[Resolved] Eureka Forbes Ltd / Water Purifier RO — unsatisfactory functioning & irresponsible behaviour of the representatives/mechanics. | |||
I have bought a Water Purifier (RO) from m/s Eureka Forbes Ltd thru their Raipur Location on 28/07/2010. On 09/09/10 it stoped working, after complaint to their local service centre but no body bothered to attend the complaint in time. After 2 days a machenic came and announced that some part is burnt which will be replaced when it will be supplied from their local head office. The Water purifier is still idle and I have telephoned several times to them but no body resposing for solving complaint.They always say that someone will come to repair the machine. I am shocked to think, a company like Eureka Forbes render this kind of service. For future I will think 1000 times to purchase or refer their products........ Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
i have purchased vacume cleaner and aquaguard but the person came for instalation after 15 days and stole the pipe of aqua guard. vacume cleaner doesnt look new i dont understand what to do i called several times but noone is responding
the product is of poor quality the service is very bad. it is very bad for such company
the product is of poor quality the service is very bad. it is very bad for such company
I HAD PURCHASED AQUAGUARD CLASSIC WATER PURIFIER THREE YEARS AGO.AFTER GIVING FINE SERVICE FOR ONE YEAR THE PRODUCTS STARTS MALFUNCTIONING LIKE DEPOSITION OF WHITE SEDIMENT TOOKS PLACE ON THE SIDE OF THE BOTTLE USED FOR KEEPING WATER AND THE DEPOSITION OF SEDIMENT IS SO HUGE THAT WE HAVE TO CHANGE THE BOTTLE AFTER EVERY ONE MONTH.I HAD INFORMED TO OUR DEALER BUT THEIR ANSWER WAS NOT SATISFACTORY.IS THERE ANY SOLUTION FOR THIS PROBLEM
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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Eureka Forbes Limited — unsatisfactory functioning & irresponsible behaviour of the representatives/mechanics.
I have bought a Water filter-cum- Purifier from m/s Eureka Forbes Ltd thru their TRICHUR Location on 03/05/2002 and got into a service contract for its maintenance and paid/paying the AMC.Though I had lot of problems with them for upkeeping the waterfilter, the situation is worsoned now. The rep/mechanics at Palakkad is just not bothered to attend to the complaint intime. The Water purifier is kept idle for almost an year.For each complaint someone will come and show doing something and go.But of no use. The latest call to their "team leader" at Palakkad shocked me as , instead of finding a solution to the problem,he challenged me to do anything further.His reply was not expected from an employee(or rep)of an organisation like Eureka.Is there any solution to set right the things?