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[Resolved]  Eureka Forbes — Aqua sure water storage purifier

I bought the 18L water storage purifier from Home Stop Bangalore on 8th Nov. From that day after assembling the product, water leaks out from the upper storage compartment. I have approached Home Stop as well as Eureka Forbes for service support. These companies have shown absolute apathy in terms of customer service and have not taken action till date. I have logged a complaint at the Eureka Forbes website also, this company seems to be appalling in terms of customer service. I require help to address this problem. I need this product replaced or fixed by a technician.
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  15 CommentsShareTweet

Comments

Forbes Aqua Sure Storage Water Filter — Regarding the Filters

when i am cleaning the Water Purifier, one of the two filters in the Water Container, is fell down, turned into two pieces.

when i am trying to combine those both pieces, i am not able to combine them
I have purchased aquasure 18L on march 2008 in Tamilnadu.But till now that is not working properly.We have asked to the shopkeeper and they are saying this is old method, it means there is no air releasing system so it should be replaced.We don't understand exactly what should I do now. So please help me.
Contact no: [protected], [protected]
please let us know ehere the coil of aquasure will be avilable i have been waiting from 9 months
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Dear sir/madam, i have a eureka forbes aqua sure water purifier, we are using this product from last 2 years, now i need the spare parts like its filters, where can i get that in mumbai.I have tried some show rooms but i could'nt get.Please send me the dealer locator which you recomond.please do the needful
Thank you,
Rajesh
Hi, I have been using aqua sure water purifier for more than a year now. I need to replace the filters but I am not able to locate the same in hyderabad. The shop from where I purchased advised me to go for a new one.
Please help me locate the dealer where I can find the parts.
you'll are cheats
you cheated us
It is not a complaint but I would like to know how can get the parts of the Aquasure Water Purifier which I am already using. I need a base rest plate to be attached to the aquasure to keep the container to collect the water from the nozal on the top.

Thanking you,

Yours faithfully,

K S Gondhalekar
Dear sir/madam, i have a eureka forbes aqua sure water purifier, we are using this product from last 1 year, now i need the spare parts like its filters, where can i get that in mumbai.I have tried some show rooms but i could'nt get.Please send me the dealer locator which you recomond.please do the needful.
Thank you
kanishk

Eureka Forbes Aquasure storage Water Purifier — not getting the new part to purchase for the damaged one of it

Dear Sir,
Regarding above mentioned subject,
It is my complaint that purchased waterpurifiers one part which is fitted before the last purifier part(The White one) had gone crack, I asked the local dealer for purchasing it but he said that we won't get it in single piece from Bangalore.
So now i am stuck and the Purifier is not working since one month.
Due to companies demand( they would send atleast 10 piece of the part to local dealer, and Local dealer is not interested in it.) Customer should not get in trouble
what should I do now?
Help me to get the part to relace,
Amos L. Shah
Bhopal M.P.
Dear sir/madam, i have a eureka forbes aqua sure water purifier, we are using this product from last 2 years, now i need the spare parts like its filters, where can i get that in thrissur kerala.Please send me the dealer locator which you recomond.please do the needful
Thank you,
can you give your service center address at Bhubaneswar, Orissa for Aquasure storage type (25 L) or the address of the shops where i can buy spare parts for it. I need it urgently. my email id is [protected]@cutm.ac.in. You can call me at [protected].

Leakage of Chamber of Aquaguard

We have complianed manytimes but not resolved yet. Our compliant Number 81079653. First compliant made on 11/4/2015.

faulty product

i purchased eureka forbes elegant ro water purifier system. the system got non functional within 02 weeks of purchase. I have been making calls to company representative since 02 weeks however the system has not been repaired till date.

aquaguard RO green purifier

AMC for the above has been made on January 2014 but till now no one turned to do the service as per their commitment made. Sujith [protected], [protected]

Delayed supply/not provided gift along with material

My order no SO16084, Booked on 29.05.16. material delivered on 1st june. but the gift ( watch ) not given, told by the represent from Eureka Forbes that period is over.

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    Eureka Forbes
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    3893
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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