[Resolved]  Dell — TOUCHPAD PROBLEM IN DELL LAPTOP

Address:Chandigarh, Chandigarh

RESPECTED SIR,
I AM RAJ KUMAR S/O JAGDISH CHANDER. I BOUGHT A DELL INSPIRON N5050 (TAG NO:[protected]) ON 22 AUGUST 2012 FOR RS.36,500 AND WAS PROVIDED A GARAUNTEE OF 1 YEAR.
SO, MY LAPTOP STARTED GIVING PROBLEM ON 1 FEB.2013. THEY REPAIRED MY LAPTOP ON[protected]. BUT , WHEN IT WAS REPAIRED, THE PROBLEM REOCCURED. I COMPLAINED AGAIN AGAIN BUT THERE WAS NO POSITIVE RESPONCE FROM THEIR SIDE.
I AM REALLY FRUSTRATED.I AM A STUDENT AND I BELONG TO A VERY POOR FAMILY.MY FATHER COULDN'T AFFORD THE LAPTOP BUT HE STILL BOUGHT ME THIS SO THAT IT COULD HELP ME IN THE STUDIES.
SO, PLEASE HELP ME YOU ARE MY LAST HOPE.
THANK YOU
YOURS FAITHFULLY
RAJ KUMAR
CONTACT NO:[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Dell Laptop — Mouse touchpad not working

Dear sir ;

I am posting this complient from Sree Sakthi Paper Mill .Ltd Edayar, I am the IT Admin of this company .We have a Dell Laptop which had brought reacentaly it had also not completed the warrenty period . My laptop had a problem that its touch pad is not senceing properly, so it is inconvinent to use . I need the onsite service to resolve this problem .

I am posting this complient that you will take nesseary action within short period .
Rinto .K A
[protected]
[protected]
rinto.[protected]@sisplc.net

DELL — touch pad

I have bought a Laptop on 1-3-12 of DELL.
Now it’s touch pad is not working.
Please do the needful.
TOUCHPAD PROBLEM
Hello, I am Nitika from the Dell Social Media outreach team.
Please accept our apologies for any inconvenience faced

It is unfortunate that you have experienced multiple issues with your Dell PC. As per our records we have found that your issue is resolved.

since you had a poor experience with this Dell PC please provide me the better time to reach you so that we can contact you and can fix this issue ASAP.

If in case you do face any challenges in the process, please feel free to contact me directly by sending me a reply to this blog or through email
[protected]@dell.com

We would recommend you do not post your private information on a public forum.


Thanks & Regards
DELL_NITIKA_K
Dell Social Media Responder

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