[Resolved]  BSNL Broadband — Broadband connection fault not solved for over a month

BSNL Broadband — Connection problem not solved for over a month

I took a broadband connection from BSNL (Calcutta Telephones) one and a half month ago. Though I have applied over 6 month before. But anyway I have got the connection. After that it ran for 15 days, then the original drama started. When I try to connect it is giving a error 678. And it is not connecting. I called there 24 hour help desk(which is usually on IVRS only after 5PM, no one there to take direct calls), and booked the complaint. But one month has past and I am still suffering, no one is bothering to solve the problem. Everyday I try to call the local exchange(669), but no body is there to pick up the phone. Still I know that my bill will come and I have to pay. But the fact is that I have to pay for no service. This is BSNL(Calcutta Telephones).

Dear Sir,

I have BSNL Broadband from last 8 months, but before 10 days some problem occoured and it got disconnected. Now, I am not able to connect the internet. As I am doing most of the things online from my home and many of the things I do depends on internet. From past 10 days my work has completely stopped. I have given the complaint on 3 to 4 times on the same complaint number i.e, 41549. I have followed it up 5 times but they are not taking this as on priority.

Now I cannot proceed my work without internet. Please resolve this as soon as possible.


Thanks & Regards
Mahendra Jaiswal

Two months back I have paid the Unlimited Broad band bill and contacted at Service Supervisor/JE at our Place to change the tarif[censored]nlimited Broad band to Limited broad band i.e., Rs.500/- month tariff. Since two months no action has been taken, and they replys that, we are no way connected to change the tariff just we makes entries in the Computer. Remaining have to look higher level officers or some other persons which they are concerned from District Head quarters or Bangalore Head Office. Where we have to approach to change the tariff and to restore Outgoing calls. Please advise in this regard and arrange to depute concerned persons to rectify the same. An earliest action in this regard is highly appreciated please.
Thanking you,
Yours faithfully,

[V.GYANI PRASAD]

broadband no 281161 plan unlimted connection failed reaptedly and remain disconnected for hours, bsnl officersdistt buland shahr say it is server falt we cant do any thing

broandband connection[protected] remain disconnect for hours

Sir,

I am applying for broadband connection at my home landline telephone no.2400928, for home plan Rs. 125 per month, but I receive a letter from BSNL Office that my telephone is use in my office, but actauly my telephone is use in my home address. I give a complain to BSNL office to verify again and find out that my no. is use in my home.

Please kindly take neccessary action immiediatly.

Thanking you,
Narshi R.Patel
C/o.Steelage Traders
Farm Road, Sambalpur,
Orissa - 768002

my phone no.[protected] is not working after two month.

I am facing the same problem, the difference is only with the error no (691) and the place ( BSNL Kerala Circle) !!

bsnl-broadband — FAULT IN BROADBAND CONNECTION

MY BROAD BAND CONNECTION WAS OUT OF SERVICE SINCE LAST 7DAYS.I REGISTERED A COMPLAINT VIDE NO 83646 ON[protected]. SINCE DATE TWO REPRESENTATIVE FROM PRIVATE FIRM( TO WHOM IT WAS SUBLETED FOR FAULT REPAIRING) VISITED MY HOUSE WITHOUT ANY PRIOR INFORMATION NOR HAVING ANY ID CARD .STILL THEY HAVE SEEN AND WENT BACK SAYING THIS WILL BE CORRECTED FROM THE BSNL OFFICE .HENCE IT WILL BE OK WITHIN TWO HOURS. TOTAL 8 DAYS PASSED NOTHING HAS HAPPENED.

IS THIS THE PRICE WE HAVE TO PAY BY USING A PSU CONNECTION ?IF SO, THEN IT IS DIFFICULT TO REVIVE THE CUSTOMERS TRUST .

THANKS

RKCHAND

sir, i am using internet for more than 10 months, i have unstable internet service for more than 2 months. if i restart the modem, for every 2 or 3 min the internet is disconected . i have complained this fault for more than 10 to 15 times in bsnl office, mallapuram. but they didnt solve the problem till now. i am a online gamer, i am so feed up with this promblem.. the staffs working in this bsnl office is not so effficent. pls take some action regarding this compliant... mallapuram, chengalpattu dist, tamilnadu...

BSNL Broadband — Broadband connection not provided from 10 months

Dear Sir/ Madam,

I had applied for BSNL Brodband connection on 07/02/2009 in Jaipur, but they have not provided me the connection nor any information till when I will get the connection, I am following it up since February but no positive response is given by them. Fiber is laid down but still they have not provided the connection.There are 4- 5 more cases who have applied for broadband connection but didnt get broadband connection though fess of RS 500 is deposited in month of Feb. We are waiting for it from past 10 months.
U.I.D. no:- RJJP-[protected]
NTC Booking date:- 7th Feb' 09
Name: Vinod Jain
Address: 355A- Tagore Nagar, Ajmer Road, Jaipur, Rajasthan.
Contact no: [protected]

Address of other applicants are as:
1) Tanuj Goyal, 340-A Tagore Nagar, Ajmer Road, Jaipur, Rajasthan
U.I.D. no:- RJJP-[protected]
NTC Booking date:- 5th Feb' 09

2)Rajesh Chandra, 355-B, Tagore Nagar, Ajmer Road, Jaipur, Rajasthan
U.I.D. no:- RJJP-[protected]
NTC Booking date:- 5th Feb' 09

Bsnl is the worst company, I must say...