Comments
Sir,
I have a complaint about my bsnl broadband connection. My connection is registered in my mother's name. Our plan is "Home 500 C".We are located in the Pathanamthitta telecom district, Kerala state.
Our phone number is[protected] and is registered in the address Nirmala Joshua
Edayilemuriyil House
Mundukottackal P.O
Pathanamthitta 689649.
.In the bsnl mela in Pathanamthitta on january 2009, we registered the connection.We selected the yearly plan in which Rs5000 had to be paid yearly but my mother is a government employ so there is a 20% deduction for her.BUT WE got three different bills from february2009 to april30, 2009. The first was for the broadband alone and its charge was Rs 2556.Second bill was for telephone connection and its charge was Rs 552.The third bill was combined bill and was Rs5721 and overall we payed Rs8829 whithin 3 months.When we asked about this in the bsnl office they have said that for yearly plan there is no deduction but in the bsnl mela at pathanamthitta we registered this connection after hearing about this deduction from the bsnl officials. So Please tell me how this much bill came.Deduction for government employs is not valied here.So please inform me the right money i have to pay and if I get back the extra paid money.
ThankYou.
I have a complaint about my bsnl broadband connection. My connection is registered in my mother's name. Our plan is "Home 500 C".We are located in the Pathanamthitta telecom district, Kerala state.
Our phone number is[protected] and is registered in the address Nirmala Joshua
Edayilemuriyil House
Mundukottackal P.O
Pathanamthitta 689649.
.In the bsnl mela in Pathanamthitta on january 2009, we registered the connection.We selected the yearly plan in which Rs5000 had to be paid yearly but my mother is a government employ so there is a 20% deduction for her.BUT WE got three different bills from february2009 to april30, 2009. The first was for the broadband alone and its charge was Rs 2556.Second bill was for telephone connection and its charge was Rs 552.The third bill was combined bill and was Rs5721 and overall we payed Rs8829 whithin 3 months.When we asked about this in the bsnl office they have said that for yearly plan there is no deduction but in the bsnl mela at pathanamthitta we registered this connection after hearing about this deduction from the bsnl officials. So Please tell me how this much bill came.Deduction for government employs is not valied here.So please inform me the right money i have to pay and if I get back the extra paid money.
ThankYou.
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Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
its a very bad news heard from u that they had charged u wrongy... but u have a power that ur a customer and u had that bill for 750rs... and the tariff would be unlimeted usage for 1 month.. then y ur suffering.. see for an example u gave rs 100 to buy a thing i[censored] dint get that definately u can go to cosumer court or u can speak to the city head or the responsible person.. because in that way only i got the refund.. i also suffered the problem like u... they charged me for the usage in 2 am to 8 am... i got refund ... i[censored] need other clarification just mail to [protected]@yahoo.com