[Resolved] CESC Ltd. Kolkata — Earning large amount thru' emergency connections
I request authorities to inquire whether CESC is purposely delaying permanent connections to customers and earning high amount of money thru' temporary connections. In Narendrapur area in Kolkata, they connect emergency connection within one day or two but go on collecting Rs1000+ per week, and it continues renewing for more than 3- 4weeks to charge high amount in the name of temporary connection. For giving regular connection, they don't have employees and have backlog they say, but when it comes to emergency connection against high payment, things move immediately. Please see that they stop robbing innocent customers in the name of providing emergency service.
Complaint marked as Resolved Aug 14, 2020