Comments
Respected sir,
I have aquaguard Nova water purifier.
It had a servicing just one before.
The had change the filter and did some cleaning.
But later withihn three days we found that the the filter was not good
and we were getting small black crystals of charcoal in water.
Also as the supply of water from tap was turn on at very high force by the
service person the black cap behind the machine broke and water
started to leak out of the machine.
We called the service person and asked to rectify the problem.
He came checked everything and promised that he will change the
filter and also replace the cap.
It is almost three weeks I am trying to reach him on his mobile [protected]
but I am getting switched off message.
Please help me in sorting this problem as soon as possible.
Thanks
Hetal Kothari.
Rohan Nilay 1
F-303
Aundh
Pune 411007
[protected].
I have aquaguard Nova water purifier.
It had a servicing just one before.
The had change the filter and did some cleaning.
But later withihn three days we found that the the filter was not good
and we were getting small black crystals of charcoal in water.
Also as the supply of water from tap was turn on at very high force by the
service person the black cap behind the machine broke and water
started to leak out of the machine.
We called the service person and asked to rectify the problem.
He came checked everything and promised that he will change the
filter and also replace the cap.
It is almost three weeks I am trying to reach him on his mobile [protected]
but I am getting switched off message.
Please help me in sorting this problem as soon as possible.
Thanks
Hetal Kothari.
Rohan Nilay 1
F-303
Aundh
Pune 411007
[protected].
Water Leakage and Smell
Eureka Forbes Water Purifier- Crystal model — Bad after sales service
I am staying in Magarpatta City,We bought Eureka Forbes Water purifier - Crystal Model (Feb 2008). So far not received proer service for the equipment. It is purchased from Das Electric, Nagar road.
There are no proper service center & technitians who will do servicing for Eureka Forbs equipments. Water purifier being very critical & health impacting applicance & if no proer service is available for the product Eureka should stop this business & playing with human lifes.
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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Eureka forbes water purifier - Crystal — Worst After Sales services
I have purchased water purifier (Make Eureka forbes, Model - Crystal) from Vijay sales - Thane on 02.06.08 thinking that it will be peace of mind if i go with a branded one. But my all thinking got shattered when i requested services of Eureka Forbes for attending my machine that too with in warranty period. I have called 7-8 times in past 20-25 days on all the numbers and help lines they have provided for customer care and also lodging the complaint on their site. Every time i was assured that this was my last call and my problem will be attended in 24 hours time. and Truth is that on one visited till today. And now i have decided to go to consumer court and post my experience on all the places so as to save other customers to fall in the trap of such irritating companies.