[Resolved] Eureka Forbes / Aquaguard Classic — Re-installation | |||
Dear sir, I brought EUREKA FORBES - Aquaguard Classic water purifier on First week of June 2012. It was installed at my rented house at Ondipudur, Coimbatore. Last week i shifted to some other place. Its very near to ondipudur. I want re-install the water purifier. Water is main important thinks for human life. I already many time inform to customer care for last one week. But there is no proper response. My name is Kathirvel D, Mobile No. [protected]. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
we bought a water purifier in the 2nd week of dec, 2009 and the salesman gave us 1 bill and said the other mentioning the warrenty period will come by post.which has yet not come.we have called the branch office many a times regarding this matter and the has been no response from ur side.5 months have passed and nobody gives a response.we have even called the sales man who came to install the machine but nothing happened.he was very interested in installing the machine but is no interested in solving problems.
kindly solve my problem.
with regards
dr shanker singh
parwati niwas,
dwarika mandir lane,
west boring canal road,
patna-800001.(bihar)
ph:[protected]
kindly solve my problem.
with regards
dr shanker singh
parwati niwas,
dwarika mandir lane,
west boring canal road,
patna-800001.(bihar)
ph:[protected]
Eureka Forbes — installation
i have purchased a eureka forbes vijay water purifier from sealdah BIG-BAZAR.they told me that installation is free and service is available on all working days except sunday.every saturday i called them on 10 am and the persons said please call me on 12 noon when i reach the office and then when i called him on 12.30pm each time he said the he is very busy and will try to come on evening before 7pm and never come.now already 3 months is passed by but still it is not been installed.i also tried to contact the customer care number and service center of eureka forbes using the manual given with the product but all the nubers are either invalid or not the correct numbers.so the conclusion is they do not provide any services and just useless
Dear Sir,
Please provide your contact details and address immediately. Sorry for the inconvience caused to you in this regard.
Else contact me on[protected]/30251500 or arathi.[protected]@eurekaforbes.co.in
Best Regards,
Arathi.S.Kulkarni.
Jr.Supervisor - All India
Customer Call Management.
Bangalore.
Please provide your contact details and address immediately. Sorry for the inconvience caused to you in this regard.
Else contact me on[protected]/30251500 or arathi.[protected]@eurekaforbes.co.in
Best Regards,
Arathi.S.Kulkarni.
Jr.Supervisor - All India
Customer Call Management.
Bangalore.
Dear Kathirvel De,
Please accept our sincerest apologies for any trouble or inconvenience we have caused you.
We deeply value your relationship with Eureka Forbes Limited and wish to provide you with the best solution to resolve your issue as soon as possible. In order to do so and to prevent this problem from occurring again, we require your cooperation.
Please visit the service redressal page on our website: http://www.eurekaforbes.com/escalate-your-service-request.aspx and place your complaint online.
Or provide us with your service request number if you have already registered a complaint with us
Service request number ______________________________
This way we can ensure that our customer service personnel will address your issue immediately. For any further clarifications, please do contact write to us at: [protected]@eurekaforbes.com
Regards
Eureka Forbes Team
Please accept our sincerest apologies for any trouble or inconvenience we have caused you.
We deeply value your relationship with Eureka Forbes Limited and wish to provide you with the best solution to resolve your issue as soon as possible. In order to do so and to prevent this problem from occurring again, we require your cooperation.
Please visit the service redressal page on our website: http://www.eurekaforbes.com/escalate-your-service-request.aspx and place your complaint online.
Or provide us with your service request number if you have already registered a complaint with us
Service request number ______________________________
This way we can ensure that our customer service personnel will address your issue immediately. For any further clarifications, please do contact write to us at: [protected]@eurekaforbes.com
Regards
Eureka Forbes Team
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
7759
Pending
412
Resolved
4407
10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
View all Eureka Forbes contact information
Eureka Forbes — installation
We have purchased an eureka fobes crystal water purifiers. It not been installed from past 6 days. There technicians call us and tell they will be coming , but they wount come. From past 3 days i am coming home early , but these people don't have responsibility and commitment towards the job.