[Resolved]  BSNL Broadband — No Service and regular bills

Address:Gurgaon, Haryana

Letter to Sr. Account Officer -Mr.Garg

To
The Branch Manager,
BSNL Broadband Department,
Gurgoan

Sub : Complaint on Bills (either waive off the charges or disconnect the connection).

Sir,

This is in reference to our number broadband number[protected], please note that we have been a facing a problem for last 11 – 12 Months.

Because on the construction of the road at Dhanwapur road, railway road, gurgaon, Our Internet line was disconnected 11 – 12 months ago. We have lodged a complaint also long back on the same but it was told that on complaint, all charges applied on bill would be waived off.
Also, we are getting the bills regularly without any services and no visit from the bsnl personnel has been made so far.

I would request if you waived off all the charges on the bill or discontinue the connection. We are not going to pay for the services we have not availed because of no connection for last 11 – 12 months.

Please treat this matter as urgent and close the connection asap.

Regards

Amit Kulshrestha
Awas kunj Society,
A- 413, Laxman Vihar,
Awas Kunj Society, Gali No. 3, Ph – 2
Gurgaon.
Mobile : [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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BSNL BROADBAND SERVICE — No service No money

Dear Sir or Madam

On 30 Jan 2008, install modem at my home. However, internet will start on 5 Feb 2008. Even without service, BSNL will charge Rs 8 in January bill for one-day internet. In addition, 10th 11th 12th 17th and 24 Feb 2008 internet service is not available. After the service I am given lots of complain about Net Speed and Usage Detail to Mrs. Nalini Verma. They send me to Mr. Baburam they give me number of Mr. Gandhi. After talk on phone with Mr. Gandhi, they give me the number of Mr. D I Patel. Then I call so many times but no result will out. Again I call Mr. Gandhi on 29 Feb 2008 about Net speed and usage record was not update after 23 Feb 2008 then he ask my portal ID and open my usage record on his system and he confirm the record is not update and give me Mr. Vagasiya’s number for my problem. Same day I call Mr. Vagasiya and complain but no response then I will call on third and 4th Mar 2008. However, problem is keep out and service is closed after 11 Hrs. from 4th 5th 6 Mar 2008. It will start on 7 Mar after 16th hrs. In that event my February bill is issue with usage up to 23 Feb.’s Data 655MB. Moreover, other usage from 24 to 29 will be Unbilled 562MB was gone to March Bill. That is why my loss in Feb 369 MB. Now my problems of speed not solve and record will update after 1 or 2 days. Moreover, I spend so many times and money on phone calls for Broadband service. Moreover, link is broken in between connection. So kindly solve my problem as early as possible. And refund my payment for Feb 2008 bill witch i pay for without service.

Thanks



Sincerely yours,
Hi...
I stay in rajarajeshwarinagar... I am a vodafone distributors in this area, so i need internet connection very often. I have got 750/ month... unlimited usage. From past 7days connection is not working. i have been complaining nearby exchange office, i get reply saying it would be rectified today... but not yet got solved.
Is there anyone to listen COMPLAINTS...
Shamefull BSNL...
BSNL WORKERS ITS A SHAME ON UR PART AND SERVICE
i have usage bsnl brodband internet in village town from 6 month but no Technical support from bsnl eschange

i had error no 691
dear sir,
i am using broadband service since last 1 year
my account no is 20783707 and telephone no is[protected]. and i have your 250 home broadband plan
i have face problem with your service since last 15 days, i have complain my time at your mathura exchange and there is no response

BSNL Broadband — no service

i am getting frequent disconnectivity of my net connection since last one month, each time the concerned person assures me the service will be provided and havent came yet.am i a fool to pay 750+taxes for the net connection which is not at all used by me
place of residence:nadurbar (maharashtra)
Dear sir,
I like to inform you that I can not connect my internet connection more than 4 months due to link failure [ error code 678]. I have contacted your customer care centre again and again but got only sms that “Your circuit has been restored” but till now I did not get any fruitful result from your end and no one can visit my place to identify that problem. I have land line connection which I have take only for broadband connection. Can you tell me 4 months is not too much to solve that type of problem. Why should I pay extra amount for inter in every month telephone bill and why should I continue land line connection if I can not use internet.
Please do the needful at your end.
My landline connection is :[protected]
My contact number is :- [protected]

Thanking you

G.Biswas

BSNL Broadband — No services

I am not getting my broadband connection services inspite of paying the monthly rental. I have lodged complains atleast 10 times but nothing was done. Dont knwo what to do.
BSNL broad band connection was done on 17/05/10 from the Telecoms.still(24/05/10) now is not working properly and we tired of giving complains to Telecoms.We are wondering why the govt employees were not fired,only private org peoples were fired if they din't do the proper Job.can i have higer officials mail id or phone numbers.I am loging this complaint from Botswana(South Africa) behalf of My Old mother.Imagine how many times an old lady going up&down to log complaint to Telecoms.Worst and poor work perforamance.pls help me with email id or phone,i wanna sort them out.

kamal
[protected]

BSNL Broadband — NO SERVICE

Obtained new broad band BSNL connection on my BSNL landline phone number[protected] with 625/- unlimited plan but it is working with wire only and very slow. Inspite of repeated several complaints on 1504 not attended by BSNL authorities. Kindly help me to get my money back for which i paid for modem cost
rs.1800.00 so that i can take Tata or Reliance as these both are giving good service.
dear sir,
i am using broadband service since last 3 year
my account no is [protected] and telephone no is[protected]. and i have your unlimited home broadband plan
i have face problem with your service since last 60 days, i have complain my time at your nagpur exchange and there is no response

BSNL — regarding waiver of money

my bsnl number [protected] has been activated with bhavishyavani pack automatically and i have not activated it. plz look into the the matter and refund all my money that has been waived.
broadband not working properly (Very Slow Speed)
Dear Sir,
This is Rajasthan State Hawamahal indane gas office in jaipur
We have Internet connecting with our land line number [protected]
The Monthly Telephone Billl of BSNL is paid time to time properly by our office.

But, our broadband connection not working properly, Our Internet Connection speed not working properly (Very poor condition) from last few months.
So our office work is not done properly.

The complain lodged (orally by mobile) many times by this office to your local office(jaipur City), but the problem is not solved yet today, your technical staff not co-operate with us for repair/ solve said problem.
So, we are requested you, please solve the problem as early as possible.
Thanking you, Yours Faithfully, Executive Engineer(Civil), Civil Division, c, scheme jaipur

your faithfully
ramesh choudhary
[protected]

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