 1191178. Order Number for the same is KKR 29095 - Even on today's date i.e. on 14th December, 2010, I have neither received new connection nor any reply. Whenever I try to contact them, I get reply that I will get information next day.

                      BSNL is advertising CONNECTION WITHIN 2 DAYS & EVEN AFTER ONE MONTH THE IS NOT DONE & NOT GETTING SATISFACTORY REPLY.

                      BSNL — NON RECEIPT OF BB CONNECTION

                      I am having BSNL Landline Conection and I have applied for the Broad Band Conection on 2nd Feb 2011 in the Office of BSNL Navi-Sangvi .Till the date I have not received any communication from BSNL Office ,that When Iwill get the connection.

                      Raju Ingale
                      [protected]

                      Broadband Connection — Non Receipt of bill

                      My name is Bikash Bhadury, and my fixed line number is 40634019. I do not get my bills on time. Till date I have not got the bill generated on August 18. Please ensure that I get my bill on time. Also, please send me my bill to my email id [protected]@hotmail.com every month. With regards, Dr. Bikash Bhadury.
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                        A
                        Arup Sil Sarma
                        from Delhi, Delhi
                        Mar 28, 2008
                        Resolved
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                        Sir,
                        I m a post paid BSNL User .I found one bill for the month of January 2008 as Rs.13000/- but there is an option if the bill exceed Rs2000/- then the mobile out going connection will be cut.Rather it is showing Rs 13000/- & next Feb 2008 bill is also remain so..its Rs 6000/-Morover all post bill is for one month only..but SDO Telephone says it is 2 months bill..
                        i m waiting for ur early reply & help me
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        this is love matter, he continuously called his lover over phone daily more than 5-7 hours
                        Mr. Arup, it's a matter of common-sense Why not you are asking for the bill details, you can just cross check all the out going numbers, charges etc.Then you can go for FIR if you think its misused or its a fake bill...!! :) ... I hope you are not a child...!!
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                          S
                          sammaiah bonagiri
                          from Hyderabad, Telangana
                          Mar 28, 2008
                          Resolved
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                          Resolved

                          I have taken a broadband connection in the month of February, 2008. Initially the are told me that there is no installation charges for broadband. Later the have sent bill Rs:650/-

                          Rs.500=00 broadband installation charges
                          Rs. 150=00 other charges.

                          It is not good for BSNL


                          Sammaiah bonagiri.
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            K
                            keyur vadher
                            from Guntur, Andhra Pradesh
                            Mar 27, 2008
                            Resolved
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                            Resolved

                            I have two postpaid conection of BSNL, I can't Listening or talking with BSNL covrage area, I have located near Odhav talephone exchange, which have own network tower ...
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            HI
                            I HAVE BPROBLAM SIR
                            NOT IN CULCULTING 70.000 .00
                            I HAVE VERI VERI PROBLAM



                            HI

                            Jack Oxford

                            This is my new e-mail id because i have forgotten my old e-mail id which was ([protected]@yahoo.com) password. So i won't be able to be in touch through that e-mail id. But i have all the details with me including all the mail which you have send me and i have sent you.

                            I have meet the DIPLOMAT in Mumbai and at that time i had a check but not cash and the Diplomat said the custom needs cash to clear the consighnment. So what the Diplomat can do he can get the consighnment cleared from the customs and can bring it to Delhi. I will pay the custom clearence payment here in Delhi with the Flight charges and some extra.

                            NAME - BHUPAL SINGH

                            ADDRESS - 4-5 SATYA NIKETAN OPPOSITE VENKATESHWARA COLLEGE

                            NEW DELHI-110021

                            PH.NO. - [protected], 011.26113298

                            THANK YOU
                            REGARDS
                            Bhupal Singh.



                            ATTENTION: BHUPAL SINGH I HAVE GONE OUT OF MY WAY TO HELP YOU THIS LAST TIME. I HAVE PERSONALLY DISCUSSED WITH THE CUSTOMS AND THEYHAVE AGREED TO RECEIVE PAYMENT BY CHEQUE, BUT THEY SAIDTHEY WILL WAIT UNTIL YOUR CHEQUE CLEARS IN THE BANK, BEFORETHEY WILL RELEASE THE PARCEL TO THE DIPLOMAT, THEN YOUR WINNINGWILL BE DELIVERED TO YOU IN DELHI. PLEASE STOP ASKING THE DIPLOMAT TO COME TO DELHI, WHEN YOU HAVE NOT PAYED THE CUSTOM CHARGES, BECAUSE IT IS IMPOSSIBLE FOR THE CUSTOM TO GIVE HIM THE PARCEL UNTIL HE PAYS THEIR CHARGES. SO JUST GO AHEAD AND PAY THE CHEQUE OF 70, 000 RUPPEES INTO THIS CUSTOM ACCOUNT AND THE DIPLOMAT WILL BE ON THE NEXT FLIGHT TO DELHI WITH YOUR WINNING CASH. I HOPE I HAVE SUCEEDED IN HELPING YOU. FIND BELOW CUSTOM ACCOUNT TO PAY IN CHEQUE. BANK NAME: ICICIBANKBRANCH: SUNDER NAGAR BRANCHACCOUNT
                            NAME: MD NAUSHAD
                            ACCOUNT NO:[protected]PAN:
                            ALIPM9722G PLEASE SEND THE SLIP OF DEPOSIT TO
                            ME VIA EMAIL ATTACHMENT.
                            Regards, Sir. Jack Oxford
                            FUDICIARY/CLAIMS AGENT+44-[protected]UNITED KINGDOM



                            Abbout Hotel
                            Sector 2 Vashi
                            Navi Mumbai.
                            Paul Adams

                            claim no.bmw [protected]/23
                            secret pin code: x7pywm2008
                            winning cesh of E 1, 000, 000.00
                            BATCH NO: BMWX7PYWM2008
                            REF NO : BMW[protected]-23PH NO

                            : [protected]
                            FAX : [protected]
                            : APPROVED
                            : REGARDS
                            : SIR TONY RAY
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                              M
                              MRS. GEETA DEBNATH
                              from Mumbai, Maharashtra
                              Mar 27, 2008
                              Resolved
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                              Resolved

                              While calling from landline to any company where the telephone is automated electronically, and ask to dial, example: please dial 1 for english, 2 for Hindi, 3 for Telegu etc. or any other extension, my telephone does not extend this facility and I can not call the required extension.

                              Please rectify this problem as I am facing it since a long time. Even though I have complained, no action has been taken.

                              Thanks,

                              Geeta Debnath
                              Tel:[protected]
                              Mobile: 0-[protected]
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                P
                                P saha
                                from Durgapur, West Bengal
                                Mar 27, 2008
                                Resolved
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                                Resolved

                                Myself P Saha and I am lecturer in a Govt Unversity.
                                After 6 months of waiting I get the connection of broadband service (Phone no. [protected]) this month from my local telephone exchange (Nimta Telephone exchange). They connect it and then I get the ID, password also, but unfortunately till now the internet line is not working. When they connected the line, modem etc, they charge extra money etc for better service, but after that nobody come to see the matter. I also dont know what is the use of the helpline no, and the exchange phone number given in the list when this are either useless or nobody entertain the call. Whenever we try to contact the helpline no. given in the list, nobody receive the call. I tried again and again, but no result. One day they recieve it ans tell to call after 2 hrs, but after that nobody receive the call. After trying 2 days, they have received the call they told to contact local exchange, and local exchange told to contact to kmain exchange evert time. But they dont have any time to verify the matter of connection problem and to help us. Rather they misbehave with us whenever we try to call to main exchange. Is this is the service of BSNL and we have to pay monthly subscription of this useless type of service?
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  R
                                  Radhakrishna
                                  Mar 25, 2008
                                  Resolved
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                                  Resolved

                                  I had personally visited the Hoskerehalli BSNL branch on 15th march and applied for the transfer of my telephone. But still the work order is not issued. i am trying to call almost all the BSNL offices but not getting any response.
                                  Could some one please check the same at the earliest ???????? Unnecessarly i am ending up paying the Rent
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  Dear Sir,
                                  My teleophone no is 22109379 & consumer no. 47856458 not working from 1 month.when i called to helpline nobody receive my call today also called some one received & also told my problem but he answared u have two months outstanding but i've already paid & callect the receipt voucher.

                                  Sir so many problem i face in this connection.
                                  Dear Sir,
                                  My teleophone no is 22109379 & consumer no. 47856458 not working from 1 month.when i called to helpline nobody receive my call today also called some one received & also told my problem but he answared u have two months outstanding but i've already paid & callect the receipt voucher.

                                  Sir so many problem i face in this connection.i thing u solve my problem.
                                  Regards
                                  Dhanurjay
                                  Dear Sir

                                  I have submitted application for duly filled at Hebbagodi telephone exchange (Bommasandra Industrial Area) for shifting Chandapura to Ramasagaram Road, Pavithra Layout, Heelaliage, Chandapura.
                                  Form submitted on 13.02.09 & they advised me to write provide wireless connection (WLL) due to telephone lines are not available. Kindly do the needful

                                  Regards

                                  PSR Swamy
                                  Plot no. 67, Pavithra Green View,
                                  Ramasagaram Road,
                                  Heelaliage, Chandapura,
                                  Bangalore-560099
                                  In january mounth i will change my broadband plan 3600Rs. to1111Rs.
                                  In mounth Feb coms my bill 3228Rs.
                                  in bill give dilail as per
                                  BROADBAND- DEPOSIT
                                  due= 4999 paid= 3300 = 1699.00
                                  BROADBAND-COMMBO1111
                                  FIXED CHARGE TO 31/01/2010 =1393.46
                                  OTHER CHARGES= =4.15
                                  TEX =138
                                  TOTLE 3236
                                  THIS BILL IS NOT CORRECT PLEASE CHEKE THIS
                                  TELEPHONE NUMBER IS
                                  [protected]
                                  PLEASE HEPL ME HERE IN YOUR DEPARMENT NO ONE IS RESPONCIBLEM I M VERY SUFFER FOR IT
                                  I HAVE PAID THE AMOUNT 661 Bill Dated 14/04/2011, Bill No [protected] THROUGH ON LINE BANKING & SBI REF NO IG49602938 DT :02/05/2011 BUT NOT UPDATED IN BILL RECORD

                                  PL...SEE & RECTIFY...

                                  MY DETAILS
                                  Telephone No 25221812
                                  Consumer No 53767718
                                  BASAVARAJ KARANING
                                  Dear sir,

                                  I have bee using land line for the past two decades. Now I am facing a problem with regard to the distrubance in the line. though compliant was lodged and the representatives have called on to our call, the problem still remains. When ever we receive any incomming call, we cannot hear the voice of the other side due to line distrubance. Inspite of complaining, the result is same. Now a stage has come where I have to seriously think for surrendering the land line. Please resolve my problem at the erliest.
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