[Resolved]  BSNL — customer Care

Telecom Sector — Disturbance of Messages and caller tunes

Sir,

Sub:- Disturbance of messages and call centre calls, call centre calls – Reg.
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At present in our society messages are common. But most of telecom companies send messages like lucky dip, you got chance of win Rs.One Lakh. Do simple answers. Know your life partner, lover, future by sending your name. Know your fortune. Answer simple questions and get chance to foreign trip. And caller tune calls and call centre calls.
Almost all telephone using customers face these problems. While there are in busy time phone gives messages. They may alert because some companies send messages instead of phone calls. So they must see message and cut phone. Some times phone rings from unknown and new number. Customer think some other person is in very important to talk to me and lift phone. It says download ringtones and other facilities of that network.
But really we have complaint in the network or service, Customer care is not work and they are not do proper answer.
So, Please rectify these problems to customers from telecom sector.

Thanking you,

Yours faithfully,
P.T. Rama Rao
Chirala
[protected]
[protected]@yahoo.com

B.S.N.L Prepaid Sim Card — Bad Service

This complaint regarding poor service of B.S.N.L. mobile. B.S.N.L. is india's worst celluar company due to his network & charges. I m suffering from 1 month in ranchi (jharkhand) due to network problem. I have urgent req. of cell phone. we work is still pending due to my B.S.N.L. mobile. I can't make any call from my B.S.N.L. mobile. So kindly plz solve the problem ASAP for me & all B.S.N.L. mobile subscribers. Plz do the needful.

Deepak
Samsung India Electronics Pvt. Ltd.
P.P. Compound, Sujata Chowk,
Main Road, Ranchi
Jharkhand
Pin - 834001
Mob.- [protected]

Dialer tone — dialer tone choice is not configured properly

mob no. [protected] asked for dialer tone Hachchevu Kannadada Deepa from other no. [protected] by pressing *(star). But mob no. [protected] got some different dialer tone. Rs. 37 Charged for the same. Now we want it to rectify.

BSNL,exel,cellone — Bad maintenance,bad network

Dear sirs, i am having three numbers of post paid and pre_paid of BSNL net work they are..[protected]..[protected]..[protected]..but i am not using the three numbers.because of network coverage, huge charges, low voice, not having proper responsibility of customer care service.and i have to say present i am having three numbers of VODAFONE and two of AIRTEL. monthly i am paying Rs.1500.. for the usage of my mobiles.like this persons are all over india may be in lacs.so my sujjetsion to the telcom dept.why should we loss these amounts.and why giving chance to other mobile companies .so please check imdatly what they are having and what we are not having.please take this matter seriously and take further actions.we should be number one in our gratest country of INDIA .mera bharat mahan.take it a challenge and kill the other companies business.try to announce good ideas within INDIPENDENCE DAY all the best.

not interested

BSNL — Cheating by changing the jodi plans.

I am having BSNL post-paid 725 plan (which includes a parent SIM and Two JODI SIMs) & I am not satisfied with BSNL's move to change the tariff of both the JODI and JODI PLUS to PLAN 99.
This Change in plan was informed only on 16th October 2009, a day after changing the plan.
BSNL prompted me to take this plan by offering two SIMs without rent (Rs. 725/month per SIM), with the same tariff as that of the Parent SIM. It is difficult for me to change the mobile number now and using it would be very costly as they have cut short an offer worth Rs. 1450 A MONTH.
I have also complained to BSNL's consumer grievance cell and TRAI’s contact e-mail address, as they have failed to continue the offer that attracted me to choose PLAN 725. But there was no response other than an auto reply mail sent on Sun, 27 Sep 2009. Kindly assist me in this case so that I can move to consumer court in the right way.

e-mail: [protected]@rediffmail.com

my mobile no is [protected]. i need incoming & ougoing call details for this number from[protected] to till date.can i get it?
pls help me.

1500 NO RESPONSE ON THIS NUMBER. I AM TRYING ABOUT 3 DAYS NOW.
AND HAVE PROBLEM WITH GPRS WTF.....THIS IS NOT CUSTOMER CARE ...........THIS IS
CUSTOMER [censored]amp;KER.......

My mobile is [protected]. My mobil's gprs is not work. Please activate my GPRS

BSNL-CELL ONE — deducting balance for a service not activated by me

i have got the service of bsnl tunes activated on my phone. on 30nov i changed my caller tune but my balance got deducted 12rs for the new caller tune as well as 20 rs for the existing caller tune.
then on dec1 rs 25 were again deducted from my cell no. for monthly rental.
But the next day 30rs again got deducted from my cell phone for a service for which i haven't even requested or asked for. and still am getting messages from bsnl to recharge my phone by rs20 for the monthly rental for the tunes service although that amount has already been deducted.
I have called up the customer care twice but they are not giving any satisfactory response.
please take an action regarding it soon.

My GPRS is not working...

my mobile number is [protected]. please check this number status Sim card is not working. please checking sir.

AND

my alternate number is [protected].

hi, i m using internet through GPRS, its working, but the signal are too much bad, & it use to dissconnect after remain connected some time, my no. [protected], i logged the complaint, it is - 6064463 on 7 dec 09, but there is nothing response from BSBL side, this is too bad on their end, 2nd I am not able to run movie clip online on mobile (by using GPRS) but i am getting error of Streming setting configuration on mobile, i called to BSNL customer care to ask about these seting. i am shoked after knowning this from them that they have no idea about these setting, they done know, they dont know how to do their work also,
i[censored] can pls help me out, & quick response, i m using sony ericssion w595 mobile, mail me - abhishek.[protected]@ymail.com

help help help

hi, i m using internet through GPRS, its working, but the signal are too much bad, & it use to dissconnect after remain connected some time, my no. [protected], i logged the complaint, it is - 6064463 on 7 dec 09, but there is nothing response from BSBL side, this is too bad on their end, 2nd I am not able to run movie clip online on mobile (by using GPRS) but i am getting error of Streming setting configuration on mobile, i called to BSNL customer care to ask about these seting. i am shoked after knowning this from them that they have no idea about these setting, they done know, they dont know how to do their work also,
i[censored] can pls help me out, & quick response, i m using sony ericssion w595 mobile, mail me - abhishek.[protected]@ymail.com

help help help

yes u r write
bsnl customer casre service is too much bad, no respond,
it is like system goes in no-responding stage,
we must do something

BSNL — I got My mobile phone again

Dear Sir
Sorry for the inconvenience . I Got my mobile phone today . So pls dont block my SIM Card.

Pls to do needfully

i recharged my saral plan (mobile no[protected] on today for 110 / - rupees for 6months validity where as the shopkeeper recharged only 1 day instead of 6 months validity through ERC.So that my plan saral is got blocked and my balance shows only 99 rupees and that also i have to talk only today and from tomorrow onwards i get only incoming calls. now i want to change this plan to 6 months saral validity for lifetime and change today itself .
Thanking you

BSNL — Regarding Cell Phone Validity

I have prepaid mobile bsnl connection. No: is [protected]. I have updated my cell phone by 400 days validity voucher. You have extended my cell phone validity upto May 2010. But when I recharge by Rs 49.00 voucher for reducing call rate Rs. 0.49. You had reduce my call rate Rs. o.49 but as well as also reduced my Cell phone validity from May 2010 to Jan 2010. Which is unfaire to me. YOUR CUSTOMER CARE PEOPLE ARE NOT ABLE TO SOLVE MY PROBLEM. I am very much unsatisfied and disgusted with your service and customer care response. I REQEST YOU TO CHANGE MY VALIDITY UP TO MAY 2010 IMMEDIATELY.

i wanted to regiter my complaint at bsnl customer care centre at thevar hall at tiruchirappalli 620008. to day at 18.00hrs the incharge and the other stff were indifferent and they failed to lodge my complaint my mobile pre paid [protected] is not able to send sms messages i want new setting to be sent to my mobile sony erricson700i model.

i am acustomer of bsnl cellone prepaid my number is [protected] i want to deactivate my number as my sim card is lost