[Resolved] Eurekaforbes Ro Water Purifier — Very bad Customer Service | |
Hi 3 weeks before i installed EurekaForbes RO water purifier for my home,from day 1 its not working properly. High leakage in water tank. I have complained many times to sales person, service person and customer care but no respaonse from their side. It cost Rs.14,000 it is total waste me. Pls consumers dont go for EurekaForbes RO water purifier Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
eurekaforbes - Water purifier RO — Worst Customer service
I am owning a Eureka forbes Aqua guard RO Purifier and I opt for 2 years AMC contract. They promised they will do better service. But the service is very worst. I have registered the complaint on 13th but no body turned up till date and i used to call everyday. If they can refund the money and take the machine, we would be greatly happy and can go for another brand. Dear Sir,
Please provide your contact details and address immediately. Sorry for the inconvience caused to you in this regard.
Else contact me on[protected]/30251500 or arathi.[protected]@eurekaforbes.co.in
Best Regards,
Arathi.S.Kulkarni.
Jr.Supervisor - All India
Customer Call Management.
Bangalore.
Please provide your contact details and address immediately. Sorry for the inconvience caused to you in this regard.
Else contact me on[protected]/30251500 or arathi.[protected]@eurekaforbes.co.in
Best Regards,
Arathi.S.Kulkarni.
Jr.Supervisor - All India
Customer Call Management.
Bangalore.
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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EurekaForbes RO water purifier — worst service
i bought a robot model in may 2008 and since then every 4-5 months ive been having problems .since mid feb 2010 in a span of 2 weeks the aquaguard has been attended to 5 times and still d problem has not been rectified(water not filling in d storage compartment)i have registered a new complaint on 8th march (complaint no:[protected]inspite of reminders every day for d last i week no one has come 2 attend d fault nor had d courtesy to contact us .tall claims are made at d time of purchase,,they r so keen tat v pay for amc's but this is d service they provide.we working people take leave and wait at home wasting our time and losing our patience waiting for the service technician to turn up.i thought better of eurekaforbes but i've lost hope in the brand and will never recommend them to any of my contacts henceforth.i wonder wat d management is doing readind all complaints from consumers.