[Resolved]  Ford Figo — Poor Quality

Address:Chennai, Tamil Nadu

I own a Ford Figo Petrol but unhappy with the kind of service and quality. I am facing a prooblem with my fuel floater and compay has already replace in mid-2011/. Still the problem persists and they keep telling its fine. I have already raised a complaint to the Company but they keeo directing the same to the service centre which is truely helpless and not kind enough or authorized to escalate further. I have been with MPL Ford alwarpet here in chennai. 2nd is due to the floater issue i dont get/ unable to get the appropriate mileage. as per my calculations it is some where between 8-9.5 which is not good for a low capacity engine like 1.2. And now recently there are new sounds from the rear dorr, which the service centre states its from the roof and we are help less. Very Disgusting to hear this from a such recognized company. I am truely disappointed with the feed back from the company and service centre.Please let me know if there is any alternate method to escalate or push this issue.My email id is [protected]@gmail.com
-Jimesh
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Aug 13, 2020
Complaint marked as Resolved 
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Recently I purchased Ford figo diesel version , while getting water cleaning the servise center fellow told all the wheels are rusted to my horrify it is so much rusted it looks like it a 10years old car. I dont know how this people are selling car without knowing the importance of wheel ssembly


Naveen HM
Mobile no [protected]
Chennai
Dear Jimesh,

Thanks for getting your concern to our notice. However, we are unable to track your complaint because of inadequate details. Please provide us with your contact details including name, phone number & car model number at [protected]@ford.com and our team will get back to you as soon as possible.

The team can help you once they have all your details.

Regards,
Ford India Team
Dear Sir,

I am sorry to hear your difficulties with your ford car. Even i have the worst experiences with ford and its service people. I am updating and contacting people having trouble with ford. Can you pls add me to your Facebook and update all your issues in there. here is my link for that. I believe we can fight against ford. Pls help us to give more awareness to people.

http://www.facebook.com/fordfigo.ownersgroup.

Hope to hear from you soon.

Regards
Remesh Joseph
[protected]@gmail.com
[protected]
Dear Sir,

I am sorry to hear your difficulties with your ford car. Even i have the worst experiences with ford and its service people. I am updating and contacting people having trouble with ford. Can you pls add me to your Facebook and update all your issues in there. here is my link for that. I believe we can fight against ford. Pls help us to give more awareness to people.

http://www.facebook.com/fordfigo.ownersgroup.

Hope to hear from you soon.

Regards
Remesh Joseph
[protected]@gmail.com
[protected]

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