BSNL — worst service of Bsnl

BSNL — WORSE SERVICES

WE DO NOT GET EVEN A LOW CONNECTIVITY IN MOST PART OF KOLKATA ESPECIALLY IN SALTLAKE CITY.

WHY ?

I booked for new landline and broadband connection on 14.02.08. They told, new connection will take 7 days and after that I'll be getting broadband connection in another 7 days. I started following up after a week, initially, they were just postponing the broadband connection due to some technical problems but later after 15 days, they installed the modem and told that I will get the broadband connection same day but it never happended, even after 10 days of installtion of modem I did not get the connection. I have been following this regularly with the concerned persons, everytime they give me the same reason that there is some problem with the username and they promoises me to sort out that problem in a day or two. I had taken this matter to AE and DE of R.T Nagar exchange but evey they failed to solve my problem. If the senior officers fail to solve this problem and I am not sure, whom to contact.

I can not go for Airtel also, as they don't have network in our area.

Ya i agree to it cent % as i too felt bad wen BSNL call rate were increaed to 20 ps for the FFE scheme. At the same time they said they are reducing there call rate for the STD but those who dont use STD and only use local calls has got no use for this only they need to pay more as the call rate are increased for FFE numbers and also SMS rate also increased. Too Bad too bad ...

Hello Sir/Madam,

I am using land line of BSNL. I took internet facility last month to use international calling becasue I am NRI and i am living in South Africa. I have to call in my home via internet but last three weeks i don't have connectivity for intenet and my family has been visited in BSNL office so many times. I also call to JE (Mahesh) so many times from here and no body take any action. Is it right service of BSNL?

Sir my telephone number is[protected].

This instrument is not working for past 3 years.
Intially BSNL Peenya made the blame on Highways authorities, later after big follow up with BSNL the instrument was set right in 2009. Now for the past 2 months it has hardly worked for a week.
Every time when make an on line complaint I get a fancy docket number the it gets deleted after 2 days.
Earlier BSNL after correcting any fault used to call and confirm correct working of the instrument. Now that is even stopped might be due to shortage of man power.
Some one suggest me how to sue BSNL in the Consumer court.
Unfortunately I have opted for ECS payment and BSNL is very sinciere in deducting money from my account.

BSNL — Worst service

I am a BSNL customer for the last 10 years . Recently I got bb connection . Daily I am waiting and wasting 3-4 hours just to open a mail . Really it is dead slow . I have lodged complaints many times . But the service and response is very poor , really worst . My head is going to blast because of bsnl . MY contact no[protected] , cell - [protected]

I too face the same issue...

I'm on the ULD 900 (the costliest unlimited home plan) but the speeds I get are really pathetic... I get better speed while browsing on my mobile !!!

BSNL is good as long as it works well... but once we have an issue, customers will go mad by the time the issue is sorted out !!

A necessary evil !!

BSNL service is by far the worst service I have come across. I have got new numbers when i have started calling them and in future if i get some problem whether problem is resolved or not i get more BSNL phone numbers whom i need to contact for getting things done.
2 weeks my phone was dead it took them 2 weeks to repair. Now its more than 2 weeks my landline no. was interchanged with some other no. after complaint they have changed the no. to yet another different no. If you call them they behave as if they are doing charity. They shout at you as if you have done a mistake
If they dont rectify their mistakes they would loose customers

BSNL worst service and lazy dept, since i have paid the telephone bill on 11 April from the debit card and excess billing etc, but when tried to reacht he customer care executive after call 1500 Tel number no body bothers to take the call since all will be enjoying the bsnl dept fro good salaries sisnl nice job secured, as the govt only has to take the necessary action against these culprit, since 24 online service should be there but they are paid but no work job doing nothing, why the govt has to maintain this much and this many lazy nation burden bodies, as the curtomers are feeding them, the bsnl has to wake up to make modification since the pvt companies already dominating, even still the bsnl not waking up means they are no where, because of their lazybones and no work, heavy salary strategy not work out, as many over recruited int he dept, with the public cost . a trs the tel phone is disconnection several time even after t several attempts, even bill is paid in advance
my land line is[protected]

one of the worst customer care service i experienced in BSNL